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Mandarin Oriental Macau

5.0 of 5 Avenida Dr Sun Yat Sen, Nape, Macau, China
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Mandarin Oriental Macau
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Mandarin Oriental Macau
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278 reviews from our community

Traveler rating
    205
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    14
    2
    1
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52
99
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The hotel was beautiful and the staff were all very attentive. To kick off our stay with MO Macau we were provided with a complimentary pick up from the ferry terminal. This was a wonderful way to start off our trip. We arrived much earlier than anticipated prior to check in. However, not only did they have our room ready,... More

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St Neots
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such a beautiful hotel, the rooms are amazing, with a bath and shower room, the bath has city views while you can lay down, so nice. Large bed to relax in after a day of gambling, shopping and so much more. Macau is an amazing country, I find it fascinating that it was all man made, and connected by three... More

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Leawood, Kansas
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited on business in early September. The hotel was beautiful, the staff was incredibly nice and helpful. It was connected to the MGM and short walking distance to WYNN which are the 2 best casinos on the peninsula. However, it was far enough away from the casino that you could get away if you wanted. All in all a beautiful... More

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London, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 26, 2014

Good hotel, needs work on lobby and pool area but rooms, bar, restaurant and spa unto usual high standards for MO and property is a real escape from the crazy over-crowding or places like Venetian or Grand Lisboa. Vida Loca restaurant was a fantastic!! Would recommend as base for anyone staying in Macau.

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Dando_London Thank you for taking time to provide a review of your stay at Mandarin Oriental, Macau. We are very pleased to hear that our rooms, bar, restaurant and spa are of high standard and you are having a real escape experience with us. We will also look into the lobby and pool area should there be any further... More

Launceston
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 4, 2014

An excellent hotel with highly attentive and friendly, welcoming staff. My room was on one of the upper floors, facing the Macau Tower and so had a nice view. The room was extremely comfortable and everything that could be needed was supplied. A senior staff member showed me to my room and they were always very helpful organising transport and... More

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Fussy_Reviewer Thank you for your review and we are delighted to learn that you had a first-class experience with us and that you enjoyed our legendary service and nice view. We hope to welcome you back for another pleasant stay at Mandarin Oriental, Macau in the near future! Best Regards Ada Chio de la Cruz Director of Marketing Communications More

Sissach
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

I stayed for one night in this exclusive Hotel and from the very beginning at the airport to the last minute to be driven to the Ferry it was a personal and outstandig support and for me a super experience. To be greeted in your own language was like feeling at home! The room was outstanding ( a lot of... More

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MOMAC10, Manager at Mandarin Oriental Macau, responded to this review

Dear pfadi123 I am delighted to hear that you had a Superb stay and that you enjoyed our legendary service and spacious room. We hope to welcome you back for another exquisite stay at Mandarin Oriental, Macau in the near future! Best Regards Ada Chio de la Cruz Director of Marketing Communications More

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 7, 2014

This hotel located with a view over the Macau Tower (mine) was perfect for the night I spent there close to both the old Macau Unesco sites and Cotai (by taxi). The staff was really helpful. To be recommended!

Was this review helpful? Yes 3
Zurich
Top Contributor
72 reviews 72 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 22, 2014

It took some research to find a hotel in Macau _not_ being part of a casino, and I made the Madarin my pick. Instead of hordes queueing for check-in, service is swift, friendly and personal. Feels like a true 5 star! Rooms are nice and spacious. Worth to check out both restaurant and bar. If you feel like trying your... More

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Vladivostok, Russia
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 21, 2014

Maybe. As well as I think that the Macau Mandarin Oriental with it´s fantastic waterside location and fabulous design is a huge contribution to make this luxury hotel chain probably the best in the world.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

A very nice, modern and well located hotel. Staff was very nice. Rooms very spacious and luxurious. Breakfast was good but Not impressive. Another negative thing was not having free wi-fi! But On the whole I loved it and I would come back again.

Was this review helpful? Yes 1
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Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
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