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Grand Hyatt Macau

5.0 of 5 City of Dreams, Edtrada do Istmo, Macau, China
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Certificate of Excellence 2014
Grand Hyatt Macau
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Grand Hyatt Macau
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498 reviews from our community

Traveler rating
    290
    150
    42
    10
    6
See reviews for
103
150
37
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Pros: Good attitude and courteous staff, the suite is big with completed equipment. The bed is very comfortable. It's very great that there is a Nespresso coffee machine with free capsules. I requested a twin beds room in a higher floor and the staff is appreciated to arrange it. Cons: The bathtub is quite small, toiletries such as shampoo and... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

For the celebration of our anniversary, my partner and I booked a stay at the Grand Hyatt Macau for 2 nights. Days before our arrival, I sent the hotel an email regarding our arrival time and our purpose of stay. Coming from Hong Kong, I told them we might arrive few hours earlier than their standard check-in time which is... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's located at City of Dreams and connected to the mall and casino. The location is very strategic and convenient for exploring Macau. The room is very hugeeeeeeee, clean, modern, and nice :) The staff is nice and they serves delicious food. Very recommended if you'd like to stay in Macau

Was this review helpful? Yes 2
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel when they first opened. Still in very good condition. I arrived the hotel around 1:30 pm and they wouldn't let me check-in as the room was not ready. Was not happy about it but the Assistant Manager Mr. Ki handled very well. I traveled a lot and honestly no hotel is perfect. It is always the... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 27, 2015

If you are looking for a really excellent hotel experience, with great service, convenience and value for money, this is one place you should consider. We were there for a business conference and the hotel experience is great. The rooms are very clean, very comfortable, quiet, smells good and your basic hotel needs are provided for. There's easy access to... More 

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La Canada Flintridge, California
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2015

I rarely give any hotel a perfect score, there always seems to be something nagging in the back of my mind about the stay but this hotel is amazing. From check-in to helping get to the ferry terminal on checkout this hotel is amazing. Free shuttle buses around the area provided by city of Dream (the complex the hotel is... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 16, 2015

Grand Hyatt never fails. The room was clean, spacious and the staffs were polite, helpful, attentive and always with a smile on their face. Very professional. Very Grand Hyatt. Not much choice of restaurants in the hotel, but you'll find whatever in the surrounding area with no more than 15 minutes of walking distance. Worth every penny

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Brisbane, Australia
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 15, 2015

Our stay was enhanced by a stunning corner suite, complete with views over the Cotai strip, a lounge room, bedroom, and a bathroom larger than some hotel rooms altogether. If the room couldn’t get any better, we had access to the executive lounge that provided all-day refreshments and a delicious western and chinese hot buffet for breakfast and at the... More 

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Los Angeles, California
Top Contributor
84 reviews 84 reviews
46 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed January 8, 2015

The Cotai area in Macau is under construction, with several new casinos being built. Located inside the complex called City of Dreams, the Grand Hyatt Macau is a mega hotel with amazing suites but that lack restaurant options. The hotel caters to the Mainland China clientele, so don't expect many Western options. We spent a day in Macau during a... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed January 8, 2015

Why Macau? Gambling, shopping, eating and sightseeing, it has so much to offer, with its Portuguese heritage not completely destroyed. Not many realise that the gaming drop is approximately seven times greater than Las Vegas, making it the most affluent gaming mecca in the world. Though not a gambler, I always endeavour to include Macau on any visit to Hong... More 

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Additional Information about Grand Hyatt Macau

Address: City of Dreams, Edtrada do Istmo, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Macau 5*
Number of rooms: 791
Reservation Options:
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Also Known As:
Grand Hyatt Macau Hotel Macau
Hotel Style:
#3 Spa Hotel in Macau
#6 Business Hotel in Macau
#10 Luxury Hotel in Macau
#11 Romantic Hotel in Macau
#15 Family Hotel in Macau

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