We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 85 Macau hotels

Banyan Tree Macau

5.0 of 5 Hotel   |   Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Direct Booking Promo
Save Saved
You added Banyan Tree Macau to your Saves list
Banyan Tree Macau
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
90%
Ranked #5 of 85 hotels in Macau
A recent review
  • Overview
  • Reviews (692)
  • Photos (411)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (74)
  • Location
  • More
true
Write a Review

692 people have reviewed this hotel

Traveler rating
    468
    157
    35
    16
    16
See reviews for
229
270
14
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the second time i stayed at this hotel. we came here for our first family trip with 3 families - a couple with 5 year old kid, a young couple and the grand parents. we booked 3 rooms and just couldn't get enough time to enjoy everything inside the hotel. The check-in was much faster than last time,... More

Was this review helpful? Yes
Faizabad
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here with my wife and 4 year old in last week of June . It's a fabulous property nestled in galaxy hotel compound . Best feature is the in room pool which my son really liked . They have a Japanese style bathtub which was amazing feature all made of wood . Everything about the hotel oozed luxury .... More

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear traveller2803, We were pleased to read of your recent stay with us at Banyan Tree Macau and the various elements of our facilities and services that helped make it memorable for you and your family. We are especially happy to hear that your son was able to enjoy both the in-suite relaxation pool as well as the many pools... More

Paris
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 1 week ago

Located in a "casino-shopping mall-hotels" complex called Galaxy, and marketed as a high end hotel, BT Macau falls behind my expectations. I have chosen BT Macau because I have benefited an interesting package which lowers it's price against 4S Macau, but if I ever return to Macau I would rather choose 4S the next time. The thing I like the... More

Was this review helpful? Yes
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The fascinating swimming pools with unique artificial wave-maker in the region; also, the in-room small pool and the "bathing wooden bucket" were all the unforgettable experiences that will be recommended to everyone. The excellent morning buffet breakfast with good variety of pastry and other foods were top-up surprises - our kids and parents-in-law all loved the hotel! Thank you!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Joshuamy, Thank you for taking the time to post your review on this website and for pointing out the various elements of our services and facilities that helped make your recent stay with us an “unforgettable” one. We look forward to welcoming you and your family back in the near future. Regards More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked the Royal Cotai Suite and it surpassed all our expectations. We felt like celebs and got 5-star service from all staff. The whole complex is stunningly lit by nite and by far is the most impressive in Macau. The location is 15 minutes away from the shops and main casinos - MGM etc although the Venetian is next... More

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Jack D, Thank you for taking the time to share the highlights of your recent stay with as at Banyan Tree Macau. We are pleased to read that you were able to enjoy so many of our resort’s facilities as well as the greater Galaxy complex. You are correct in sharing that the size of our suites as well... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently my family decided to visit Macau and find a place which could fulfill all adults , teens and kids. Knowing that Macau now is a city of Hi-End World Class hospitalities properties , we decided to book one property that could be more high class family orientated. We select Galaxy Resort . But we were looking for spacious rooms... More

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Adriano D, Thank you for taking the time to share your recent Banyan Tree Macau experience. We are pleased to learn that both our facilities, as well as the service provided by our staff, helped make your stay a memorable one, surpassing your expectations. We are disappointed that you were unable to experience our award-wining spa, but would recommend... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had High Tea at Saffron in the Banyan Tree Macau. Although we were not staying at this property we were greeted by wonderful staff who were more than happy to point us in the right direction of Saffron. Saffron's attention to detail in their High Tea sets are amazing. The service and atmosphere were also top notch. One of... More

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear DLBRITT, We are so pleased to read your comments on our High Tea which we serve at our Banyan Lounge, located just outside our Saffron restaurant. It is in fact one of our better kept secrets but an ideal spot to catch up with friends or even to just sit back and enjoy a relaxing moment amidst the hustle... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I would like to thankful the staffs who served me during my family and I stayed in your hotel. However, I think the price must have a bit lower and I want to have some benefits when I come to stay in your hotel again.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Wendy C, Thank you for taking the time to thank our staff who helped make your recent stay at Banyan Tree Macau a memorable one. We do offer a number of advance purchase rates as well as multiple-night packages on our website that may offer better value, depending on the season you wish to visit. Please visit us on... More

Guangzhou
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel actually granted me a memorable experience. It was the best hotel I ever lived, no matter the hardware instrument and service as well. The design is grand and prefect. The swiming pool is fantastic. And the service is always wonderful and effective. My family stayed a happy day here. I will definitely come back and also recommend to... More

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes 2
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Tao D, Thank you for taking the time to share you recent Banyan Tree Macau experience and for indicating the areas where you felt we could improve further. We are pleased to read that our product as well as our personalised level of service were able to exceed your expectations, and create a memorable holiday experience for you and... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms in the Banyan Tree Macau are amazing, you don't want to leave the room. very large with separate lounge area, and a large in-room pool along the large window front. The attention to detail is what makes this room special, burning oils, towels on the pillows near the pool so you don't wet the room, heated toilet, 2... More

Was this review helpful? Yes 1
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Tara K, Thank you for your review of your recent stay with us at Banyan Tree Macau. We are pleased to read that you have enjoyed the many unique facilities within our spacious suites, and that together with our other services were able to create a memorable holiday experience for you and your loved one. We look forward to... More

Owners: What's your side of the story?
If you own or manage Banyan Tree Macau, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Banyan Tree Macau? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banyan Tree Macau

Address: Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Macau 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Travelocity, Tingo, Ctrip DaoDao, BookingOdigeoWL and Venere so you can book your Banyan Tree Macau reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Macau Hotel Macau

411 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (353)
Viewed
Room/suite (126)
Viewed
Bathroom (33)
Viewed
Hotel & grounds (34)
Viewed
View from room (13)
Viewed
Pool/beach area (27)
Viewed
Dining (8)
Viewed
3:51
Videos (1)
Viewed
Other (111)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (16)
Viewed
View from room (1)
Viewed
Room/suite (23)
Viewed
Dining (4)
Viewed
Pool/beach area (4)
Viewed
Bathroom (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Macau with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Macau #2 Business Hotel in Macau #3 Family Hotel in Macau #4 Luxury Hotel in Macau #5 Romantic Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more   less 
Number of rooms
246

Questions & Answers

Questions? Get answers from Banyan Tree Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer