We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 84 Macau hotels

Crown Towers at City of Dreams

City of Dreams, Estrada do Istmo, Cotai, Macau, Macau, China
Hotel amenities
Crown Towers at City of Dreams
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Crown Towers at City of Dreams to your Saves list
Ranked #10 of 84 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
SukiChuah Singapore, Singapore
Write a Review

86 reviews from our community

Traveler rating
    64
    16
    3
    2
    1
See reviews for
17
30
5
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (22)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (12)
All months
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I booked this hotel as a package with the House of Dancing Water performance. Luckily I did it to spend extra money to change Hotel and stay at Crown Tower Hotel. Before that I'm staying at Sheraton Hotel and make me not very happy with their services. The day before I check in to Crown Tower Hotel, I received SMS... More

Was this review helpful? Yes
Bangkok, Bangkok, Thailand
1 review
4 of 5 stars Reviewed September 21, 2014

Well trained staffs with good service; the environment, the setting, and food quality for breakfast was very good compared with other 5 stars hotel. The deluxe room was very comfortable and convenient. I will recommend my friends to stay there when they visit Macau.

Was this review helpful? Yes
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Jeff C, Thank you for taking the time to give us your comments on your recent stay at the Crown Towers Macau. We are delighted to read that you have enjoyed your stay with us and particularly the quality of the service and the food at breakfast. It is always a pleasure to receive positive feedback and your... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2014

Service and hotel decor everything you would expect for a 5 star. We stayed in a standard suite, first room stunk very badly of cigar smoke, they moved us straight away upon request - no hassles. Room quality and facilities (gym/pool) were first class. The complex had a food hall being developed whilst we were there, it is needed as... More

Was this review helpful? Yes
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Tony E, Thank you for taking the time to give us your comments on your recent stay at the Crown Towers Macau. We are delighted to read that you have enjoyed the hotel décor, the gym and the quality of our services. The new SOHO area, with its 14 Food & Beverage outlets, is now fully opened since... More

1 review
5 of 5 stars Reviewed August 30, 2014 via mobile

Best service ever, from the time we walked in through their door until chek-out! We celebrated our anniversary there and the hotel staff even sent us strawberries w/different kinds of chocolate dips and truffles with matching red wine and flowers! Hotel staff were excellent and service was really personalized, every request was met with a smile. Had our breakfast at... More

Was this review helpful? Yes
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. MarkySy, Thank you for taking the time to give us your feedback on your recent stay at the Crown Towers Macau. We are glad to read that you found our service satisfactory and you did enjoy our small gesture of anniversary amenities prepared on this special occasion. Our goal is to exceed every of our customer expectations; therefore... More

Jaipur, India
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 18, 2014

The rooms are modern and big enough to accommodate a small family. It was an amazing experience while staying. The hotel facilitates with a big swimming pool on one of the floors. Breakfast spread was full of authentic stuff and the staff was very helpful in suggesting/knowing about the guest's choices. Housekeeping operator was not comfortable with English language. I... More

Was this review helpful? Yes
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sir, Thank you for taking the time to give us your comments on your stay at the Crown Towers Macau. We are delighted to read that you and your family have enjoyed our spacious rooms, the swimming pool as well as the quality and the service at breakfast. We are sorry that you have not been understood by the... More

Sydney
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014 via mobile

Not a bad word to say. Made us feel like the only guests at the hotel. We thoroughly enjoyed our stay as part of our honeymoon. Attention to detail and ability to provide excellent hospitality cannot be faulted. Simply an outstanding hotel. Facilities are first class. A must for any traveller to Macau.

Was this review helpful? Yes 1
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. SimonLoretta, Thank you for taking the time to give us your comments on your recent stay at the Crown Towers Macau. We are very delighted to read that you have enjoyed your visit with us. It was also an honor to be the chosen hotel to celebrate your honeymoon at our hotel. It is always a pleasure to... More

Hong Kong, China
Top Contributor
72 reviews 72 reviews
34 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 3, 2014

There's nothing I could criticise, huge bed, spacious room, a comfortable armchair, also five different types of tea bags...We asked for a non-smoking room, when we gone up to the 5th floor, a strong smell of cigarette's on the way to our room but we didn't bother to ask the front desk.

Was this review helpful? Yes 1
CrownTowersMacau, Front Services manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Bertha Y, Thank you for taking the time to give us your comments on your recent stay at the Crown Towers Macau. We are very glad to read that you have enjoyed the room facilities. Your comment on the smell in the corridor has been well addressed. Our goal is to exceed our every customer expectations; therefore your... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2014

Staff are all nice and polite. Location, facility, swimming pool are great. However we requested for 4 non-smoking rooms at the same floor and finally came out for 4 different floors with 2 smoking rooms. The 4 rooms has been provided at different time even the last room have been given at 5pm. Hotel told us that another customer extended... More

Was this review helpful? Yes
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Sir, Thank you for taking the time to share with us your comments on your recent stay in Macau. Please accept our sincere apologies for the room assignment of your party of four rooms. We will look into this issue and take the appropriate attentions to avoid any re-occurrence. We hope that this lapse in our usual standards of... More

Singapore
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2014

We booked this hotel as a package with the House of Dancing Water performance and it was the best part of our one-week trip! Check-in was fast and efficient, Vincent from the concierge took effort to send us up to our room and explained the amenities patiently to us. As it was my birthday, Macy and her team too effort... More

Was this review helpful? Yes 1
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Ms. Pei Yun T, Thank you for taking the time to share your experience on your recent stay at the Crown Towers Macau. We are pleased to read that you have enjoyed the House of Dancing Water show, the unique Crown Towers atmosphere, your room and the birthday cake, especially prepared for you. It is always a pleasure to... More

Delhi
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 17, 2014

If you want to play poker . this is probably be good bet . the others being the starworld casino and the Wynn. But on the cotai strip this is the only one. Great shuttle connectivity is a plus too. Free drinks on the casino floor ( not in the pokerstars arena) unlike most other casinos like the Venetian and... More

Was this review helpful? Yes
CrownTowersMacau, Front Services Manager at Crown Towers at City of Dreams, responded to this review

Dear Mr. Aman O, Thank you for taking the time to give us your feedback on your recent visit to City of Dreams Macau. We are delighted to read that you enjoyed playing poker at the only poker room in Macau, the PokerStars Live Macau. We greatly appreciate your positive comments on our shuttle services and the amenities which we... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crown Towers at City of Dreams? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Towers at City of Dreams

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Ctrip TA, Odigeo, Despegar.com and HotelTravel.com so you can book your Crown Towers at City of Dreams reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crown Towers At City Of Dreams Hotel Macau

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
Room/suite (15)
Viewed
View from room (2)
Viewed
Dining (12)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay