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All 85 Macau hotels

Grand Hyatt Macau

5.0 of 5 Hotel   |   City of Dreams, Edtrada do Istmo, Macau, China
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Ranked #10 of 85 Hotels in Macau
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 2, 2014
leetybobby Hong Kong, China
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468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Hyatt Macau
See the most recent reviews
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 2, 2014

I stayed in GHM for one night on 13/7, for a short break before the peak travel season in summer holiday, and to enjoy FIFA champion match with my friends. GHM has always been my top most favourite hotel in Macau despite of vigorous competition in Cotai Strip. Some minor defects were encountered, it may reflect the ageing after 5... More

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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed August 2, 2014

Gr8 hotel but this is macau so u get lots of other choices of grand hotels around so... it's business wonderful linked to casino and many other hotels. But I will choose Macau Galaxy if I'm to go again. Another thing is room service done by male cleaning personnel should not be touching and folding ladies' clothes and lingerie!... are... More

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Canberra, Australia
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 2, 2014

OMG, the best hotel I have ever stayed in. Amazing staff, amazing room, amazing restaurant. Nothing is too much trouble. From the moment we arrived we were treated like individuals: everyone remembered our name, we weren't just another number. Fantastic location for the incredible Dancing Water Show. Had a wonderful pre-show dinner at Mezza9 (just as good as Mezza9 in... More

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Shanghai, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 25, 2014

Just completed a 3 night stay here at this wonderful and elegant property. - The check in experience is fairly fast and effecient, with staff ready to help with any luggage, and to get you to your room. - The rooms are huge, with a separation between the living room and bedroom being very critical. The beds are soft, love... More

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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

I earned a free night and checked in into a King suite. The room is awesome. I love the marble high table with bar stool instead of a traditional dinning table. We chose to have breakfast from in room service instead of the restaurant to enjoy more privacy & the room. Definitely will go again.

Was this review helpful? Yes 1
London
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed here as part of the House of Dancing Water show and hotel package. Nice big shiny hotel on the Cotai side of Macau. Never stayed at a Grand Hyatt before and came away from this 1 night’s stay quite impressed. Our check-in took a long time but service from front desk was exemplary. Tone was very professional and staff... More

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Shrewsbury, MA
Top Contributor
65 reviews 65 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed July 22, 2014

I travel to Macau on business a few times a year, so my needs are for business travel, instead of gambling or relaxation. For this reason I always stay at The Grand Hyatt Macau. Although it is attached to a Casino, it is more suited for the business traveller. All rooms are Suites, with large bathrooms, bedrooms, living and dining... More

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2014

The service at the Grand Hyatt Macau is excellent with all staff keen to attend to your every need. Rooms are large and luxurious and the suites are very comfortable. Located in the City of Dreams with easy access to the other casino resorts. Although there is only a limited choice of bars and restaurants, we were very well looked... More

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Las Pinas, Philippines
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

What can I say, It's a Grand Hyatt and it lives up to that status. Wonderful customer service, awesome room and amenities. Definitely made my mother and I feel like we were living in luxury. It's within the City of Dreams Casino complex which made our Macau vacation easy on the feet as far as walking around. Free shuttles to... More

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Hong Kong, China
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 21, 2014

My girlfriend and I stayed here in May 2013 for 1 night (I selected July 2013 as it is the option earlist from the drop down list in the review form). It was a really good experience due to the great room. We would consider staying here again. Recommeded for couples living in HK who want a quick, easy and... More

Was this review helpful? Yes 1
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Additional Information about Grand Hyatt Macau

Address: City of Dreams, Edtrada do Istmo, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Macau 5*
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Also Known As:
Grand Hyatt Macau Hotel Macau

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