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All 84 Macau hotels

Mandarin Oriental Macau

5.0 of 5 Hotel   |   Avenida Dr Sun Yat Sen, Nape, Macau, China
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Ranked #4 of 84 hotels in Macau
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244 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
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English first
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i am giving it a four star only because of its location. it is on the edge and not near the New Road area. of course if i do not care for the location then it would be a five star hotel without a question. The staff is incredibly good and helpful. when i got to my room the view... More

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Chennai (Madras), India
16 reviews 16 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The MO Macau is said to be the only luxury hotel without an attached casino. Having visited all the casino hotels and seen the MASSIVE crowds, I can say that for us that was a blessing for us. At least the staff knew us by name! The flip side is relatively poor in-hotel dining options, though the MGM is right... More

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Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay in Macau on 23March 2014, though is a very short stay, a night but MOMAC gave us a wonderful services, it was a fantabulous stay! They provided transfer service from jetty to hotel, special thanks to Francis for the very warn welcome! Also Ceci and a very friendly operator, Yan and the duty manager as... More

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Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was our first time in Macau and we stayed for 2 nights, it is easily accessible by other hotel's shuttle services from airport. Greeted by helpful Ken Yang who assisted us immediately with our luggages while we proceed to do the check-in. Wasn't able to check in early but Concierge (Benjamin?) was very helpful and knowledgeable to show us... More

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed March 1, 2014

I stayed at the Mandarin Oriental in Macau during Christmas time, the reason for my trip was due to business and I have to admit that all my needs were met as a business traveller. During my stay I had this personalized service and unconditional attention on daily basis by one of your staff. Her name was Sneha Shivnani and... More

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Macau, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

I have a great stay in mandarin oriental Macau. The room is big, modern and fantastic! Bathroom is nice, especially the tub beside window. You may see the whole Macau view when u having a bath. And salt make you skin very soft. Will back for sure.

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Lisbon, Portugal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

They say that the first impressions were the last impressions but in my case my first impression was not very good but the last impression was fantastic. Upon arrival I was told my room was not ready at 5pm! I had difficulty communicating with the staff as my English was not very good nor their English was at their best.... More

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Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 15, 2014

Stayed at this hotel in August 2013. Lovely room, good service, nice pool, gym and breakfast buffet. Keep in mind if you order anything by the pool allow at least 30 minutes to arrive as they have to use room service to deliver your order (took them 30 minutes to bring me a glass of champagne which was a little... More

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Los Angeles, California
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 20, 2014

It hard pick a particular reason to choose this hotel. Even if you are looking for a non-casino hotel that has something different. The hotel doesn't have anything to offer that other places don't. I've settled here because I couldn't book a room at it's neighbors, Wynn Encore and MGM. The location is not that great. Quite a long walk... More

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Shanghai, China
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 22, 2013

The rooms are follow Mandarin Oriental standards, the breakfast was good and the overall hotel is nice with a great location. The Service though does not follow the standards, two hicups, one my room was not ready when i arrived for my check-in at 4:30 PM!!!! and the wi-fi was paying...

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Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Phone Number:
Location: China > Macau
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 84 hotels in Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental Macau 5*
Official Description (provided by the hotel):
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 
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