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Holiday Inn Macao Cotai Central

#14 of 89 Hotels in Macau
Certificate of Excellence
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Holiday Inn Macao Cotai Central
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Ranked #14 of 89 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
TravelingSabungero Metro Manila, Philippines
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649 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
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Metro Manila, Philippines
Contributor
12 reviews 12 reviews
11 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Just a stone throw away from the Venetian, this hotel makes you feel like you're staying at the most hip place in Macau without paying the same price. The room was very trendy. Loved the red details you find in the room. All in all a good hotel to stay in.

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Seremban, Malaysia
Contributor
18 reviews 18 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Have check in on 21/03/2015 for 3 nights, The Superior room double Queen size beg room is big and suitable for family stay. The shrekfast program is nice and the kids enjoy it. The hotel staff is nice and friendly and they can speak good English. The hotel also provide free shuttle bus service to all the ferry terminal, airport... More 

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Hong Kong, China
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

For Americans who associate the "Holiday Inn" brand with grungy old roadside motor inns, this hotel is a wonder: a huge, gorgeous, full-service, high-end hotel. You enter into a vast lobby, with an plush lobby bar on the left, check-in on the right. Check-in and check-out always quick and professional. Beyond is the attached casino, a large atrium with fountain... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear HK-Mariner, “A huge, gorgeous, full-service, high-end hotel” you said it all! Thank you for your nice words about our hotel and for your loyalty! We look forward to welcoming you back during your next trip to Macau. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Sihui, China
Top Contributor
59 reviews 59 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

another weekend trip to macau and the best deal was at the holiday inn. we have stayed here before so we knew what to expect. standard room size for this chain, bathroom comes with bath and separate shower although the bath has been designed for asian guest and would be a tight squeeze for most western guests. bathroom amenities included... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear chiangmaijim, Thank you for your review and your loyalty! I am glad you enjoyed the comfort of our hotel and all the culinary options during your weekend getaway. Your feedback related to our internet connection is being taken seriously and we are working on improving this service. We hope to welcoming and serving you again in the future! Kind... More 

Dar es Salaam, Tanzania
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I was apprehensive to be staying in a Holiday inn, as I remember the days with my parents in the US visiting Holiday inn, after Holiday inn, with its 3 star approach. Wow what a difference- This is a five star Holiday inn all the way. From the super-fast check-inn, great rooms and great service it really was the most... More 

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear John T, Thank you for your positive review. It has been a while since our debut indeed and aiming higher is part of our service culture. Thank you for recognizing that! We look forward to welcoming and serving you and your family in the future! Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Holiday Inn for one night, it is really a great hotel. The stuff is very welcoming. They have free shuttles from the "city of dreams" hotel to the old city. Don't miss the jacuzzi and heated swimming pool outside, it's really nice and has a great view.

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Revital M, Thank you for sharing your amazing experience with us! We hope to welcoming and serving you again in the future! Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We purchased the Shrekfast package and was pleasantly surprised by the effort undertaken at the breakfast. It was quite a production! We also enjoyed 'Cats' which was playing at the Venetian hotel which was a quick walk through the indoor pedway system. Although the theatre itself was very very cold... Bring a jacket with you. The hotel itself was under... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Chantalle and Craig McColl, Thank you for sharing your experience and recognizing the flawless service provided by our team members. Our Shrekfast is indeed a nice entertaining experience! May I advise you to contact our Concierge team if you return as they will share with you a few good places where you could have a beer/cocktail in the city?... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay at Holiday Inn Macau and again it did not disappoint. From check in to housekeepers the staff were extremely polite and friendly. The rooms are spacious and very well kept. You can sit and watch the world go by at either of the lobby bars in the Holiday Inn or the Conrad. If visiting Macau... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear djmciver2003, Thank you for your loyalty and recommendation! We appreciate your nice remark about the friendliness of our team members. We look forward to welcoming and serving you again in the future! Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training More 

Singapore
Top Contributor
79 reviews 79 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 1 week ago

Insisted on no smoking room .. Reported to front desk on smoke stench. Front desk insisted that it's non smoking floor .. What's the point? Someone is smoking in their room Poor enforcement of no smoking regulations.

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear ChristopherK226, Please allow me to apologize for the inconvenience caused by the smoking smell. We understand your frustration and can assure you that we take the well-being of our guests very seriously. We are currently working on ways to ensure no—smoking rules are being followed. Thank you for giving us your feedback, we hope to have you back very... More 

San Antonio, Texas
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is the biggest and nicest Holiday Inn I've ever been too, I've been to Las Vegas and that's essentially what it felt like here except everything is in Chinese or Portuguese. The rooms are very nice, the restaurant was ok...the wifi there is horrible you have to reconnect every 5 minutes it feels like and when connected it is... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear OhhNoo2150, Thank you for your review. It is true that our Holiday Inn is the biggest one and our rooms are extremely comfortable. Allow me to apologize for the inconvenience you encountered with the internet connection. Provided an excellent connectivity is definitely a top priority of the hotel. We hope to have you back very soon and will make... More 

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