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All 85 Macau hotels

Holiday Inn Macao Cotai Central

4.0 of 5 Hotel   |   Senhora De Esperanca S/N Taipa, Macau, China
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88%
Ranked #13 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Leesl Hong Kong, China
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  • Reviews (456)
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456 people have reviewed this hotel

Traveler rating
    211
    191
    42
    10
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Any
English first
Hong Kong, China
Contributor
20 reviews 20 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stay in holiday inn on the night of 17 Aug 2014 and in 26 th floor room. It's good to hv pillow selection and it has a nice casino and it is connected with Conrad, Sheraton and with a foot bridge access to four season & venetian shopping mall. Room is spacious as well. I am not sure the hotel... More

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Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stay 2 nights during 16-18 August. Fast check-in with fluent English and pleasant staffs. Hotel is spacious and clean with quality bathroom amenity. Hotels reside in big building along with shops, food court, restaurants, cafes. Just one downside on in-room internet, there are only 2 fix-devices per room throughout your stay without change. And it is not concurrent count. So... More

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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights - 9-11 Aug. Upon arrival, checkin was fast. We were informed that our room wasn't ready, and they have upgraded us. We were given a room on the 25th floor. With the King size bed, there was still room for another single bed if required. We were definitely happy with the room size. Bathroom was... More

Was this review helpful? Yes 1
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for taking the time to write a review after your recent stay at Holiday Inn Macao Cotai Central. We are pleased that you had enjoyable stay with us; we believe that your wonderful experience will be great reference for our future guests. We have also shared the smoking issue with departments concerned for improvement. Thank you for bringing... More

Banjarmasin, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotels is located in big shopping mall and casinos. There are three hotels in it Holiday Inn, Conrad and Sheraton. Arrived at central ferry terminal and follow the underpass for the bus terminal to the hotels. Short distance ride to Cotai strip where the newly developed hotels and casino are. check in and out are done pretty fast. Short... More

Was this review helpful? Yes
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for your review. We aim to provide the value of money for our guests and we will constantly review our pricing so that we can stay competitive with other hotels in Cotai Strip. Your comment has been shared with department concerned to see if there is anything we can do better. Hope to see you again soon. Best... More

Brisbane, Australia
Top Contributor
85 reviews 85 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Compared to other hotels in the area, this hotel is great value. We had a package that included breakfast. It is not your traditional buffet style breakfast, but was Yum Cha style, which we really enjoyed. The rooms were very comfortable and the staff were very friendly. The pool facilities are fantastic. The only problem was that despite many signs... More

Was this review helpful? Yes
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for your review. We are pleased to know you are happy with our facilities and service. Our aim is to ensure every guest will have a comfortable stay and continuously strive for better service. We have addressed the smoking issue with departments concerned and will work closely with local authority to deal with this issue. Thank you for... More

Leysin, Switzerland
1 review
5 of 5 stars Reviewed 1 week ago

We Stayed here for 2 fabulous nights,Hotel offers free shuttle bus from Macau Outer Harbour to the hotel. Front Desk staff - Jessie/ Jayse (not 100% sure about the name) was very friendly and helpful, since this is my girlfriend's birthday trip, hotel upgraded our room and offered us a 1 pound birthday cake! We're very pleased about their warm... More

Was this review helpful? Yes
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for choosing to stay at Holiday Inn Macau Cotai Central. We are so thrilled to receive your positive remarks on our team members and truly motivated us to strive for the service excellence. We are looking forward to seeing you again soon should Macau be your next destination. Best regards Ernest More

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Well it's needless to say that Macau is an awesome city to visit for your vacations but when it's been hosted by very pleasant and helpful staff you can never forget the experience:) Me and my husband were out for our first wedding anniversary in Macau for four days, it was a wonderful experience though we didn't stay at Holiday... More

Was this review helpful? Yes
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for your feedback. It is thrilled that you had a wonderful trip in Macau for your one year anniversary. We endeavor to provide unforgettable memories for all our guests. Your compliment has been shared with Amanda who appreciate very much for your kind words. We are looking forward to the opportunity to welcoming you at Holiday Inn Macao... More

Bangkok, Thailand
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 1week there and spent amazing time with my friend. Service was always high professional, rooms and territory were always clean. Staff speaks good English. Free shuttle buses from airport, and to other casinos and to historical part of Macao. Lots of shows around. Also you can do photos for memory in special photo-cabinet on the first floor for... More

Was this review helpful? Yes
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for choosing to stay at Holiday Inn Macao Cotai Central. We are glad that we were able to leave such a wonderful impression for you. It is our honored to receive your praise of our hotel with a 5 stars rating and also suggest others to stay with us in the future. Look forward to welcoming you back... More

glasgow
Top Contributor
171 reviews 171 reviews
62 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights. Check in: check in is really busy but they have lots of staff on who are directing you. We waited less than 1 minute. Check in was very pleasant and we were given a complimentary upgrade to a suite by Anthea So who is the Guest Relations Manager. She was lovely, very helpful and... More

Was this review helpful? Yes 1
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for choosing to stay at Holiday Inn Macao Cotai Central. Your detailed review is a good reference for those people planning to visit Macau. We are delighted to know you enjoyed our hotel’s facilities, food and beverage items, pool side and the room.Your compliment has been shared with the team; in which they are honored that you appreciated... More

Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There see a total of 3 hotels within this building. The staffs are generally friendly. The hotel room lift lobby is abit far from the reception counter. We have good quality and different types of breakfast theme for the two morning. There are regular shuttle services provides by the hotel to visit Taipa area.

Was this review helpful? Yes
Ernest C, Manager at Holiday Inn Macao Cotai Central, responded to this review

Thank you for taking time to write us feedback. It is very nice to know that you had enjoyed different theme of breakfasts during your stay. Hope to see you again soon Best regards Ernest More

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Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Macau #11 Luxury Hotel in Macau #13 Family Hotel in Macau #14 Romantic Hotel in Macau
Hotel Class
Number of rooms
1224

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn Macao Cotai Central and other travelers.
1 question
13 days ago

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Questions? Get answers from Holiday Inn Macao Cotai Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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