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All 85 Macau hotels

Hard Rock Hotel

4.0 of 5 Hotel   |   City of Dreams, Estrada do Istmo, Cotai, Macau, China
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Ranked #13 of 85 Hotels in Macau
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Jude N Hong Kong, China
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538 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family and I enjoyed a great night at Hard Rock Macau. From the music in the lift to the Memorabilia around the Hotel and the great service it was a really neat stay. We stayed in the Double Queen room which was really spacious. We were on the 22nd floor but unfortunately the view is not that great at... More 

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Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

This is a nice hotel and very convenience to stay here, they provide the shuttle bus to go around Macau attractive point such like the macau st paul church, Macau Tower, airport and jetty as well, and they are the lowest cost hotel in City of dream but they providing the very good service. the shopping center just between walking... More 

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New York City, New York
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Unlike other traditional hotels, Hard Rock doesn't makes you as cautious. You can simply enjoy to it's fullest. Staffs were all very causal, friendly yet professional and helpful. The Philly cheese steak in the Lobby lounge was something unforgettable.

Was this review helpful? Yes 1
Doha, Qatar
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went as a group of 5 girls and this hotel definitely made a lasting impression! It's a vibrant sophisticated hotel with a lot of attractions. The rooms had a very nice view especially of The Venetian Hotel. The pool is fab along with a poolside bar which we made the most of! We booked the City of Dreams package... More 

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Divyanambiar, We are very grateful to receive this great review from you, we are also very pleased to know you would love to stay longer, with your comments we are very motivated and knowing that our effort do create great memories for our rockstars like you. We will keep rocking and look forward to accomodate your future stays. Once... More 

Poulton Le Fylde, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a package which included a night at this hotel, along with House of Dancing Water tickets (best show I've ever seen!) and lunch in the hotel bar. The service was outstanding, every single member of staff we encountered was so happy, friendly and helpful. Our room was just a standard king size but to us it was like... More 

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Gemma H, Such a fantastic and detailed review! We are very grateful that you have chosen to stay with us and gave us feedback. It is a great motivation for us all to keep delivering the best services with a rock n roll style. Remember once you are in Hard Rock you are our rockstar, we look forward to... More 

Ocean Grove, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 17, 2014

Amazing hotel. Staff were very helpful from the first step into the foyer to helping us with directions and a taxi as we left. Rooms were very comfortable, great view, landscaped pool & bar was amazing. Staff were excellent.

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear Mark_Hyland, We are grateful that you have chosen to stay with us and we are happy to know that you had a pleasant stay. Thank you for writing us a review and given us 5 star ratings, we ensure you we will keep up our quality of rooms and services, we look forward to rock with you again in... More 

Newcastle, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2014 via mobile

We stayed on 4th Dec 14. Used the limo pick up from the ferry to hotel. (it wasn't a limo as advertised) but a std M7 BMW, but who cares for $mop320. Had a single staff rep in the BMW to the hotel room. He was very helpful on general info and spoke good English. Room was huge and overlooked... More 

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HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear JamieJustine, We are very motivated by your detailed review, thank you for choosing Hard Rock Hotel Macau, it is our passion to deliver the best service as we treat our guests like rockstars. We would love to accomodate you again when you return in near future. Once again thank you for taking time to write this great review. Love... More 

Hong Kong, China
2 reviews
5 of 5 stars Reviewed December 10, 2014

We stay in a corner suite . The room is comfotable ,spacious and morden design . The barthroom shower is wonderful . Great hotel ,good quality staff and convenient location 。 Free shuttle bus service bring you to travel around Macau , the great show Dacing Water is easy to access in the same complex . But the next construction... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear MunMun2014, Thank you for choosing to stay with us at the Hard Rock Hotel, we are glad that you enjoyed your stay in our corner suite and found it's comfortable. We are very motivated by your review, we will share with the rest of the team to encourage them to keep up with the great service. We anticipate your... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed December 9, 2014

Staff were very friendly and welcoming from the minute you entered the hotel. All staff spoke English very well. Check in staff were very helpful. We had a room with a great view of the Venetian. The room was clean and spacious and comfortable. The gym and pool facilities were excellent. There was noise from nearby construction when you were... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear __Travel__L0ver__123, It is great to know that you had a wonderful stay with us at the Hard Rock Hotel, it is our motto to deliver the best rockstar experience to our guest. Thank you for taking time to write us an positive review, we are very motivated to keep doing out best to deliver the great service. We look... More 

Singapore
2 reviews
5 of 5 stars Reviewed November 30, 2014

Had always wanted to try staying at a hard rock hotel. Am glad that we made a really great choice staying here. From the point we step in to the hotel till to the room, service was great. We got a room facing the Venetian hotel. The room is big, clean and comfortable and most importantly the nice view that... More 

Was this review helpful? Yes
HardRockMacau, Vibe Manager at Hard Rock Hotel, responded to this review

Dear PhangJY, We are flaterred from your tittle that we deserve to be a 5 star. Thank you for taking time to write us a review, we are glad that you enjoyed the stay even with the toilet design drawback, in here you are a rockstar and we look foward to see your return. Love All Serve All Rocklee Lourenco... More 

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Additional Information about Hard Rock Hotel

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel 4*
Number of rooms: 322
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Hotel Style:
#2 Casino Hotel in Macau
#4 Spa Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#11 Luxury Hotel in Macau
#16 Business Hotel in Macau

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