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Holiday Inn Macao Cotai Central

#18 of 90 Hotels in Macau
Certificate of Excellence
4.0 of 5
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Holiday Inn Macao Cotai Central
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Ranked #18 of 90 Hotels in Macau
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Panguin Asia
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729 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Asia
Level Contributor
362 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Holiday Inn is in a building connected by an overhead walkway to the Venetian. The rooms are in a tower between another tower for the Conrad and the Sheraton. So if you take it all in, those hotels plus Venetian and the Four Seasons, the Holiday Inn is the cheapest. So if you have to be around there but... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Panguin, Thank you for sharing this detailed review of your stay with us at Holiday Inn Macao, Cotai Central. I am pleased to read you were delighted with the comfort of our room and all its facilities. I also appreciate your valuable feedback related to your breakfast and check-out experiences. Our team should have informed you that a larger... More 

Gurgaon, India
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in macau for 2 nights. the hotel is a part of 3 hotels in Sands Cotai. All other hotels are accessible through overbridges. The free shuttle service is excellent. For kids the whole bunch of dreamworks characters are there every day for the parade and photo ops. Check out the luxury stores.

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear drvishii, I am thrilled to read you had an excellent stay with us. Thank you for your review and amazing comment about our staffs! We have just launched many new summer activities for the children with the DreamWorks gang. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager... More 

Devizes, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful decor, very clean and modern. Staff were attentive and very pleasant. The location is great too. Shame breakfast isn't included in the price but great value for money in the room. Would definitely stay again.

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear EmmaLouise L, I am thrilled to read you were delighted with your stay! Thank you for mentioning the beautiful decor of our hotel and the flawless service from our team members. We are looking forward to seeing you again soon. Yours sincerely, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Tallahassee, Florida
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is large, with two queen beds, and a beautiful bathroom. The bed is comfortable and the shower is really hot. There are a few things I don't like - there is no coffee maker, kettle, and fridge. For a 4-star hotel, I thought having those small kitchen appliances is a must. There are many nice restaurants and shops... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Ruby L, Thank you for your review. I am pleased to read you were delighted with the comfort of our room. I am surprised that you did not find our fridge and kettle as all our rooms have it inside the cabinet below the television in the standard rooms settings. Please don’t hesitate to contact our team members during... More 

Paradise, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a short week end in Macao after a travel on the mainland. Loved the perfection of this first class hotel, from the check with a smiling welcome in our language to the fast check out due to a last minute flight change. The room was clean and very large despite it was a standard one; breakfast that is anyway not... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Debbie14_10, Thank you for your review. I am pleased to read that you enjoyed the comfort of our modern rooms and our property. We appreciate you nice remark about our staffs. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're after the historic district of Macau, don't stay at this hotel. Cotai is over 30 mins away from Macau proper. But if you're after casinos, this is the place for you. The Venetian and City of Dreams are right across the street, and it is also connected to Conrad and the Sheraton. Food and shopping in this area... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear lookatmelaugh, Thank you for your review and for recognizing the dedicated service provided by our staffs. It is highly appreciated. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

Quezon City
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room I had was very comfortable and relaxing. Both the bedroom and bathroom are spacious. Like any Asian hotel, it has the amenities I like -- coffee and tea bar, an ironing board, iron, slippers, bathrobes. The buffet breakfast in the Grand Orbit restaurant that came with my booking was amazing. There were so many choices and everything was... More 

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Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear 177catherinev, Thank you for your review. I am pleased to read you enjoyed your stay with us in our comfortable and relaxing room. It is true that our Grand Orbit restaurant offers food selection for every taste. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance,... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great hotel to stay check in staff excellent , ideally suited for family with children . Rooms great breakfast yum hotel did not disappoint . Located in central Cotai region main new resorts located nearby . Old part of town requires 20 minute cab ride Lisboa casino and various others located in old part of town . Hotel provides free... More 

Was this review helpful? Yes
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear maitegauudi, Thank you for your review. It is true that our hotel is ideal for families! I am pleased to read you had a great stay with us. We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training More 

New Delhi, India
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me right away explain why I rate this hotel 'Poor'. First, at the time of check-in, they made me wait for 15 minutes saying that they were not able to locate my booking for the first night out the five nights I had booked. That was an excuse while they were doing some additional checks on me due to... More 

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear dilli_desi, I regret deeply to learn that you had such an unpleasant experience with us. It is certainly not our culture to treat our guests differently according to their origin. Would you please send me the details of your stay (dates, reservation number) in a private email at meridith.beaujean@ihg.com so that I can investigate further? We failed to exceed... More 

Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Possibly the best Holiday Inn I have stayed at so far. This hotel is part of the Sands Cotai Central integrated resort and has a fully enclosed linkway to the Venetian and Four Seasons complex across the strip. There is a HUGE gym and pool area on Level 4 (only for Holiday Inn guests, Conrad/Sheraton have their own facilities) -... More 

Was this review helpful? Yes 1
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Glenn T, Thank you for sharing your experience with us. It is true that our Recreation facilities are large and offer nice pools to relax and modern equipment to exercise. I am glad to read you enjoyed it! We will look forward to welcoming you back during your next visit to Macao. Kind Regards, Meridith Beaujean Executive Manager Brand... More 

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