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Four Seasons Hotel Macau, Cotai Strip

5.0 of 5 Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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Four Seasons Hotel Macau, Cotai Strip
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Four Seasons Hotel Macau, Cotai Strip
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374 reviews from our community

Traveler rating
    268
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Shanghai, China
Top Contributor
110 reviews 110 reviews
110 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have 2 days in Macau, one day in Macau peninsula, the another day in Taipa. Struggle a little bit between Four Seasons and Conrad and finally choose Four Seasons since it's the first time we try a Four Seasons Property. The lobby, the check-in and the service are all nice and meet the standard of a 5 stars hotel. The... More 

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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

been to macau for many times over the years and this is the first time we stayed at Four Seasons for my Birthday. Official check in time is 3pm but we went there at around 1pm after landed. An early check-in is arranged without any "mercy" feeling from the hotel. Expected but still we were impressed for the staff at... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear ZaWong, Thank you very much for taking the time to write such a good review about Four Seasons Hotel Macao at TripAdvisor. We are very happy to know that you had enjoyed a wonderful birthday celebration at the hotel. We will share your nice words with our servicing team and pastry chef and look forward to having you back... More 

Los Angeles
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For someone who goes often to Las Vegas, going to Macau is a bit strange. It's pretty much the same hotels, same casinos but much much bigger. Everything is huge and feels unreal. I found it quite disturbing when I went there for the first time. But the best experience I ever had in Macau was with no doubt at... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear carolannt, Thank you very much for writing a TripAdvisor review about your experience at Four Seasons Hotel Macao. We are glad to know that you enjoyed the entire experience and felt like at home. We hope you did return to the hotel already and had the chance to experience our spa. Please feel free to write to our Hotel... More 

Bangkok, Thailand
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The room, the staffs and service, the pool, the fitness and spa all excellent!! i have stayed at the fours seasons Macau on Cotai strip a few times for both business and leisure. i love the 24 hrs gym and the pool(s) make my stay a stay-cation! will definitely return and recommend to friends and family.

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Nitnada, Thank you very much for taking the time to write about your Four Seasons Hotel Macao experience at TripAdvisor. It's so nice to know that you had an enjoyable stay us. Thanks for your appreciation of our 24-hour gym facilities for guests. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More 

Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 13, 2014

We travelled to Macau with our two infants. I must say that Four Seasons has the friendliest staff, especially when it comes to young children. Our stay was made super comfortable by another simple fact that we didn't have to wait at reception desk for checkin. We were escorted straight to our room and the checkin formalities were completed there.... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Aditi G, Thank you very much for writing such a nice review about FSMacao at TripAdvisor. We are very happy to know that our little guests appreciated our hospitality and the new friends (soft toy) we gave them. Next time when they return with their new friends, our Housekeeping team may have bedding for them too, the little ones... More 

Manly, Australia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 4, 2014

The service is excellent and outstanding. I have visited numerous hotels in the world . Four seasons hotel Macau is on the Top of the list . The Executive floor is just Fabulous , the staff is Fantastic and dedicate to the guest .my son ask for scone in the afternoon , the Waitress just call the main Kitchen and... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear juliette R, Thank you very much for your nice words about us on TripAdvisor. We are very happy to know that our teams have done a good job to make your stay a wonderful experience. We will keep up the good work for every guest. Hope to see you and your family again soon. Yours sincerely, Reginia Tam Public... More 

New Delhi, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 2, 2014

We had the fabulous Royal Suite with two bedrooms and a large living area, as well as executive lounge access. Our stay was very nice with good service and hospitality of The Four Seasons. It is a perfect hotel to stay clear of the huge noisy "Vegas" style hotels of The Strip at Macau. The malls etc are connected but... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear AdityaGupta2014, Thank you very much for taking the time to write on TripAdvisor. We are glad that you enjoyed the overall hotel experience especially our guest room and services. Should there be anything that we may do to enhance your experience to the 5-star level, please do not hesitate to write to our Hotel Manager (goncalo.monteiro@fourseasons.com). We look forward... More 

Hong Kong, China
Top Contributor
50 reviews 50 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed October 29, 2014

I do not gamble. Still I go back to Macao at least once a year - to be precisely - go back to the Four Seasons in Macao. Every time I think they cannot do any better, and every time they teach me a lesson - they can and always exceed my expectations. Yes, Rooms are nice and in good... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear ALHongKong, We can't wait to welcome you back to hotel too! It's such a great happiness to know that you enjoyed your experiences at FSMacao and made us your preferred hotel in Macau. We will keep the good work for everyone. Thank you very much for sharing your thought about us at TripAdvisor. We look forward to having you... More 

2 reviews
5 of 5 stars Reviewed September 24, 2014

I stay at Four Season Macau for the first time in April 2014, and I am happy to say their standard is still superb. Because this trip is to celebrate my mom 60th birthday I have email to their customer services in advance. Their prompt responses and helpfulness have greatly made the birthday "girl" dream come true. We would definitely... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear no_leg_piggy, It is our great pleasure to read your nice words about Four Seasons Hotel Macao at TripAdvisor. Thank you very much for your appreciation of our services and hospitality. We look forward to making your stay in any Four Seasons property a memorable one. Yours sincerely, Reginia Tam Public Relations More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2014

My friend and me had the fabulous stay in Four season for celebrating the brithday. I am totally agree the positive comments that were made by other tripadvisor in pervious, like spaciour room, fatistic swimming pool, elegance lobby & nice breakfast. And the most important is the outstanding staffs in every position. Lastly, I have to express my apperication to... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Doris Tam, Thank you very much for writing a review of Four Seasons Hotel Macao at TripAdvisor. We have shared your nice words with the management and Julieta. She is so proud of her work and being part of Four Seasons. Definitely, we will keep up the good work for every guest. Thanks again for sharing your thought about... More 

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Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons
Hotel Style:
#2 Luxury Hotel in Macau
#2 Family Hotel in Macau
#4 Business Hotel in Macau
#6 Romantic Hotel in Macau

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