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All 85 Macau hotels

Hard Rock Hotel

4.0 of 5 Hotel   |   City of Dreams, Estrada do Istmo, Cotai, Macau, China
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83%
Ranked #13 of 85 Hotels in Macau
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Karlito1974 Dubai, United Arab Emirates
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490 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came to Macau to visit a friend and celebrate my birthday. The Hard Rock is a very impressive looking hotel, part of the 'City of Dreams' complex which includes the Crown and Hyatt Hotels. They are all interconnected at the base with a shared Casino and a huge characterless mall-like area called Soho with mostly empty restaurants (newly-opened so... More

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Karlito1974, First of all we would like to thank you for taking time to write such a detailed review, without your feeback it won't be easy for us to improve ourselves. In order to provide you the best rockin experience a great review like yours is crucial. In Hard Rock we strive to serve every guest as VIP and... More

Hong Kong, China
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is my second visit in 3 years (for special reasons). One of the Best Hotels in Macau, both in terms of Price, Location, Cleanliness, Stuff to do. The restaurant, services and rooms have still kept the HRC code. Theme Rooms are beautiful, hotel amenities are full and despite because the area is booming with noise the rooms are made... More

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear hkdonald11, First of all we are extremely grateful for such a great and detailed review. Your positiveness will encourage us to keep our standards rockin' on the right way. Cotai is definately booming with lot of constructions so we must make sure there is no noise to ruin your trip and mood. As for the room service please allow... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 1 nite. Lovely. Clean spacious room. Toilet in a room itself with just the cubicle. Bathtub. Staff with great service! 1 nite is nv enuff in macau. Shuttle bus available to n fro the terminal as well as a few other locations. Love this hotel! Keep rocking!!

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Couple0222, We are very glad that we rocked your world, thank you for your positive feedback that motivates us to keep up our service that rocks! We looking forward to accomodate you again in near future, you are always welcome here like a rockstar! Love All Serve All Rocklee Vibe Manager More

Brisbane, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

Excellent hotel and casino with fantastic views and facilities. Room was huge with great en suite with bath and shower. Staff very helpfull and when they found out it was our anniversary and traveling buddies birthday, we got a bottle of wine, chocolates, and brownie cake complimentary! Casino was less smokey than the others, and pool area was great. Good... More

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Senior Contributor
48 reviews 48 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 1, 2014 via mobile

Stayed for one night during our holiday to Hong Kong. Rooms were fabulous (very clean and comfortable). Found the separate WC slightly strange but it wasn't a problem at all! Staff were exceptional. Would stay again

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 31, 2014

Stay here for 2 nights. The room was fabulous and very spacious. My room was facing the Venetian. Breakfast was fantastic. It is not cheap hotel. But you get what you paid for. Lots of shop also and casino. Easy to find place to eat nearby.

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Elsalina, We are so grateful to have such a simple yet positive review from you, thank you for taking your time to give us feedback, we look forward to have you staying with us again in near future. All Is one Rocklee Lourenco Vibe Manager More

Hong Kong, China
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 25, 2014

Fantastic room with a great view of the surrounding complex. We probably paid full price, but me and my mate split the cost and took one part of the suite each. This particularly suite was a wide Y shaped room with many fancy features such as being able to see through an opaque window of the bathroom from the living... More

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Fishmonger1976, Wow that was a really detail description of our suite, this very encouraging for our guests and staff, such a great review. We are very happy to rock your world, looking forward to accomodate you and your friends again. Love All Serve All Rocklee Lourenco Vibe Manager More

Perth, Australia
2 reviews
5 of 5 stars Reviewed July 22, 2014

Hard Rock Hotel is very close to the Venetian which has a food court there which is very handy. This hotel is very clean, friendly and close to the night shows Taboo and House of Dancing Water. Was very happy staying there and would stay there again in the future.

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Cebu Island, Philippines
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 15, 2014

We checked in rather late (about 9pm) at Hardrock because we were coming from Hongkong at that time. When the hotel attendant checked my passport, she noticed that that it was my birthday and immediately greeted me. I thought that that was it ... but minutes before midnight, the hotel staff managed to prepare a cake and fruits and have... More

Was this review helpful? Yes 1
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Abwana, Hey thank you for staying with us, it is a very happy opportunity for us to celebrate your birthday with us. It is our passion to rock your world and we are always looking forward to rock with you again. All Is One Rocklee Lourenco Vibe Manager - Hard Rock Hotel Macau More

Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014

I just love this hotel, from the free shuttle from the Macau ferry terminal to the friendly staff. The room is big, comfortable, very chic, clean and modern. My children loved the swimming pool especially the white sands there. I have nothing bad to say about this hotel. You need to stay here when in Macau.

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear FebrynaW, We love to rock your world as much as you did to rock ours by giving us such a lovely comment. Your review is very encouraging and energises us to keeping rocking our service spirits. We are looking forward to accommodate you again in near future. Love All Serve All Rocklee Lourenco Vibe Manager More

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Additional Information about Hard Rock Hotel

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel 4*
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