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All 84 Macau hotels

Banyan Tree Macau

5.0 of 5 Hotel   |   Galaxy Macau Resort, Avenida Marginal Flor de Lotus, Cotai, Macau, China
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Banyan Tree Macau

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Ranked #5 of 84 hotels in Macau
A recent review
5 of 5 stars reviewed yesterday
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647 people have reviewed this hotel

Traveler rating
    436
    147
    34
    15
    15
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215
257
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Oh my god!!! Such a wonderful hotel and nice service!!!! I really appreciated the luxury design, the king size bed, washroom, audio equipment, especially the massage pool!!! Before the service is also very great!! Banyan tree is gave me a enjoyable holiday to me!! Must go!!!!

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear New C, Thank you for your very enthusiastic review of the Banyan Tree Macau. We do agree that once you have experienced our luxurious suites, which are unique in Macau, and our warm and personalised service, you will want to return for more. We look forward to welcoming you back in the near future. Regards More

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

One word to describe this hotel is amazing One word to describe the staff is incredible There are so many positives things to say about this hotel from the minute you set foot into the foyer to the minute you leave this hotel. . Nothing is ever to hard and everything is done with such great ease and always with... More

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear kilmanoi, You are absolutely right in saying that it is our people who are the essence of the Banyan Tree experience, and together with every element of our unique suites, award winning spa, great recreational facilities and wonderful restaurants, help deliver the complete Banyan Tree experience that has won us so many fans around the world. Your comments, as... More

Munich, Germany
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One of the classics in Macau, definitely high class and the casino is a few steps away. Had on of the rooms with the large indoor pools for 3 nights... it is maybe a great feature if you stay just for one, but because of the pool the room was very humid and everything a bit smelly. Bad for sleeping,... More

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JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear hopser9, Thank you for your review and for highlighting one of our unique selling points of the Banyan Tree Macau, our relaxation pools located in every suite. We do carefully monitor the temperature of the water in our pools to ensure it does not compromise the air quality in our beautiful suites, and I am sorry to read that... More

Hong Kong, China
1 review
5 of 5 stars Reviewed 4 days ago NEW

Nice Hotel, Good service, Friendly staff. only the problem is very hard to reserve the room because always fully booking. But this hotel is my first choice. My next trip I want to try stay in the hotel villa to see have any different.

Review collected in partnership with BanyanTree.com

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JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Hilda, We are sorry to read that you had so much trouble reserving a room, which is in some ways indicative of the many fans we have made over the last few years, who tell us how unique and different the Banyan Tree experience is in the bustling and vibrant city of Macau. If in future I can be... More

HK & US
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A nice hotel in Macau... the rooms were very spacious and comfortable. Our daughters loved the in-room pool. Housekeeping also did a miraculous job with catering to our young daughters. My daughter loved her little robe and slippers. This really shows how a great hotel makes their guests feel welcome. However, a family with young children, the rigidity of controlling... More

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JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear xkrcherie, Thank you for your detailed feedback on your recent stay with us at Banyan Tree Macau and for your many suggestions on how we can improve our services to cater for the many families who stay with us. Your comments regarding the usage of the in-suite pool is under review and we are looking at ways to make... More

Quezon City, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I must admit if i were to choose one hobby i cant give up it is going to spa and having my massage and relaxation. Banyan Tree Macau made my standard to spas to the extreme, i never imagined before that a hotel this big and fancy can have this ambience, scent, decoration, and facilities like a spa only that... More

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JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Erwin, Your review of your recent Banyan Tree experience in Macau is exactly the experience we aspire to deliver to all our couples when they choose a Banyan Tree, irrespective of our location. Here at the Banyan Tree Macau our expansive suites are truly designed to provide a unique sense of romance and intimacy, even in middle of the... More

Manila
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Checking into a Banyan Tree Hotel apparently always turns out to be a complete experience. Each room is a suite by itself. Ours was a 100 sq meter room with an indoor private pool, two showers, a heated and totally automated toilet seat with a huge round wood barrel like tub for hot baths and aromatic oils permeating in the... More

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Jack, Here at the Banyan Tree we try to incorporate a sense of romance and intimacy into every element of our product offering, many of which you described in your recent review. I am especially pleased to read that you were able to experience this element in our multi-award winning Banyan Tree Spa, as well as our outdoor relaxation... More

Guangzhou
1 review
5 of 5 stars Reviewed 1 week ago

When you walk into the hall, the noise of the outside world is stagnation here, and your heart starts to quiet down.Smell the fragrance of grass essence everywhere. Everything is excellent, service,location,cleanliness etc. , especially with a small spa pool and and a large wooden bath bucket in the house.

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Wu_s_y, Thank you for your feedback and your very accurate description of the experience we aspire to provide all our guests here at Banyan Tree Macau. We are pleased to read that we were able to deliver a “Sanctuary for the Senses” with every element of our service and product, and look forward to creating more memorable Banyan Tree... More

Macau, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked the hotel for my aunty and uncle since it's my uncle's birthday occasion. They have heard of Banyan Tree before but they never actually stay at Banyan Tree hotels. It's truly a mind-blowing experience for them in regards to the quality of services and the care they had from all the staffs and managers they encountered at Banyan... More

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Guest, Thank you for your feedback on the recent visit of your uncle and aunty and for having chosen the Banyan Tree Macau for their special birthday celebration. We are glad to read of their experience and to learn how our staff and managers were able to create a memorable stay through their care and attention to detail. We... More

Guangzhou, China
1 review
5 of 5 stars Reviewed 4 weeks ago

it is very nice express to me and my boyfriend, good house, good service,good pool,good spa, We like this hotel very well, we will come here again. and they know that day is my birthday, update the room and sd a cake to me, thank u!

Review collected in partnership with BanyanTree.com

Was this review helpful? Yes
JerryJJohn, General Manager at Banyan Tree Macau, responded to this review

Dear Xi Yi T, Thank you for taking the time to share your recent experience at Banyan Tree Macau. The team and I are pleased to hear how much you enjoyed every element of your stay, from the indoor and outdoor pools to our multi award-wining Spa. Here at Banyan Tree, we strive to make special occasions memorable, and we... More

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Additional Information about Banyan Tree Macau

Also Known As:
Banyan Tree Macau Hotel
Banyan Tree Macau Hotel Macau
Address: Galaxy Macau Resort, Avenida Marginal Flor de Lotus, Cotai, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Macau
#2 Business Hotel in Macau
#3 Family Hotel in Macau
#3 Romantic Hotel in Macau
#4 Luxury Hotel in Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Banyan Tree Macau 5*
Official Description (provided by the hotel):
Take in breathtaking views of Macau's skyline in your own private sanctuary where peace and tranquillity awaits you. The first high-rise urban resort in Macau features private indoor Relaxation Pools in all suites and resort villas complete with their own gardens and personal swimming pools, Banyan Tree will change the way you imagined high-rise living. In this instance, seeing is truly believing. ... more   less 
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