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Four Seasons Hotel Macau, Cotai Strip

Travelers' Choice award winner
Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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1 room 1 guest
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Four Seasons Hotel Macau, Cotai Strip
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437 Reviews from our TripAdvisor Community

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Traveler rating
    319
    84
    23
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108
143
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (437)
  • Mar-May only
    (105)
  • Jun-Aug only
    (148)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (87)
All months
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have been lucky to stay in some of the best hotels in the world but this hotel is by far the best I've stayed at. The whole package from being picked up at ferry terminal to be dropped off was fantastic. The service from the staff was second to none and they made our stay by being so friendly... More 

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Guangzhou, China
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is part of the Venetian complex, I got off the HK-Macau ferry and took the Venetia free shuttle then took a 5 minutes walk to the 4 Seasons, all indoor. The checkin process was quick and smooth, less than 5 mins I was on my way to my room. The room was pretty big around 450 sq ft... More 

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fiberjen
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel might be too "quaint" as compare to those that caters towards a hardcore gambling crowd, but it was done classy and tasteful. The most amazing part of the hotel is its staff. I would like to send my gratefulness to the following staff Ricardo at reception - thank you for your kind upgrade upon knowing this is for... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

I visited Macau quite often and this hotel is the hotel that I preferred. The atmosphere is peaceful and luxurious. The room has the Venetian kind of feeling but with better materials. Spa and relaxing room is amazing.

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Hong Kong, China
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The first time to stay in this hotel was last year. This year my family and I come to there again. The service was still surprised and excellent. The staffs who I met them last year were very nice and helpful. This year I have booked 3 rooms for my family. All of us enjoyed the stay so much. When... More 

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Leicester UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very pleasantly surprised at check in when they upgraded us to ambassador suite which was very large including a dining table for eight. The room was luxurious absolutely loved it. We used the large outdoor pool with the complimentary cabana's and the weather was perfect in early July. The hotel is connected through a walkway to the shopping... More 

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Hong Kong
Level Contributor
59 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Subtle elegance, consistently fantastic service from all staff that is always ready to help, intelligent about their service, personalize experience with plenty of little touches. Room is super comfortable spacious, generous and offer a ‘home away from home’ feeling. Bed is super comfortable (on the soft side, luxurious type) with a pillow menu. Room service food quality is top notch.... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Kizzcat, Thank you very much for taking the time to write a TripAdvisor review about Four Seasons Hotel Macao. It is our great delight to know that you enjoyed your entire stay with us. Mr. Monteiro is our role model, and we all share the same Golden Rule to serve our guests and our colleagues. Thank you again for... More 

2 reviews
5 of 5 stars Reviewed July 24, 2015

Excellent service, staff went out of their way to welcome us. Met us on arrival at the pier, accompanied us on shuttle to the hotel. From then on, every member of staff was super helpful and accomadating. Hotel rooms were fabulous. Definite must for any travellers to Macau

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Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 24, 2015

We arrived to Taipa and were greeted by a lovely host. We arrived early and had to wait for the shuttle van. But this was not an issue as the FS host provided us with a drink and wet towel to freshen up. We noticed that the other hotel counters were not providing this service. Checking in was a breeze... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Amy1982, Thank you very much for taking the time to write such a nice review about FSMacao at TripAdvisor. We are very happy to know that you and your family enjoyed the entire experience in Macau, from the moment you were greeted by our pier representative until your departure. We will share your kind words with Julieta whom you... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 22, 2015

Amazing place, very clean and convenient as shops were located within indoor walking distance. Casinos also located within the hotel. Room service was very fast. Very good food. Service was excellent and staff was friendly. Provided very cozy slippers. Loved the whole experience.

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