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Four Seasons Hotel Macau, Cotai Strip

5.0 of 5 Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
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Four Seasons Hotel Macau, Cotai Strip
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Four Seasons Hotel Macau, Cotai Strip
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386 reviews from our community

Traveler rating
    279
    75
    21
    6
    5
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96
123
14
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • Chinese (Simplified) first
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Hong Kong, China
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

2 outdoor pools (one heated) to swim in and a vey Zen hidden Jacuzzi for a nice dip. Plenty of sunbeds, chairs and tables for guest's use. However, noise, smell and polluted air came from the construction site right opposite the hotel. Bathroom is nice with good amenities, but in general the room is not up to my expectation for... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Louandb, Thank you very much for commenting your recent hotel experience at TripAdvisor. While we are glad to know that you enjoyed the relaxing moments at our swimming pool area, we felt sorry about the inconvenience of not having an in-room coffee machine in Deluxe room. According to the current standard, it is only available from Premier room and... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here for work. Lovely ambience and luxurious rooms. Found my new favorite lotion here, Vervaine by Loccataine which they stocked as amenties. But the winner for me was the attention to detail in customer service, which i have another of examples. 1. Had a book i was reading but didn't have a bookmark so was doing dog ears.... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Alcinda T, Thank you very much for writing such a nice review at TripAdvisor about our Housekeeping team. We can't describe the happiness and motivation that we obtain from your words. We will keep up the good work and continue to explore other opportunities to enhance our guest experience. We look forward to having you back soon. Yours sincerely,... More 

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I are regular travellers to Macau, averaging 10-15 trips a year, usually staying either at Grand Hyatt, Conrad or Wynn, but usually the first two mentioned, this is the first time (Feb. 8-12) that we have ever stayed at the Four Seasons in Macau. First of all, I have to admit the bathroom amenities are of L'Occitaine... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear 711traveller, Thank you very much for taking the time to write a review at TripAdvisor. We are happy to know that you enjoyed the recent experience at Four Seasons Hotel Macao. We believe it is the first of many more memorable experiences to come. Please write to our Hotel Manager, Mr. Goncalo Monteiro at goncalo.monteiro@fourseasons.com, if there is anything... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My stay was superb, the hotel was exclusive and well situated. The lobby was enchanted with beautiful flowers and friendly staff, always around ready to assist with my luggage or requests. Awesome Spa, restaurants and hotel facilities! They made efforts to remember my name and my itinerary and would always check to make sure I was enjoying my stay, such... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Lybnicole, Thank you very much for writing a review at TripAdvisor. We are so happy to know that you enjoyed the entire experience at Four Seasons Hotel Macao. We have already shared your nice words with Jay, our Assistant Director of Rooms, and his team. They all appreciated the motivation very much and look forwards to welcoming you back... More 

Everywhere
1 review
5 of 5 stars Reviewed 4 weeks ago

What a pleasure! Coming out of the taxi and straight away met by gentlemen who answered all our questions with detail and with recommendations. This is what service is all about. Not just taking a bag but doing all the rest without being asked. Into the cafe and Sonia and the Chef's went beyond to deliver whatever we wished for.... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Hello_Mr_Moto, Thank you very much for writing such an encouraging review about Four Seasons Hotel Macao at TripAdvisor. It is our great pleasure to know that we have made your time in Macau enjoyable. Your appreciation of our service has indeed motivated us to keep up the good work for every guest. We look forward to enhancing your next... More 

HK
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

This was our first time staying at Four Seasons. The services and facilities were just exceptional as the other reviewers have commented. We did have an unique experience this trip. At check-in, when we briefly mentioned the special occasion of this trip - my birthday earlier in the month, our wedding anniversary mid of the month and the New Year... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear BW, Thank you very much for taking the time to give us a review on TripAdvisor. We are glad to know that your first experience with us was impressively wonderful. We will keep up the good work and look forward to delivering more enjoyable stays to you in the future. Yours sincerely, Reginia Tam Public Relations More 

Shanghai, China
Top Contributor
112 reviews 112 reviews
112 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed December 19, 2014

Have 2 days in Macau, one day in Macau peninsula, the another day in Taipa. Struggle a little bit between Four Seasons and Conrad and finally choose Four Seasons since it's the first time we try a Four Seasons Property. The lobby, the check-in and the service are all nice and meet the standard of a 5 stars hotel. The... More 

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FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Luca_Luo, Thank you very much for taking the time to write a Four Seasons Hotel Macao review on TripAdvisor. We are glad to know that your first experience at the hotel is an enjoyable one. We hope that this is the first of many more to come. We wish you and your family a happy festive holiday! Yours sincerely,... More 

Hong Kong, China
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 5, 2014

been to macau for many times over the years and this is the first time we stayed at Four Seasons for my Birthday. Official check in time is 3pm but we went there at around 1pm after landed. An early check-in is arranged without any "mercy" feeling from the hotel. Expected but still we were impressed for the staff at... More 

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear ZaWong, Thank you very much for taking the time to write such a good review about Four Seasons Hotel Macao at TripAdvisor. We are very happy to know that you had enjoyed a wonderful birthday celebration at the hotel. We will share your nice words with our servicing team and pastry chef and look forward to having you back... More 

Los Angeles
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 18, 2014

For someone who goes often to Las Vegas, going to Macau is a bit strange. It's pretty much the same hotels, same casinos but much much bigger. Everything is huge and feels unreal. I found it quite disturbing when I went there for the first time. But the best experience I ever had in Macau was with no doubt at... More 

Was this review helpful? Yes 1
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear carolannt, Thank you very much for writing a TripAdvisor review about your experience at Four Seasons Hotel Macao. We are glad to know that you enjoyed the entire experience and felt like at home. We hope you did return to the hotel already and had the chance to experience our spa. Please feel free to write to our Hotel... More 

Bangkok, Thailand
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 17, 2014

The room, the staffs and service, the pool, the fitness and spa all excellent!! i have stayed at the fours seasons Macau on Cotai strip a few times for both business and leisure. i love the 24 hrs gym and the pool(s) make my stay a stay-cation! will definitely return and recommend to friends and family.

Was this review helpful? Yes
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Nitnada, Thank you very much for taking the time to write about your Four Seasons Hotel Macao experience at TripAdvisor. It's so nice to know that you had an enjoyable stay us. Thanks for your appreciation of our 24-hour gym facilities for guests. We look forward to having you back soon. Yours sincerely, Reginia Tam Public Relations More 

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Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau Region > Macau
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons
Hotel Style:
#2 Luxury Hotel in Macau
#2 Family Hotel in Macau
#3 Business Hotel in Macau
#5 Romantic Hotel in Macau

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