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Grand Lapa Macau

#25 of 90 Hotels in Macau
Certificate of Excellence
No.956-1110 Avenida da Amizade, Macau, China
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Grand Lapa Macau
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385 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (101)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (88)
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Hong Kong Region, China
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Large and comfortable room, facilities still grand and we'll maintain from this ex-- mandarin oriental standard. Swimming pool looks amazing , the kids corner just perfect with great staff taking care f my kids very well. The location is convenient .breakfast is good

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear jmgaucher, Thank you for your great review. We are so happy to hear that you enjoyed our location, the facilities of the hotel, dining options and the service you received from our staff. Our team will be thrilled to hear your wonderful remarks! We hope it's not too long before you visit us again! Regards, Grand Lapa teaam More 

Maryland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We got a superb deal on Expedia HK for weekday rate. I noticed the rate went up quite a bit on the weekend. We got upgraded to room with free wifi and partial facing of harbor. Lots of amenities at this hotel. Staff very courteous and patient with questions! Excellent concierge (was helped by Edgar and Romel) enabled us to... More 

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GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear PearlJamDC, Thank you so much for your review! Great to hear that you enjoyed your stay with us. We are very pleased to hear how our Concierge team Edgar and Rome looked after you so well, they are valued professionals so we will be sure that they hear your review. We will continue to strive for this each and... More 

Amritsar, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Grand Lapa, Macau for the second time during my visit in June 2015 . Was lucky to be up graded to the Resort view room. Spacious room with all amenities. Free fruit basket . Wifi strength was also good. Had a relaxing time at the Jacuzzi and lovely swimming pool. This is an added attraction to stay in... More 

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear anilmehra2015, Thank you for taking the time to post such a wondeful review on Trip Advisor. We are very pleased to hear that you had a fantastic stay and enjoyed your Resort view room. We are also pleased to know how much you appreciated your time at the jacuzzi and swimming pool. We look forward to welcoming you back... More 

Melbourne, Australia
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wish trip advisor would let you do half points!! We had a great one night stay at the grand lapa!!! It's an old building but has been maintained beautifully! The rooms and lobby have so much character it's great they have retained so much of the old hotel! The service was fantastic! Couldn't fault any of the staff! The... More 

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear Jessie P, We are happy to read you had a great experience at Grand Lapa, Macau. Thank you for taking the time to highlight your favorite amenities and features of our hotel that helped make your stay so fantastic. We are delighted to read your appraisal of our team, services and I know our staff will be equally pleased... More 

Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a grand entrance to this hotel. We stayed for 5 nights in a large room with a huge bed and overlooked the pool and harbour. The first night we received a complimentary bottle of red wine and 2 sausage rolls on a plate. At night the bed was turned down and a treat left. Each morning the South China... More 

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GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear Jill M, Thank you for the rave review of your recent visit to the Grand Lapa! We are so pleased that you enjoyed your stay with us. We are delighted to read your appraisal of our team, services and we know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. We... More 

Hong Kong, China
Level Contributor
189 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 425 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is conveniently located near the ferry pier and next to Sands with numerous free shuttles. The hotel itself is quiet and elegant without noisy tour groups like other newer hotels. The service is good and efficient. The room amenities are more than adequate. But the bulky TV in the room clearly tells the age of the hotel. While... More 

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GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear JKWD, Thank you for sharing such a wonderful review on TripAdvisor with us. It’s great to know how much you enjoyed so many aspects of the hotel, and particularly happy to know your found the service provided by the team to be good and efficient. We will definitely share it with the team to let them know your appreciation... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 19, 2015

Elegant lobby setting with an interesting portugaise style. Functional and responsive team. Spacious rooms. Best part of our stay was certainly the pool resort. We would like to add also that the Duty Manager was extremely helpful to assist us to call a doctor when our son was unwell. Thanks to Jessie and Carl who did a great job and... More 

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GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear laurentfromshanghai, We are delighted to read you had a great experience at Grand Lapa Hotel . Thank you for taking the time to highlight your favorite amenities and features of our hotel and thank you for commending our excellent staff who helped make your stay so fantastic. We look forward to welcoming you back so that we may exceed... More 

Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 13, 2015

酒店房間的設備太舊,要儘快更新。 本人日前入住,電視機要較非常大才聽得清楚,關電視後半夜多次突然發出"達"的聲音,弄醒本人,翌日更出現有聲無影的情況。 此外,冷氣在半夜自行關掉,本人熱醒了,要關制再開。 這晚睡不好! 翌日退房時向櫃台匯報,請他們檢查,但櫃台職員只說了一聲對不起,不知是否會有跟進。 Room facilities are too old, should change asap! I stayed in that hotel few days ago. The sound of TV is very small even turn into high volume. In mid-night, the TV has issued strange "tart" sound few times. In next day, there is only sound without image. On the other hand, the air-condition stop... More 

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GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review
Google Translation

jlys2014 您好, 感謝您入... More 

Au
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 12, 2015

We caught the ferry from HK on arrival we told to get the Bus going to Sands Hotel and the Grand Lapa was just a 100 Mtr The hotel very much in the old style but very nice as was the room with a King Size bed very comfortable. The free wifi was good the TV however was old and... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Hi Au, Thank you for your review. We are happy to know that you have enjoyed your stay with us and that the comfort level was the expected one. Thank you as well for your suggestions on improvements. This positive feedback is highly appreciated by our team as it allows us to make the Grand Lapa experience even better. We... More 

Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 10, 2015

As said in other reviews the hotel feels a bit old (especially compared to the newly build ones). But in general this hotel was excellent value for money. Rooms were spacious, need, good wifi. Service was excellent (no exceptions), all staff looked like the actually enjoyed working there. 5 stars for service!! Ground floor was also excellent and looked 5... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear luc v, Thank you for the rave review of your recent visit to the Grand Lapa. We are so pleased that you enjoyed your stay with us. We are delighted to read your appraisal of our staff, hotel services, our spacious rooms and facilities. Thank you for your patronage and we certainly look forward to welcoming you back in... More 

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