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All 100 Gili Trawangan accommodations

Good Heart Resort

2.5 of 5 Ranch   |   Gili Trawangan, West Nusa Tenggara, Indonesia
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A recent review
3 of 5 stars reviewed 6 days ago
Jacqueline D London, United Kingdom
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89 reviews from our community

Traveler rating
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    31
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    13
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8
55
3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This place is ok, the rooms are comfortable, very clean and good air conditioning. However in everything else they are lacking. Awful breakfast, bad management the guy tried to rip us over booking a boat. And the place has no atmosphere, the view you get is a wall, I think they are some much better places to stay and it's... More

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Melbourne, Australia
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here with my family for 3 nights, this resort is disappointing, lack lustre and was also expensive for what we got. Our booked room was a garden view, the only view we got was a wall. Not much on offer here at all, our welcome drink was mixed cordial, breakfast was so stingy and tasteless, the seafood dinner... More

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Birmingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had to cancel our booking after the first night 2 days were awful! Very near to a new Mosque, where some old man decides to have a rant over the load speaker during the day and night every day and what feels like every few hours, worst is the 5am one, and he goes on for a while, this... More

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed there for 3 nights, the room was okay (new furnished) but lack of lighting. During our stay, there was blackout happened two nights in a row and the hotel did not have any generator, the staff just said "no electricity". Due to its door locking system, when blackout happened our room will automatically open, we're in shock, thinking... More

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Amsterdam, The Netherlands
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean: yes. the room, open air bathroom and toilete were clean. Service: good service and we git taken care of good. Food: breakfast was not good - every day! Not much choice and simply too expensive to have such a little buffet. Additional: we stayed at the beach front / ocean view. In august not preferred since it is just... More

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Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed July 26, 2014

Paid direct thinking help and get better rate. Well !! Sold me a room that didn't exist, wifi non existent, paid double what Agoda selling for. Service bad :( Was handy to great Italian restaurant few doors up though..

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2014

We stayed in the ocean-view bungalows. Because they were right on the street, the music from the restaurant across the road was very loud, thanks to the A-frame echoing it back and forth until past 2:00 am. It made it a bit difficult to sleep, especially since the volume kept changing. The staff were friendly and the location was pretty... More

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Townsville, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 8, 2014

Poorly run. Booked through there website which gets directed to third party booking agent. We booked a deluxe room as per site with a king and double bed.. Got there, no such room, staff clueless paid top dollar had to get another room at our expense. A friend came and booked through Agoda $70 ??? We paid $170... Breakfast average.... More

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Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Stayed on my own in he bungalow as I wanted something a little quieter, yet close to restaurants so this was the perfect place for me. The staff were lovely and happy and all the neighboring resorts were very friendly and helpful too. Very sad to leave.

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2014

We stayed there for 7 nights in april. The hotel is not a 3 stars hotel. The walls of the room were black painted, the water in the bathroom was salty, wifi didn't work in the room only in the recrption, breakfast was always the same choise, bathroom was hot and humid, sheets and towels were stainy and dirty, they... More

Was this review helpful? Yes 2
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Additional Information about Good Heart Resort

Address: Gili Trawangan, West Nusa Tenggara, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Good Heart Resort 2.5*
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Also Known As:
Good Heart Bungalows Hotel Gili Trawangan
Good Heart Resort Gili Islands/Gili Trawangan

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