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Casa Real Hotel

No.1118 Avenida Dr. Rodrigo Rodrigues, Macau, China
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Casa Real Hotel
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Ranked #33 of 89 Hotels in Macau
A recent review
4 of 5 stars reviewed 3 days ago
Benny H Hong Kong, China
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344 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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Hong Kong, China
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed 2 nights (21/5-23/5) for a short trip here as I am not the first time visit Macau. This hotel closed Macau Ferry Terminal but hotel provided free shuttle bus (every 30 minutes for one) to/from ferry terminal everyday. You could also walk to hotel from ferry terminal approx.5-7 minutes. Hotel room was very clean, beautiful, and large space... More 

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Singapore, Singapore
Top Contributor
74 reviews 74 reviews
21 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed March 31, 2015

We chosed the Hotel as it was a 5 mins walk from the Macau Ferry Terminal and the location was perfect for shopping & casino visits. Taxis are readily available at the Hotel's entrance and you may use the hotel's shuttle to the Ferry Terminal and change over to the Cotai free shuttle buses to the other bigger casinos in... More 

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New York City, New York
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2015

I'll preface this to say that I speak Mandarin-- I am not sure how the service would be in English, and I'm sure it would be even better if I spoke Cantonese. But having stayed at a number of properties in Macau, Casa Real exceeded my expectations. First, the check-in experience, I arrived a little early around 10:30am for check-in,... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2015

The location is near the terminal ferry. The staff names eric very nice and helpful The room is neat, clean, comfy and free wifi. The dining in the room menu and price really reasonable and taste good compare to when i was stayed in hk

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2014

They dont honor reservation, the only have available a disgusting smoking room and made us wait for 3 hours and they suppose to gave an upgrade, it was false, they only gave us a regular room with mountain view, this is not a good hotel its old and expensive

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Alice Springs, Australia
Top Contributor
70 reviews 70 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 12, 2014

very pleasant place for a couple of days. Good size room, staff were very good (we never seem to have problems with staff anywhere), food at the coffee area was exceptional, included the usual casino that we are not into, taxis at the door or a short wait, check out the free shuttle bus timetable prior to arriving, could walk... More 

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Lytham St Annes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 24, 2014

On check told no debit cards accepted. Frogmarched to ATM to get $500 cash deposit. Then was told no $1000 because it was no smoking. Back to ATM. Hotel and casino reminds me of a British holiday camp and bingo hall. Customer service awful, however room is clean and OK. Middle if nowhere, half hour wait for taxi. Maybe inexpensive... More 

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Gujarat
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 13, 2014

We got non-smoking room as per the request, Rooms - comfortable size, neat and clean, Bathrooms - comparably small but clean Location - for indian we can find one god restaurant near by for Veg food, but if you want nightlife than hotel is far from Taipai and even Macau island attraction... Service- very impressed with the front desk people... More 

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 11, 2014

It is a casino hotel and it is good price for reservation thus stay in this hotel. Transportation is not really good but the good location. customer service is fine but really up to standard. Generally, almost are from mainland China whom stay in this hotel

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 29, 2014

Great rooms but bad service. We booked a non-smoking double deluxe room online for one night, it was past 4pm when we approached front desk staff for check-in but she said our room was not ready. Despite being told to a 2hr wait, she also said that our room would be a smoking room as all non-smoking rooms were full!... More 

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