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Holiday Inn Macao Cotai Central

#17 of 91 Hotels in Macau
Certificate of Excellence
4.0 of 5
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Senhora De Esperanca S/N Taipa, Macau, China
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Holiday Inn Macao Cotai Central
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951 Reviews from our TripAdvisor Community

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Palo Alto, California
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Called the hotel and was given a great rate for Friday night.....went over on the ferry and had a great swim and a better sleep. .....recommend it highly. The pools and jacuzzi are heated so no problem anytime of the year.

Helpful?
Thank mrittmayer
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear mrittmayer, I am pleased to read you had a great night sleep and comfortable stay! Thank you for sharing this review with us. We hope to have you back very soon! With best regards, Meridith Beaujean Director Quality Assurance More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

The room was great, fantastic staff (even the police/security), taxi drivers friendly everyone helpful. Concierge William Luo helped our whole group with our luggage and was excellent. Thank you! The only downside was the ATM's didn't take all banking cards.

Helpful?
Thank Daren W
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Daren W, Thank you for your review. Your nice compliments about our fantastic team members are highly appreciated and made our day! We hope to have you back very soon! With kind regards, Meridith Beaujean Director Quality Assurance More 

Malaysia
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked a one king bed room but during checked in the receptionist asked me whether I want one king bed or change to 2 queen bed for free and of course I chose 2 queen bed!The receptionist was kind and helpful. I also received two coupons for complimentary drink because I am one of the IHG club member. You... More 

Helpful?
Thank YayannnnB
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear YayannnnB, Thank you for sharing this review. I am pleased to read you enjoyed your stay with us. We do have a Security officer posted at the entrance of the lift lobby and of course room key card are required inside the lift to ensure the safety of our guests. We hope to welcome you again soon! With best... More 

Langkawi, Malaysia
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed almost the same time the year before, the hotel is still within the same range and standards. Clean and friendly staff, perfect location at the Cotai Strip, casinos and convention walking distance away, and shuttle busses nearby to almost anywhere.

Helpful?
Thank LipSengYap
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear LipSengYap, Thank you very much for your loyalty and for sharing this review of your stay with us. Our team puts a lot of effort to maintain the quality and high service standards. I thank you for recognizing that. We look forward welcoming you back soon. With best regards, Meridith Beaujean Director Quality Assurance More 

Philippines
1 review
5 of 5 stars Reviewed 1 week ago

My family had a fun and super satisfied stay at Holiday Inn. My daughters had an ultimate experience and interaction with the dreamworks characters. staffs are very accommodating and helpful from the baggage counter Martin, from the concierge Connie and from the check in counter James.

Helpful?
Thank eder262016
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear eder262016, I am thrilled to read your family had a fun and super experience with us at Holiday Inn Macao, Cotai Central! Thank you for sharing this review and complimenting our team members. It is highly appreciated. We hope to welcome you back soon, With best regards, Meridith Beaujean Director Quality Assurance More 

Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We requested for twin bed instead of king bed and unexpectedly the bed are big and comfortable. The check in time was 3pm but we reached early. The guest service girl named Geraldine taught was what to do and she also showed and suggest the way to travelling around Macau such as Macau tower, Ah Ma temple and St Ruins... More 

Helpful?
1 Thank Foo94
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Foo94, Thank you for your review. I am pleased to read you had a nice and comfortable stay with us. Please allow me to apologize for the inconvenience caused by the card malfunction. Thank you for your valuable feedback that will allow us to improve our service. We hope to have you back soon! With kind regards, Meridith Beaujean... More 

Gurgaon, India
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A beautiful hotel which takes your breath away the moment you enter its lobby. The lobby has been done up ostentatiously but then that is expected being in Las Vegas of Asia. The casino is right next to the lobby and could see people enjoying themselves. The superior rooms are done up nicely and there was no dearth of comfort... More 

Helpful?
Thank Dinesh R
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Dinesh R, Thank you for your review. I am pleased to read you had a "gala" time with us at Holiday Inn Macao, Cotai Central. We hope to welcome you again soon. With best regards, Meridith Beaujean Director Quality Assurance More 

Bangkok, Thailand
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Because Holiday Inn shares the same resort building as the Conrad Hotel, it also shares a lot of the higher-priced Conrad's amenities. Same great location, same opulent surroundings at the Sands Cotai Central. Note that the Sands Cotai area is about 25 minutes' drive from popular Macau tourist attractions like Senado Square and Ruins of St. Pauls. If you're not... More 

Helpful?
1 Thank sunnynws
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear sunnynws, Thank you for your review and recommendation. We look forward welcoming you again soon! With best regards, Meridith Beaujean Director Quality Assurance More 

Mumbai (Bombay), India
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Room was good. Had visited this hotel for a poker tournament at Hard Rock hotel. Hotels are well connected within. Problem is getting Indian VEG food in Macau. Hotel staff was not trained for handling customers in English.

Helpful?
Thank pranavkhandalkar
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear pranavkhandalkar, Thank you for your review.May I please suggest you to try our Grand Orbit buffet restaurant that has an excellent Indian food corner as well as our Michelin star restaurant Golden Peacock that serves delicious food with a lot of option for vegetarians. We look forward welcoming you again soon. With best regards, Meridith Beaujean Director Quality Assurance More 

Metro Manila, Philippines
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I really love to go back in Macau....everything is going on very smoothly...i enjoyed the place so much....the environment, the people specially the hotel where i am in......i love the casino as we play before we going to sleep....much fun👍

Helpful?
1 Thank janetG1134FV
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear janetG1134FV, Thank you for sharing your positive experience with us! We hope to welcome you again soon. With best regards, Meridith Beaujean Director Quality Assurance More 

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