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All 84 Macau hotels

Grand Hyatt Macau

5.0 of 5 Hotel   |   City of Dreams, Edtrada do Istmo, Macau, China
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Ranked #10 of 84 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Michael R Hong Kong, China
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474 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Top Contributor
69 reviews 69 reviews
49 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel several times and it is always consistent. Nice new design hotel and good restaurants and great gym and nice heated pool. The service here is exceptional in all areas ! It is really nice when everyone working there are super helpful and friendly and know your name too. Make sure you ask for a... More

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Taipei, Taiwan
Top Contributor
67 reviews 67 reviews
58 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights. Took a cab from the airport to the hotel. Cab driver had no problems finding the hotel. It was about 5 mins away at MOP 25. In retrospect, we could have just taken the shuttle bus which drops you off at City of Dreams. This is the mall that attached to the hotel and is less than... More

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Luxembourg City, Luxembourg
Top Contributor
171 reviews 171 reviews
53 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Club room in the Tower: great view, extraordinary bathroom, big and clean with all the amenities you wish for. Part of the City of Dreams complex so all you need is there. Personnel is very helpful and friendly, from reception who brings you to your room to concierge who organizes everything for you.

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San Francisco
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been staying at the Grand Hyatt Macau every year we went to Macau. Our last visit in September we stayed for 7 nights. Each morning we went up to the Club Lounge for our breakfast and I have to give praise to Randy Wong. What great service we received! He will greet you by name and remembers what... More

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Zurich, Switzerland
Top Contributor
99 reviews 99 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Grand Hyatt is difficult to top, really. Value for money and truly great infrastructure. From pool to fitness over restaurants to the grand club floor all immaculately maintained after about five years of operations. One point you should be aware is that Taxis in Macao are at times hard to get. So watch out when you have dinner appointments in... More

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Berwick, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 13, 2014

We had previously stayed here & thought it was great but this time our 'non-smoking' room smelt terribly. It was so bad it was as if cigarette smoke was coming thru the air-conditioning. We were there for 3 nights & advised the reception upon checkout but in hindsight we should have done so upon checkin. This is a problem that... More

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Hong Kong, null, Hong Kong
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 13, 2014

I stay in this hotel in 24/8 for one night with my family and stay in the Premier Suite. This lounge service is so disappointed to me. I went to have the breakfast at the 6:30 am, at that time all dish have not yet prepare. I have to wait around 15-30 minutes to make the lounge breakfast well prepare.... More

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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 12, 2014

Grand Hyatt Macau is located in a good location in Macau. Its room arrangement is nice and pleasant. The most enjoyable breakfast in compare with other Hyatt I have stayed before, from its Chinese food choices to western food as well. Highly recommended.

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Hong Kong Region, China
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

We had a terrific 3 nights at this hotel, the hotel is near to attraction point and there are shuttle bus provided, so its pretty convenient to move about. Staffs are very friendly and provide informative information. Spacious rooms, clean and tidiness.

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New York City, New York
12 reviews 12 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2014

The Hotel is Very Nice it is a 3 hotels in one area the city of dreams is a very nice place but what i did not experience is the casino because i don't have money to gamble i decided to spend it to the local restaurants around macau. its a very small place so you can go around in... More

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Additional Information about Grand Hyatt Macau

Address: City of Dreams, Edtrada do Istmo, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Macau 5*
Number of rooms: 791
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Also Known As:
Grand Hyatt Macau Hotel Macau

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