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Holiday Inn Macao Cotai Central

#14 of 89 Hotels in Macau
Certificate of Excellence
4.0 of 5
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Holiday Inn Macao Cotai Central
Best prices for: 1 room 1 guest
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Ranked #14 of 89 Hotels in Macau
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Astoria_HKG Hong Kong, China
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676 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Hong Kong, China
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a standard holiday inn. Nothing fancy. A great place for a night's stay. It is one of the hotels that belong to Cotai Central. The hotel is less desirable if you are sightseeing in Macau. The Holiday Inn Macau offers a better location. But Macau is small, so location does not really matter. I was here during... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Astoria_HKG, Thank you for your review. Your valuable feedback related to the quality of our internet connection has been reported for improvement to our IT department. We hope to welcoming and serving you again in the future! Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Sydney, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Check - in staff were attentive and as soon as they saw my dad's wheelchair we were allowed to check in 2 hours earlier (staff had initially told me to come back at 3pm & they seem a bit strict with the check in time even though the hotel isn't full). Bellboy was great & my IHG membership was also... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear mish1208, Thank you for your loyalty and for taking the time to share your experience with us! I am glad to read you enjoyed the comfort of our room and all our facilities. Thank you for your nice compliments about our team members. It is highly appreciated. We will look forward to welcoming you and your family back during... More 

Singapore, Singapore
Top Contributor
81 reviews 81 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a good hotel either for casual visitors or for business. It basically gets the job done without the fuss. But of course, dont get our expectations up. I would not consider this to be a luxury hotel of sorts, especially with all the more premium options around it. Nevertheless, great access in the heart of things.

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Seth517, Thank you for taking the time to share your experience with us. Our stay real culture is to deliver perfect service to our guest without the fuss. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the hotel for three nights and we enjoyed it very much. The rooms were big, nice and clean. We had a problem flushing in the toilet and when I called the receptionist, the problem was solved right away. Very efficient. We loved the location. Yes, it's a bit from Macau side but it's very easy to get... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Wirakarn S, I am pleased to read you enjoyed your stay with us and plan to visit us again during your next visit to Macau! We thank you for your review and hope it won't be long before you return for another stay with us, you can be assured that there is always a warm welcome for you! Kind... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

If i were to stay at Cotai Central again, it would have to be the holiday inn for its great room rate. Although conrad is obviously a bit more upscale, it makes no difference because they share they same complex and restaurant for breakfast. For a rate of $850hkd on weekdays (low peak), the quality of the room is superb.... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear S_kayy, Thank you for your recommendation. It is true that our rooms are very comfortable with a choice of soft and hard pillows to personalize our guests experience and allow perfect rest. It was a pleasure having you with us and we hope to see you again soon. Yours sincerely, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Shanghai, Shanghai, China
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is my third time staying at this hotel. As a platinum member of IHG it's nice to have a friendly staff who recognizes the status and upgrades you to a nice suite. Rooms are clean and the in room dining is nice. For meetings it is very convenient for both casino meetings and even getting downtown.

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Aaron R, Thank you for your loyalty! I am pleased to read you were delighted with your suite. It is true that our hotel is very well located. Once again thank you for your review. We look forward to welcoming and serving you again during your next trip to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality... More 

Las Pinas City
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The filipino staff were friendly,accommodating and kind especially Mr.Derek at the reception,while most of the foreign staff during our 3 day stay were apathetic,indifferent and so hard to understand in what they were saying.One lady chinese receptionist even gave us wrong information where to have our money exchanged to their currency.She was discriminating to us Asians while warm and friendly... More 

Was this review helpful? Yes 2
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear beckymd, Thank you for sharing your experience and your nice compliment about our team member Derek. It is highly appreciated. We look forward to welcoming and serving you again during your next trip to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

efficient, clean, central location on gaming strip. Very user friendly for business traveller. Two Holiday Inn's in Macau, make sure taxi drivers understand you are going to Cotai. Restaurants limited, but adjacent retail spaces provide plenty of choices

Was this review helpful? Yes 2
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Stephen B, Thank you for your review. It is true that our hotel is definitely efficient and convenient for our business travelers. We look forward to welcoming and serving you again during your next trip to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Quezon City, Philippines
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I checked in quite late given my flight arrival and after the whole day of travelling to Macao, I still was greeted by friendly bellmen and smiling receptionists. My room was comfortable and very clean and the bed provided me a great sleep. Their Manager, Anthea is an amazing and friendly host who exemplifies quality service beyond expectation. I stayed... More 

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Raymond V, Thank you for sharing your experience with us and your compliments about our Guest Relations Manager Anthea. Your recognition is highly appreciated. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Singapore, Singapore
Top Contributor
185 reviews 185 reviews
52 hotel reviews
390 helpful votes 390 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I went to book a hotel the Hol Inn was cheaper than it's competitors...so it did sway my decision ..and I'm glad I did It stands right next to The Sheraton and Conrad hotels on the Cotai Strip all of which are connected underneath by a huge shopping mall Check in was very busy,...but the wait was not as... More 

Was this review helpful? Yes 2
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear TheGeez, Thank you for your loyalty and nice words about our hotel and team members. Your recognition is higly appreciated by the entire team. Once again thank you for your review. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

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