We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Good Heart Resort

2.5 of 5 Gili Trawangan, West Nusa Tenggara, Indonesia
Click for phone number
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Good Heart Resort
Professional photos View all
Browse nearby
Good Heart Resort
Write a Review

94 reviews from our community

Traveler rating
    17
    31
    15
    15
    16
See reviews for
9
58
3
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (17)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (12)
All months
London, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for one night, a group of 4 girls. After our previous accommodation this place was amazing. Room was clean, shower was modern and spacious. The room was painted black inside, this made it really quite dark and the lights were not very bright. The doors are locked and unlocked by a finger print which sounds great but... More

Was this review helpful? Yes 1
Luzern
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 17, 2014

What can I say apart from "do not book here"!? Maybe I have to explain myself, so you will understand why me and my girlfriend had an unforgettable stay on Gili Trawangan - in the negative sense. When we arrived, the "manager" at the check-in did not seem to be interested in checking us in swiftly. When he showed us... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 11, 2014

This place is ok, the rooms are comfortable, very clean and good air conditioning. However in everything else they are lacking. Awful breakfast, bad management the guy tried to rip us over booking a boat. And the place has no atmosphere, the view you get is a wall, I think they are some much better places to stay and it's... More

Was this review helpful? Yes
Melbourne, Australia
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 2, 2014

I stayed here with my family for 3 nights, this resort is disappointing, lack lustre and was also expensive for what we got. Our booked room was a garden view, the only view we got was a wall. Not much on offer here at all, our welcome drink was mixed cordial, breakfast was so stingy and tasteless, the seafood dinner... More

Was this review helpful? Yes
Birmingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 30, 2014

We had to cancel our booking after the first night 2 days were awful! Very near to a new Mosque, where some old man decides to have a rant over the load speaker during the day and night every day and what feels like every few hours, worst is the 5am one, and he goes on for a while, this... More

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed August 23, 2014 via mobile

We stayed there for 3 nights, the room was okay (new furnished) but lack of lighting. During our stay, there was blackout happened two nights in a row and the hotel did not have any generator, the staff just said "no electricity". Due to its door locking system, when blackout happened our room will automatically open, we're in shock, thinking... More

Was this review helpful? Yes
Amsterdam, The Netherlands
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 14, 2014

Clean: yes. the room, open air bathroom and toilete were clean. Service: good service and we git taken care of good. Food: breakfast was not good - every day! Not much choice and simply too expensive to have such a little buffet. Additional: we stayed at the beach front / ocean view. In august not preferred since it is just... More

Was this review helpful? Yes
Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed July 26, 2014

Paid direct thinking help and get better rate. Well !! Sold me a room that didn't exist, wifi non existent, paid double what Agoda selling for. Service bad :( Was handy to great Italian restaurant few doors up though..

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2014

We stayed in the ocean-view bungalows. Because they were right on the street, the music from the restaurant across the road was very loud, thanks to the A-frame echoing it back and forth until past 2:00 am. It made it a bit difficult to sleep, especially since the volume kept changing. The staff were friendly and the location was pretty... More

Was this review helpful? Yes
Townsville, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 8, 2014

Poorly run. Booked through there website which gets directed to third party booking agent. We booked a deluxe room as per site with a king and double bed.. Got there, no such room, staff clueless paid top dollar had to get another room at our expense. A friend came and booked through Agoda $70 ??? We paid $170... Breakfast average.... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Good Heart Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Good Heart Resort

Address: Gili Trawangan, West Nusa Tenggara, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Good Heart Resort 2.5*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Despegar.com, HostelBookers, Agoda, Odigeo and Tingo so you can book your Good Heart Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Good Heart Bungalows Hotel Gili Trawangan
Good Heart Resort Gili Islands/Gili Trawangan

93 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (36)
Viewed
Hotel & grounds (8)
Viewed
View from room (4)
Viewed
Room/suite (8)
Viewed
Bathroom (4)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (58)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Bathroom (7)
Viewed
Other (42)
Hotels you might also like...
Check In Check Out
Price Your Stay