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All 84 Macau hotels

Conrad Macao Cotai Central

5.0 of 5 Hotel   |   Cotai Strip, Taipa, Macau, China
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Ranked #1 of 84 hotels in Macau
A recent review
5 of 5 stars reviewed 6 days ago
Raymond_Choi1210 Hong Kong, China
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624 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice hotel, good location, nice staff. I highly recommand to stay this hotel if you are coming Macau. But the FO staff should be trainned more especially billing. Do not overcharge and if no guest sign any bill on it.

Review collected in partnership with Conrad

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Raymond_Choi1210, Thank you for your review. I am glad to read that you were delighted with our hotel and its location at the center of The Cotai Strip. Thank you also for your feedback related to your billing issue. Please be assured that it will be taken into account as we drive our efforts to continuously improve our services.... More

Hong Kong, null, Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have booked junior suite for my vocation! I'm so appreciate for Conrad reservation team ms. Joana well prepare a b'day cake to my sister and also provide a full set milk bottle steamer and re heat machine to my baby girl and can't expect they was provide the baby cleansing set to bb, no doubt provided a baby tub... More

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Phoebe819, Thank you for your nice review. I am glad to read that you chose Conrad Macao to celebrate your sister’s birthday. Our team members like Joana excel with flawless and personalized service. I thank you for recognizing that! Our Conrad baby amenities are indeed very cute and useful for your little one. We will look forward to welcoming... More

Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a Hilton Diamond member and stayed at many global Hilton properties. This Conrad is very nice and the staff are some of the best I have experienced. However the breakfast was not up to Int'l Conrad standards and overall the hotel is overpriced.

Review collected in partnership with Conrad

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear globaltrv99, Thank you for your review. Our team members are putting a lot of effort to deliver flawless and intuitive service to every guest. I thank you for recognizing that. Your feedback related to the breakfast experience is valuable to us and will be communicated to our Food & Beverage team. We will look forward to welcoming you back... More

Sydney
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed here, having also stayed here in 2012. It is still as wonderful as before, even more so this time due to a staying in massive suite. Conrad Macau is located in the Cotai strip area of Macau, where the new hotels are all being built. The old Macau where the Grand Lisboa... More

Was this review helpful? Yes 3
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear AndySPS, Thank you for your loyalty and for your extensive review! I am thrilled to read that “Nobody does it better! Conrad Macau excels yet again!” As it is true that besides the superb facilities and amenities the hotel has to offer, it is the personalized and flawless service provided by our team members like Poy and Edmund that... More

Hong Kong, China
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I planned a surprise birthday trip for my fiance, and I was given excellent assistance throughout my planning from Conrad Macao team. A special mention for Paweena and Edmund who really supported and promptly responded to my incessant emails. They helped me to plan a beautiful dinner and provided a delicious cake. The service really made us feel royal and... More

Was this review helpful? Yes 3
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear A-HK B, Thank you for your review and for sharing your pictures. It is always an honor for us to be selected for a special celebration. Thank you also for recognizing the responsive and personalized service offered by our team members Poy Paweena and Edmund. I am thrilled to read that you felt pampered like royals! We will look... More

Fairlight, Australia
Top Contributor
76 reviews 76 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stunning hotel room, with separate lounge area. Facilities were impeccable as was the service from Wendy, Joanna and Nicole. Pool is fabulous and the location is central. I had terrific views of the Venetian and its gondola lake. Best use of Hilton Reward Points ever. Best hotel room ever.

Was this review helpful? Yes 3
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear bladdamasta, Thank you for your review. I am thrilled that you were delighted with the comfort of your suite, the hotel and the great view. I also thank you for recognizing the flawless and intuitive service provided by Wendy, Joanna and Nicole. It is highly appreciated. We will look forward to welcoming you back at Conrad Macao during your... More

Hong Kong, Hong Kong
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great upgrade; staff were everywhere, but helpful and smiling, not overbearing; room was incredibly comfortable and everything worked perfectly; room service food was delicious; check-in and check-out was easy and quick. I have stayed in a lot of Macau hotels and this one is easily the best on every level.

Review collected in partnership with Conrad

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Jade K, Thank you for your nice review. I am thrilled to read that you experienced the flawless service our entire team aims to deliver to each and every guest. Not only the incredibly comfortable and luxurious room but the personalized service create an unforgettable Conrad moment. We will look forward to welcoming you back at Conrad Macao during... More

Lille, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upgraded to a suite. Very large and comfortable room. Bathroom with tube and shower. Excellent breakfast. Very convenient location : in central Cotai, across the street from the Venitian with direct access to a shopping mall of more the 600 shops ans shuttle bus from and to the Macau ferry terminal.

Review collected in partnership with Conrad

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review
Google Translation

Cher Olivier P, Merci pour votre commentaire. Je suis ravie d’apprendre que vous avez passé un excellent séjour parmi nous.... More

Macau, Macau
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From check-in to check-out experienced incredible service. The room itself is well laid out and luxurious. Love the hair dryer that is provided as well as the other amenities. Would definitely stay again!

Review collected in partnership with Conrad

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Dawn B, Thank you for your review. I am glad to read that you were delighted with your stay. Our team members are dedicated to provide Top-Notch service to make each guest stay incredible. I thank you for recognizing that. We will look forward to your return. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

Hong Kong, China
Contributor
12 reviews 12 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just went to the Conrad Macao for a 1-night trip during weekend. The lobby wan't too big but still, the check in process was quick. We booked a standard room, and the room was surprisingly nice, big and comfortable with the nespresso coffee machine. Other than that, the service is superb and the location was really good as well,... More

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Ming Tung L, Thank you for your review. Apart from its perfect location, it is true that our hotel offers comfort, nice amenities and facilities. Thank you for recognizing the superb service from our team members! We will look forward to your return. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

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Additional Information about Conrad Macao Cotai Central

Address: Cotai Strip, Taipa, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 84 hotels in Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Conrad Macao Cotai Central 5*
Official Description (provided by the hotel):
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 
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