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Grand Hyatt Macau

#8 of 91 Hotels in Macau
Certificate of Excellence
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City of Dreams, Edtrada do Istmo, Macau, China
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1 room 1 adult
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Grand Hyatt Macau
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637 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been fortunate to stay at Grad Hyatt Hotel in many countries and this newer property is one of the best. The level of service and attention to detail by the staff rivals that of the any of the worlds top hotels.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank JohnC436
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for work last 2011 and was quite pleased with location - where all the new hotels are located. Very spacious rooms and comes with great amenities and toiletries! The best among the 3 hotels in city of dreams macau!

Helpful?
Thank BerlynCC
Zurich, Switzerland
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed for 1 night at the Grand Hyatt Macau. We arrived quite early and the room was not ready yet. We went to the old part of Macau and when we came back they gave us a free upgrade to one of their suites on the 18th floor. Worth waiting :-) We enjoyed the spacious room and the... More 

Helpful?
Thank MIraMesaB
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent 3 wonderful nights here and the service is better than we have ever had anywhere in the world (we have traveled extensively). Club level, which we use, was amazing and once again the staff would go over and beyond to make sure you were completely satisfied. We would highly recommend this Hotel to anyone traveling to Macau and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Brigitte M
Grand Hyatt, Macau
1 review
4 of 5 stars Reviewed 3 weeks ago

venue was very good both in both presentation and quality of rooms and public areas. Staff were very attentive, efficient and friendly. Location is central and gives easy access to other resorts and shopping malls. A really good experience which compares very favourably with all of the many hotels in which I have stayed across the world

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Greg T
Hong Kong, China
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent three days at the Grand Hyatt Macau, and it was simply outstanding. The property is gorgeous and well maintained. The staff are friendly, courteous, and exceptionally well-trained. The luxury lounge is absolutely worth the extra coin, and obviates the need for breakfast or dinner - the food selection and quality is just great. Brilliant.

Helpful?
Thank DJSinHKG
Grand Hyatt M, Assistant Director of Rooms at Grand Hyatt Macau, responded to this review

Warm greetings from Grand Hyatt Macau. Thank you for your feedback through tripadvisor.com. We appreciate you taking the time to share your comments with us. We are delighted to hear that you enjoyed our hotel services and facilities. We are dedicated to continuing providing consistent services and striving to become your preferred brand. Once again, thank you for your valuable... More 

Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Venetian macau for one night before coming to Galaxy for 2 nights. The Venetian upgraded us from our normal suite to the a higher suite, the room they gave us was huge, so my expectations for Galaxy was quite high and they did not dissapoint. Galaxy is hands down the best hotel I have ever stayed... More 

Helpful?
Thank Return_flight
Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

This was my 4th stay at Grand Hyatt Macau. Although there are many new hotels opened recently in Macau, I will continue to select Grand Hyatt Macau as my only choice when I return to visit Macau in the future. The modern contemporary design of the suites and friendliness of the staff made our stay very enjoyable. I look forward... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Bailey Sai Wong P
Hong Kong
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel is at excellent location with lots of entertainment facilities and shows around. The room is clean and spacious. They also provide free shuttle buses to most location. In addition, there were free baby cot and bath tub provided. The staff are really helpful and sincere. We enjoy the stay and definitely will stay in this hotel again in... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Hon Wai L
Grand Hyatt M, Assistant Director of Rooms at Grand Hyatt Macau, responded to this review

Warm greetings from Grand Hyatt Macau. Thank you for your feedback through tripadvisor.com. We appreciate you taking the time to share your comments with us. We are delighted to hear that you enjoyed our hotel services and facilities. We are dedicated to continuing providing consistent services and striving to become your preferred brand. Once again, thank you for your valuable... More 

singapore
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We stayed on the Executive Suite. Everything was perfect from check in till the spacious room . However the breakfast experience in the club floor was disappointing. I was queuing for my sunny side egg. In front of me, was an Caucasian , your female young staff smiled n asked him to come back later. But for my turn, her... More 

Helpful?
2 Thank meme_melody
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