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All 85 Macau hotels

Grand Coloane Beach Resort Macau

4.5 of 5 Resort   |   No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
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Grand Coloane Beach Resort Macau
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73%
Ranked #26 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
voyagistablog Hong Kong, China
  • Reviews (423)
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423 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Hong Kong, China
Top Contributor
87 reviews 87 reviews
87 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel might be the only hotel in this part of Macau that’s not casino oriented. In fact this is more like a resort with a nice pool, a kids club, gym, restaurants… in front of the sea. The hotel is a bit old and needs some new paint. Apparently all the rooms have been recently renovated… but renovated to... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed here in this month. This time was better than last time we stayed( we very satisfied with last time stay). We found the front desk very efficiency when processed registration as we have special require and they can truly fulfill what we needed. We have visited the restaurant as well. We were all excited while acknowledge the... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 weeks ago

This was such a let down. This was a birthday gift for my partner and I wish I had spent the $5,000HK on something else!! We visit Macau a lot and normally stay more central. But we have seen this Hotel a lot (as we dine in Fernandos) and wanted to try a bit of 5* Macau....this was very very... More

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Macau, China
1 review
5 of 5 stars Reviewed 3 weeks ago

There are very few non-gaming hotels with quality service available in Macau; Westin Resort Macau tops that list.... I have been exposed to this property since 2003. I like it then, I like it now. The best part of my experiences with this hotel has always been with its staff, from the Executive to housekeeping to Front desk and F... More

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Hong Kong, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

To my great regret this once marvellous hotel has just been left to crumble into the sea. Gone is the sense of grandeur replaced with a sad emptiness. The property just reeks lack of attention every where you turn. My family stayed at the Westin, New Years day and had a truly awful experience, which at the time was surprising... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Westin is in excellent llocation. At the outskirt and on the beach. i stayed for a night on 1st june 2014. I got a ocean view room on the 8th floor. It was a big beautiful room with a king size bed which could easily accommodate me , my wife and my daughter. Adjacent to the room was a big... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Arnabbagchi, Thank you for your excellent report of our newly renovated rooms. I was a bit confused regarding your report about the complimentary shuttle service as it runs every half hour between the ferry terminal and the hotel between 9:30 and midnight. Perhaps next time you will be able to catch it. We hope to see you back again... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 2, 2014

Whether you like this hotel depends on what you are looking for. It is a good way out from the city life in Hong kong for a weekend. My reason to choose Westin but not the new hotels is because of the peaceful environment and the sunshine & pool. So most of the time I stayed at the pool or... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Wingwing0807 Great to hear from you and thanks for noticing the newly renovated rooms. This project is finished now and there are many more renovations coming in 2014. Once the rainy season is past we will be repainting the exterior of the property as you have noticed. We hope you will come back again soon to experience the many... More

Hong Kong, China
Top Contributor
51 reviews 51 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2014

Though the hotel is pretty old but still in good conditon,If they could re-paint all the wall, it will look much better. you could have a nice breakfast at the balcony and enjoy the sun. The only problem is the shuttle, they don't have a fix place to park at Macau ferry station. After we asked a few people from... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Bertha Y Thank you for your valuable feedback and yes the exterior is on our list of renovation projects for 2014. Just have to wait till after the rainy season. Meanwhile many more interior upgrades will be tackled throughout this year. Our free shuttle service runs every 30mins on the hour and ½ hour from Macau ferry terminal Between... More

Hong Kong
Top Contributor
124 reviews 124 reviews
87 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is a good ten minutes from the centre in a quiet area. Check in fast and friendly. ms khoo on reception, Malaysian duty manager was lovely throughout stay. Public areas look a bit 1980s but are smoke free which is lovely in Macau ! Pool area great for kids, sign says going through renovation..very very busy the day... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear TadgeHongKong Thanks for sharing a wonderful report and we are all very happy that you enjoyed your stay with us. Sorry about some of the ongoing renovations happening at the moment but we are dedicated to upgrade our product and bring all our guests are remarkable holiday when they visit us. Our hotel renovation project will continue throughout 2014... More

Port Elizabeth, South Africa
Top Contributor
79 reviews 79 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 31, 2014

I have rated this as very good because the location, staff and comfort are exceptional. I did feel that the hotel had a bit of a 1970's "needs refreshing" look about it, but it is worth a visit anyway. Located on a quiet part of the island, the staff really went out of their way to assist. I came in... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Maxi_SA Thanks for taking the time to post some great feedback about your short stay with us. Our staff are a key part of the overall experience here and I am happy to hear your received excellent attention from them. As part of our ongoing renovations the pool cushions you mentioned have already been ordered and we are currently... More

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Additional Information about Grand Coloane Beach Resort Macau

Address: No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
Location: China > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Coloane Beach Resort Macau 4.5*
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Also Known As:
Westin Resort Macau Hotel Macau
Westin Hotel Macau
Westin Macau
Westin Coloane

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Macau #19 Family Hotel in Macau #22 Luxury Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
The most luxurious resort in Macau, the award-winning The Westin Resort Macau is just minutes from Macau International Airport and downtown shopping. Averaging at 72 sqm, each new room opens out to a patio with picturesque beach or sea views. Set over 160 acres of seaside gardens with extensive recreational facilities and massage services, The Westin Resort Macau is a perfect getaway to relax and rejuvenate. ... more   less 
Number of rooms
208

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