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All 85 Macau hotels

Holiday Inn Macao Cotai Central

4.0 of 5 Hotel   |   Senhora De Esperanca S/N Taipa, Macau, China
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Ranked #15 of 85 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
kunaldb28 Salem
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541 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Seoul, South Korea
1 review
2 of 5 stars Reviewed 3 days ago NEW

I stayed at Holiday Inn Macau Cotai Central for 2 nights and checked out yesterday. I requested for Non-smoking room but as soon as I got into the room, I could smell cigarette smoke all around the room. So I called the front desk and told a staff that I want my room change because of the smell. But the... More 

Was this review helpful? Yes 1
Salem
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great Hotel. Convenient Location Can walk across to City of dreams or the Venetian. Excellent service. helpful staff. Do become a member of the IHG hotels to avail free Wi Fi and some drink copons. Rooms are spacious and clean and nice. Stay on the higher floors. Floor 32 is good. Real value for money in Macau.

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New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Holiday Inn is always a guarantee , but at this time I really feel that their rating is lower than expected! Overall, besides the pool that I had no time to use for luck of time, this hotel offers all what u may expect in a higher rated hotel. Rooms are of a really big size, with all the amenities.... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Writing this comment while waiting to check out from holiday inn macao cotai central.Hotel provide shuttle bus from Taipa ferry terminal and airport which made the journey to the hotel smooth and easy. Check in was quick. I booked 3 rooms for my family of 10pax. Out of the 3 rooms, I had problem with 2 of the rooms. -... More 

Was this review helpful? Yes 2
singapore
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

About everything provided in the room was in place -- what you'd expect from a hotel in a high-end area. A few things that I would note: Spacious bathroom but the shower tap operates oddly. During winter you would naturally want hot water. But it doesn't turn towards the hot side. Instead you have to turn it to cold before... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear ziji, Thank you for your nice note and valuable feedback! We do want to make it right for our guests to feel the most comfortable during their stay. Thank you also for mentioning our Grand Orbit buffet restaurant as it does indeed offer a large and delicious selection. We look forward to welcoming and serving you again in the... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel check in was efficient. Staff were helpful giving us a room with an early check in and made sure we knew our room was quite a walk to the lift. The room was very clean. Shower was good with a separate bath. There was a pillow selection and they were labelled which was a nice touch. Towels were ok... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Travel L0ver 123, Thank you for your detailed review. I am glad to read you appreciated the helpful service of our team members and the perfect location of our Holiday Inn within the great Sands Cotai Central complex. It does indeed offer many entertainment and culinary alternatives. We look forward to welcoming and serving you again in the near... More 

Jerusalem, Israel
Top Contributor
56 reviews 56 reviews
51 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here as it is just next to the Venetian where i had a conference. the room are in good condition. good breakfast but make sure you get the buffet and not the othets. warmly reccomend to anyone looking for hotel in Cotai.

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Niko20, Thank you for your review and recommendation. It is true that our Housekeeping and Engineering teams are doing a great job maintaining the hotel in its perfect condition. Our Grand Orbit restaurant offers indeed a large and delicious selection for breakfast. We look forward to welcoming and serving you again in the near future. Kind Regards, Meridith Beaujean... More 

Shah Alam, Selangor, Malaysia
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for one night. Overall the hotel is quite nice and comfortable after staying in a hostel for 4 consecutive nights before this. The staff are really friendly especially Trudy. She was nice enough to explain to me how to visit around and also assist me on my phone connection although it's not really part of... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear CarynKaining, Thank you for your review. I am glad to read that you had a comfortable stay with us and experienced the friendliness of our staffs. Thank you for your nice words about Trudy, it made her day! May I please advise you to call our “one stop assistance button PSC” during your next stay with us? The operator... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The great: Check-in was promptly and professionally conducted. Receptionist was pleasant and helpful. Bought the "Advance Booking with Breakfast" package which was reasonably priced. Given a welcome drink at the cafe. Non-smoking room booked was given; request for twin beds given. Invited to go for "shrekfest" breakfast with Dreamworks Cartoon Characters. It was rather distracting but enjoyable. Breakfast buffet was... More 

Was this review helpful? Yes 2
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear scorpking01, Thank you for sharing your experience. I am glad to read that you were delighted with your room and the flawless service provided by our team members. We do offer different alternative for breakfast venue. The Shrekfast is a unique entertainment experience for the entire family to enjoy an excellent buffet in a funny atmosphere. It is true... More 

Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love the hotel, Nice and elegance, Fast Check in, Polite and full of sincere greeting while checking in, Comfortable soft bed, clean room Except the bathtub which is not properly cleaned, there were visible dropped hairs from previous customer which made me giving up the bathtub. Its pricey hotel as we paid for around RM750 per night without Breakfast, Its... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Andx517, Thank you for your review. I am thrilled to read that you had an amazing stay with us at Holiday Inn Macao, Cotai Central. Please allow me to apologize for the inconvenience caused with the bathtub cleanliness. This has already been communicated to our Housekeeping department. It is true that the Macau Grand Prix is a unique entertainment... More 

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Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
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Hotel Style:
#10 Business Hotel in Macau
#13 Family Hotel in Macau
#13 Luxury Hotel in Macau
#16 Romantic Hotel in Macau

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