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Hard Rock Hotel

#14 of 90 Hotels in Macau
Certificate of Excellence
4.0 of 5
Hotel website
City of Dreams, Estrada do Istmo, Cotai, Macau, China
Hard Rock Hotel
Best prices for: 1 room 1 guest
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Ranked #14 of 90 Hotels in Macau
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
firsttimers001 Melbourne, Australia
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601 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed here only 1 night in June and wished we had more time to stay longer. Loved the hotel, beautiful room and great facilities offered. The package included the House of Dancing Water show which was spectacular. Highly recommend.

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Damansara, Kuala Lumpur, Malaysia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Love the rooms, facilities, location and services provided by the hotel. Just a tip that if you plan to board the hotel shuttle to the hotel from the airport, do hunt for their staff in purple uniform because their shuttle bus is not parked together with the other hotel bus at the 'Hotel Shuttle Bus' terminal. It's the most affordable... More 

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New Delhi, India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After our stay at Harbour Plaza Metropolis in Hong Kong, we really needed a better hotel and better hospitality during our 3 day visit to Macau. With preference to modern architecture, we chose Hard Rock Hotel over The Venetian, Macau. Got discouraged by friends while I stuck to my choice. Moment of truth with our check-in at The Hard Rock... More 

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Rishi S, Thank you for writing us such an encouraging detailed review, we are very motivated by knowing how much you loved your stay in our hotel, we will definately share this to our team. and we are excited to know that you will be returning to stay with us in the future. Love All Serve All Rocklee Lourenco... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel, smooth check in, no line-up, friendly receptionist. The room was spacious for 2 adult and 2 kids, but unfortunately only stayed for one night, wish could stay longer. You can dine at hard rock cafe with special price.

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Sri A, Thank you for writing us a review, we are glad that you have enjoyed your stay with us, we look forward to welcome you again in the future. Love All Serve All Rocklee Lourenco Vibe Manager More 

Mumbai (Bombay), India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good Service, Nice Pool Area, Convenient Location, -The best casino in Macau for multiple reasons, although the stakes are high (but its high everywhere). The staff are friendly and helpful. The restaurants in this hotel are truly international and provide you with multiple options. Where other hotels in Macau fail to satisfy its international tourists, I am sure this hotel... More 

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Nishant1212, Thank you for writing us a positive review, we are glad to know that you had a pleasant stay. Knowing that our variety of food suited your needs really motivate us. We are always ready to rock your world and welcome you again in the future. Love All Serve All Rocklee Lourenco Vibe Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I booked the room on city of dreams official website. It was a standard king room on non smoking floor. Once I got my card key, went up to my room and found that the room was occupied by someone else. Luckily, they were not doing anything funny. Then I got back to the counter. Another room was arranged for... More 

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HardRockMacau, VIbe Manager at Hard Rock Hotel, responded to this review

Dear Rocky L, First of all apologies for the mistake that we've made, we hope that wasn't a major drawback on your trip. We are grateful that you would still wrote us a review to give us feedback. We will review your stay and making sure we will improve our service quality. We look forward to welcome you back in... More 

Gurgaon, India
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed with family for one night only ..... Main attraction was water show . It's a huge hotel in city of dreams with walking distance to venetian . Very expensive shopping but good variety of different cuisines restaurants. Casino is icing on cake . 9/10. Take room on higher floor

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Germany
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was a total disaster. Arriving at 5 pm after a long flight from Europe I was told that my room wasn't ready for another 60 to 90 minutes. Waiting for more than an hour, I could finally move into "my room", but that one was more a smokehouse. Definitely not what I had booked 6 weeks in advance! Having... More 

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Mumbai (Bombay), India
Level Contributor
30 reviews
4 of 5 stars Reviewed 3 weeks ago

Hard Rock Hotel Macau is part of the City of Dreams, which hosts the House of Dancing Water show. We got a good package offer for 1 night stay in this 5-star hotel plus two show tickets. Ambience is rock and roll style and modern. Got a room facing the construction site so nothing much to see from the windows.... More 

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Island of Malta, Malta
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

This was my first stay in a Hard Rock Hotel so I had no idea what to expect. The reviews were good and it was near to a conference I was attending. From the moment I stepped out of the taxi to when I arrived in my room I was dealt with efficiently and with a smile! The room was... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Mach67uk, Thank you for writing us such an amazing review, we are still amazed by the details of your enjoyment for staying with us. We are glad that you enjoyed our Picks Program from Sound of Your Stay, we hope that you had fun with our guitar and the rest of your stay. We are absolutely excited to welcome... More 

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