We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Towers at City of Dreams

#12 of 91 Hotels in Macau
Certificate of Excellence
City of Dreams, Estrada do Istmo, Cotai, Macau, Macau, China
Hotel amenities
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crown Towers at City of Dreams
View Map
Add Photo Write a Review

106 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great treatments with a variety offered- mani, pedi, upper body massages, haircut and styling. I had a scalp massage and haircut by Sky. He's great, super precise and detailed! The environment is a lovely large private room that can fit over 15 girls comfortably! Highly recommend it.

Helpful?
1 Thank Senyum
CrownTowersMacau, Senior Spa Manager at Crown Towers at City of Dreams, responded to this review

Dear Senyum, We are pleased to learn that you had a wonderful bachelorette party with us. I am delighted to learn my tailor-made programs/treatments had satisfactory met all your discerning expectations on that special and memorable occasion. Apart from various expanded Salon services, we also offer personalized Spa treatments using Espa products from UK. Facilities-wise, we have 8 treatment rooms... More 

Hong Kong, China
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 12, 2015

Great Hotel , very plush , 5 star luxury, great fantastic comfortable beds, very nice decor throughout the Hotel and Christmas Trees look great at this time of year. Breakfast on the 25th Floor was quite and comfortable , service was exceptional standard indeed. Overall this hotel scores very high in my opinion. The Spa area is also very good.... More 

Helpful?
Thank wizardj007
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Wizardj007, We are truly honored to receive your positive feedback and we are delighted to read that you had a memorable experience this weekend with us at Crown Towers Macau. Thank you for your generous compliments on our amenities, hotel ambience and facilities. Your comments serve as our motivation to continue to strive our utmost in delivering our... More 

Melbourne, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 10, 2015

A luxurious place to stay. I love Crown Towers in Melbourne but this was even better. The staff were extremely helpful and went to great lengths to ensure we enjoyed our stay. Shuttle bus from the ferry terminal drops you right at the door. Only down side, not quite as convenient on the return trip.

Helpful?
1 Thank Margaret D
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Margaret D, Thank you very much for taking time to share your review following your recent stay at Crown Towers Macau. We appreciate your continuous support to Crown Towers, not only in Melbourne but also our overseas property in Macau. Crown Towers aims to provide luxury and personalized service to all our guests and we are most delighted... More 

Indonesia
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed November 17, 2015

We stayed for 2 night in nov 2015. Arrived hotel from airport after Taking ferry to Taipa. Try to check in around 6pm and waited for 15 minutes for the room to get ready. I guess they provide very late check out. The casinos were a bit quiet that time and there were lots of private vip room as li... More 

Helpful?
Thank Y-Komar
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Y-Komar, Thank you for taking the time to give us your comments on your recent visit to the Crown Towers Macau. First of all, please allow me to apologize for the inconvenience you experienced upon check in. Letting our guest to wait for check in in the evening is definitely not our usual standard, appreciate if you could... More 

Hong Kong, China
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 29, 2015

We have been Macau many times but this is the first time we stayed at Crown Hotel and impressed. The lobby was not crowded, the room very clean and big enough as well as well equipped. Love the spa area! All the staffs were friendly & helpful, especially the staff at reception were courteous and attentive.

Helpful?
Thank Irene C
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Irene C, Thank you for sharing such a positive review of your recent visit to the Crown Towers Macau. We are truly delighted to read that your first stay with us was enjoyable, also our warm hospitality and hardware have impressed you. Our personalized, attentive and friendly service is indeed what we aim to provide to every valued guest... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 24, 2015

City of Dreams is right opposite to the Venetian and a popular destination as it offers premium entertainment show House of Dancing Water. It is amongst the top luxury hotels offering different entertainment options.

Helpful?
Thank Cool_Hitz
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Cool_Hitz Thank you for taking the time to give us your comments on your visit to the Crown Towers Macau in May. We are pleased to read that you were delighted with the comfort of our luxurious room and service, as well as our hotel location. For our entertainment options, we also offer a sensual cabaret show performs by... More 

HKG
Level Contributor
1 review
1 of 5 stars Reviewed May 2, 2015 via mobile

It turn out the city of dreams having a new hotel construction next to the crown, the noise is loud, non-stop and so annoying. They don't even notify the guest when we arrive. What a Forbes 5 star standard!!!

Helpful?
Thank sistermaj
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sistermaj, Thank you very much for staying at Crown Towers! First off, please accept my profound apologies for the noise disturbance during your visit. We are currently upgrading our shopping arcade, as well as expecting a new hotel project in the premises; thus noise from the sites may travel to some of our guest rooms. I am terribly sorry... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

We loved our stay here. The staff were fantastic and very attentive. It was my husband's birthday and the staff surprised us with a delicious chocolate cake and candles. The room was outstanding, we couldn't have been happier. We would definitely recommend this hotel.

Helpful?
1 Thank Denise A
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Denise A, Thank you for choosing Crown Towers Macau to celebrate your husband’s birthday! We are delighted to read that you have enjoyed this special occasion with the amenities we prepared for you. Apart from the view and comfortable room, our goal is to create a memorable experience for our guests with the personalized and attentive service provided by... More 

Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 26, 2015

The suite was too amazing that I did not felt like leaving the room at all. It comes with an amazing butler service too. It has everything you need and looks after all your day to day requirements. I was asked to select my brand preference of luxury toiletries and what fruits would I like to have? Both the room... More 

Helpful?
3 Thank Sugarhitz
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sugarhitz, Thank you for giving us the opportunity to deliver the Crown Towers butler experience to you during your stay in our luxurious suite. We are delighted to read that our personalized service from our butler team has created an unforgettable stay for you; from the choice of luxury toiletries and preferred fruits upon arrival, to the well-designed ensuite... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

We had a wonderful stay at the Crown Towers. The staff was extremely nice and helped us plan a day of sightseeing. The room was very nice and we had a great view of the Venetian. I would recommend the package with the water show. We had a great time in Macau.

Helpful?
1 Thank Kitkat417
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Kitkat417, Thank you very much for taking time to share your review following your recent stay at Crown Towers Macau. We are pleased to learn that you had a wonderful stay with us. We strive to provide excellent service and product to all our valued guest at Crown Towers, we appreciate your recognition on this effort especially to the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

361 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (98)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (27)
Viewed
Bathroom (7)
Viewed
Dining (14)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (256)
Viewed
Amenities (67)
Viewed
Deluxe King Room (26)
Viewed
Pool (39)
Viewed
Premier Queen Room (36)
Viewed
Premier Suite (49)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (5)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Macau hotels
0.3 mi away
Sheraton Grand Macao Hotel, Cotai Central
0.1 mi away
Conrad Macao Cotai Central
0.8 mi away
Hotel Okura Macau
Hotel Okura Macau
#7 of 91 in Macau
4.5 of 5 stars 939 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hard Rock Hotel
Hard Rock Hotel
#19 of 91 in Macau
4.0 of 5 stars 733 reviews
0.2 mi away
Grand Hyatt Macau
Grand Hyatt Macau
#8 of 91 in Macau
4.5 of 5 stars 637 reviews
0.3 mi away
Four Seasons Hotel Macau, Cotai Strip
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay