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Grand Hyatt Macau

#12 of 89 Hotels in Macau
Certificate of Excellence
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City of Dreams, Edtrada do Istmo, Macau, China
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Best prices for: 1 room 1 guest
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Grand Hyatt Macau
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Grand Hyatt Macau
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504 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Macau itself is second name of Luxury and on top of it Grand Hyatt, it makes it ultimate Luxury. We stayed in suite and the view from room in the night was worth the money. The shopping arena within hotel is show stealer. Don't miss their breakfast buffet. Service is excellent and you cannot forget royal treatment.

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Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night at Grand Hyatt Macau to watch the House of Dancing Water performance. The hotel was developed in the same phase of the City of Dreams as the theatre, so it is the closest hotel to the theatre for the House of Dancing Water, which is only five minutes from hotel lobby. Rooms are large and modern, there... More 

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Seoul, South Korea
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at Grand Hyatt Macau for my lunar new year vacation. I stayed for three nights at executive suite. When I first entered into the assigned room, I smelled cigarette so that I asked room change, but the manager said that there was no available room in the same category. I try to endure the smoking air, but it... More 

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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Pros: Good attitude and courteous staff, the suite is big with completed equipment. The bed is very comfortable. It's very great that there is a Nespresso coffee machine with free capsules. I requested a twin beds room in a higher floor and the staff is appreciated to arrange it. Cons: The bathtub is quite small, toiletries such as shampoo and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015 via mobile

For the celebration of our anniversary, my partner and I booked a stay at the Grand Hyatt Macau for 2 nights. Days before our arrival, I sent the hotel an email regarding our arrival time and our purpose of stay. Coming from Hong Kong, I told them we might arrive few hours earlier than their standard check-in time which is... More 

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Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 4, 2015

It's located at City of Dreams and connected to the mall and casino. The location is very strategic and convenient for exploring Macau. The room is very hugeeeeeeee, clean, modern, and nice :) The staff is nice and they serves delicious food. Very recommended if you'd like to stay in Macau

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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 2, 2015

Stayed in this hotel when they first opened. Still in very good condition. I arrived the hotel around 1:30 pm and they wouldn't let me check-in as the room was not ready. Was not happy about it but the Assistant Manager Mr. Ki handled very well. I traveled a lot and honestly no hotel is perfect. It is always the... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 27, 2015

If you are looking for a really excellent hotel experience, with great service, convenience and value for money, this is one place you should consider. We were there for a business conference and the hotel experience is great. The rooms are very clean, very comfortable, quiet, smells good and your basic hotel needs are provided for. There's easy access to... More 

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La Canada Flintridge, California
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2015

I rarely give any hotel a perfect score, there always seems to be something nagging in the back of my mind about the stay but this hotel is amazing. From check-in to helping get to the ferry terminal on checkout this hotel is amazing. Free shuttle buses around the area provided by city of Dream (the complex the hotel is... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 16, 2015

Grand Hyatt never fails. The room was clean, spacious and the staffs were polite, helpful, attentive and always with a smile on their face. Very professional. Very Grand Hyatt. Not much choice of restaurants in the hotel, but you'll find whatever in the surrounding area with no more than 15 minutes of walking distance. Worth every penny

Was this review helpful? Yes 2
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