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Hard Rock Hotel

#13 of 89 Hotels in Macau
Certificate of Excellence
4.0 of 5
Hotel website
City of Dreams, Estrada do Istmo, Cotai, Macau, China
Hard Rock Hotel
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Ranked #13 of 89 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 3, 2012
PraveenRavi Bengaluru (Bangalore), India
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564 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hard Rock Hotel
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Bengaluru (Bangalore), India
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 3, 2012

Hard Rock Hotel was the best choice in our entire trip. The rooms were great and the Hotel was in a great location. The Venetian is just opposite to the Hotel. The Swimming pool was great with very good views. The City of Dreams complex itself is having everything you need, restaurents, bar, Pub, Casino etc.. There is free shuttle... More 

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Hong Kong, China
Top Contributor
91 reviews 91 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 1, 2012

We went on a spur of the moment for a Friday. We did a package including room, ferries and tickets to Taboo. The hotel is fine but the rooms are a little odd. We had a corner suite. The size and furniture is that of a suite but there's no door between the living room and bedroom. What is also... More 

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Dongguan, China
Top Contributor
214 reviews 214 reviews
82 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed August 22, 2012

The great thing about the Hard Rock Hotel is its location and specifically the City of Dreams. This was my second stay and I was given the Elton John floor and room 2157. This room overlooks the new Sands hotel and lower roof across the road so the view is not that attractive. The room itself is nicely decorated and... More 

Was this review helpful? Yes 1
hk
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 21, 2012

I stayed two nights at the Hard Rock hotel with my kids and my friend’s family. Overall we enjoyed our stay at the Hard Rock Hotel, however check-in was surprisingly unprofessional. We had requested to be placed next to our friends, and not only were we not placed anywhere near each other, our friends did not even get connecting rooms... More 

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Santiago Dominican Republic
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 19, 2012

I just spent 4 nights at the hotel. First of all I arrived early but the room was not ready until after 3 pm. The room itself was beautiful. The hotel was at full capacity this past weekend. It is not equipped to service so many people. The service was very poor and the staff seemed overwhelmmed with so many... More 

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Budapest, Hungary
Top Contributor
58 reviews 58 reviews
47 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 19, 2012

Very nice luxury hotel with a great style. Truly feeling like being back stage, live music each night in the restaurant, music under the water of the pool, memorabilia. The casino of the hotel is part of the City of Dreams complex where the Cirque du Soleil type grand circus production takes place. That is the only such type show... More 

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Bali
Contributor
20 reviews 20 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 12, 2012

We had such a great one night stay here- beautiful room and view. Really enjoyed the pool, room service and had some of the best service in general from all the hotel staff. We booked as part of the HOuse of DAncing Water package and it was excellent value.

Was this review helpful? Yes 1
HardRockMacau, Hard Rock Hotel Macau at Hard Rock Hotel, responded to this review

Thank you for taking time to review our hotel! More 

Penang, Pulau Pinang, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2012

Very good service. Very comfortable rooms .. Free shuttle service to most places in Macau.. high speed WIFI.. All kind of food is available inside the city of dreams from McDonald's to Chinese food to Western food.. Excellent 3D show.. I will recommend this hotel to all tourist.

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HardRockMacau, Hard Rock Hotel Macau at Hard Rock Hotel, responded to this review

Thank you for taking time to review our hotel! Looking forward to Rock your world again! More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
75 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 11, 2012

Stayed here in July 2012 for one night with the House of Dancing water package. The hotel has a free shuttle bus available from the ferry terminal, and this is a convenient way of getting to the hotel as it's pretty much door-to-door. It's located right on the Cotai strip next to the Vanetian / Conrad / Sheraton. - Service:... More 

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HardRockMacau, Hard Rock Hotel Macau at Hard Rock Hotel, responded to this review

Thank you for taking time to review our hotel! More 

Singapore
Top Contributor
168 reviews 168 reviews
50 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed August 11, 2012

This will be another 'Good, Bad & Ugly' review.. So here goes : Fyi - We were traveling with my parents and kids. Good : 1. Facilities are great - lovely room fittings, comfy beds, diff firmness of pillows, free wifi, tea/ coffee making facilities , good toiletries, lovely pool. We were given adjourning rooms and kids has loads of... More 

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