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Royal Macau Hotel

#27 of 89 Hotels in Macau
Certificate of Excellence
4.0 of 5
No.2-4 Estrada da Vitoria, Macau, China
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Best prices for: 1 room 1 guest
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Royal Macau Hotel
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Royal Macau Hotel
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950 reviews from our community

Traveler rating
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    568
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hongkong
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Booked in advanced and get confirmed by email twice from sales department, i was told booking was not found upon check-in. Lily of reception just disappeared and another gentleman came and Asked my name and email while holding my Identity card. It took more than 45 mins to finish check/in. Avoid LILY of reception where she refused to give two... More 

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Hong Kong, China
Top Contributor
65 reviews 65 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I have mixed views, the hotel is clean and the rooms well appointed. Fado restaurant is excellent as is the casino, although I don't gamble (leave that to the wife as she wins) the casino is small, very comfortable and excellent foods and drink. It's poorly located but there is a bus to the center but not back to the... More 

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

1) Horrible shuttle bus service A Chinese guy staff who was extremely rude. Both my friend (asked in Cantonese) and I (asked in English) happened to ask the guy on a separate occasion on where to board the bus to our hotel. He just patronizingly waved his hands in the air and spoke in a few Cantonese words and walked... More 

Was this review helpful? Yes 3
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an old hotel but it seems it has been renovated. I stayed here for one night last weekend. I was assigned a guestroom on higher floor with a nice city view. The room was comfort and the cleanliness was acceptable. I liked the white marble in the bathroom and it really gave me a fresh impression. I did... More 

Was this review helpful? Yes 2
Hong Kong, China
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location was good and convenient, high up in a street, very close to Guia Fortress.Reception was so nice that she knew my colleague was there one week ago. The room was spacious and suitable for business with a desk, network socket, and lamp. The bathroom was also well maintained. However, the furniture was a bit old (reading chair, sofa... More 

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Malaysia
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although it has a simple design & not a luxury hotel but it is comfortable with friendly staffs especially the concierge which was very helpful. Hotel is clean too. Its location is quite convenience with next door is a 7 eleven & easy to find local restaurant. The hotel has shuttle bus to hk-macau jetty, macau tower... From jetty, u... More 

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Melaka, Malaysia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice clean hotel in the old center of Macau. Near the fort and church, but also in an interesting neighborhood. Good small restaurants to enjoy and discovered a restaurant where all the famous chefs and stars eat when they visit.

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Kuala Lumpur, Malaysia
1 review
1 of 5 stars Reviewed 2 weeks ago

bad experience, there is bed bugs in the hotel, we never complain on the spot as we thought it's mosquito bites. The wound is really big and it doesn't seems like mosquito bites. Until we went back and see doctor in Malaysia, doctor commented it's from bed bugs.hope the hotel staff to really check on it to prevent it happen... More 

Was this review helpful? Yes 1
Texas
Top Contributor
68 reviews 68 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed on the 16th floor in a spacious room with a comfortable king size bed and comfy pillows. The towels were gleaming white and fluffy. We were even provided two wash clothes. Internet was a disappointment as we couldn't get reliable service while in our room. The room had a mini fridge, iron and ironing board and a kettle.... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second visit to this hotel on Dec 2014. Good location that hotel is easily accessible to the nearby tourist attraction, restaurants, convenient stall & shops. The hotel is considered place in a not busy street and there is a garden just in front the hotel. Free shuttle service is provided from Macau Airport to hotel but from... More 

Was this review helpful? Yes 1
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