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Grand Lapa Macau

#26 of 91 Hotels in Macau
Certificate of Excellence
No.956-1110 Avenida da Amizade, Macau, China
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1 room 1 guest
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Grand Lapa Macau
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400 Reviews from our TripAdvisor Community

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Traveler rating
    146
    179
    51
    17
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (400)
  • Mar-May only
    (101)
  • Jun-Aug only
    (114)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (88)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

I got a special low price booking through a travel agency in Hong Kong. My family had a very good stay in the hotel. We were impressed by and enjoyed very much its fantastic resort area/facilities, nice swimming pool, exciting water slide, outdoor and indoor jacuzzi, fun-filling kids centre........these were all out of my expectations! The location is very convenient.... More 

Was this review helpful? Yes
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect choice for a family stay, the kids centre is marvellous that your kid can enjoy themselves in there and you can enjoy the poolside drinks besides the swimming pool. The water slides of the swimming pool is also a highlight. Rooms are a bit not very modern, especially the bath tub but with all amenities here.

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear KC K, Thank you for regarding Grand Lapa as perfect choice for a family stay. We strive to provide a friendly and welcoming atmosphere for all and we are happy to read your family was comfortable and enjoyed all of our amenities during your time with us. We look forward to welcoming you back soon. Best regards, Grand Lapa More 

Hong Kong Region, China
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 1 night at Grand Lapa from Saturday to Sunday and the rate is quite good for the quality of the hotel. Yes, it is a bit old compare to those hotel in Cotai area but this one is worth of the money.The location is just next door of Sands Casino and the surrounding are very peaceful. There are... More 

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Hello Cynthia E, Thank you so much for taking the time to write such an extensive review. We’re so touched by your comments about the location, facilities, services and our colleagues. We will definitely share it with the team specially with Mr. Jun to let them know your appreciation and what a great job they did – they’ll be thrilled.... More 

East London, South Africa
Level Contributor
136 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has five star accommodation with very good service and reasonably priced. The pool, spar and gym just add to the whole luxurious setting. It is conveniently situated which makes it easy to visit the other attractions in the city.

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear MervynGatcke, Thank you for taking the time to post such a wonderful review from your most recent stay with us at Grand Lapa. We were so pleased to read that you thoroughly enjoyed our amenities and location. We also appreciate your commending our wonderful staff and thank you for recommending us on TripAdvisor. We look forward to welcoming you... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Near the ferry terminal macau and behind the sands hotel, you can take free shuttle bus (venetian shuttle bus because they stop at the sands hotel). There's free sauna and jacuzzi at this hotel. Friendly staff and very accomodating. Great swimming pool, very clear water. There are restaurants outside the hotel if you want to try local foods.

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear michsha, Thank you for your very positive review of your recent stay at Grand Lapa. We are so pleased that you enjoyed your stay with us. We are delighted to read your appraisal of our excellent location, friendly staff and hotel amenities. Our staff will be equally pleased to learn of your kind remarks. We certainly look forward to... More 

Melbourne, Australia
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is conventionally located (well convenient if you like casinos) next door to The Sands Casino. It has a nice ambience and the staff are extremely friendly. The pick up from the ferry terminal was convenient, but be aware when following the directions from the hotel website because once you go under the road and take the elevator up... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear yvie0202, Thank you for taking the time to share your feedback regarding your recent stay at Grand Lapa. While we are happy to read your kind commendation for our staff, please accept our most sincere apologies for your disappointment with the smell of your room at the 15th floor. We would like to assure you that we will take... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Hotel is located near the Outer Harbour Pier, just within 20 mins walking distance or you can take the free shuttle bus directly to the Sands Hotel. Grand Lapa is next to the Sands Hotel. Room is large and clean. However, pillow and mattress are too soft. Pillow sheet has bad smell and need to be sterilized.

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear Yolinda Y, Thank you for taking the time to share your feedback regarding your recent stay at Grand Lapa. We value all forms of guest feedback as an opportunity to improve services for our guests. Please accept our sincere apologies for the inconveniences you encountered with your guestroom. I would like to assure you that we will take immediate... More 

Hong Kong Region, China
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 24, 2015

Large and comfortable room, facilities still grand and we'll maintain from this ex-- mandarin oriental standard. Swimming pool looks amazing , the kids corner just perfect with great staff taking care f my kids very well. The location is convenient .breakfast is good

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear jmgaucher, Thank you for your great review. We are so happy to hear that you enjoyed our location, the facilities of the hotel, dining options and the service you received from our staff. Our team will be thrilled to hear your wonderful remarks! We hope it's not too long before you visit us again! Regards, Grand Lapa teaam More 

Maryland
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 22, 2015

We got a superb deal on Expedia HK for weekday rate. I noticed the rate went up quite a bit on the weekend. We got upgraded to room with free wifi and partial facing of harbor. Lots of amenities at this hotel. Staff very courteous and patient with questions! Excellent concierge (was helped by Edgar and Romel) enabled us to... More 

Was this review helpful? Yes
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear PearlJamDC, Thank you so much for your review! Great to hear that you enjoyed your stay with us. We are very pleased to hear how our Concierge team Edgar and Rome looked after you so well, they are valued professionals so we will be sure that they hear your review. We will continue to strive for this each and... More 

Amritsar, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2015

Stayed in Grand Lapa, Macau for the second time during my visit in June 2015 . Was lucky to be up graded to the Resort view room. Spacious room with all amenities. Free fruit basket . Wifi strength was also good. Had a relaxing time at the Jacuzzi and lovely swimming pool. This is an added attraction to stay in... More 

Was this review helpful? Yes 1
GrandLapaMacau, Public Relations Manager at Grand Lapa Macau, responded to this review

Dear anilmehra2015, Thank you for taking the time to post such a wondeful review on Trip Advisor. We are very pleased to hear that you had a fantastic stay and enjoyed your Resort view room. We are also pleased to know how much you appreciated your time at the jacuzzi and swimming pool. We look forward to welcoming you back... More 

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