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Secret Garden

Certificate of Excellence
Beach Street, West Nusa Tenggara, Indonesia
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Secret Garden
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174 Reviews from our TripAdvisor Community

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Traveler rating
    98
    50
    4
    12
    10
See reviews for
7
69
24
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (43)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (24)
All months
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed in a 4bunk beds for $15/night. Plus no breakfask included. The bed was small and soft. The pillow is just way tooo uncomfortable. Toilets was v big however there were no door, just curtains. Only plus point is theres hot water to shower. Totally not worth it for this price.

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1 review
2 of 5 stars Reviewed 3 days ago NEW

We payed 15$/night for a reeeally small room with 6 bunk beds that were smaller than a single and the steps were half as wide as normal which made it so hard to get in and out of the bed. The room had a/c but the washroom had no door and only a curtain so you can hear everything. The... More 

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Melbourne, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 weeks while I did my divemasters. The lovely staff, made me feel incredibly welcome and they really went above and beyond; helping me with everything from restaurant recommendations to visa extensions. My room was large and had a nice shower as well as wifi which is more than I can say for a lot of... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Secret Garden is located right by the main strip on the beach, so the price was fair, especially considering it had working aircon and hot water shower. The room was nice and big, and it was fairly clean. The staff are all wonderfully helpful, especially Goh, who will make anything possible. Even arrange a charter to Gili Meno late at... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great alternative to hostel if you'd prefer your own room for a similar price. I talked them down to 200k per night. Big comfortable bed, air con, centrally (but not a noisy area) located. Only complaint is my room was right next to the bar where staff should chat and listen to music quite "early" in the morning. (Like 8:30)... More 

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Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For the price we paid we are unable to complain. The air con worked fine the shower was powerful yet cold and any request we made to reception was fulfilled. The outside was uncared for and it was down a side but but we thought it was more than fine and when your out and the beach all day it... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the secret garden hotel with a friend last month and It was a disaster from the word go. Everything they promised us during our stay was incorrect (eg the wifi disn't work, we had to pay for breakfast, a/c did not work, safe did not work etc etx) However out main disappointment was - one day we... More 

Was this review helpful? Yes 3
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

Great room, well priced, and the staff are very, very friendly and caring. It was sad to leave after you become friends to a lot of the staff members. The rooms were cleaned whenever you wanted and anything you needed, may be it new towels, something fixed, or just a conversation, was always there for you. Highly recommended if you're... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 14, 2015

Me and my girlfriend stayed here for three nights. The first room we got offered was really not at all what the pictures looked like. Very dark and the bathroom looked very demolished. Mold everywhere and also the outside area looked liked nobody takes care of it at all. We asked for a different room which we quickly received. On... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 7, 2015

This was really a great place to stay on Gili Trawangan. The money is worth it and everything is close to the main road (not to noisy). The staff is really helpfull, it is so clean and the breakfast is good aswell! Thank you Handy for helping me. Will come back soon.

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Prices are for 1 room, 2 adults
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