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Mandarin Oriental Macau

5.0 of 5 Avenida Dr Sun Yat Sen, Nape, Macau, China
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Mandarin Oriental Macau
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Mandarin Oriental Macau
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286 reviews from our community

Traveler rating
    210
    57
    15
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (286)
  • Mar-May only
    (72)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (55)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel is in a perfect location - just right next to a luxurious One Central. The restaurants are great with a superb chef. Rooms are spacious and you will feel the Mandarin Oriental ambience. The gym and pool were very well maintained - privacy is what you feel in the area. WOW function rooms - events and conferences. Minor... More

Was this review helpful? Yes
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Mark Francisco P Thank you very much for your kind comment regarding your recent stay at Mandarin Oriental, Macau. We are thrilled to read how much you have enjoyed your stay with us and are happy to know that most aspects of our hotel have met your needs. We also greatly appreciate your comments regarding our doorman staff. Please... More

Miami, Florida
Top Contributor
109 reviews 109 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I took my business partner to the Mandarin in Macau wanting to experience the "Mandarin" style. forget it... This looks more like an average to low average hotel and has NO nothing period. Small, suite was also small, lobby bar, minuscule... Service, they try as most hotels in China. Anyways, avoid this hotel.

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Jacques R It was a pleasure to have you as our guest at Mandarin Oriental, Macau and thank you for precious comments to the hotel. I greatly appreciate your time extended to share your experiences with us as such information enables us to monitor and improve our quality service standards. We have noted your comment in regard to the... More

Miami Beach, Florida
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel has a good location and is relatively new. The rooms are very comfortable,spacious, and with good amenities. The staff were friendly and tried to be accommodating. The problem with this hotel was the quality of the food and the lack of English speaking staff. Had a very hard time finding people who we could clearly communicate with. It... More

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear sabiusa Thank you for precious comments regarding your recently stay with Mandarin Oriental, Macau. We are delighted to read how much you have enjoyed your stay with us. We have also noted your comment in regard to the lack of English speaking staff and the dining quality and rest assured our hotel is striving to exceed guests expectation in... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel rooms are a dream. Dual windows in bedroom and bathroom with views looking onto the harbour. Bathe in the king size bath and watch the world go by. Super comfortable beds. Close to shops and casinos but a shuttle bus will take you to any hotel for free. A must place to come to see and stay.

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear JanRobbo We greatly appreciate your time to share with us your recent satisfactory stay at Mandarin Oriental, Macau. We are very pleased to learn that you enjoyed our guestroom facilities and the conveniency in location attached to One Central Mall. We look forward to welcoming you back again soon. Best Regards Ada Chio de la Cruz Director of Marketing... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

The hotel was beautiful and the staff were all very attentive. To kick off our stay with MO Macau we were provided with a complimentary pick up from the ferry terminal. This was a wonderful way to start off our trip. We arrived much earlier than anticipated prior to check in. However, not only did they have our room ready,... More

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear NittayaP159 We are very grateful for your detailed feedback and thank you very much for your precious time to share your experience. It was a pleasure having you and your partner with us on such an important occasion and to read that you enjoyed our services as well as the attentiveness of our colleagues. We look forward to welcoming... More

St Neots
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 5, 2014

Such a beautiful hotel, the rooms are amazing, with a bath and shower room, the bath has city views while you can lay down, so nice. Large bed to relax in after a day of gambling, shopping and so much more. Macau is an amazing country, I find it fascinating that it was all man made, and connected by three... More

Was this review helpful? Yes 1
Leawood, Kansas
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2014

Visited on business in early September. The hotel was beautiful, the staff was incredibly nice and helpful. It was connected to the MGM and short walking distance to WYNN which are the 2 best casinos on the peninsula. However, it was far enough away from the casino that you could get away if you wanted. All in all a beautiful... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 26, 2014

Good hotel, needs work on lobby and pool area but rooms, bar, restaurant and spa unto usual high standards for MO and property is a real escape from the crazy over-crowding or places like Venetian or Grand Lisboa. Vida Loca restaurant was a fantastic!! Would recommend as base for anyone staying in Macau.

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Dando_London Thank you for taking time to provide a review of your stay at Mandarin Oriental, Macau. We are very pleased to hear that our rooms, bar, restaurant and spa are of high standard and you are having a real escape experience with us. We will also look into the lobby and pool area should there be any further... More

Launceston
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 4, 2014

An excellent hotel with highly attentive and friendly, welcoming staff. My room was on one of the upper floors, facing the Macau Tower and so had a nice view. The room was extremely comfortable and everything that could be needed was supplied. A senior staff member showed me to my room and they were always very helpful organising transport and... More

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Fussy_Reviewer Thank you for your review and we are delighted to learn that you had a first-class experience with us and that you enjoyed our legendary service and nice view. We hope to welcome you back for another pleasant stay at Mandarin Oriental, Macau in the near future! Best Regards Ada Chio de la Cruz Director of Marketing Communications More

Sissach
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

I stayed for one night in this exclusive Hotel and from the very beginning at the airport to the last minute to be driven to the Ferry it was a personal and outstandig support and for me a super experience. To be greeted in your own language was like feeling at home! The room was outstanding ( a lot of... More

Was this review helpful? Yes
MOMAC10, Manager at Mandarin Oriental Macau, responded to this review

Dear pfadi123 I am delighted to hear that you had a Superb stay and that you enjoyed our legendary service and spacious room. We hope to welcome you back for another exquisite stay at Mandarin Oriental, Macau in the near future! Best Regards Ada Chio de la Cruz Director of Marketing Communications More

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Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
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