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Aquis Marine Resort & Waterpark

Psilidi, Tigaki 85300, Greece
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Aquis Marine Resort & Waterpark
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Ranked #11 of 23 Hotels in Tigaki
A recent review
4 of 5 stars Reviewed February 15, 2015
JTDaprince Newcastle upon Tyne, United Kingdom
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706 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015

Once we'd got over the fact that we were one of the last quite late at night drop-offs as it was so far away from the airport, we arrived to be met with a "doggy bag" upon check-in. Suffice to say the "doggy bag" was indeed fit for said animal and not for human consumption - not a great start!... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2014

The whole of the resort is a massive water park. Brilliant for children and families. Kids will be happy here all day and there's entertainment in the events too for them. So ideal for families. It is isolated with nothing around but a bus runs every hour into Kosovo town so very convenient. There's also a shop in the resort.... More 

Was this review helpful? Yes 3
Grays Thurrock, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 7, 2014

The hotel is basic was rather bemussed by the star rating of 4 in my view its a 3 star maximum. Plus side mini kids club (Magda) was brilliant. Swimming pool and slids apart from it was freezing. Night entertainment was okay but nothing special. Con's. Beds were uncorftable asked for a matress topper which helped. Food was repataive and... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2014

If you like these types of holidays then there is plenty for the kids to do. Staff are very helpful and pleasant. The food was good but quite often repeated. The menu wasn't really for an english palate. Due to the slight rain evening entertainment was cancelled a few times. The entertainment team and bar staff were relentless is trying... More 

Was this review helpful? Yes 2
Aquis_Quality_team, Public Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Thank you for taking the time to share your experience at Aquis Marine with us. We are delighted that you enjoyed all our services and felt so well attended to by our staff. We assure you that we will continue working to improve your next experience with us. At Aquis Marine we strive to provide a unique experience to each... More 

Kingston-upon-Hull, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 24, 2014

We stayed in this hotel for 15-22nd October, first impression it is a resort in the middle of nowhere but it does have a local bus stop 2 minute walk way with a service every hour in to Kos Town, which was very good and reliable. The reception staff were lovely, and a quick check in was provided and even... More 

Was this review helpful? Yes 3
Aquis_Quality_team, Guest Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Dear Guest, We thank you for your most kind review on Trip Advisor and particularly for complementing our dedicated employees. We are delighted that you enjoyed your holiday with us and we hope you will return to Aquis Hotels in the future. More 

Birkenhead, United Kingdom
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 23, 2014

I have only rated this hotel a 2 as it is meant to be a 4 star resort if it was deemed a 3 star resort I would have rated it 3 In the apartments there were door handles hanging off,there was only hot water certain times of the day and only English channels on the TV were bbc world... More 

Was this review helpful? Yes 2
Aquis_Quality_team, Guest Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with Trip Advisor’s readers. We thank you for mentioning our strong points such as the wave pool and especially the staff – your words are encouraging. We have certainly noted your rating us lower than four stars and we kindly inform you that the star categories in each... More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 22, 2014

As a manager back home I can not see how this resort offers an 'holistic' approach as stated in their description. After researching Aquis own website, we were under the impression that the resort was to a high standard. However, we were wrong. We have stayed in 3 star hotels offering better quality than we received here. The photos are... More 

Was this review helpful? Yes 1
Aquis_Quality_team, Guest Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Dear Guest, Thank you for staying with us and for sharing your holiday experience on Trip Advisor. We are sincerely sorry that your arrival experience did not meet the high standards we strive to achieve. Constructive feedback is highly appreciated by us; we will continue to evaluate our procedures, especially in the areas you have mentioned in your review. Thank... More 

1 review
4 of 5 stars Reviewed October 20, 2014 via mobile

From a deputy general manager back home I have been suitably impressed. This resort is well located, great for families, waterpark, slides and all round leisure facilities are excellent, yes it could do with a spruce up here and there, some have mentioned pool surface discoloured, I'm sure they will get to that off season, same for one or two... More 

Was this review helpful? Yes
Aquis_Quality_team, Guest Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Dear Guest, We thank you for your positive review! We are happy that you had such a great holiday experience. It means a lot to us to hear that we met guests' expectations, especially from a person who is in the buisness. Thank you again and we hope to welcome you back in the future. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

After reading mixed reviews decided to take a punt and book here (slides had a lot to do with choice!!!) the complex as a whole was well set out...clean and tidy...outside of rooms needs a bit of tlc(repaint)tho!!! Inside our room had no real problems...bathroom a bit dated but otherwise good...We had a twin room so the fiancé had a... More 

Was this review helpful? Yes
Aquis_Quality_team, Guest Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Dear Guest, Thank you so much for your fantastic review of your recent stay at Aquis Marine Resort. We are delighted that you enjoyed your stay and very much look forward to welcoming you back in the future. More 

Bolton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

Just returned after 2 weeks, the place was a family dream and I would have joined in but for hurting my foot. The weather was brilliant September/October and the sunset their is stunning. It had a very large water park that you would have had to pay for in other places plus the best wave pool I've ever been in,... More 

Was this review helpful? Yes 1
Aquis_Quality_team, Guest Relations Manager at Aquis Marine Resort & Waterpark, responded to this review

Dear Guest, It was very kind of you to let us have your impressions from your recent holiday at Aquis Marine Resort. Your positive comments about the quality and standard of services are very encouraging for all of us here. We are looking forward to the pleasure of welcoming you back at our hotel in the future. More 

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