We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Conrad Macao Cotai Central

5.0 of 5 Cotai Strip, Taipa, Macau, China
Hotel website
Hotel deals
Special Offer
Stay 4 nights, pay for 3!
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Conrad Macao Cotai Central
Professional photos View all
Browse nearby
Conrad Macao Cotai Central
Write a Review

870 reviews from our community

Traveler rating
    689
    135
    29
    9
    8
See reviews for
245
280
74
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (870)
  • Mar-May only
    (167)
  • Jun-Aug only
    (246)
  • Sep-Nov only
    (243)
  • Dec-Feb only
    (214)
All months
Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I and my wife stayed in Conrad, Macau, for 2 nights about two weeks ago to celebrate our 16th wedding anniversary. We really appreciated everything the head of the concierge had done for us, which included two congratulation cards hand-written by himself. Staffs at the pool are also well-trained and attentive. The outdoor swimming pool was actually heated (30 degrees),... More 

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Nelson L, Thank you for your review and for choosing Conrad Macao to celebrate your anniversary. I am pleased to read you were delighted with your stay and the personnalised service provided by our Chief Concierge. Your nice words are highly appreciated. We hope to see you back soon! Kind regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and... More 

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We definitely won BIG with service at the Conrad Macao. I am a Hilton Diamond member, and the property certainly rolled out the red carpet for my husband and I. The correspondence began two weeks prior to our arrival, with an email from the Guest Relations Manager, Ms. Jessie Kim. She was polite in sharing the benefits offered to a... More 

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear TraveLifeGal, I love to read that our guests had a memorable experience with us at Conrad Macao! Thank you for your detailed review. Providing personalized and flawless service is definitely one of Jessie’ many skills. Thank you for recognizing that. We also appreciate your review of our luxurious Bodhi Spa and the attentive service provided by Yolanda. Again, thank... More 

Hong Kong
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed there for my mom birthday. They prepared a chocolate birthday cake for us which is very dellicious. Staff are friendly and well trained. The food quality is high. Will definitely come back to Conrad Macao again!

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Carrie_bjee, Thank you for your nice note. I am pleased to read you and your mum had a wonderful stay with us at Conrad Macao. Your amazing remark about our team members is also much appreciated. We hope to have you back very soon! With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Waco, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Conrad Macao Cotai Central is an excellent facility and the staff is one of the best. The room size was outstanding for the price. My only complaint is that the prices for room service are higher than other hotels in which I have stayed. Also, there are no low price dining options within the hotel although there are some... More 

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear texasflattop, I am thrilled to read you were delighted with your stay and our excellent facility. Thank you for your review and nice comment about our staffs. It is highly appreciated! We will look forward to welcoming you back on this side of the world. Best Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely a 5-star. I stayed 1 night to experience the Cotai area. As a Hilton member, I even receive an email 2-weeks before trip from the Chief Concierge asking whether I need any help on reservation of restaurants and shows. I am only staying in standard room but I already feel that it is extremely comfortable :) Tasteful room painting,... More 

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear CP K, Thank you for your review. I am pleased to read you were delighted with your stay and enjoyed our comfortable and luxurious room with it signature amenities. We hope to have you back very soon! With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

excellent service, excellent amenities, excellent luxury, it's my 3rd time staying here and i get max. satisfaction from each stay! not as noisy and crowded as other hotels, more classy and you don't encounter with 'service providers' lottering in the lobby which irritates you!

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is totally a 5-star hotel. The service is good with all the decor that are so nice and classy. The room we had is the Junior Suite with a double bed that come with a small living hall area and a detach bathroom that is big enough that have a jacuzzi and shower area. The design and decor are... More 

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Eddiecky, Thank you for your review. I am pleased to read you were delighted with your excellent stay in our 5-star Conrad! It is true that our hotel is perfectly located at the crossroads of branded retail areas! I hope you did not drop nor broke though… May I suggest you to discuss with our Concierge team next time... More 

Randers
Top Contributor
86 reviews 86 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I stayed here 1 week in July 2014. I'm 55 y.o. and I have been visiting well over 300 hotels in my life. This hotel beats even the famous Waldorf Astoria in New York. The service was absolutely beyond my wildest imagination. Should I ever visit Macau again the choice will be easy. This is not a... More 

Was this review helpful? Yes 1
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear KimBjoern, I am thrilled to read your comments about our hotel. Providing service beyond our guest’s expectations and wildest imagination is what we aim for! Thank you for your recognition and your recommendation. We hope to have you back very soon! With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

One of the best hotel I had stayed. Comfortable, and great customer service! Efficient and patient service from Edmund Tan. I would recommend this hotel for a luxurious stay! Very comfortable, good location in the Cotai Central region and shuttle bus service.

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Reine T, I am glad to read you were delighted with your luxurious stay at Conrad Macao! Thank you for your review and very nice comment about our Customer service and particularly our Chief Concierge Edmund Tan. We look forward to welcoming you back. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

Wide variety of assortment , both Asian and Western. Great service especially from the Concierge named Edmund Tan. Spotless and will definitely stay there next time I go back. Fast internet connection, quiet room with a nice view

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Silvana L, Thank you for your review. It is true that our Grand Orbit restaurant offers a large and delicious selection of both Asian and Western cuisine. I am glad to read you enjoyed it! Our Chief Concierge, Edmund Tan is indeed a legend…Thank you for your nice comment. We look forward to welcoming you back. Kind Regards, Meridith... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Conrad Macao Cotai Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conrad Macao Cotai Central

Address: Cotai Strip, Taipa, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Conrad Macao Cotai Central 5*
Number of rooms: 636
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton EMEA, Agoda, Cheap Tickets, Tingo, Travelocity, Hotels.com, Ctrip TA, Despegar.com, Odigeo and TripOnline SA so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Macau
#1 Business Hotel in Macau
#1 Luxury Hotel in Macau
#1 Family Hotel in Macau

813 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (754)
Viewed
Hotel & grounds (68)
Viewed
Room/suite (247)
Viewed
Bathroom (72)
Viewed
Dining (55)
Viewed
View from room (38)
Viewed
Pool/beach area (36)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (3)
Viewed
1:48
Videos (1)
Viewed
Other (228)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (13)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay