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Hard Rock Hotel

#14 of 90 Hotels in Macau
Certificate of Excellence
4.0 of 5
Hotel website
City of Dreams, Estrada do Istmo, Cotai, Macau, China
Hard Rock Hotel
Best prices for: 1 room 1 guest
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Ranked #14 of 90 Hotels in Macau
Certificate of Excellence
A recent review
5 of 5 stars Reviewed November 25, 2011
sameer452 dun
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603 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hard Rock Hotel
See the most recent reviews
dun
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 25, 2011

Hard Rock hotel in the City of Dreams area is a new place and is good.The first hotel which comes to anyone's mind I think when one goes to Macau is Venetian , but that place is too loud in terms of decor (all golden the lobby ,casino etc.) and very crowded ,Hard Rock is quieter. There is bus pick... More 

Was this review helpful? Yes 1
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Thank you for taking time to write a review on us and we are glad that you have enjoyed your stay with us. We look forward to welcome you back to Macau soon! More 

hong kong
Level Contributor
73 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed November 22, 2011

Most of Macau's casino resorts are brand new and offer competent service, so they have to diversify through style. Hard Rock is the 4-star property of the "City of Dreams" complex that also offers 5-star (Hyatt) and 6-star (Crowne). I did not try the others. Hard Rock appears the most interesting of the 3. The Rock'n'Roll theme pervades the place,... More 

Was this review helpful? Yes
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Thank you for taking your time to write a review about us. We look forward to welcome you and your family back to Hard Rock Macau soon! More 

London
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed November 15, 2011

Second time in Macau and decided to stay at the MGM Grande- Couldn’t get in so ended up in the Hard Rock. The Hard Rock Hotel is part of the City of Dreams complex and is located on the reclaimed land known as the Cotai Strip. Having stayed previously in an “Asian” style hotel, The Lisboa, HRH is decidedly more... More 

Was this review helpful? Yes 1
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Thank you for taking time to write a review about us! We definitely look forward to welcome you back to Hard Rock Macau, hopefully soon. More 

Makati, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 11, 2011

I booked early for a standard room package at Hard Rock Hotel with the House of Dancing Water tickets, and was nicely surprised to be informed at the check-in counter that my friend and I were to get an upgrade to a corner suite. The suite had a spacious living room, office desk and mini bar, aside from the bedroom... More 

Was this review helpful? Yes
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Thank you for taking time to write a review about us and thank you for your valuable comment for us to improve better. We look forward to welcome you back to Hard Rock Macau soon! More 

Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 10, 2011

Newly built in the City of Dreams, Hard Rock Hotel is one of my favourite in Macau. I usually stay here as I love the decor at the hotel. The Suites are the best and some fantastic views... The Casino is huge and buzzing all the time players. The bars were really good too and the different cusines served at... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear guest, Thank you for for taking time writing us an review, with your review we will be able to look into our spaces of improvement, we are truly excited to accomodate you again in near future. Love All Serve All Rocklee Lourenco Vibe Manager More 

Asia
Level Contributor
181 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 396 helpful votes
3 of 5 stars Reviewed November 9, 2011

My stay started off on a bad note as I spent half an hour at the airport waiting for the City of Dreams shuttle on Monday evening that did not appear at all - two Galaxy shuttles and three Venetian shuttles whizzed past in that time. Gave up and jabbed to the hotel and at the front desk it did... More 

Was this review helpful? Yes 4
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear guest, Thank you for for taking time writing us an review, with your review we will be able to look into our spaces of improvement, we are truly excited to accomodate you again in near future. Love All Serve All Rocklee Lourenco Vibe Manager More 

Pune, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2011

the hotel is really good... their casino is huge and very peppy....try out the corner suite its huge and has a amazing view.... the bars are ver good and also the morning breakfast... has a huge dome theatre should watch the O water show .... there are free pick ups and drops from the hotel to the airport and the... More 

Was this review helpful? Yes
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Thank you for taking time to write a review about us. Hope you had enjoyed your stay with us and we look forward to welcome you back! More 

cubao, qc
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed November 1, 2011

It's our first time in Macau and chose Hard Rock Hotel specifically for its location near Venetian Hotel (it's our view from our room 2060) and Galaxy. The amenities were not bad and our towels were changed everyday. Everything looks brand new. Staff at the front office are friendly and courteous. Good thing they know how to speak English although... More 

Was this review helpful? Yes 2
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Dear madam, Thank you for taking time to write a review about us and thank you for your valueable comment and suggestion for our further improvement. Hope you had a great time in Macau and we look forward to welcome you back! Regards, Connie Kaw Culture & Lifestyle Manager, Hard Rock Macau More 

Singapore
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed October 27, 2011

I didn't find find the room to be that bad, it had all the mod cons of a proper hotel room and I had a great time. Yes the room is small, but furnishings and appliances still look brand new, nothing fell off or had to be fixed with a duct tape. One thing I found odd was the lack... More 

Was this review helpful? Yes
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Dear Sir, Thank you for taking time to write a review about us. We are glad that you have enjoyed your stay with us and we look forward to welcome you back to Macau! Regards, Connie Kaw Culture & Lifestyle Manager, Hard Rock Macau More 

manila
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed October 20, 2011

We got a surprise room upgrade and ended in a corner suite. Wow. We felt like royalty. Our suite has a living room, a corner office and a king size bed. We're guessing it was probably because there were a lot of walk-in customers and so they had to move the "early birds" or those who booked early (in our... More 

Was this review helpful? Yes
HardRockMacau, Culture & Lifestyle Manager at Hard Rock Hotel, responded to this review

Thank you for staying with us and took time to write a review. We are glad that you have enjoyed your stay and look forward to welcoming you back to Hard Rock Macau soon. More 

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