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Grand Lapa Macau

#24 of 90 Hotels in Macau
Certificate of Excellence
No.956-1110 Avenida da Amizade, Macau, China
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Grand Lapa Macau
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380 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (101)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (88)
All months
Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a grand entrance to this hotel. We stayed for 5 nights in a large room with a huge bed and overlooked the pool and harbour. The first night we received a complimentary bottle of red wine and 2 sausage rolls on a plate. At night the bed was turned down and a treat left. Each morning the South China... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear Jill M, Thank you for the rave review of your recent visit to the Grand Lapa! We are so pleased that you enjoyed your stay with us. We are delighted to read your appraisal of our team, services and we know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. We... More 

Hong Kong, China
Level Contributor
189 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 424 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is conveniently located near the ferry pier and next to Sands with numerous free shuttles. The hotel itself is quiet and elegant without noisy tour groups like other newer hotels. The service is good and efficient. The room amenities are more than adequate. But the bulky TV in the room clearly tells the age of the hotel. While... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear JKWD, Thank you for sharing such a wonderful review on TripAdvisor with us. It’s great to know how much you enjoyed so many aspects of the hotel, and particularly happy to know your found the service provided by the team to be good and efficient. We will definitely share it with the team to let them know your appreciation... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Elegant lobby setting with an interesting portugaise style. Functional and responsive team. Spacious rooms. Best part of our stay was certainly the pool resort. We would like to add also that the Duty Manager was extremely helpful to assist us to call a doctor when our son was unwell. Thanks to Jessie and Carl who did a great job and... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear laurentfromshanghai, We are delighted to read you had a great experience at Grand Lapa Hotel . Thank you for taking the time to highlight your favorite amenities and features of our hotel and thank you for commending our excellent staff who helped make your stay so fantastic. We look forward to welcoming you back so that we may exceed... More 

Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

酒店房間的設備太舊,要儘快更新。 本人日前入住,電視機要較非常大才聽得清楚,關電視後半夜多次突然發出"達"的聲音,弄醒本人,翌日更出現有聲無影的情況。 此外,冷氣在半夜自行關掉,本人熱醒了,要關制再開。 這晚睡不好! 翌日退房時向櫃台匯報,請他們檢查,但櫃台職員只說了一聲對不起,不知是否會有跟進。 Room facilities are too old, should change asap! I stayed in that hotel few days ago. The sound of TV is very small even turn into high volume. In mid-night, the TV has issued strange "tart" sound few times. In next day, there is only sound without image. On the other hand, the air-condition stop... More 

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GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review
Google Translation

jlys2014 您好, 感謝您入... More 

Au
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We caught the ferry from HK on arrival we told to get the Bus going to Sands Hotel and the Grand Lapa was just a 100 Mtr The hotel very much in the old style but very nice as was the room with a King Size bed very comfortable. The free wifi was good the TV however was old and... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Hi Au, Thank you for your review. We are happy to know that you have enjoyed your stay with us and that the comfort level was the expected one. Thank you as well for your suggestions on improvements. This positive feedback is highly appreciated by our team as it allows us to make the Grand Lapa experience even better. We... More 

Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As said in other reviews the hotel feels a bit old (especially compared to the newly build ones). But in general this hotel was excellent value for money. Rooms were spacious, need, good wifi. Service was excellent (no exceptions), all staff looked like the actually enjoyed working there. 5 stars for service!! Ground floor was also excellent and looked 5... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear luc v, Thank you for the rave review of your recent visit to the Grand Lapa. We are so pleased that you enjoyed your stay with us. We are delighted to read your appraisal of our staff, hotel services, our spacious rooms and facilities. Thank you for your patronage and we certainly look forward to welcoming you back in... More 

Hafnarfjordur
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are a lot of nice things to be said about the Grand Lapa. Its really close to the ferry terminal when coming in from Hong Kong. As the former Mandarin it has a grand entrance and the on site amenities such as the spa and pool are excellent. Its old style luxury as you wont find a flat screen... More 

Was this review helpful? Yes 2
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Hello Simmisx1, Thank you very much for your comments. We are glad you enjoyed our hotel and the convenience the location offers. We appreciated your kind words and hope to welcome you back soon! Best Regards, - Grand Lapa Macau More 

US
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Grand Lapa was a true Macao experience versus the new strip going in near the airport. The GL has a classic feel with exemplary services versus what is becoming a cookie cutter approach to new gaming resorts globally. Standing still and staying committed to tradition over time can truly differentiate such resorts.

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Hi Taoze, Thank you for staying with us. It never gets repetitive for us to hear the wonderful comment from our guests. We are happy to know that most aspects of our hotel have met your needs and we look forward to welcoming you back again on your next trip to Macau! Best Regards, Grand Lapa team More 

Mooloolaba, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Grand Lapa Hotel is an old traditional hotel with the grandeur of the traditional Chinese style architecture but has a great resort feel with its landscaped gardens and large pool. This area is relaxing with all the amenities you require to lounge around and let the world pass by. The rooms at the hotel are comfortable and we were fortunate... More 

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear Santo D, Thank you for taking the time to post a great review from your most recent stay with us at Grand Lapa and highlight your favorite amenities and features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon. Once again, thank you for your comments and for choosing to... More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed May 27, 2015

It was the second time we stayed here. A very nice stay and they are very responsive to my request of offering a baby cot and baby bath tub. However, I was also a bit disappointed that, not sure if it was because of the deterioration, I could hear the sound from other room, probably the same for others to... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear Vyyhk, Thank you for taking the time to share your experience with us. We truly appreciate your loyalty to Grand Lapa. We are delighted that you received great service from our staff. However, we must apologize that some aspects of your stay fell below your expectations. We expect to make some significant improvements to the facilities of our hotel... More 

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