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Grand Hyatt Macau

#9 of 90 Hotels in Macau
Certificate of Excellence
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City of Dreams, Edtrada do Istmo, Macau, China
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Grand Hyatt Macau
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562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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  • Chinese (Simplified) first
  • English first
  • French first
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Brisbane, Australia
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Grand Hyatt is located in the City of Dreams area. Very far from city centre with lots of construction happening nearby. The lobby is great. Easy access to shops, restaurants and casino. The room was great. Two LED TVs. A big living room with coffee machine and a big bed room with elegant bathroom.

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Hk
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff were very helpful and polite. The services provided were excellent. Highly recommended! The decoration of the hotel was first-rated and the facilities were well-equipped. It was as a whole a very unforgettable stay in the hotel.

Review collected in partnership with Hyatt Hotels

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Hong Kong, null, Hong Kong
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am a Diamond member of your gold passport member. I stay in Grand Hyatt Macau on 29 August for one night. I book the Grand Suite King and the hotel is very great to let me upgrade to room to Grand Executive Suite. The room is locate at the Grand Club Tower and the room is bigger than Grand... More 

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Tel Aviv District, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we stayed at the hotel, at lounge floor , for 2 days at the begning of july. the hotel was excellent. we got a fantastic service from all the staff in the lounge room. and the food there was great. thank you !!!

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Tangerang Selatan
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazingly beautiful and spacious with separate living room. Plenty of activities in the City of Dreams building that it occupies. One of if not the best grand hyatt that I have ever stayed in. All at very reasonable rates

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Hong Kong, China
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I recently spent 2 nights at Grand Hyatt Macau to celebrate our anniversary and we throughly enjoyed our stay. The hotel is located at the City of Dream complex at Cotai Area and is within walking distance to the other casino resort nearby such as The Venetian and Sands Cotai City. For our stay we reserved the... More 

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Gold Coast, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a 4 night stay in this hotel and cannot recommend it highly enough. The Club Lounge is an exceptional service and the staff really made the stay.. The service was exceptional. I have traveled and stayed throughout the world and hotels could learn a lot from the Grand-Hyatt Macau.

Review collected in partnership with Hyatt Hotels

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Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The F & B was excellent. Had breakfast at Mezza9 and dinner at the Golden Pavilion. The GP serves excellent Chinese soup. I even invited my sister and brother-in-law who was staying at Sheraton to come over for dinner. Our cups were always filled with tea during dinner. Kudos.

Review collected in partnership with Hyatt Hotels

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Hong Kong, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for one night in grand suite king. the room is spacious with a separate living room and bedroom. numerous TV channels for you to enjoy. the coffee maker in the room is brilliant, not much can be found in other hotels in macau. front office staff are professional and well-trained. greeted with smile and sincere. willing to provide suggestions... More 

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Selangor, Malaysia
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

Went to Macau and stay in Grand Hyatt for two nights. Received excellent service from them. If you are to visit Macau and happen to stay in Grand Hyatt, they customer service is more than happy to provide information for your travel. It was night time, me and my sister are bored of staying in the hotel that has no... More 

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