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Holiday Inn Macao Cotai Central

#15 of 89 Hotels in Macau
Certificate of Excellence
4.0 of 5
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Holiday Inn Macao Cotai Central
Best prices for: 1 room 1 guest
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Ranked #15 of 89 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
TheGeez Singapore, Singapore
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663 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Top Contributor
184 reviews 184 reviews
51 hotel reviews
362 helpful votes 362 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

When I went to book a hotel the Hol Inn was cheaper than it's competitors...so it did sway my decision ..and I'm glad I did It stands right next to The Sheraton and Conrad hotels on the Cotai Strip all of which are connected underneath by a huge shopping mall Check in was very busy,...but the wait was not as... More 

Was this review helpful? Yes 3
Hong Kong, null, Hong Kong
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is convenient because it has free Shuttle Bus for pick-up. The room is spacious, but the setting is mainly for Mainlander in which I am not from Mainland China. Staff can provide a good service and can explain clearly the place I want to go. Price is reasonable as I booked it within the promotional period.

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Forrest03, Thank you for your review and comment about the good service from our team members. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Hong Kong, China
Top Contributor
68 reviews 68 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

I never thought of staying in another hotel even during the promotion of sands hotels for how can I find a hotel with staff so ready to render tailor-made service with such consideration and patience for a family with a disabled aged mother. I really owe much favour of Ms Anthea SO, the managress, who helped me so earnestly that... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Amy3344, Thank you for your nice note about our Guest Relations Manager Anthea So. She is indeed very caring and always ready to provide the best tailored made service to our guest. We thank you for recognizing that as well as mentioning the professional service delivered by our Housekeeping Supervisor Cindy. It is a real pleasure to read that... More 

Hong Kong, China
Top Contributor
53 reviews 53 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Since the beginning, I always knew this was gonna be the best Holiday Inn in town. Returned this weekend for Easter holidays and the hotel is crowded as usual, thanks to my elite status, check-in was a breeze. Comfortable bed in chic rooms, I love how the AC in this hotel is always blasting. I love staying in chilled rooms.... More 

Was this review helpful? Yes 2
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear mcwai, Thank you for your review and for your loyalty! I am glad to read you enjoyed your Easter weekend with us at Holiday Inn Macao, Cotai Central! Your feedback related to the Wi-Fi connection and water pressure have been reported to the concerned departments for improvement. We look forward to welcoming you back in the future. Kind Regards,... More 

Houston, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spend a night here and the free shuttle made it very convenience to get to the hotel. Room is huge and worth the money but the rooms are not that clean as there are mold spot in the shower. Check-in was speedy and would stay again because of it convenience. Good in the lobby bar is excellent. Highly recommended.

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Danster123, Thank you for your review and recommendation. Please allow me to apologize for the inconvenience caused in your shower. Would you please send me more details and your room number at meridith.beaujean@ihg.com as this will be reported to our maintenance team that will act promptly to rectify it? We look forward to welcoming and serving you again during... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came here for Easter weekend with the family for 1 night only from Hong Kong. It was my first time in Macau so I cannot compare to other hotel in the area but thoroughly enjoyed the stay. The room is spacious, comfortable, clean and modern. Came with complimentary bottled water and free wifi. We ate at the food hall downstairs... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Kayleigh R, Thank you for sharing your experience with us. I am glad to read you had a great stay. It is true that our rooms are spacious and comfortable and our location is ideal to shop, eat and get entertainment. May I please advise you to contact our Concierge team during your next visit as they will be... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a small initial problem with a booking payment was responded to very efficiently by manageress Alice Wu, who sorted out the problem and bumped us up to a classy room as a way to apologize for any inconvenience...what a way to go. the poker machines at the Holiday Inn also seemed to pay more regularly than some of the other... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Peter f, Thank you for your review. I am glad to read you had a great holiday with us! The Shrekfast is indeed a fun and unique experience for the whole family. Thank you for your nice words about our staffs! We look forward to welcoming and serving you again during your next trip to Macao. Kind Regards, Meridith... More 

Pacifica, California
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed for 2 nights just prior to Chinese New Year 2015. Hotel is very nice and clean. Our room is large and bed is comfortable with complimentary bottled water and coffee. Wi-Fi was very good. Hotel representatives are very courteous and helpful. The Holiday Inn is part of the 3 hotel complex of the Sands Cotai... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear No1Beatlesfan, Thank you for taking the time to share your excellent experience and nice pictures. I am pleased to read you had an excellent stay and enjoyed our facilities and large options of restaurants. We look forward to welcoming and serving you again during your next trip to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and... More 

Langkawi, Malaysia
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nothing to complaint, and nothing to shout about as well, but you can't go wrong with Holiday Inn, everything is up to standard, and location is the best part, walking distance to everything you need (and the casino), as well as other attractions via free shuttle buses that comes with free wifi on the bus as well!

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear LipSengYap, Thank you for your review. Apart from our perfect location, it is true that our hotel offers everything you need. Thank you also for your recommendation. We look forward to welcoming and serving you again in the near future. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Metro Manila, Philippines
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just a stone throw away from the Venetian, this hotel makes you feel like you're staying at the most hip place in Macau without paying the same price. The room was very trendy. Loved the red details you find in the room. All in all a good hotel to stay in.

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear TravelingSabungero, Thank you for your review. It is true that our hotel rooms are comfortable and trendy. I am glad you had a good stay with us. We hope to welcoming and serving you again in the future! Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

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