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All 84 Macau hotels

Grand Hyatt Macau

5.0 of 5 Hotel   |   City of Dreams, Edtrada do Istmo, Macau, China
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Ranked #10 of 84 hotels in Macau
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Jo_A273 Hong Kong, China
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430 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Personally I can't recommend the service at this hotel enough. Out first trip to Macau for a stay -over in 15 yrs. I choose the hyatt because I tend to stay in the hyatt a lot around the world and I know what I'm getting! the service is usually great. I fell sick on our first day of arrival and... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

This hotel is very clean and tidiness. It was spacious and staffs are very helpful and provide good service. If you are looking for hotel that is quite, this is the hotel. You can pre-check in to your room, they will deliver your baggage to your room if the room is ready and you no need to worry about your... More

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Hong Kong, null, Hong Kong
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great hotel with first class rooms, first class service, attention to details and wonderful follow-up on various inquiries. Great club lounge with attentive services. Nice concierge follow through and great Housekeeping services. Absolutely a place that other hotels should learn from. TEN out of Ten!

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Malaysia
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my first time to choose Grand Hyatt Macau after compare to others similar hotels in macau. The hotel location ,environment , layout, staff service and the cleanliness of the room are make me have a wonderful holiday with my family. The staffs always helpful and attentive , the room is big and conform and the club lounge is... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed in a King Suite for 1 night. 2nd time at City of Dreams. Such a beautiful hotel. Most wonderful service by terrific staff who all looked great in beautifully tailored uniforms. Great attention to detail. Superb beds with excellent line. Bathroom great. The hotel spa area was also very good as was the Beijing Kitchen restaurant. And the hotel... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I were having the time of our lives at what was arguably the best hotel experience in 40 years of travel experience. We agreed to play some tennis before we headed home only to have our amazing experience expanded by the hotel providing us with the best of equipment and... A ballboy. We felt like we were... More

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Hong Kong
Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

True to brand this hotel is a grand experience. From check in to check out we enjoyed superb service and a very pleasant room with large bathroom. Great finishes, attention to detail and quiet privacy are all there. Being able to enjoy cocktails, snacks and breakfast in the executive lounge area, far from the masses, was also a very welcome... More

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Trat08
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 2 times and the experience was great. In this recent stay the major difference I noticed was that the Grand Club had been relocated to the 3Xth floor. It was previously on the G/F and thus wasn't private at all. Obviously the original design was kind of flawed. I stayed in an extremely spacious... More

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Singapore, Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a room on the club floor and it was the best thing ever! The all day refreshments available in the lounge were superb, be it breakfast, afternoon tea or evening cocktails. The staff on the club floor (and pretty much everywhere in the hotel) were friendly and attentive, from the time we checked in, to the time we... More

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was with my parents and siblings on a holiday for macau and hong kong...we stayed for two nights...the hotel was amazing and had a great front look...it was connected to other hotels like hard rock cafe etc., from basement...nice walkthrough in ground floor...had shuttles from hotel to ferry and airport...

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Additional Information about Grand Hyatt Macau

Also Known As:
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Address: City of Dreams, Edtrada do Istmo, Macau, China
Phone Number:
Location: China > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Macau
#7 Business Hotel in Macau
#8 Luxury Hotel in Macau
#13 Family Hotel in Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Macau 5*
Official Description (provided by the hotel):
Grand Hyatt Macau hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort integrating entertainment, dining and shopping options. The hotel features 791 rooms & suites with spectacular views over Cotai and the west banks of Pearl River.With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau hotel promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau.Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport. ... more   less 
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