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Four Seasons Hotel Macau, Cotai Strip

5.0 of 5 Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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Four Seasons Hotel Macau, Cotai Strip
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Four Seasons Hotel Macau, Cotai Strip
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365 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Hong Kong, China
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I do not gamble. Still I go back to Macao at least once a year - to be precisely - go back to the Four Seasons in Macao. Every time I think they cannot do any better, and every time they teach me a lesson - they can and always exceed my expectations. Yes, Rooms are nice and in good... More

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay at Four Season Macau for the first time in April 2014, and I am happy to say their standard is still superb. Because this trip is to celebrate my mom 60th birthday I have email to their customer services in advance. Their prompt responses and helpfulness have greatly made the birthday "girl" dream come true. We would definitely... More

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear no_leg_piggy, It is our great pleasure to read your nice words about Four Seasons Hotel Macao at TripAdvisor. Thank you very much for your appreciation of our services and hospitality. We look forward to making your stay in any Four Seasons property a memorable one. Yours sincerely, Reginia Tam Public Relations More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and me had the fabulous stay in Four season for celebrating the brithday. I am totally agree the positive comments that were made by other tripadvisor in pervious, like spaciour room, fatistic swimming pool, elegance lobby & nice breakfast. And the most important is the outstanding staffs in every position. Lastly, I have to express my apperication to... More

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Doris Tam, Thank you very much for writing a review of Four Seasons Hotel Macao at TripAdvisor. We have shared your nice words with the management and Julieta. She is so proud of her work and being part of Four Seasons. Definitely, we will keep up the good work for every guest. Thanks again for sharing your thought about... More

Top Contributor
139 reviews 139 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The four seasons hotel in macau is in the same complex as the venetian and linked through the shopping mall(s). The rooms are huge and the service is great. Obviously not cheap as its the four seasons....but if you on business, why not.... Overall an experience to remember by...

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Julian F, Thank you very much for taking the time to write a review about Four Seasons Hotel Macao at TripAdvisor. In addition to the thoughtful space and quality service that we provide guests for their comfort, we strive to seek every opportunity to wow our guests and make their stay a pleasant memory. If there's anything that we... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 16, 2014

My first stay worth four season. I am sold. Room was excellent. It was huge... The premier room i think. It has two toilets, two wardrobes and two TVs (one at the bathtub). Bathroom huge... two door entrance with double sink, Bathtub and separate standing shower. Staff were great. Swimming pool amazing.. i counted 4 pools. Sadly i didn't have... More

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Lilaclines, Thank you very much for making such a nice TripAdvisor review on your recent experience at Four Seasons Hotel Macao. We are glad to know that you appreciated the comfort of the Hotel guest room, as well as the warm hospitality of our staff. Actually, to be more accurate, we have 5 outdoor swimming pools including two for... More

Hong Kong
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

Very attentive, high-quality staff, fine restaurants, fantastic pool area, international standard spa. Four pools of different depths, with plenty of cabanas and grassy areas, a small waterfall: great for families whether the children are young or teenagers. And very importantly for us, relatively quiet, probably because the adjoining casino is discretely tucked away, the shops are high-end and do not... More

Was this review helpful? Yes 2
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear MartinRogersHK, Thank you very much for writing such a nice review about Four Seasons Hotel Macao on TripAdvisor. By all means, Macau is a good choice for people living in Hong Kong to enjoy a restful getaway. We have shared your nice words with the teams, and look forward to welcoming you back soon. Yours sincerely, Reginia Tam Public... More

Riyadh, Saudi Arabia
Top Contributor
63 reviews 63 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed August 26, 2014

Stayed there with my wife. This place is one of top four seasons I've been to. Lavish, spacious and very accommodative staff. We were updated to a junior suite. Very spacious with a large bathroom. Fancy shops around the hotel. Nice corridor when going to the Venetian hotel with fancy shops. Although the hotel has no casino, there is a... More

Was this review helpful? Yes 1
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Zmardam, Thank you very much for your review on TripAdvisor. We feel privileged for being commented as one of the top Four Seasons. We will continue our good work and will seek every opportunity to enhance our guests' experience. Please feel free to write to our Hotel Manager (goncalo.monteiro@fourseasons.com) if there's anything we may do for you prior to... More

Manila
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 23, 2014

Four seasons hotel defines luxury and five-star service. Enough said. You'll never go wrong staying in this hotel. I like their room service menu. Really yummy. Also, try Zi Yat Heen restaurant. It's one of the best Chinese restaurants we've tried.

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Vhanya, Thank you very much for writing such a nice review about Four Seasons Hotel Macao on TripAdvisor. We are glad you enjoyed our food and beverages offerings. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More

Shanghai, China
Contributor
16 reviews 16 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 23, 2014

After 7 hours flight delay we arrived at hotel at 3am. We were exhausted and really in a bad mood. However, the great service by front desk and bell boy made us feel better. This was my first time had suite room upgraded, room was extraordinary spacious and elegant: living room/dining room/kitchen/two bathroom; but we were too tired to look... More

Was this review helpful? Yes 1
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Lit_J, Thank you very much for posting a review about your recent hotel experience on TripAdvisor. We felt very sorry about your flight experience, but we were glad to know that Tracy and the teams had taken good care of you from arrival to departure. It will be nice if you may consider to extend your next visit to... More

Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2014

Pricey, but worth every penny. No direct shuttle from Macau ferry terminal, you need to take the shuttle bus (free) to the Venetian then get a smaller bus to the Four seasons. Everything about this hotel is amazing- we had a superb time Go to old Macau town for dinner and try Macanese restaurants ( Portuguese / Macau food)

Was this review helpful? Yes 1
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Andy T, Thank you very much for posting a review about Four Seasons Hotel Macao on TripAdvisor. We are glad to know that you appreciate our services and consider us worth for money. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More

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Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons

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