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Victoria Hotel

No.118 Estrada do Arco, Macau, China
Hotel amenities
Victoria Hotel
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Ranked #54 of 89 Hotels in Macau
A recent review
4 of 5 stars reviewed 1 week ago
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111 reviews from our community

Traveler rating
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    56
    34
    6
    7
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5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Pros: Hotel lobby is beautiful, friendly staff, extra sheets for bed, extra pillows, freebies, comes with a fridge. Cons: Wifi is at the lobby only, bed is not comfy, very hard to find with the bus, kind of far from stores like 7-eleven, room still smells like cigarette.

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Quezon City, Philippines
Top Contributor
96 reviews 96 reviews
24 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed July 24, 2014

Many Macau public buses have the area of this hotel in their route so a stay in this old but still elegant hotel may be convenient and rather economical. The distance from city center is a bit off-putting however, especially if one has to navigate the rush hour traffic or if one returns late at night. The rooms are a... More 

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Quezon City, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 9, 2014

Victoria Hotel is an old hotel with dark rooms. It does not have any WIFI in the room and the hotel staff were not that helpful. The location of the hotel is quite not that accessible although there were bus stops near the hotel. The room rate was okay however, the hotel really needs a makeover.

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Nuremberg, Germany
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed January 29, 2014

It seems like this time we were too much greedy. Yes, the hotel has attractive prices, but… The building is old and smoked-up throughout. There are even doors between different rooms. They are locked but have a great audibility. Rooms are dark and very small. I said rooms – I do not remember the reason but we had two nights... More 

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Jinan, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

I was in visa hell in Macau. All sorts of things had gone wrong. The visa wasn't granted and i couldn't get back into the mainland. One of the people working at this hotel actually said she would go and get my stuff from my other hotel. that particular person was the angel of unknown angels on what turned out... More 

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San Francisco, California
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 9, 2013

Don't be fooled the the awesome pictures of this hotel. When we got here, we found that all the rooms smelled like mildew and there were stains on a lot of the walls. The hotel says it has free wi-fi but said it was not working when we stayed. I would not go here again.

Was this review helpful? Yes 6

Travelers are raving about these Macau hotels

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2013

This hotel had nice big rooms with tv and coffee making facilities. The hotel was very close to the Zhuhai over the chinese bordor. Was less than 10 mins walk. The hotel had many bus's that could take you to the main attactions. The man on reception could speak english but was very rude. My girfriend had dealings with him... More 

Was this review helpful? Yes 2
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 14, 2013

I encountered a very rude guy at the reception doing the check in process for us, not friendly no smile and not even a welcome or thank you gesture. After that we went to our room and there is power failure so we went to the reception and was attended by the same guy, he said will get someone to... More 

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Contributor
16 reviews 16 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 29, 2012

It was my first time in Macao so it's quite hard to find the hotel. From the ferry terminal, I came to the hotel by bus and took a walk around 5-6 blocks. Staff at lobby were not so helpful and friendly. By the way, Free wi-fi at lobby.

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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 18, 2012

Stayed for a night at this hotel. It was a last minute decision to stay there because we didn't make it back to Zhuhai in time. Please note that the customs close at 12 midnight!! The room is relatively big but it is quite old and run down. For the price we paid I think it is considered spacious... Location... More 

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Amenities