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Banyan Tree Macau

5.0 of 5 Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
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Banyan Tree Macau
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Banyan Tree Macau
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725 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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Singapore, Singapore
Top Contributor
74 reviews 74 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We love to stay at Banyan Tree. Apart from the room and facilities, the service sets it apart from the other hotels. I was wondering how they are going to incorporate the resort feel in such a high rise property, but Banyan Tree pulled it off really well. The only thing lacking is some soothing music to complete the overall... More 

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Manila, NCR
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Right off the bat, Banyan Tree was as expected; courteous staff, spacious lobby, the rooms were huge and has an indoor wading pool. Just as advertised and just what we paid for. Then comes two hitches that is simply unacceptable for anyone claiming to be 5 star hotel. 1. Lady at the breakfast buffet by some stroke of genius overlooked... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The suite is very pretty with the relaxation pool inside in each room. The exquisite service is a plus too! It is the best service so far compare to other hotels in Macau. Definitely will go back here soon.

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Hong Kong, China
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Banyan Tree Hotel in Macau and from the moment we arrived in Macau, I was blown away by the level of service! We had requested a car pick up and we were warmly greeted by an amazing gentleman from the Banyan Tree that took us to the hotel and directly into our villa - after showing... More 

Was this review helpful? Yes 1
Bangalore, India
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had a wonderful stay at the Banyan tree from 8th for two nights and the stranded of the hotel is way above the rest. Ultimate luxury with fabulous service.good value & marvelous food at Saffron. If you are heading to Macau-this is the place

Was this review helpful? Yes 1
London, United Kingdom
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Macau might not be everyone's cup of tea, the casinos lack the atmosphere of Vegas and the town itself it a mix of old portuguese buildings and some of the tackiest architecture I have ever seen. However, the Banyan Tree was fabulous. Amazing room with its own relaxation pool. More than that the little touches like the fresh oil lamp... More 

Was this review helpful? Yes 3
14 reviews 14 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the first time you walk into this beautiful hotel, the smells will tell you that you have arrived in an oasis of comfort and servce. Remembering you are in Macao, where service is difficult, Banyan Tree makes all the effort and you sense they want your stay to be the best. The room was beautiful, with a relaxation pool... More 

Was this review helpful? Yes 2
London, United Kingdom
19 reviews 19 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 10, 2014

We spent one night in the King size Cotei suite. Loved the room especially the relaxation pool. Although not deep enough to swim it was lovely to relax and enjoy the view. The barrow type bathtub was also a real treat and my partner enjoyed the large double shower. The japanese toilet was also a treat, love them!. The breakfast... More 

Was this review helpful? Yes 1
Jakarta, Jakarta Raya, Indonesia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

Stayed for 2 nights with bunch of close friends on the corner suites where they had 2 suite rooms combined into one ( yeap, combined into one extremely large suite, not those normal connecting hotel rooms ). As always, this was not my first time staying here but we keep on coming back lol. Rooms are very big, amenities are... More 

Was this review helpful? Yes 1
Solihull, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

My fiancée and I stayed here for 3 nights and it was the most memorable stay ever, we had the Cotai room and it was the perfect size for a couple. We stayed in Room 1812, and the view was perfect...overlooking the Galaxy and the pool areas. The staff were AMAZING and they spoke perfect English as well as being... More 

Was this review helpful? Yes 2
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Amy and Ben, Thank you for your detailed review and I trust your journey home was a comfortable one. We are pleased to read of all the elements of our facilities and services that helped make your recent Banyan Tree experience a memorable one, and I am especially pleased to read of the quality of service provided by our... More 

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Additional Information about Banyan Tree Macau

Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Macau 5*
Number of rooms: 256
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Also Known As:
Banyan Tree Macau Hotel Macau
Hotel Style:
#2 Spa Hotel in Macau
#2 Business Hotel in Macau
#3 Romantic Hotel in Macau
#3 Family Hotel in Macau
#5 Luxury Hotel in Macau

439 photos of this hotel

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Hotel & grounds (36)
Room/suite (137)
Pool/beach area (29)
Bathroom (34)
Dining (9)
View from room (13)
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Other (122)

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Room/suite (23)
Hotel & grounds (16)
View from room (1)
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Bathroom (1)
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