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Grand Hyatt Macau

#9 of 89 Hotels in Macau
Certificate of Excellence
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City of Dreams, Edtrada do Istmo, Macau, China
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Grand Hyatt Macau
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Grand Hyatt Macau
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532 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
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Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is the first time I found that have 3 hotels connecting with each other with a casino on top of it. They call the place City of Dreams with Crown Tower Hotel, Hard Rock Hotel and Grand Hyatt.Hotel. Free transportation {bus) to town and airport. Near to the Macau International Airports - 15 minutes drive. From the hotel you... More 

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Hong Kong, China
Top Contributor
81 reviews 81 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

They did check the record about my preferences according to previous stay, non-smoking, high floor, not too far from lift and newspaper....Always my first choice if staying in Macau,feel like going back home!. Also live music at lobby restaurant was great.

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Hong Kong, China
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel room is big and cozy. I am impressed their charger machine that located in the room is so user-friendly, you need not bring any charger or adapter. Tthough the service of the receptionist staff need some more improvement.

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Norwood, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights, one of which was through the hotel's package with 2 tickets to the show House of Dancing Waters. The show House of Dancing Waters is located next door, very close without having to go outdoors. The room (deluxe King) was spacious and luxurious with a living room and eating area. The bathroom is huge with double... More 

Review collected in partnership with Hyatt Hotels

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Hong Kong, China
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We went there for a weekend with our 6 months old baby, for 2 nights. We have contacted the hotel before we went there for some in room baby facilities. We were expecting just a baby crib but we were surprised to have seen a baby crib, a baby bath tub, a NUK steamer, an Avent milk warmer and a... More 

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Sydney, Australia
Contributor
18 reviews 18 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hands down the best hotel experience ever. The staff were so kind and had great suggestions when we asked what sort of things there were to do. The room was massive, pretty sure it was a grand suite. There was a coffee machine you could use too!

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shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Considerate and kind staff, convenient location, good food in lounge. Swimming pool was great, Sauna facility was excellent. Very satisfied with the stay, Will go again to stay there. I enjoyed the stay.

Review collected in partnership with Hyatt Hotels

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Hong Kong Region, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

...from the hustle and bustle!! Everyone enjoyed their stay at Grand Hyatt. It went perfectly well for my family members - the staff were very alert and courteous. The meal we ordered were well presented and delicious!! The rooms we occupied were huge with a bathtub that's so unique ;) The kids enjoyed the pool and we adults loved the... More 

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Hervey Bay, Australia
Top Contributor
109 reviews 109 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is situated in the City of Dreams complex which is a fantastic tourism destination in itself. It has a massive shopping complex, many dining options, big casino and fantastic shows, best in Macau being the “house of the dancing water”. The Hyatt has two towers at one end of the complex and has a grand lobby area that... More 

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Rancho Cucamonga, California
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hyatt has great service and the food selection is good. You will be very happy if you stay here. The rates are reasonable and the staff is very helpful. The rooms are clean and modern. Don't miss the water show in the hotel.

Review collected in partnership with Hyatt Hotels

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