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The Trawangan Resort

Certificate of Excellence
South Beach, Gili Trawangan | Pemenang, West Nusa Tenggara 83355, Indonesia
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The Trawangan Resort
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The Trawangan Resort
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308 reviews from our community

Traveler rating
    143
    88
    47
    20
    10
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52
123
8
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (308)
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    (67)
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We didn't stay at the resort, but next time we will be! The restaurant isn't on tripadvisor but it was the best on gili t! The staff are lovely and there's treehouses! TREEHOUSES! And its on a nice quiet part of the beach but still an easy walk from the main strip! I wish I could give this place more... More 

Was this review helpful? Yes
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Jamie S, Thank you for your compliment. You just can't tell how happy our Food & Beverage team members are upon reading it. It certainly made their day it's worth all the efforts. Once again, thank you. And, allow me to confirm this to you that although the layout of the restaurant will be upgraded, the quality food and... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Didn't stay at the hotel, we just ate at the restaurant. Unfortunately we discovered this place in the last couple of days of the trip and it was the best food on the island! Cocktails were amazing, the food was fantastic. They have treehouse style huts you can eat in which were so much fun! Great service. We went in... More 

Was this review helpful? Yes
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Brodieonholiday, Thank you for your kind words. Our Food & Beverage team was thrilled reading this. Thank you. Although we'd be doing some minor upgrade on the restaurant layout, the Tree Houses (and the quality cuisine) will be there waiting for your return. See you again, very soon. Best regards, Rahmat Julyanto More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent 6 night with the family at the Trewangan Resort. We were there in low season and I certainly wouldn't call it the "Party Island" while we were there but for a family stay the Trewangan Resort was perfectly located away from the bars and on a great beach. Safe snorkeling off the beach. Not the best coral but... More 

Was this review helpful? Yes
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Geoff F, Thank you for granting us the honor of having you and your family during your recent holiday, and we are glad to know you that enjoyed your stay. We look forward to welcoming you back, soon. Best regards, Rahmat Julyanto General Manager More 

Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 weeks ago

First of all I would like to comment on other reviewers... Distance to town - perfect aprox 5 min walk. Power outages - this happens all over Asia and the resort did its best to cover when power went out. Breakfast is a la carte and is great , lots to choose and the restaurant where it is served is... More 

Was this review helpful? Yes
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Simon G, Thank you for sharing how your stay as it was. My apology for the gate key issue. Indeed, it was embarrassing however fast we tried to resolved it. Your note on the kitchen cleaning and the lack of fan in lounge is dully noted, and I personally thank you for sharing the effect of copper on pool... More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Where do I start. This resort was terrible. Dirty room, threadbare stained linen, no hot water for the whole stay, the water from the taps was a rusty orange colour, the power was constantly off for extended periods, the pool water was hot, cloudy and smelly and the staff very unhelpful. For example I want to get some laundry done.... More 

Was this review helpful? Yes 2
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Jayne221, Thank you for your candid review, and it is disheartening to learn that many points were just not right during your stay, it made Faulty Towers parody looks pale in comparison. My unreserved apology for the shortfalls. Your precious feedback is very valuable, and we can't thank you enough for it. In any ways that I can convince... More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2015

Stayed there in October 2013 and absolutely loved it! Quiet location despite being 5 mins walk from all the bars and restaurants. The breakfast spot is amazing too. I definitely recommend this hotel and would return! :)

Was this review helpful? Yes 1
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear NataleeD, Thank you for kind words. You can't describe how happy we are to know that you enjoyed your stay with us. It really means a lot to us. Once again, thank you. Your return is eagerly awaited. Best regards, Rahmat Julyanto General Manager More 

Perth, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

My partner and I stayed here in February and had a lovely time. We stayed in a standard room, and it was very simple but had everything we needed; a nice bathroom, comfortable bed, safe, tv and aircon. The staff were lovely, and breakfast was awesome, complete with a beautiful view from the breakfast table.The Trawangan resort is located just... More 

Was this review helpful? Yes
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Ms. Ttanika, Thank you for your kind comments. We're thrilled to know how you enjoyed your holiday with us here in Gili Trawangan. Your compliments to the Chef and other team-members are well acknowledged and they are thrilled upon reading it. Once again, thank you. We can't wait to welcoming you back soon. Best regards, Rahmat Julyanto More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 5, 2015

I checked in in the afternoon and went straight to the beach. When I came back late at night I saw that there was - No toilet paper - no soap nor any bath amenities like shower gel or shampoo - no drinking water - many death insects - dust everywhere - no WIFI available And this for 150€ per... More 

Was this review helpful? Yes 8
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Ms. Laura G., Thank you for your feedback, and it's disheartening to learn that your one-night stay was not as expected despite your initial approval and excitement upon showing it. Your points are taken seriously, and the lack of basic setup or cleanliness are not acceptable, I agree. I also regret the offer to contact me by phone was... More 

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

We are sad to be checking out today from our wonderful stay at the Trawangan. The staff are wonderful and so accommodating. The chef was even willing to make some indonesian rice porridge for our baby (she's new to solids). The best part of this place was the breakfast, this morning I had eggs benedict, hash browns, toast, a croissant,... More 

Was this review helpful? Yes 1
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Ms. KateM, Thank you for taking the time to write your holiday experience. We're glad to know how you enjoyed the quick getaway with baby Brooke, and thank you for the compliment on the breakfast selection. I'm sure the Kitchen Team would be ecstatic hearing this. Once again, thank you for staying with us, and we look forward to... More 

Jakarta, Indonesia
Contributor
14 reviews 14 reviews
6 hotel reviews
3 of 5 stars Reviewed January 25, 2015

Me and my family with 2 little kids stayed there for a week and had mixed emotions about this place. Here are the positives. Nice plunge pool (we stayed at the 2 bedroom villa), very nice breakfast (we have to choose from the menu but most of them are very good), within walking distance to central area but far enough... More 

Was this review helpful? Yes
GMTTR2010, General Manager at The Trawangan Resort, responded to this review

Dear Bapak TinoJakarta, Thank you for staying with us and for the keen observation on the challenges you encountered during your stay with us. We are and will always address any feedback that would improve the resort prior to your return in the near future. I am sorry for the mozzy bites on beautiful Isabella, but I trust she's fully... More 

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