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Four Seasons Hotel Macau, Cotai Strip

Travelers' Choice award winner
Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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Four Seasons Hotel Macau, Cotai Strip
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Four Seasons Hotel Macau, Cotai Strip
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417 Reviews from our TripAdvisor Community

Traveler rating
    301
    83
    22
    6
    5
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101
134
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (105)
  • Jun-Aug only
    (128)
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    (97)
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    (87)
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New Delhi, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed today NEW

I stayed at Four Seasons Macao in mid June for a leisure trip and that happened to be one the most memorable stay I have ever had in my life. Right from receiving me from the ferry terminal to check-out, I could not find a single fault. It was flawless. The staff is very well trained and are very courteous.... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I am now pregnant 28 weeks and decided to go on a 2 days vacation with my husband and enjoyed some 'couple time'. Four Seasons was my top choice. It didn't disappoint me at all! As a pregnant Mum traveling was a big issue and the hotel had a nice 7 person seated private car FREE to take you from... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Penguinl, Thank you very much for taking the time to write a TripAdvisor review on Four Seasons Hotel Macao. We felt very fortunate to receive you during this important time of your life, counting down to expect your new born angel. Please take care and we can't wait to see you and your lovely angel soon. Yours sincerely, Reginia... More 

Hong Kong, China
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

As soon as we entered the hotel we were greeted with warm welcomes. They told us about the things you could do. We were going swimming and as the hotel was full we were expecting lots of people. The pool was empty as so many people were gambling. A great visit. The rooms were excellent as well as the food.

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear carlasia, Thank very much for your nice words about the hotel at TripAdvisor. We are very happy to know that you enjoyed the stay with us very much. We hope to see you again soon. Yours sincerely, Reginia Tam Public Relations More 

Hong Kong, China
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went for 1 night short trip to see the beauty and beast, few people recommended us the FS. the particularity of FS is that they re is no casino IN the hotel, but 2 adjacent to it, plaza and the venitien if you feel like it took the cotai ferry wich drop you 5 minutes from the hotel the hotel... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear jmherbet, Thank you very much for writing a review on Four Seasons Hotel Macao at TripAdvisor. We appreciate your nice words about the hotel. We will keep up the good things for every guest and look forward to welcoming your family back to the hotel very soon. Yours sincerely, Reginia Tam Public Relations More 

Hong Kong, China
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Four Season has always been brand name for people want to get flawless services. I been stay at this hotel for the second time, for the room, the layout kept in modern classic style, and with good quality furniture and uphosotary. For the pool area, they provide three pools with different temperature and two jacuzzi, visit the pool around dinner... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Chong18, Thank you very much for your nice comment on Four Seasons Hotel Macao. We are so glad to know that you enjoyed the entire experience of your stay. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Been staying with this hotel for couple times, and it never disappoint us. Truly a hidden gem in Macau where everywhere are swamped with gamblers and wanderer. This time we come back to celebrate our special occasion, and the hotel did an excellent job to elevate our experience which is truly memorable. The hotel manager Goncalo personally greet us upon... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Daniel C, Thank you very much for taking the time to write such a nice review on FSMacao. We are very happy to know that you enjoyed the entire stay with us. I have shared your kind words with our Hotel Manager, Goncalo, too. He said that he can't wait to welcoming you back soon, and so do all... More 

Sydney, Australia
Level Contributor
12 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel four years ago and then again this week. Nothing in the hotel appears to have changed (was good then and was good now). Certainly some more 'development' (if over priced tourist shopping is your go) in the area - the Venetian is still over the top (and has more shops) - very weird going upstairs... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Keith2014, Thank you very much for returning to Four Seasons Hotel Macao. We appreciate your hotel review written at TripAdvisor. We will take your words seriously and look for opportunities to enhance our guest experiences. We hope to see you again soon. Yours sincerely, Reginia Tam Public Relations More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed with my girl at royal suite for one night, which is totally better than I imagine. The suite was flawless, except forgot to prepare a pair of slippers for lady. Although there is a construction site next to the hotel at the moment, the environment was still quite and comfortable. The pool was great too! However, the mattress was... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Alvin T, Thank you very much for your nice review on FSMacao. We are glad to know that you had a great stay with us. We look forward to welcoming you to the hotel again. Yours sincerely, Reginia Tam Public Relations More 

Hong Kong, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a comfortable hotel. The staff are helpful and nice. The room is clean and big. The location is quite good. Its convencience to go out for dinning, shopping and sightseeing. I like the breakfast buffet too!

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear So A, Thank you for writing a review on FSMacao. We are glad to know that you enjoyed the stay with us. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More 

New York City, New York
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms are classic and well done. Bathroom amenities are good (L'Occitane for regular rooms) to great (Bvlgari for high end suites). Front desk is courteous and professional but slightly under-trained and confused (by Four Season standards) Zi Yat Heen is expensive but is highly recommended. Not perfectly authentic but taste is quite impressive. Breakfast at Belancao has a mind-boggling array... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Don G, Thank you very much for reviewing FSMacao. We are glad to know that we meet your expectation for a Four Seasons experience. Understanding the transforming process of the Cotai Strip may bring a certain level of inconvenience to guests, we will continue to offer our best to counter this temporary imperfection. Yours sincerely, Reginia Tam More 

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