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Mandarin Oriental Macau

#3 of 90 Hotels in Macau
Certificate of Excellence
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Avenida Dr Sun Yat Sen, Nape, Macau, China
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Mandarin Oriental Macau
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374 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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  • All months
    (374)
  • Mar-May only
    (100)
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    (105)
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    (85)
  • Dec-Feb only
    (84)
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Jakarta
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel is having a good view, service, facility, and quality. Staying here for 2 nights for business trip. When I would like to check in, the room has not ready yet but they help me with my luggage and let me to use the facility

Review collected in partnership with this hotel

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Los Angeles, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was in Mandarin Oriental July 16th 2015 and really impressed with their great services. They are the best in Macau since I have been traveling to Macau more than 10 years ago. It may be a big advantage for business travelers to stay there if there is no need visiting casinos. Mandarin Oriental Macau is hotel, not a entertainment... More 

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MOMAC10, Director of Marketing Communications at Mandarin Oriental Macau, responded to this review

Dear Chi Y Greetings from Mandarin Oriental, Macau! It was a pleasure to have you as our guest at Mandarin Oriental, Macau on 16 July. I greatly appreciate your time in sharing your experience with us. Thank you for your kind and generous compliments on the hotel service, which I look forward to sharing with my colleagues, especially with Alex,... More 

Sydney, Australia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have the budget and you want the service, this is the place. Rooms excellent size, good views, and exceptional service from the time you book. It is attached to the MGM, which has its benefits, near the heart of Teipa and is in a very good walking percent.

Was this review helpful? Yes 1
MOMAC10, Director of Marketing Communications at Mandarin Oriental Macau, responded to this review

Dear Danny2117 We are truly honoured to receive your positive feedback and are delighted to know that you enjoyed your stay, especially with the service, room facilities and the prime location. We would like to express our deep gratitude to you for choosing to stay at Mandarin Oriental, Macau. We promise to continue working hard and providing legendary service to... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Mandarin Oriental Macau is definitely a must-go in the city. I love the hotel service. I love the cake shop. Strawberry cheesecake and Napoleon are the best ever. Breakfast in the hotel is also remarkable. My favorite is the Vida Rica Bar. Sweetest service ever and the new Chinese Five Elements are simply superb! What a brilliant idea for cocktails... More 

Was this review helpful? Yes 1
MOMAC10, Director of Marketing Communications at Mandarin Oriental Macau, responded to this review

Dear Helen D Thank you very much for your kind feedback and endorsement following your stay at Mandarin Oriental, Macau. It was our honour to have you as our guest, and we are truly delighted to know that the hotel service as well as the food and beverages offered at the Cake Shop and Vida Rica Restaurant made your stay... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 days and had our adult son visiting with us. On arrival at the ferry terminal from Hong Kong we approached the gentleman from the Mandarin Oriental who was there picking someone else up and told him we were staying there as well. Not a problem, within 10 minutes we were picked up in an air... More 

Was this review helpful? Yes 3
MOMAC10, Director of Marketing Communications at Mandarin Oriental Macau, responded to this review

Dear Jane S Greetings from Mandarin Oriental, Macau! It was a pleasure to have you as our guest at Mandarin Oriental, Macau, and we greatly appreciate your precious time in sharing your experience with us. Your generous compliment regarding the service and hotel location has been well received, and we are truly delighted to know that we have met your... More 

Kuala Lumpur, Malaysia
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The views, the location, the staffs, the quality of everything including service.There is probably not a hotel better than the MAndarin Oriental Macau. The view from breakfast venue is also absolutely stunning. The place was also clean. I have never been to a cleaner hotel following Mandarin Oriental Tokyo. Special thank you for operator Wing and Connie from front office... More 

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Whitebonita, Thank you for sharing such a positive review of your recent stay at Mandarin Oriental, Macau. We are very delighted to learn that the hotel location and our team’s warm service met your expectations. We look forward to welcoming you back in the not too distant future. If we could be of any assistance please do not hesitate... More 

Montrouge, France
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night in Mandarin hotel at Macau. We enjoyed very much the spa : friendly welcome, great service, beautiful decoration and very relaxing massage. The diner was amazing as a Star-Michelin chef was invited during our stay. A fantastic diner with wonderful wine paring. As usual for a Madarin hotel, the interior design is classy and warmful, a... More 

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear theohect, It was a great honour to have you as our guest, and we greatly appreciate your precious time in sharing your spa and dining experience with us. We are also delighted to know that you love the hotel's convenient location as well as its panoramic waterfront scenery and elaborate design. Thank you once again for recommending Mandarin Oriental,... More 

Mumbai (Bombay), India
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Mandarin oriental was really an experience to remember. The view from our luxurious room was incredible. One of the wall itself is made of glass and our room overlooked the bridge that connects mainland Macau to Taipa island. The bar has a sleek design and very comfortable and overlooks the Nam Van Lake. The Vida Rica Bar has on... More 

Was this review helpful? Yes 3
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Nisha J Greetings from Mandarin Oriental, Macau! It was a pleasure to have you as our guest at Mandarin Oriental, Macau, and thank you for sharing your detailed review and beautiful pictures on TripAdvisor. We are truly delighted to know that we have made your experience memorable, and thank you for your kind and generous compliments about the hotel’s... More 

Bridgeport
1 review
4 of 5 stars Reviewed 3 weeks ago

Loved the staff, the location and quality of the hotel. Would recommend highly for business & leisure travel. During the weekday you get the hotel all to yourself! Hotel just needs more dining options to make it spectacular.

Review collected in partnership with this hotel

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Magnificence of the breakfast My stay was good for my preparation of my exhibition at the Museum of Art Macau! I enjoyed the very quites nights and the view from my room. I stayed in my room each evening and I was happy to find sweets in my room

Review collected in partnership with this hotel

Was this review helpful? Yes 1
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