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Conrad Macao Cotai Central

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Cotai Strip, Taipa, Macau, China
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1 room 1 guest
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Conrad Macao Cotai Central
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1,179 Reviews from our TripAdvisor Community

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Traveler rating
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    172
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (1179)
  • Mar-May only
    (272)
  • Jun-Aug only
    (370)
  • Sep-Nov only
    (249)
  • Dec-Feb only
    (288)
All months
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Located in Cotai central together with some other hotels,which also provide Casino for you whom like to try your luck in Macao Conrad is beautiful Hotel, room is really spacious (okay most hotel in Macao offer a spacious room), and trendy.. Love the ambiance of the hotel, not over crowded. Easy access to Venetian Macau, Breakfast with vast menu, and... More 

Was this review helpful? Yes 2
Hong Kong
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Conrad is one of three hotels located at Cotai Central, and probably the best of the 3. It is located between Sheraton and Holiday Inn, and closest to the shopping mall in center of building. Gambling is to the South, and North. Shopping center connects by overhead bridge to Venetian across the street and hotel is very conveniently located. Room... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Nestled in the Cotai Strip, Conrad Macao is conveniently located in the same stretch as Venetian Macao where you will find interesting places of interests to kill time, apart from gambling. Reception was warm and check in is fast and efficient. Rooms are big and I will definitely recommend for family crowd. From Conrad, you can easily take a cab... More 

Was this review helpful? Yes 1
Hong Kong, China
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I visited Conrad Macau again last week. It is still fabulous. Seldom do I see hotel staffs so nice, from the club lounge to health club. They are just superb. Nice treatment for HHonors members as always. I would recommend this hotel to everyone visiting Macau. Simply won't let you down.

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Astoria_HKG, Thank you for your loyalty! I am thrilled to read you had a fabulous experience with us at Conrad Macao. Thank you for your recommendation and nice compliments towards our team members. It is really appreciated. We look forward to welcoming you for another memorable stay at Conrad Macao. With best regards, Meridith Beaujean Director Quality Assurance More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room is spacious and the bed is comfortable, hardware are all ok. Swimming pool is not large but at the same time, not many people will use it, get more privacy. One very important point need to address here is that, the staff at Conrad can speak English and their service is really GOOD! I tried the other two hotels... More 

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Rosalind W, Thank you for your review. Apart from the comfort of our luxurious guestroom it is true as you mentioned that our team is dedicated to provide excellent service in English or as much as possible in the preferred language of our guests. We thank you very much for your compliments and look forward to welcoming you back... More 

Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Even if Macao was a little disappointing, small Vegas, without the shows..., the hotel is simply splendid. As a Hilton Diamond mr. I was upgd to a super Suite, big, clean and with an hyper luxurious marble bathroom. The bed, amenities, service was perfect, very nice gym and health club, kind of small crowded outside pools, but... OK The Conrad... More 

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Elio B, I am pleased to read you were delighted with your stay at Conrad Macao and enjoyed the benefits offered with your Hilton Honors membership. Thank you for mentioning the intuitive and personalized service of Diana and The Club Lounge team. It is really appreciated. We thank you for your review and we hope to have you back... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

As H Hilton members, I've sent email to the hotel asking for any anniversary room upgrade, offers etc. They only promised a complimentary cake without other offers whereas room upgarde to suite and complimentary cake were offered by other hotels in Macau for celebrating birthday such as Grand Hyatt, Hard Rock Hotel. So siappointing and will not stay again!!

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Philip L, Thank you very much for your recent experience with us, I regret to learn that we failed to exceed your expectations. Your satisfaction and your experience of our hotel is our top priority, I sincerely hope that you will give us the opportunity to welcome you back to restore your confidence in Conrad Macao. Thank you once... More 

Kolkata (Calcutta), India
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my 1st experience with Hilton group hotel, and my wife and I were completely bowled over by their astonishing hospitality. Right from check-in, we were personally greeted by their duty manager who not only escorted us to our rooms but didnt leave till our last questions had been answered and till we were entirely comfortable in our upgraded... More 

Was this review helpful? Yes 3
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Strider025, I am thrilled to read you had an amazing stay with us. Thank you for sharing your experience and for your nice compliments to recognize the personalized and flawless service provided by our team. We look forward to welcoming you for another memorable stay at Conrad Macao. With best regards, Meridith Beaujean Director Quality Assurance More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Is my first time staying in Macau Conrad and I really love it. The room is spacious and clean and NEW!!! We have 2 queen beds in a room and free premium coffee and milk. There is Conrad bear to take home as souvenir as well sweets. The staff are friendly and well groom especially the ambassador. They are approachable... More 

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Yenny T, I am pleased to read you were delighted with your stay! Thank you for your nice remark about our team members, it is really appreciated. We look forward to welcoming you for another memorable stay at Conrad Macao. With best regards, Meridith Beaujean Director Quality Assurance More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was definitely a great vacation, but what makes it the most was the great service extended by the staffs especially the receptionist Arnisah who was very patient on finding me and my friend a twin-bedded room as they were on a high occupancy. She assured us that they will try their very best to accommodate our request which did... More 

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Sheila Ann T, I am thrilled to read you had a great vacation with us! The entire team joins me to thank you for your review and particularly Arnisah our star. We look forward to your return at Conrad Macao. With best regards, Meridith Beaujean Director Quality Assurance More 

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