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Four Seasons Hotel Macau, Cotai Strip

Travelers' Choice award winner
Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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Four Seasons Hotel Macau, Cotai Strip
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Four Seasons Hotel Macau, Cotai Strip
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424 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (424)
  • Mar-May only
    (105)
  • Jun-Aug only
    (135)
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    (97)
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    (87)
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Hong Kong
Level Contributor
59 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Subtle elegance, consistently fantastic service from all staff that is always ready to help, intelligent about their service, personalize experience with plenty of little touches. Room is super comfortable spacious, generous and offer a ‘home away from home’ feeling. Bed is super comfortable (on the soft side, luxurious type) with a pillow menu. Room service food quality is top notch.... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent service, staff went out of their way to welcome us. Met us on arrival at the pier, accompanied us on shuttle to the hotel. From then on, every member of staff was super helpful and accomadating. Hotel rooms were fabulous. Definite must for any travellers to Macau

Was this review helpful? Yes
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived to Taipa and were greeted by a lovely host. We arrived early and had to wait for the shuttle van. But this was not an issue as the FS host provided us with a drink and wet towel to freshen up. We noticed that the other hotel counters were not providing this service. Checking in was a breeze... More 

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing place, very clean and convenient as shops were located within indoor walking distance. Casinos also located within the hotel. Room service was very fast. Very good food. Service was excellent and staff was friendly. Provided very cozy slippers. Loved the whole experience.

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Amy1982, Thank you very much for taking the time to write such a nice review about FSMacao at TripAdvisor. We are very happy to know that you and your family enjoyed the entire experience in Macau, from the moment you were greeted by our pier representative until your departure. We will share your kind words with Julieta whom you... More 

New Delhi, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Four Seasons Macao in mid June for a leisure trip and that happened to be one the most memorable stay I have ever had in my life. Right from receiving me from the ferry terminal to check-out, I could not find a single fault. It was flawless. The staff is very well trained and are very courteous.... More 

Was this review helpful? Yes 1
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Umang2012, Thank you very much for your kind words about the hotel and your recognition for Julieta and Milind, our employees. It is a great motivation for us to read such a nice hotel review at TripAdvisor. Nevertheless, we are very happy to know that you enjoyed your family stay with us. We look forward to having you back... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I am now pregnant 28 weeks and decided to go on a 2 days vacation with my husband and enjoyed some 'couple time'. Four Seasons was my top choice. It didn't disappoint me at all! As a pregnant Mum traveling was a big issue and the hotel had a nice 7 person seated private car FREE to take you from... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Penguinl, Thank you very much for taking the time to write a TripAdvisor review on Four Seasons Hotel Macao. We felt very fortunate to receive you during this important time of your life, counting down to expect your new born angel. Please take care and we can't wait to see you and your lovely angel soon. Yours sincerely, Reginia... More 

Hong Kong, China
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

As soon as we entered the hotel we were greeted with warm welcomes. They told us about the things you could do. We were going swimming and as the hotel was full we were expecting lots of people. The pool was empty as so many people were gambling. A great visit. The rooms were excellent as well as the food.

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear carlasia, Thank very much for your nice words about the hotel at TripAdvisor. We are very happy to know that you enjoyed the stay with us very much. We hope to see you again soon. Yours sincerely, Reginia Tam Public Relations More 

Hong Kong, China
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 28, 2015

Went for 1 night short trip to see the beauty and beast, few people recommended us the FS. the particularity of FS is that they re is no casino IN the hotel, but 2 adjacent to it, plaza and the venitien if you feel like it took the cotai ferry wich drop you 5 minutes from the hotel the hotel... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear jmherbet, Thank you very much for writing a review on Four Seasons Hotel Macao at TripAdvisor. We appreciate your nice words about the hotel. We will keep up the good things for every guest and look forward to welcoming your family back to the hotel very soon. Yours sincerely, Reginia Tam Public Relations More 

Hong Kong, China
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

Four Season has always been brand name for people want to get flawless services. I been stay at this hotel for the second time, for the room, the layout kept in modern classic style, and with good quality furniture and uphosotary. For the pool area, they provide three pools with different temperature and two jacuzzi, visit the pool around dinner... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Chong18, Thank you very much for your nice comment on Four Seasons Hotel Macao. We are so glad to know that you enjoyed the entire experience of your stay. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2015

Been staying with this hotel for couple times, and it never disappoint us. Truly a hidden gem in Macau where everywhere are swamped with gamblers and wanderer. This time we come back to celebrate our special occasion, and the hotel did an excellent job to elevate our experience which is truly memorable. The hotel manager Goncalo personally greet us upon... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Daniel C, Thank you very much for taking the time to write such a nice review on FSMacao. We are very happy to know that you enjoyed the entire stay with us. I have shared your kind words with our Hotel Manager, Goncalo, too. He said that he can't wait to welcoming you back soon, and so do all... More 

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