We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Hotel

#14 of 89 Hotels in Macau
Certificate of Excellence
4.0 of 5
Hotel website
City of Dreams, Estrada do Istmo, Cotai, Macau, China
Hard Rock Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #14 of 89 Hotels in Macau
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Mach67uk Island of Malta, Malta
Add Photo Write a Review

585 Reviews from our TripAdvisor Community

Traveler rating
    290
    203
    60
    18
    14
See reviews for
143
186
36
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (585)
  • Mar-May only
    (162)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (154)
  • Dec-Feb only
    (131)
All months
Island of Malta, Malta
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my first stay in a Hard Rock Hotel so I had no idea what to expect. The reviews were good and it was near to a conference I was attending. From the moment I stepped out of the taxi to when I arrived in my room I was dealt with efficiently and with a smile! The room was... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Mach67uk, Thank you for writing us such an amazing review, we are still amazed by the details of your enjoyment for staying with us. We are glad that you enjoyed our Picks Program from Sound of Your Stay, we hope that you had fun with our guitar and the rest of your stay. We are absolutely excited to welcome... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed in this Hotel during April come with the package of the dancing water show for group of 8. Our rooms were on 23rd & 25th floor.The room was worth the price, clean, nice & grand. But 1 thing we don't really like is the bathroom style, the water closet was separated with the bathroom area, is a good... More 

Was this review helpful? Yes
Bombay
Top Contributor
54 reviews 54 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hard Rock keeps its standards everywhere. The food is awesome and the love band was great. The staff is courteous and friendly. You should view the lovely limo that is on display near the entrance. Just strolling in the garden to view the fountains is an experience by itself.

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear kashBombay, Thank you for for taking time writing us an review, with your review we will be able to look into our spaces of improvement, we are truly excited to accomodate you again in near future. Love All Serve All Rocklee Lourenco More 

Chorley, United Kingdom
Top Contributor
64 reviews 64 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a week while my husband was working in Macau, he stayed for six weeks. First views of the hotel were really nice, check in was really fast and smooth. Our room was on the 21st floor, there were six lifts right by the reception so there was never any waiting around for a lift. The room... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Hi Nichola H, Thank you so much for taking time to write us such a awesome review, it is our great pleasure to accomodate you and husband. We are happy that you loved our service and our property memorabilia and vibe but we regret to know that you encounter a drawback with our pool side food service. We take your... More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in this Hotel during our 2 day trip to Macau in May..the package that we got with the dancing water show and the room was worth the price..you can find all luxuries you need here but somehow it is not as satisfying as a Venetian or a Galaxy..food options are also limited in this Hotel and mall area... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear onlygreatness, First of all thank you for staying with us at the Hard Rock, we are glad you enjoyed your stay and the show. We regret to know that the food variety didn't meet you expectations and needs, we will share the information with our team and we would love to welcome you back in the future. Love All... More 

Wellington, New Zealand
Top Contributor
137 reviews 137 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had spent part of our honeymoon here 18 months ago so wanted to come back again and recapture some of that lovely magic.. Our room was great, the reception area was great and the staff friendly, attentive and efficient but I had a slight premonition when we got to our floor. Last time we stayed on the David Bowie... More 

Was this review helpful? Yes 1
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear shower1, Dear Sir, Thank you for providing us a detailed feedback. We apologize for disappointing you in few areas that we have missed out, we will make sure your feedback is being shared in order to improve our services. Once again we are grateful for your feedback and patronage, we would love to welcome you back to us in... More 

Penang Island, Malaysia
1 review
5 of 5 stars Reviewed 3 weeks ago

Check in very efficiency and provide free shuttle bus and information regard the schedule. Have a excellent breakfast services and morning call. Location nearby casino and shopping central, it very convenient to grab any food and luxury shop.

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear kakashihoo, Thank you for your feedback, we are glad that you enjoy our facilities and services, your review is a great motivation for us to keep deliver the best services. We love to rock with you again in the future. Love All Serve All Rocklee Lourenco Vibe Manager More 

Carolina, Puerto Rico
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We absolutely loved this hotel. Staff very friendly. The Hard Rock Cafe restaurant was amazing, they were very understanding of our children (Jajajajajjaa) specially when our 2 year old wanted to be running around. Great night life, good food and great service. The room accommodations were fantastic and the view was incredible. We had direct view to the Venetian Hotel... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

the hotel was good , the room was clean but the sheets smelled too much like detergent. The hotel is great for rock fans, it has the rock theme all over it, I highly recommend it. The hotel pool was great.

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear charlie_col1979, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, we regret to know that the sheets that was placed in your bed had a unpleasant detergent smell, we will share the information with the management making sure we will make improvement on such issue. Once again thank you and we... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2015

This is a nice 5 star hotel! As with most hard rock hotel, it has lots of guitars on showcase used by pop stars and a gift shop (2 gift shops to be exact) What I really like is the swimming pool. It has sandy area for beach volleyball and kids can also have sandplay. On the second floor there... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear stargate2, Thank you for giving us such a detailed review, we are glad that you have enjoyed our facilities specially our pool, it is our pleasure to serve you like a rocktar we look forward to accomodate you again in near future. Love All Serve All Rocklee Lourenco Vibe Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

449 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (440)
Viewed
Dining (10)
Viewed
Room/suite (107)
Viewed
View from room (26)
Viewed
Hotel & grounds (93)
Viewed
Bathroom (32)
Viewed
Pool/beach area (11)
Viewed
Family/play areas (1)
Viewed
Other (160)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay