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All 85 Macau hotels

Hard Rock Hotel

4.0 of 5 Hotel   |   City of Dreams, Estrada do Istmo, Cotai, Macau, China
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Hard Rock Hotel
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83%
Ranked #14 of 85 hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Thecouple0222 Singapore, Singapore
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486 people have reviewed this hotel

Traveler rating
    237
    165
    53
    18
    13
See reviews for
122
147
30
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
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English first
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 1 nite. Lovely. Clean spacious room. Toilet in a room itself with just the cubicle. Bathtub. Staff with great service! 1 nite is nv enuff in macau. Shuttle bus available to n fro the terminal as well as a few other locations. Love this hotel! Keep rocking!!

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Brisbane, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel and casino with fantastic views and facilities. Room was huge with great en suite with bath and shower. Staff very helpfull and when they found out it was our anniversary and traveling buddies birthday, we got a bottle of wine, chocolates, and brownie cake complimentary! Casino was less smokey than the others, and pool area was great. Good... More

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Senior Contributor
48 reviews 48 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for one night during our holiday to Hong Kong. Rooms were fabulous (very clean and comfortable). Found the separate WC slightly strange but it wasn't a problem at all! Staff were exceptional. Would stay again

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay here for 2 nights. The room was fabulous and very spacious. My room was facing the Venetian. Breakfast was fantastic. It is not cheap hotel. But you get what you paid for. Lots of shop also and casino. Easy to find place to eat nearby.

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Elsalina, We are so grateful to have such a simple yet positive review from you, thank you for taking your time to give us feedback, we look forward to have you staying with us again in near future. All Is one Rocklee Lourenco Vibe Manager More

Hong Kong, China
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 25, 2014

Fantastic room with a great view of the surrounding complex. We probably paid full price, but me and my mate split the cost and took one part of the suite each. This particularly suite was a wide Y shaped room with many fancy features such as being able to see through an opaque window of the bathroom from the living... More

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Fishmonger1976, Wow that was a really detail description of our suite, this very encouraging for our guests and staff, such a great review. We are very happy to rock your world, looking forward to accomodate you and your friends again. Love All Serve All Rocklee Lourenco Vibe Manager More

Perth, Australia
2 reviews
5 of 5 stars Reviewed July 22, 2014

Hard Rock Hotel is very close to the Venetian which has a food court there which is very handy. This hotel is very clean, friendly and close to the night shows Taboo and House of Dancing Water. Was very happy staying there and would stay there again in the future.

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Cebu Island, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 15, 2014

We checked in rather late (about 9pm) at Hardrock because we were coming from Hongkong at that time. When the hotel attendant checked my passport, she noticed that that it was my birthday and immediately greeted me. I thought that that was it ... but minutes before midnight, the hotel staff managed to prepare a cake and fruits and have... More

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Abwana, Hey thank you for staying with us, it is a very happy opportunity for us to celebrate your birthday with us. It is our passion to rock your world and we are always looking forward to rock with you again. All Is One Rocklee Lourenco Vibe Manager - Hard Rock Hotel Macau More

Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 6, 2014

I just love this hotel, from the free shuttle from the Macau ferry terminal to the friendly staff. The room is big, comfortable, very chic, clean and modern. My children loved the swimming pool especially the white sands there. I have nothing bad to say about this hotel. You need to stay here when in Macau.

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear FebrynaW, We love to rock your world as much as you did to rock ours by giving us such a lovely comment. Your review is very encouraging and energises us to keeping rocking our service spirits. We are looking forward to accommodate you again in near future. Love All Serve All Rocklee Lourenco Vibe Manager More

Senior Contributor
27 reviews 27 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 1, 2014 via mobile

2nd time we have stayed...although our beds were on the hard side a quick call and we were moved. These guys have made customer service their own...exceptional on all fronts! We needed to book the ferry to HK airport for 9:30am and Peter and Ian from concierge sorted it at 11pm prior to knocking off. Future managers there...nothing was an... More

Was this review helpful? Yes 1
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Darren H, Wow! The title of your comment is really motivating and keep us going! We are very happy to have you staying with us again and it is our pleasure to accommodate all your needs, because in Hard Rock you are a rockstar. Love All Serve All Rocklee Lourenco More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2014

Clean room, very comfortable 2 queen size bed, staffs are great, check-in is fast. The only thing I don't like the idea of the bathroom and toilet separated. Just imagine you have do a big business, and there's no tap for you to wash your hands, you have to come out and go to the bathroom. Other than that, this... More

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Additional Information about Hard Rock Hotel

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel 4*
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376 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style
#2 Casino Hotel in Macau #4 Spa Hotel in Macau #11 Romantic Hotel in Macau #11 Family Hotel in Macau #12 Luxury Hotel in Macau #14 Business Hotel in Macau
Hotel Class
Official Description (provided by the hotel)
Live the rock ‘n’ roll lifestyle right hereA hotel with attitude, Hard Rock Hotel Macau entertains guests' dreams of a rock 'n' roll lifestyle. Check into any of our 322 guest rooms including two ultra-chic and luxurious Rock Star Suites, take in the stunning views of Cotai, and soak in the atmosphere in the guitar-shaped pool, the hotspot for parties and entertainment. It's 24-7 indulgence and everyone's invited. ... more   less 
Number of rooms
322

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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