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Pondok Santi Estate

Certificate of Excellence
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Gili Trawangan, West Nusa Tenggara, Indonesia
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Best prices for: 1 room 1 guest
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Pondok Santi Estate
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144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

After having spent time on both Air and Meno before going to Trawangan, we wanted somewhere just as peaceful to stay on the busier island and we found it. Pondok Santi is close enough to all the restaurants, bars, etc but far away enough to feel really secluded and peaceful - it also has its own private, beautiful beach for... More 

Was this review helpful? Yes
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

When you stay in Pondok Santi, you don't need anything else. It's the most beautiful resort in Trawangan. Now, there are only 6 bungalows in a big part. But more are building. But the place is big enough to garantee exclusive service And peaceful. We stayed there in june And very often, we were the only guests at the swimming... More 

Was this review helpful? Yes
Georgie_Newton, General Manager at Pondok Santi Estate, responded to this review

Hello, Thank you for your review. I am glad you enjoyed your holiday at Pondok Santi and your breakfasts on the beach.So stunning down there at that time of the day. And the pool area, is now becoming very popular with the guests. Beach in the morning and pool in the afternoon. Thank you for your visit. Best wishes from... More 

Kuala Lumpur, Malaysia
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed May 24, 2015

We stayed at this hotel somewhere in March. Went there with my family, my wife and 2 kids. This place is amazing we love it. Stayed for 3 nights not complaint we loved it. (except, the place went blackout - this is beyond their control - it was blackout the whole island without electricity about 15 mins) The best thing... More 

Was this review helpful? Yes
Georgie_Newton, General Manager at Pondok Santi Estate, responded to this review

Hello and thank you for your positive explicit review. Good to read you enjoyed our breakfasts so much…and having them on the beach is special…a pleasant tranquil way to start the day…..a lot of guests say our breakfasts keeps them going all day! Thank you for mentioning the staff with such positive comments , they all love their jobs and... More 

Munich, Germany
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

We stayed at Pondok Santi for 2 nights in the beginning of our Asia trip. The place was everything we had hoped for. Small, very familiar setting with every employee seeking to make your stay perfect. Everything is easy, there is no pretending and in combination with this beautiful and relaxed island you can really forget the world around you.... More 

Was this review helpful? Yes 1
Georgie_Newton, General Manager at Pondok Santi Estate, responded to this review

Hello Mike and Tina, Thank you for your review and sharing your thoughts with other travellers. Great that you fell into "relaxation" mode so quickly here. It certainly is designed for just that, with plenty of different options to relax in! Thank you also for the compliments re the staff , they do try hard to please our guests and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

What a beautiful piece of paradise on Gili Trawangan. So quiet, peaceful and spacious, quite a contrast to the remainder of the Harbour side of the island ! Nothing was too much trouble for the amazing staff at Pondok Santi. Beautiful bungalows so well appointed with amazing outdoor bathrooms. Never felt so relaxed and looked after. Thanks to all at... More 

Was this review helpful? Yes 1
Georgie_Newton, General Manager at Pondok Santi Estate, responded to this review

Hello Peter, Thank you for your prompt reply. I was great to have you and your friends stay together here. It is a pleasure for us to look after such a happy relaxed group of friends! So happy you have enjoyed your second experience on Gili T. Yes it was a fun boat trip we all had and glad you... More 

Melbourne, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 31, 2015

We stayed here for four days whilst visiting Gilli Trawangan. We could not of picked a better place to stay on GT!.... GOOD stuff first: From the moment we turned up we felt immediatly relaxed and welcomed! The large grounds totally sets this accomodation aside from the rest! The pool (recently built) is absolutely beautiful, the layout & the water... More 

Was this review helpful? Yes 1
Georgie_Newton, General Manager at Pondok Santi Estate, responded to this review

Hello, Thank you for taking the time to write a review. It means a lot to us to get feed back from guests. Great to hear you loved the bungalows and bathrooms so much. And you were very correct about the beach. It is beautiful but reef shoes or swimming in your flip flops is a good idea. Thats what... More 

Singapore
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 15, 2015

The setting is picture perfect, the hospitality exceptional and the experience will leave you spoiled.I often choose to stay in small boutique resorts as it often provides the space to get away from the crowds. Pondok Santi is overly generous with that! When you walk into the estate, you feel you've entered a sanctuary with all that space. The grounds... More 

Was this review helpful? Yes 2
Georgie_Newton, General Manager at Pondok Santi Estate, responded to this review

Hello Little Nomad, Thank you so much for your review. Sharing your experience with other travellers is something we really appreciate. And having you both with us was our pleasure…you were so friendly and fun you will be rememberd by us all. And thank you for taking the adverse conditions during Cyclone Lam all in your stride. It was a... More 

San Francisco, California
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed February 25, 2015

It is fairly rare that you find a property that actually looks better in real life than it does in promotional photos, but that was the case for our visit. We did not know exactly what to expect when we booked online, since "bungalow" can mean VERY different things in different parts of the world, yes? But how many bungalows... More 

Was this review helpful? Yes 2
Georgie1903, General Manager at Pondok Santi Estate, responded to this review

Hello Drew, Thank you so much for your review and sharing your experience with other travellers. ( As I write this I am watching the staff member yet again hand scrubbing the white paths! Glad you appreciate his effort. We have a tree near the path where the birds eat the berries then drop their " doings" on the path…..it... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 6, 2015

My husband and I and two of our close friends stayed at the Pondik Santi between Christmas and New Year. The location and the grounds on the estate are fabulous. The staff were very friendly and helpful on arrival. Unfortunately for our AUD $450 per night it was very disappointing. Firstly the rooms were small and we had no where... More 

Was this review helpful? Yes 1
Georgie1903, General Manager at Pondok Santi Estate, responded to this review

Hello Joanne, Thank you for compliments and comments. . I have taken on board what you mentioned. I hope you found the wicker baskets on shelf to unpack into. Maybe we can add a 4th one in there to give more "drawer space". And maybe show guests on arrival there is a shelf above mini bar fridge and maybe we... More 

Perth, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

The Bungalow opens up to the outdoor bathroom was amazing and almost felt wasted, its such a nice area you’ll want to spend time out there. When you are in the shower you will be mesmerized by the open sky and the massive coconut trees that dominate the open grounds of the estate. The rooms are exceptionally clean, if you... More 

Was this review helpful? Yes 2
Georgie1903, General Manager at Pondok Santi Estate, responded to this review

Hello, Thank you for taking the time to write such an explicit review. We really value peoples comments and constructive criticism .I hope I can reply as well to you! Thank you for your compliments about the cleanliness of rooms and the staff helpfulness. That means a lot to us.The staff love to part of the guests Pondok Santi experience... More 

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