We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 84 Macau hotels

Galaxy Hotel

4.5 of 5 Resort   |   Avenida de Cotai, Cotai, Macau, China
Hotel amenities
Galaxy Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Galaxy Hotel to your Saves list
Ranked #12 of 84 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
jimsjimsyiu
Write a Review

1,062 reviews from our community

Traveler rating
    632
    327
    70
    18
    15
See reviews for
310
282
57
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1062)
  • Mar-May only
    (264)
  • Jun-Aug only
    (228)
  • Sep-Nov only
    (301)
  • Dec-Feb only
    (269)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I am happy to stay in ur hotel on 21st Nov. Unfortunately, 22nd Nov is fully booked, so i hv to change other hotel which is only 4 stars. As there is great different in standard, it almost ruined my journey. anywayc i hope galaxy member hv priority to enjoy conseutive stay!

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Dear valued guest, Thank you for your review. We are delighted you enjoyed your stay with us and we met your expectations. We apologize for the limited rooms available and we could not offer you to extend your booking. In peak holiday seasons, the hotel has experienced extremely high demand which has affected the flexibility we like to offer. We... More

Brasília
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very good hotel with friendly staff! Just a really good time! Amazing pools and shops. The diamond hall is very beautiful. When we arrived they gave us a free upgrade room which made everything better. The restaurants is also an attraction. Many option and very variety and prices. Just choose what betters fit you.

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Hello Jones_Madruga, Thank you for sharing your feedback and comments regarding your recent stay at Galaxy Hotel with the travel community here on TripAdvisor. We are pleased to hear our staff was able to offer quality service and you've enjoyed our suite as well as the other facilities we have at Galaxy Macau. Please do come and visit us again... More

Bergen, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 2 nights, and it was an amazing experience! HThe pool area is very big, and have also a wave pool. Shopping and casino in ground floor. About 5 -10 minutes walk to The Venetian. Highly recommended!

Was this review helpful? Yes 1
Nathan Y, Manager at Galaxy Hotel, responded to this review

Hello arvhov, Thank you for your review and great to hear you had an amazing time! I must agree with you our central location is unbeatable to catch all the fun in this area. Your recommendation is our biggest compliment. We look forward to welcoming you back in the near future. Best regards, Nathan Yu Guest Relations Manager More

Newcastle, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Galaxy Macau hotel is an impressive building and extremely well thought out. We liked the excellent use of space. The meandering corridors with excellent tiling provide interest to the eye instead of just straight lines. You can find lots of shopping opportunities and the food offerings cover most global cuisines and price points. The casino areas are well designed... More

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Dear Reinhold F, Thank you so much for a brillant review! Sounds like you had a fantastic stay at the hotel and the ideal location was convenient for everyone in the family! I'm glad you enjoyed the room as well as the services from our staffs; they are indeed the best and always willing to go the extra miles to... More

Pune, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 5 nights in Galaxy Macau, it was one of the best properties i have ever stayed. The moment we reached we were welcomed by a beautiful hostess CAITLIN who explained everything very well and was really helpful and charming,then at the reception the receptionist informed us that our room booking was not confirmed as our credit card was... More

Was this review helpful? Yes 1
Nathan Y, Manager at Galaxy Hotel, responded to this review

Hello JNDorabjee, It was a pleasure to read that our caring and efficient team here at the hotel welcomed you warmly and had settled the booking issue in good time. We have always believed that travelling can be a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are... More

Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed 4 weeks ago

we stay for 2 night. we got a room upgrade to the 31 floor and the room was huge and amazing. Overall, all the staff in the hotel were all very friendly and nice and we felt like we were VIP. .the service was excellent and providing all you need we been at many hotels in the past (also 5... More

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Hello nir100, Thank you for taking the time to share your comments with your fellow travelers here on TripAdvisor - we truly value and greatly appreciate your very positive comments on our customer service. We hope to be serving you again soon, and want you to know that we truly value your business. Truly yours, Nathan Yu Guest Relations Manager More

london
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel due to a number of good reviews and glad that we made the right decision in finding decent accommodation in Macau. You will not be disappointed if you stay here. We stayed in a suite which was huge with an amazing bed, a lovely view and a large bathroom with separate shower cubicle, toilet and sink.... More

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Dearest jodders, Thank you very much for your kind words. We are delighted that you decided to make Galaxy Macau a part of your special celebration and of course that you have enjoyed a memorable holiday. We are also pleased that you were touched by the personalized services offer by our staff members in addition to liking the Suite &... More

National Capital Territory of Delhi, India
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great Hotel.. Not too crowded like Venetian and great places to catch a grub.. Peaceful and well furnished rooms.. Great Service at the reception and great room service too. Always flushed with some activities at the entrance of the casino gate...

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Dear valued guest, It was a pleasure to read that our caring and efficient team here at the front desk welcomed you warmly and had you settled into your room in good time. I will be sure to share your comments regarding the activities at the entrance of the casino with our Security Team who is committed to deliver a... More

Hong Kong, China
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a suite for one night as a special occasion. As expected it was large and bright. The living quarters had a couch and large TV, writing desk, mini bar (with free contents), espresso machine and a separate toilet. The bedroom had a big, comfortable double bed and TV as well. All the furniture was very plush. As... More

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Hello rogerlau77, Thank you so much for your 5-star review! Great to hear you enjoyed the lovely view from your suite and was very happy with the service from our Butler Team. Your compliment on our staffs is very much appreciated! Thank you again for choosing to stay in Galaxy for your special occasion and we can't wait to see... More

Malaysia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I communicated with Galaxy Hotel Staff a month ahead to confirm a good hotel stay. To my delight , I was upgraded to a 29 floor facing the garden. The room is clean and spacious, firmed king size bed with white bed linen ( ?? Thread count ) suitable of a luxury hotel. 2 table clocks where u touch in... More

Was this review helpful? Yes
Nathan Y, Manager at Galaxy Hotel, responded to this review

Hello MGirls, Firstly thank you for taking the time to leave your comments. I was absolutely delighted to read that you enjoyed your stay at Galaxy Hotel and that we met your expectations. We truly appreciate your positive comments concerning our room design, shuttle service and the staff's arrangment for your special occasion. These are clearly all critical components to... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Galaxy Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Galaxy Hotel

Address: Avenida de Cotai, Cotai, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Galaxy Hotel 4.5*
Number of rooms: 1500
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Agoda, Tingo, Despegar.com, Odigeo and Ctrip TA so you can book your Galaxy Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

828 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (779)
Viewed
Room/suite (166)
Viewed
Hotel & grounds (179)
Viewed
Dining (26)
Viewed
Pool/beach area (49)
Viewed
Bathroom (58)
Viewed
View from room (23)
Viewed
Family/play areas (9)
Viewed
Business center/function rooms (2)
Viewed
Other (267)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (10)
Viewed
Dining (7)
Viewed
Other (23)
Hotels you might also like...
Check In Check Out
Price Your Stay