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Conrad Macao Cotai Central

5.0 of 5 Cotai Strip, Taipa, Macau, China
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Conrad Macao Cotai Central
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Conrad Macao Cotai Central
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838 reviews from our community

Traveler rating
    660
    133
    29
    8
    8
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230
270
74
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

My family and I recently stayed at your property from October 13th to 15th 2014 and would like to commend the entire staff for providing my family such an outstanding service. Our stay and experience at the Conrad Macao was top-notch and I would like to express my sincere thank you. It all started with an email greeting from Qurio... More

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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Conrad Macao recently and found it to be a top notch Conrad property in terms of the quality of the rooms and furnishings. We arrived at the property after a delayed flight and were looking to check in promptly. As a Diamond member with both the Hyatt and Hilton hotel chains, I usually get ushered to... More

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Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear InvestorTiger, Thank you very much for your detailed review. Please allow me to apologize for your arrival experience that was indeed not delivered promptly and up to the standards that we aim to provide at Conrad Macao. It is true that our Executive Club Lounge is not available at the moment but it will be shortly and I hope... More

Los Angeles
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I usually like the Four Seasons but while it was fully booked, I tried the Conrad and oh surprise! I loved it! I thought it was even better than the Four Seasons. The rooms are more modern, the service is incredible, even the amenities in the room are high quality. Vegan products for cosmetics, that's very rare in hotels rooms!... More

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear carolannt, Thank you for your review. I am pleased to read that you had an excellent stay with us. Apart from the modern and luxurious rooms, it is true that Conrad offers a choice of high quality amenities and our Tara Smith collection is definitely innovative. Our signature satin sleepers are also a nice souvenir. So what else? May... More

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Conrad Macao for 2 nights and had the most wonderful time! Right from the get go- when we boarded the bus from the ferry terminal to the hotel- it was a seamless and excellent experience. The bellboys at the main entrance were so efficient and polite and the check in process was super... More

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Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear mihikapai, I am thrilled to read that the two of you had a wonderful time staying with us at Conrad Macao and a memorable birthday. I would indeed recommend a pampering visit to our amazing Bodhi Spa during your next stay with us. We thank you for your review and we hope to have you back very soon! With... More

Indiana
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have lived in HK for a year but had not been to Macau so wife and I used Hilton Honors points for a room. Was pleasantly surprised to get a nice upgrade upon check-in. Very nice room. Tastefully understated. The people there were amazing at remembering our names and being very helpful. The property was nice, but the staff... More

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Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear 24601, Thank you for your nice note about the flawless and personalized service delivered to you by our Team Members. It makes their day to be recognized for the effort. We look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

Manila, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I really enjoyed my stay in Conrad. Good location in Cotai, infront of Venetian and beside City of Dreams. Breakfast at Conrad Grand Orbit is excellent, way better than Venetian. I stayed in suite room, it has nice design, good size, comfy bed and clean. But the best in this hotel is the service, real 5 star. Unlike other hotels... More

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Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear kitpoblete, Thank you for your nice words about our hotel and especially the service provided by our Team Members! I am pleased to read that you were delighted with your stay and had the chance to enjoy an excellent breakfast at our Grand Orbit restaurant. We look forward to welcoming you back during your next visit to Macao. Kind... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I stayed at Conrad Macao in October and can't speak highly enough of the hotel. I have travelled around a fair bit and this is one of the best places we've stayed. Main points I loved: - Bodhi Spa - definitely recommend this, especially after a long flight. A very personalised service and wonderful attention to detail.... More

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Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Missuzi, I am thrilled to read that the two of you had an extraordinary stay with us at Conrad Macao. Thank you for sharing your experience in details and your nice pictures. Our aim is to provide flawless and personalized service to each and every guest throughout the hotel. I thank you for recognizing that! We look forward to... More

Seoul, South Korea
Top Contributor
109 reviews 109 reviews
45 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

there for business meetings. Meeting services and arrangements were quite good. Service was really responsive and attentive. Within the complex great access to shops and restaurants. Room was massive and great quality. Design is not my style, but well maintained and presented.

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Mike C, Whether our guests are coming for leisure or business, it is our aim to provide intuitive and responsive service as well as state of the art technology and meeting space. I thank you for your review and look forward to welcoming you back during your next visit to Macao. Best Regards, Meridith Beaujean Executive Manager Brand Compliance,... More

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel - rooms are generously large, and super clean. Staff are unfailingly polite and constantly asking how they can assist. Well appointed bathroom, but for some reason Internet speed was highly variable = frustrating at times (but on the upside, it was free for up to three devices) Best of all, The Conrad Macao is not... More

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Jay E, Conrad Macao is as you mentioned a great hotel with luxurious and comfortable rooms. I thank you for your review and for recognizing the flawless service provided by our team members. Your feedback related to the internet speed has been reported to the concerned department as we aim to provide the best technology to our guests. We... More

seoul, South Korea
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at midnight at 2 am. Because our flight was delayed 3 hours. But Conrad's Staff was perfect for our stay. Prem Singh Comboz escorted for our couple with warm smile. And I received warm welcoming handwrite mail from Jaycee Soong. That was good memory. So We got Conrad macao at around 2 am., but no one was tired.... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Kukhyun K, Thank you for your nice note about your stay at our Conrad Macao. I am pleased to read that you had a perfect stay with us. Our team members are indeed always ready to deliver flawless service at any time of the day. Thank you for recognizing that! We look forward to welcoming you back during your... More

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Additional Information about Conrad Macao Cotai Central

Address: Cotai Strip, Taipa, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Macao Cotai Central 5*
Number of rooms: 636
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