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Mandarin Oriental Macau

#2 of 91 Hotels in Macau
Certificate of Excellence
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Avenida Dr Sun Yat Sen, Nape, Macau, China
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1 room 1 guest
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Mandarin Oriental Macau
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397 Reviews from our TripAdvisor Community

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Traveler rating
    304
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    3
    1
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76
126
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67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (397)
  • Mar-May only
    (100)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (84)
All months
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really need today no more than this hotel is perfect. The service is second to none, you feel so well taken care of you won't want to leave. The atmosphere is so relaxed compared to the madness of Macau and Hong Kong it feels like you are a world away. We were lucky when we stayed as it was... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a family trip last week and spent three nights there. The staff are all very friendly and helpful. Everything is perfect and it is just feeling at home. This is the hotel surely i will come back again.

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Hong Kong, China
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I don't usually post reviews but we were throughly impressed during our short stay here! The hotel is lovely but the exceptional service made the visit truly memorable. Friendly staff met us at the ferry terminal and warmly welcomed us as we arrived at the hotel. We were taken directly to our room. where we were checked in and offered... More 

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Hong Kong
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent a night at this hotel From check in until check out the service was impeccable. Staff went above and beyond but not so OTT that they were overbearing. Information was accurate and helpful Wilfred the Food and Beverage Manager gets 2 thumbs up for friendly service and helping with reservations. Severin was also great They organised a free... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

outstanding service - whole team welcomed us and upgraded with a bottle of red and cake (my wife birthday) complimentary. Package included spa and spa team was extra tentative as my wife is pregnant. Have not experienced a more rounded high standard in all aspects from a hotel ever. Highly recommended especially if you prefer a more secluded private Macau... More 

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Shanghai Region, China
1 review
5 of 5 stars Reviewed 1 week ago

My first stay at Mandarin Oriental Macau was short, yet memorable. Overall, the staff is particularly welcoming and pay a keen attention to every detail. I also loved the stunning view over Macau tower and the bay from my room. The restaurant offers an impressive range of choices including Macanese specialties (I am particularly fond of their grilled octopus), that... More 

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1 review
5 of 5 stars Reviewed 1 week ago

I stayed at Mandarin Oriental when I first came to Macau. And made it my "hotel destination" ever since! I often come to Macau for business (staying 1 or 2 nights) and for leisure too (I'm based in China). Mandarin Oriental is in my opinion an excellent hotel for their service (always GREAT wherever in the word!) and offers great... More 

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Shanghai
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location, great rooms, great service. I have stayed at the Mandarin Oriental in Macau three times now and highly recommend it. The Staff could not be friendlier and are always available to help. The gym, especially, and the pool service is exceptional. The fit and finish of the hotel is superb, the view from the bar is wonderful. Highly... More 

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Atlanta, Georgia
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed one night on business and had a very pleasant experience. Hotel is conveniently located to the ferry terminal and offers free transfer service which was a nice touch. It is connected to the MGM via a shopping mall which is an easy walk. Plenty of dining and entertainment choices close by. Room was quiet and well appointed. Everything... More 

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Canberra, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in July 2015. Really enjoyed the place. We experienced top service from the hotel (reception, pool, spa, concierge and complimentary van to the pier). The lobby lounge was a great place for a snack and the buffet breakfast at the hotel's restaurant was top notch. We will definitely return back to this place when we are next in Macau.... More 

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