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Conrad Macao Cotai Central

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Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
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Conrad Macao Cotai Central
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1,419 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Having been to most of the hotels in Cotai Strip, I can now state that this would be the best out there at the moment (haven't tried St. Regis yet). Rooms are spacious and meet all the ticks of a 5 star(though nothing exceptional), it's the service that set apart this hotel from others. Each and every member of the... More 

Helpful?
Thank rajeevemirates
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear rajeevemirates, You are right! Apart from the comfort of our spacious rooms, it is the dedication of our team members to provide flawless and personalised service that makes the difference. This compliment has been shared to the team and is highly appreciated. Thank you very much for sharing your experience. We look forward welcoming and serving you again soon.... More 

Singapore
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here with family in Dec 2015. Facilities to service exceeded expectation. They always find way to attract the kid and personalize features. Excellent front desk, concierge and guest services. Good location. Attached with Cotai Central Shopping mall and walking distance to Venetian Macau, Grand Canal Shoppes and etc. shuttle service always available to transit guest from Hotel to another... More 

Helpful?
Thank Mikeyflee
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Mikeyflee, I am pleased to read your family had a great stay with us at Conrad Macao. Our team is indeed dedicated to provide flawless service to each and every guest. Reading that we exceeded your expectations is very rewarding. We look forward to welcoming you back to Conrad Macao. Sincerely, Meridith Beaujean Director Quality Assurance More 

Hampshire
Level Contributor
117 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Booked 2night stay in Deluxe Suite, upgraded to Premier Suite (160m size). Free shuttle from either Macau Airport or Macau Tapai Ferry terminal. . Reception just escort you to top 39th floor Club Lounge for checkin formakities, who then escort you to the room. Club Lounge has breakfast, teatime offering then evening canapes and drinks (eg cocktails, beers, sparkling wine).... More 

Helpful?
Thank scuba_in_the_sun
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

great location near airport or taipa ferry terminal, located at cotai central strip, has walkway assing through venetian and four seasons. no need to walk the streets. have free shuttle buses to/from macau/taipa ferry terminal, airport, and sands resort. has nightly turndown service. Room was big and has nice view of the pool and venetian. has complimentary espresso and tea.... More 

Helpful?
Thank Lindsay D
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Lindsay D, Thank you for taking the time to share your experience. I am glad you enjoyed our convenient location, our quality room amenities and more importantly, our genuine sincere service. My team and I are excited to hear that you will return to our property and we look forward to welcoming you back for another inspired stay. With... More 

Hong Kong, China
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Because of big sale, booked 1 night to celebrate my husband's birthday. We have arrived around 12 something and have early check-in and upgraded to suite. The bedding is so comfortable and room is well-equipped. Big size hairdryer is wonderful for long hair ladies! We have went to gym room around 8pm, this was my first time to use gym... More 

Helpful?
1 Thank usacolle
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear usacolle, Thank you for selecting our hotel to celebrate your special occasion. We are delighted that your enjoyed our luxurious accommodations, amenities and experienced our personalized service. I regret to hear about the light incident and sincerely apologize for the inconvenience. I have spoken to our facilities team and we have since addressed the lighting issue so it will... More 

Macau, China
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably my 6th stay since the hotel opened and the service really outshines the Mandarin St Regis and Ritz Carlton. I have been upgraded to a lovely King Suite and the product looks as good as it did on my first stay clearly the hotel is well maintained and looked after. Check in was a breeze and I... More 

Helpful?
Thank TripMember021020162
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Azz2010, We sincerely appreciate your loyalty to our hotel and your high compliments. Our team takes pride in up keeping our property and providing world-class service, thank you for your encouragement. We know every guest is different so we offer several lines of bathroom amenities to satisfy and pamper our most deserving guests. My personal favorite is Tara Smith.... More 

Perth
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the King Deluxe Suite City View and it was beyond value for money. The room was opulent, the bathroom with massive rain shower and bathtub was an indulgent experience. It was a great room to relax, which was what we did. The Chief Concierge, Edmund, was very kind and helpful with suggestions and advice for things to... More 

Helpful?
1 Thank TeeJayGirls
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear TeeJayGirls, My team and I are glad to learn that you had a memorable experience, making our guests feel at home is our ultimate goal and I am thankful you felt the signature personal touches that were provided. Thank you for complimenting our team on the genuine caring service, your encouraging review has been shared with our team and... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Firstly a special mention for Queenie who checked us in to this fine hotel. She was extremely pleasant and took the time to take us all the way to our room, and then showed us around, giving us some Macao guidebooks along the way. First impressions are very positive, the lobby is very stylish as is the reception area. In... More 

Helpful?
1 Thank Chris T
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Chris T, Thank you for your delightful review and for acknowledging Queenie on her caring service. I am happy to hear that you are impressed with our facilities and quality of service which our team constantly strives to achieve. I am glad you had the opportunity to experience and enjoyed our energetic gym and relaxing pool areas as well.... More 

Dublin, Ireland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel lives up to its reputation of its owners (the Hilton Group) offering consistantly good service. It is conveniently positioned in the middle of the strip, so with easy access to several casino's (if you want that), and also the shopping malls of the Venetian and Four Season's. Taipa village (Portugese colonial influence) is a twenty-five minute walk from... More 

Helpful?
1 Thank John-Paul T
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear John-Paul T, Thank you for selecting our property for your recent visit to Macao. I am glad you truly enjoyed our convenient location, our spacious luxury accommodations and sincere hospitality. I hope your visit to Macao was pleasurable and my team and I look forward to your return visit. Sincerely, Rudy Fao Director of Operations More 

Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at this great hotel, December 2915. A very good location with excellent service. The airport shuttle bus is free. The hotel is linked to a great shopping mall. Staff was very helpful and recommend this hotel.

Helpful?
1 Thank DioP100
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear DioP100, I am happy to hear that you enjoyed our prime location where world-class shopping and entertainment are just footsteps away. Our team takes pride in providing outstanding service and I will certainly share your encouraging feedback with the team. With Warm Regards, Rudy Fao Director of Operations More 

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