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All 84 Macau hotels

Hard Rock Hotel

4.0 of 5 Hotel   |   City of Dreams, Estrada do Istmo, Cotai, Macau, China
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Hard Rock Hotel
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Ranked #14 of 84 Hotels in Macau
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
OzTravels80 Perth, Western Australia, Australia
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505 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Western Australia, Australia
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was a good hotel, well priced, but they had no selection for breakfast for Western type food. yes i know this is Macau, a Chinese dominated place, but surely you can cater for Western type food. I contacted the reception and they couldn't assist, they just told me they had a 24hr Chinese restuarant which i could eat at,... More

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I loved this Hotel. Staff were so helpful and great from check in to check out. The room has a fantastic vibe, I was on the 27th floor overlooking the pool etc. Everything about the hotel is cool, from the floor's decor, to the interior of the lift to the casual shoes of the staff. I was totally satisfied and... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Dan P, Your review rocks! It was very encouraging and positive that will motivate us to keep doing well to rock your world. One again thank you for the review, we look forward to accomodate you in near future. Love All Serve All Rocklee Lourenco Vibe Manager More

Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Relaxing and comfortable stay. Huge room, great amenities and luxurious feel. Always enjoy the hard rock properties and will more than likely return again. Easy access in and out and beyond comfortable.

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Organick, We are glad you enjoyed a comfortable stay with us and took time to write us a simple yet positive review. We look forward to accomodate you again in near future. Love All Serve All Rocklee Lourenco Vibe Manager More

Kolkata (Calcutta), India
Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for just 1 day, booked two corner suites facing Cotai. Overall very nice Hotel. It is one of the City of Dreams hotels others being Grand hyatt & Crown. Complimentary Bus service to hotel from Ferry terminal makes life easy for pick up and drop. City of Dreams has a good casino. Also Venetian mall is just on the... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear GauravDhanani, What a great review you gave us! We are glad you took time and wrote us a detailed review for your stay, with that we can strive to do better to provide better Hard Rock experience to our guests. Regarding the early check in for 2 suites, our staff did take note of your request, but due to... More

Guangzhou, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We spend few days at this hotel, the rooms are great and also we enjoy so much the pool, wich is the perfect spot to relax and listen music, everywhere you go in the hotel you would be able to do it anyway. Great spa also!!! We just missed very much buffet for the breakfast this should be a must... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Mariaclaudia2033, First of all thank you for taking time and write us a positive review, your comments are crucial for us to make Hard Rock a better place for every rockstar such as yourself. We are glad that you had a relaxing and comfortable stay with us, we are striving to do better, the breakfast buffet will be considered... More

Rockhampton, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We recently visited Macau for the first time and stayed at the Hard Rock Hotel. The Hotel was amazing, staff very friendly and the Hotel just smelt sooo good. We ate at the Hard Rock cafe at the Hotel and the staff made our visit so friendly, we felt almost like family. Louwella, Belinda and Rolly who worked at the... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Debbie S, We are very glad that you wrote us a review, with such review it will motivate us to keep deliver our hard rock spirit. We would love to see you again in near future and once again thank you for the review. Love All Serve All Rocklee Lourenco Vibe Manager More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very comfortable rooms, stayed only for a night.. The staff is very helpful.. Comfortable beds and a nce mini bar.. Audio player is compatible only with previous generation ipods and i couldnt connect my iPhone for music.. Good bath.. Clean room..Very close to the venetian, which is a must visit for the casino! The hard rock casino ws empty(probably cuz... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Abhijit N, We are glad you had a comfortable stay during your Macau adventures! Regarding the audio player we have different models in different rooms, there are bluetooth ones and the old iphone ones. For the breakfast currently we do provide breakfast through room service. Once again thank you for your time writing us a review that enable us... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Hard Rock Hotel has very efficient and helpful staff. We receive Pre arrival emails which helped in a very efficient Check in. The Concierge restaurant booking provided valuable advice whom we ask assistance for a booking. When we had to rush for our lunch, the helpful doorman manage the taxi queue beautifully. And best of all,management delighted us by realizing... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Shikalai, You gotta know how much your review rocks! With such a great review it will motivate us to keep deliver you our hard rock spirit. We are glad that you enjoyed your stay and we were able to celebrate "Choco Kid's" birthday. We are looking forward to rock with you again in near future. Once again thank you... More

Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 1 nite with the House of Dancing Water package with our young kids before returning home. After days of travelling and staying in HK and Venetian, HRH was a nice change and we felt more welcomed. Regretted not staying longer here. From the moment we checked in till we left, the staff were courteous, friendly and helpful. The... More

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Jimmy Y, First of all we are grateful that you took your time to write such a good review. It encourage us to keep our standards to rock your world. We are glad that you enjoyed the stay, our courtesy and the show. We look forward to rock with you again in near future and we hope that you... More

Australian Capital Territory, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

I go for my holiday trip n been Macau many time have stay most of the 5 star hotel Hard rock hotel is very nice n clean n very very good service n also good pool n clean. All the staff r very friend n good location n also good food in the surrounding Hotel.

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Sue C, We are glad that you have enjoyed your stay with us and gave us a positive review. With your encouraging review it will motivate us to keep perform well and it will also attract others to come. We look forward to accommodate you again in near future! Once again thank you. Love All Serve All Rocklee Lourenco... More

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Additional Information about Hard Rock Hotel

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel 4*
Number of rooms: 322
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