We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banyan Tree Macau

5.0 of 5 Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Hotel website
Hotel deals
Offers & Announcements
15% off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Banyan Tree Macau
Professional photos View all
Browse nearby
Banyan Tree Macau
Write a Review

746 reviews from our community

Traveler rating
    515
    161
    37
    17
    16
See reviews for
242
294
15
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (746)
  • Mar-May only
    (152)
  • Jun-Aug only
    (222)
  • Sep-Nov only
    (215)
  • Dec-Feb only
    (157)
All months
Macau, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Is a prefect choice to spend birthday, free shuttle buses provided helps us convenience to get there, free WIFI connection, free turn down gift is nice for our kids, children like the relaxation pool the most! Suite is huge makes you feel even more relax and pressure relieved,receptionist is friendly polite, housekeeping and In-room dining teams are efficiency and helpful!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Literally a villa in the skies. Stayed for a night last Valentine's Day in a Sky Villa on the 18th floor. The room is just top notch. From cast iron tea sets, to espresso machine. Your own relaxation pool inside the room. Bath tub, rain shower, walk-in closet. Indoor and Outdoor pool. A relaxation haven!!!!

Was this review helpful? Yes
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room facilities are warmly welcoming and impressive - a true comfort! Appreciating the Hotel Spa Services too. A extremely pleasant stay we have. The housekeeping services are good and prompt in delivery. Staff are courteous and friendly.

Was this review helpful? Yes 1
Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

We spent one night in the Macau Suite with indoor pool in the room, nice wooden bathtub, etc.... the room was perfect, bed very comfortable, great selection on breakfast and above all, the smile from all the staff and unbelievable service. I recommend highly and will return !

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
Boston, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A pool in every room! The rooms were unlike any other hotel I have ever stayed in. Gorgeous bathroom and truly a luxury experience. The staff was extremely courteous and friendly. I wish I could go back every year. This was my second stay and it was even better than the first. You will not be disappointed.

Was this review helpful? Yes
Negril, Jamaica
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Eye-wateringly expensive but worth the look on your partners face when you bring her into the room for the first time. Luxurious and first class all the way. Vey impressed by the service and the facility, this was my second visit and I will be back.

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Unhappyinnegril, It was a pleasure to welcome you back to Banyan Tree Macau and to read of the impact our suite had on your partner's arrival experience during your recent stay with us. We look forward to having you return in the near future and to creating more “memorable moments” for the both of you. Best regards More 

Hong Kong Region, China
1 review
4 of 5 stars Reviewed 2 weeks ago

Housekeeping services responses was very slow. It took more than 20 mintues to deliver a shower cap. Overall the room was good but service level had dropped as comparing to previous stay. The pool was cold but previous was ok with tempature at around 28 degrees.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear clement88lee, Thank you for taking the time to share your recent Banyan Tree experience. I am sorry to read that you felt that our service quality had dropped since your last visit in 2012 and have reviewed the areas you highlighted as not having exceeded your expectations. Our service records indicated that the delivery of the shower cap took... More 

Bangkok, Thailand
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have a 2 night stay at Grand Cotai Suite at Banyan Tree Macau. Love the relax Pool...the wooden bathtub in the suite with great view of Cotai stripe...all the facilities such as wave pool, Jacuzzi, indoor-pool and gym are all in great condition. A walking distance to Cotai Stripe, the Venetian and Taipa Village. Shuttle bus to the ferry... More 

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Nitnada, Thank you for sharing your recent Banyan Tree experience in Macau. We are glad to read that you were able to experience so much of what both Banyan Tree and Macau has to offer, and we look forward to having you return in the near future. Best regards More 

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a memorable stay here! Staffs are friendly and polite. Specially front desk staffs, they assisted me on planning my trip in Macau, suggested me places for dining, shows and shopping. Look forward to visit Banyan Tree Macau again during summer time! Thank you for the excellent service!

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Mimi L, Thank you for taking the time to share your recent Banyan Tree experience in Macau. I am glad to learn that you enjoyed your stay and that our associates were able to assist you make the most of your time here in Macau. We look forward to having you return in the summer and being of service... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice check-in service. Large sky villa with great interior design. Decent dinner @ Belon, lovely breakfast @ Saffron. Complimentary wine, cake, fruits & snacks has made my anniversary complete. Thanks Banyan Tree Macau & see u again very soon!!!!!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear spice_boy20, Thank you for choosing the Banyan Tree Macau for your recent anniversary celebration and for sharing all the elements of our service and facilities that made it “complete”! We look forward to having you return and to being a part of more celebrations in the future. Best regards More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Banyan Tree Macau? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banyan Tree Macau

Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Macau 5*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, HotelTravel.com, Despegar.com, Ctrip TA, TripOnline SA, Odigeo and Tingo so you can book your Banyan Tree Macau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Macau Hotel Macau
Hotel Style:
#2 Spa Hotel in Macau
#2 Casino Hotel in Macau
#3 Family Hotel in Macau
#3 Romantic Hotel in Macau
#4 Business Hotel in Macau
#5 Luxury Hotel in Macau

445 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (386)
Viewed
Room/suite (138)
Viewed
Pool/beach area (30)
Viewed
Dining (10)
Viewed
Hotel & grounds (36)
Viewed
Bathroom (34)
Viewed
View from room (13)
Viewed
3:51
Videos (1)
Viewed
Other (124)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (16)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay