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Mandarin Oriental Macau

5.0 of 5 Avenida Dr Sun Yat Sen, Nape, Macau, China
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Mandarin Oriental Macau
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Mandarin Oriental Macau
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291 reviews from our community

Traveler rating
    215
    57
    15
    3
    1
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55
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41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (72)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (58)
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turkey
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Away from the noise and crowds of casinos.Small Luxury hotel with no casino ( unusual for Macau) but connected tru a mall of 5 minute walk to MGM and Wynn where you may go for casinos. Wonderful service and wonderful breakfast. Sleeping quality is very good and the rooms are huge with good view of the lake. Definitly will stay... More 

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Monte-Carlo, Monaco
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Very new and contemporary. Rooms are beautiful, comfortable and espacios. Food was amazing. The place is very luxurious, and calm. It would be the ONLY place we would go back to if ever back in Macau.

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear pilivds Thank you very much for your kind review on TripAdvisor. We are thrilled to know that Mandarin Oriental, Macau was the highlight of your trip, and sincerely appreciate your high compliments on our room and food. Please rest assured we will be doing our best as always. I am sure there are still many places worth exploring in... More 

Toronto
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

First time at this hotel, but I am familiar with this hotel chain. As expected, I was not disappointed. The rooms, hotel amenities were all top notch 5 star. The hotel bar/restaurant on the 2nd floor was jaw dropping gorgeous and cool. The hotel was a little over 4 years, but aged quite well nevertheless. The staff spoke great English... More 

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear vu l Thank you for choosing Mandarin Oriental, Macau and for being a fan of Mandarin Oriental. We are very delighted to learn that you enjoyed your first stay with us. Your compliments on the room amenities, Food & Beverage facilities and staff service truly motivated our team to keep working hard to fulfill the needs of our honoured... More 

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

You will not regret staying at this wonderful property in Macau. Great view with window facing the Macau Tower, the bridge and the lake! Very warm and welcoming staff. Very well rounded facilities and services!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Vincent H Thank you for recommending Mandarin Oriental, Macau’s services and facilities. We are very delighted to learn that you had a nice time with us and it’s our honor to have the opportunity to welcome you. Please rest assured that we will do our best to continue earning such high praises. We thank you for your review and... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel is in a perfect location - just right next to a luxurious One Central. The restaurants are great with a superb chef. Rooms are spacious and you will feel the Mandarin Oriental ambience. The gym and pool were very well maintained - privacy is what you feel in the area. WOW function rooms - events and conferences. Minor... More 

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Mark Francisco P Thank you very much for your kind comment regarding your recent stay at Mandarin Oriental, Macau. We are thrilled to read how much you have enjoyed your stay with us and are happy to know that most aspects of our hotel have met your needs. We also greatly appreciate your comments regarding our doorman staff. Please... More 

Miami, Florida
Top Contributor
113 reviews 113 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 3, 2014

I took my business partner to the Mandarin in Macau wanting to experience the "Mandarin" style. forget it... This looks more like an average to low average hotel and has NO nothing period. Small, suite was also small, lobby bar, minuscule... Service, they try as most hotels in China. Anyways, avoid this hotel.

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear Jacques R It was a pleasure to have you as our guest at Mandarin Oriental, Macau and thank you for precious comments to the hotel. I greatly appreciate your time extended to share your experiences with us as such information enables us to monitor and improve our quality service standards. We have noted your comment in regard to the... More 

Miami Beach, Florida
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 28, 2014

The hotel has a good location and is relatively new. The rooms are very comfortable,spacious, and with good amenities. The staff were friendly and tried to be accommodating. The problem with this hotel was the quality of the food and the lack of English speaking staff. Had a very hard time finding people who we could clearly communicate with. It... More 

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear sabiusa Thank you for precious comments regarding your recently stay with Mandarin Oriental, Macau. We are delighted to read how much you have enjoyed your stay with us. We have also noted your comment in regard to the lack of English speaking staff and the dining quality and rest assured our hotel is striving to exceed guests expectation in... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 25, 2014

The hotel rooms are a dream. Dual windows in bedroom and bathroom with views looking onto the harbour. Bathe in the king size bath and watch the world go by. Super comfortable beds. Close to shops and casinos but a shuttle bus will take you to any hotel for free. A must place to come to see and stay.

Was this review helpful? Yes 1
MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear JanRobbo We greatly appreciate your time to share with us your recent satisfactory stay at Mandarin Oriental, Macau. We are very pleased to learn that you enjoyed our guestroom facilities and the conveniency in location attached to One Central Mall. We look forward to welcoming you back again soon. Best Regards Ada Chio de la Cruz Director of Marketing... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2014

The hotel was beautiful and the staff were all very attentive. To kick off our stay with MO Macau we were provided with a complimentary pick up from the ferry terminal. This was a wonderful way to start off our trip. We arrived much earlier than anticipated prior to check in. However, not only did they have our room ready,... More 

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MOMAC10, Public Relations Manager at Mandarin Oriental Macau, responded to this review

Dear NittayaP159 We are very grateful for your detailed feedback and thank you very much for your precious time to share your experience. It was a pleasure having you and your partner with us on such an important occasion and to read that you enjoyed our services as well as the attentiveness of our colleagues. We look forward to welcoming... More 

St Neots
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 5, 2014

Such a beautiful hotel, the rooms are amazing, with a bath and shower room, the bath has city views while you can lay down, so nice. Large bed to relax in after a day of gambling, shopping and so much more. Macau is an amazing country, I find it fascinating that it was all man made, and connected by three... More 

Was this review helpful? Yes 1
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Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
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Hotel Style:
#3 Luxury Hotel in Macau
#4 Romantic Hotel in Macau
#5 Business Hotel in Macau
#5 Family Hotel in Macau

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