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All 85 Macau hotels

Grand Coloane Beach Resort Macau

4.5 of 5 Resort   |   No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
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Grand Coloane Beach Resort Macau
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73%
Ranked #26 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
suriChristchurch Christchurch
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425 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Christchurch
Top Contributor
62 reviews 62 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel does NOT have a casino. It is frequented largely by Europeans and at weekends expatriates on a break from Hong Kong. It is a great place to relax (I used it as a transit stop rather than the crowded and frantic Hong Kong). Rooms are good - and large, plenty of space. Plus a large balcony for sitting... More

Was this review helpful? Yes 1
Grand-Coloane, Management Consultant at Grand Coloane Beach Resort Macau, responded to this review

Dear suriChristchurch, Many thanks for your valuable feedback which was much appreciated. It’s very important for us to hear what our guests have to say and we’re grad that you enjoyed the hotel services and facilities. You’ll be happy to note that we are commencing an exterior and swimming pool repainting program once the rainy season ends. We look very... More

Hong Kong, China
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked the room at mid June 2014 when the hotel name was still Westin Resort and I stayed there in early July. However, I received no message from the Resort that the name has been changed. Hence, I waited for over half hour for the shuttle bus. I saw the shuttle bus of Grand Coloane left since I did... More

Was this review helpful? Yes 1
Grand-Coloane, Management Consultant at Grand Coloane Beach Resort Macau, responded to this review

Dear YBL 333, Thank you for your comments from your last stay with us, although I am sorry you were not left with a more positive experience due to the issues you had with our shuttle service. In the build up to the hotels change of name, we did our best to communicate this to all in hand reservations but... More

Hong Kong, China
Top Contributor
87 reviews 87 reviews
87 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel might be the only hotel in this part of Macau that’s not casino oriented. In fact this is more like a resort with a nice pool, a kids club, gym, restaurants… in front of the sea. The hotel is a bit old and needs some new paint. Apparently all the rooms have been recently renovated… but renovated to... More

Was this review helpful? Yes 1
Grand-Coloane, Management Consultant at Grand Coloane Beach Resort Macau, responded to this review

Dear voyagistablog, Thank you very much for your feedback on your recent stay with us and I was very happy to read that, in general, you enjoyed your experience. The areas of shortfall in your expectations are well noted and serve as a reminder for us to continue to improve where needed (including the repainting of the building, which is... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed here in this month. This time was better than last time we stayed( we very satisfied with last time stay). We found the front desk very efficiency when processed registration as we have special require and they can truly fulfill what we needed. We have visited the restaurant as well. We were all excited while acknowledge the... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was such a let down. This was a birthday gift for my partner and I wish I had spent the $5,000HK on something else!! We visit Macau a lot and normally stay more central. But we have seen this Hotel a lot (as we dine in Fernandos) and wanted to try a bit of 5* Macau....this was very very... More

Was this review helpful? Yes 3
Grand-Coloane, Management Consultant at Grand Coloane Beach Resort Macau, responded to this review

Dear Francis O, Thank you for taking the time to provide such valuable feedback on your recent stay with us as, although everyone’s experience is different, we take each person’s issues seriously. We have just finished the room renovation project for the whole hotel and plan to continue work throughout the property this year with exterior painting, new corridor carpets,... More

Macau, China
1 review
5 of 5 stars Reviewed 5 weeks ago

There are very few non-gaming hotels with quality service available in Macau; Westin Resort Macau tops that list.... I have been exposed to this property since 2003. I like it then, I like it now. The best part of my experiences with this hotel has always been with its staff, from the Executive to housekeeping to Front desk and F... More

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Hong Kong, China
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 12, 2014

To my great regret this once marvellous hotel has just been left to crumble into the sea. Gone is the sense of grandeur replaced with a sad emptiness. The property just reeks lack of attention every where you turn. My family stayed at the Westin, New Years day and had a truly awful experience, which at the time was surprising... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2014

Westin is in excellent llocation. At the outskirt and on the beach. i stayed for a night on 1st june 2014. I got a ocean view room on the 8th floor. It was a big beautiful room with a king size bed which could easily accommodate me , my wife and my daughter. Adjacent to the room was a big... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Arnabbagchi, Thank you for your excellent report of our newly renovated rooms. I was a bit confused regarding your report about the complimentary shuttle service as it runs every half hour between the ferry terminal and the hotel between 9:30 and midnight. Perhaps next time you will be able to catch it. We hope to see you back again... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 2, 2014

Whether you like this hotel depends on what you are looking for. It is a good way out from the city life in Hong kong for a weekend. My reason to choose Westin but not the new hotels is because of the peaceful environment and the sunshine & pool. So most of the time I stayed at the pool or... More

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gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Wingwing0807 Great to hear from you and thanks for noticing the newly renovated rooms. This project is finished now and there are many more renovations coming in 2014. Once the rainy season is past we will be repainting the exterior of the property as you have noticed. We hope you will come back again soon to experience the many... More

Hong Kong, China
Top Contributor
51 reviews 51 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 2, 2014

Though the hotel is pretty old but still in good conditon,If they could re-paint all the wall, it will look much better. you could have a nice breakfast at the balcony and enjoy the sun. The only problem is the shuttle, they don't have a fix place to park at Macau ferry station. After we asked a few people from... More

Was this review helpful? Yes
gary_warnock, General Manager at Grand Coloane Beach Resort Macau, responded to this review

Dear Bertha Y Thank you for your valuable feedback and yes the exterior is on our list of renovation projects for 2014. Just have to wait till after the rainy season. Meanwhile many more interior upgrades will be tackled throughout this year. Our free shuttle service runs every 30mins on the hour and ½ hour from Macau ferry terminal Between... More

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Additional Information about Grand Coloane Beach Resort Macau

Address: No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
Location: China > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Coloane Beach Resort Macau 4.5*
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Also Known As:
Westin Resort Macau Hotel Macau
Westin Hotel Macau
Westin Macau
Westin Coloane

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Macau #18 Business Hotel in Macau #20 Family Hotel in Macau #22 Luxury Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
The most luxurious resort in Macau, the award-winning The Westin Resort Macau is just minutes from Macau International Airport and downtown shopping. Averaging at 72 sqm, each new room opens out to a patio with picturesque beach or sea views. Set over 160 acres of seaside gardens with extensive recreational facilities and massage services, The Westin Resort Macau is a perfect getaway to relax and rejuvenate. ... more   less 
Number of rooms
208

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