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All 85 Macau hotels

Conrad Macao Cotai Central

5.0 of 5 Hotel   |   Cotai Strip, Taipa, Macau, China
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Ranked #2 of 85 Hotels in Macau
A recent review
5 of 5 stars reviewed yesterday
rbbrooks Canberra
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772 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Canberra
Top Contributor
65 reviews 65 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

I loved staying at the Conrad Macau. They got it right. The service was phenomenal. The pool area was relaxing. The staff were well presented and friendly. The bedroom large and quiet. The bed comfortable. I don't think I could fault this hotel in any way. Jessie Kim the Guest Relations Manager stood out and made the whole stay amazing.

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear rbbrooks, I am thrilled to read that you loved your stay with us at Conrad Macao! Our team members are indeed dedicated to get it right! Thank you for your review and for your nice remark about Jessie, our Guest Relations Manager. It made her day! We will look forward having you back at Conrad Macao. With best regards,... More

Hong Kong
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed for the first time and I have to say, it is one of the best hotels I've been to in Macau. The room was very spacious and the room design is classy with many quality touches. I love the subtle finishings that make the room aesthetic and not overly ornate. I just love love spacious bathrooms and double... More

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear canadahk, You are a senior contributor here in the tripadvisor community and we are very proud that our hotel is one the best ones for you here! Thank you very much for this very detailed review. I am pleased to read that you were delighted with our luxurious room and nice amenities and I am really sorry to find... More

Salt Lake City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff went above and beyond in every respect for our stay. When we arrived they had hand-drawn cards welcoming our three children and had put together various displays of candy and other treats that delighted our travel-worn children. This hotel has customer service down to a science. We would be delighted to stay here next time we are... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Sally B, I am thrilled to read that your family had an outstanding stay with us at Conrad Macao. Our Team Members are indeed dedicated to provide flawless and personalized service to. I thank you for recognizing their effort and for your review. We hope to have you back very soon! With best regards, Meridith Beaujean Executive Manager Brand... More

Hong Kong, China
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Have been stayed at Conrad Macao many times since their opening in April 2012, definitely I'm one of their "Super Fan" with almost all the editions of their Conrad Bears & Ducks (only missed the Pink duck & X'mas bear last year). You can find any nice staff with brilliant service anywhere like Galen & Curio at Front Office who... More

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Ivyursula, Thank you for your loyalty and for being a “Super Fan” of Conrad Macao! I am very pleased to read that Conrad Macao is your preferred hotel and I am sure that our team members Galen, Curio, Edmund and Jeff have read your review already, this makes their day! We are very proud to announce that a new... More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently went to this hotel for a business trip. It's co-located with Holiday Inn Sands and Sheraton Sands. The room was clean and spacious, and the staff makes you feel important. I must say the staff from Conrad really made the stay feel different. I would have given it a 5-star if not for the fact that I feel for... More

Was this review helpful? Yes 3
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear kelvinkoh, Thank you very much for your review. Apart from the comfort of our rooms it is indeed the personalized service delivered by our staffs that creates the great experience. I thank you for recognizing that! Your feedback related to the complimentary water bottles is taken seriously and we are working on a better offer for our guests. With... More

Zhuhai, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Conrad Macau is always discreet but high standard. Every staff is happy to see and help me and give me useful information.Efficient check in with Haruna who is very considerate.Fantastic room on high floor with super comfortable bathrobe and speedy free WiFi! Concierge provides House of Dancing Water and Cotai/Turbo jet tickets. Thanks William who took care of my battery... More

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 3
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Honghua L, We were all very pleased to read your excellent review about the Conrad Macao and that we were able to provide you with the highest standards we aim to. Thank you for your review, we hope to have you back very soon! With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

Atlanta, Georgia, USA.
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of my favorites. I actually had a terrible sinus infection, the staff was very helpful and let me sleep all day and have a late check out. The rooms are all incredible. Very clean. The lobby bar has great food and knows how to make a martini well. It is not loud like other casino hotels there... More

Was this review helpful? Yes 5
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear ParillaMan, I hope that you are feeling better now. I am very pleased to read your excellent review about the Conrad Macao and that we are one of your favorite hotels. Thank you for your review, we hope to have you back very soon! With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

Balikpapan, Indonesia
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

it's a modern terrific hotel, close to casino's. Free upgrade to a suite was nice. The room was very quiet and high standard. Not vegas, although worth a visit. Trendy shopping mall connected to the place. Perhaps not the cheapest, considering they're trying to get you into a casino.

Was this review helpful? Yes 4
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear KFL911, Thank you for your review. I am thrilled to read that you had a terrific stay with us. Apart from the comfort of our suite, it is true that our location is at the heart of trendy shopping malls. We look forward to welcoming you back. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

Hong Kong Region, China
Contributor
19 reviews 19 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Conrad Macao for two nights with my wife as a part of a group trip with 12 other friends. I had also considered the Venetian, Galaxy, Four Seasons, and Sheraton. However, upon checking out available rooms and prices, I proposed to the group that we stay at the Conrad Macao Cotai Central. I regretted this upon... More

Was this review helpful? Yes 6
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear CheezBurgernParadise, Thank you very much for this very detailed review. I do appreciate your honest feedback about your overall experience. Providing a quality guest experience is very important to us and the team is committed to delivering that consistently. Your valuable feedback in this respect is truly appreciated and we would like to assure you that the service shortfalls... More

southampton
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

love to stay at Conrad.. staffs are very helpful and friendly.. feel like you are their friend rather than a customer... Room is big and comfortable.. Had a sweet dream night... I like here.. i will be back soon...

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Jessie Cheam, Thank you very much for your nice review. We all work hard so you can truly enjoy "The luxury of being yourself". I am very pleased to read that you had a sweet dream night in our comfortable room. We look forward to welcoming you back. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More

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Additional Information about Conrad Macao Cotai Central

Address: Cotai Strip, Taipa, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Macao Cotai Central 5*
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