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Grand Lapa, Macau

4.5 of 5 No.956-1110 Avenida da Amizade, Macau, China
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Certificate of Excellence 2014
Grand Lapa, Macau
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Grand Lapa, Macau
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314 reviews from our community

Traveler rating
    117
    139
    38
    14
    6
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56
82
36
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (314)
  • Mar-May only
    (77)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (67)
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Telford, United Kingdom
Top Contributor
201 reviews 201 reviews
41 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Selected this hotel for our 4 night stay in Macau after reading other reviews. Sure - this is the old Mandarin Oriental + not the same as the new casino hotels, which is great for us as we preferred the resort style with our 2 young kids. We were concerned about wifi as heard that could be a problem, but... More

Was this review helpful? Yes 1
Bend, Oregon
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a room at the Grand Lapa based on the reviews here on Trip Advisor. We found the reviews to be pretty accurate - the hotel is older but in my opinion, well maintained. The rooms were clean but could use a deep cleaning - there were some fingerprints and marks on the windows, and my boyfriend looked under... More

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello Kristy5926, Thank you very much for taking time to post a review of your recent stay with us at Grand Lapa, Macau. We are glad to hear that you enjoyed many parts of your stay with us. Regarding the comments and recommendations, we will be sure to take all of your points to our management team and greatly appreciate... More

Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 7, 2014

A long business stay at this hotel over the summer gives you a very good idea of what is working in a hotel. We have found the service of the staff personal and immediate. Nothing is too much trouble - in particular Edgar at the Concierge, and the staff in the Bela Vista cafe - Sherrylyn, Mario and Ace who... More

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello Singquee, Thank you so much for your recent review of your stay with us at Grand Lapa, Macau! We are so happy to hear you enjoyed your stay and also appreciate you mentioning our specific team members by name. We will be sure to pass along these great comments to them. We will also pass along your comments and... More

hong kong
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed September 7, 2014

This hotel used to be the Mandarin & is looking a bit old (the TVs are the old large kind!) However it is still a classy hotel in a good location (on the main island.) It's easy to get a taxi from here, only 10 mins to Taipa Pier & very close to old pier. Good points: really nice resort... More

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello discovery204, Thank you very much for taking time to share your experience with us at Grand Lapa, Macau. We take our reviews very seriously and will be passing your comments (good and bad) to our team for review, including the front desk services you mentioned. We are glad you were able to enjoy some aspects of the resort including... More

Halifax, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 7, 2014

Just from walking into the lobby I knew I had made a mistake. It smelled like the carpets hadn't been cleaned in forever. The rooms are completely outdated and I failed to see the old world charm. The location is ok, not great, but ok. However, as people have mentioned, the service was excellent. I found the staff to be... More

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello Lars M, Thank you for reviewing your recent stay with us at Grand Lapa, Macau. We are very sorry to hear about the issues you encountered while with us here in the hotel. We are constantly reviewing our guest reviews to upgrade the hotel experience and will bring this to our management team right away. Having said that, we... More

Isle of Wight, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 3, 2014

The Grand papa in Macau is a charming 'old style' luxury hotel - a classic of the colonial era of Macau. The rooms are supremely comfortable, the restaurants excellent and the service of the kind you would expect of a luxury establishment. that said, it is not an 'in your face' hotel - as many that can be found in... More

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GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello Philcard, Thank you so much for your recent review of our resort! We are happy to hear that you were able to enjoy your stay and also the the service and style of Grand Lapa, Macau. We look forward to welcoming you back again soon! Warm regards, Grand Lapa, Macau More

Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 26, 2014

Hotel is classic and have good service. The location is very convenient and you can always use the free hotel shuttle bus of Sands Hotel nearby. The weekend buffet of this hotel is well known and in good quality, like Oyster, Shrimp, Sushi and wide range of dessert. The swimming pool is large and fit for family to use. But... More

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello oneonefu, Thank you so much for your recent review of our resort and your stay with us. We're glad that you were able to enjoy the resort as well as the buffet and a variety of seafood! Regarding your comments, we will be sure to pass these to our management team. Thank you again and we hope to welcome... More

Glasgow, Scotland
Contributor
13 reviews 13 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 25, 2014

This was my second visit to the Grand Lapa. On my first visit I had received such outstanding service from the staff I resolved to return here rather than go to one of the larger casino hotels. I was not disappointed. The Grand Lapa continues to uphold the tradition of Old World Charm and character with positive individual service. It... More

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello JohnMacCalman, Thank you very much for sharing a review of your recent stay with us here in Macau. We are happy to hear that you enjoyed your stay and have also taken note of your listed areas for improvement (which will be presented to our management team). We're glad that you were able to enjoy yourself and look forward... More

Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

Spent a night in this hotel and had their spa treatment in their resort area. It is rather interesting to find a RESORT in the Macau city, dont forget it is a place that is next to the SANDS Macau. The Resort has a swimming pool, well equipped gym and a SPA and outdoor area, which is pretty good for... More

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello FoodandCrits, Thank you so much for writing about your recent stay with us at Grand Lapa, Macau. We're glad you feel you were able to find a true resort on the Macau peninsula! We are going to be sure to pass your comments on to our management team (including the one regarding WiFi) - we truly hope we are... More

Adelaide, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 1, 2014

The Grand Lapa is small hotel by comparison with the large casinos, however it is the perfect place to relax after a day of sightseeing, casinos and crowds. The hotel is a mix of Portuguese and Chinese decor with a beautiful lobby, bar and restaurants. Art work, unusual sculptures and flowers are placed throughout the hotel, the attention to detail... More

Was this review helpful? Yes 5
GrandLapaMacau, Public Relations Manager at Grand Lapa, Macau, responded to this review

Hello Carol D, Thank you so much for your kind words about our hotel. We are glad that you found your stay enjoyable and our team helpful! We appreciate that you put us in your personal list of top 3 - 4 star hotels and we look forward to welcoming you back again soon. Warm regards, Grand Lapa, Macau More

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Additional Information about Grand Lapa, Macau

Address: No.956-1110 Avenida da Amizade, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Lapa, Macau 4.5*
Number of rooms: 416
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Also Known As:
Grand Lapa, Macau Hotel Macau
Macau Mandarin Oriental
Mandarin Macau Peninsula
Mandarin Oriental Macau Peninsula
Macau Peninsula Mandarin Oriental

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