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Secret Garden

Certificate of Excellence
Beach Street, West Nusa Tenggara, Indonesia
Secret Garden
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168 reviews from our community

Traveler rating
    96
    48
    4
    10
    10
See reviews for
7
69
21
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (168)
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    (43)
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2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed at the secret garden hotel with a friend last month and It was a disaster from the word go. Everything they promised us during our stay was incorrect (eg the wifi disn't work, we had to pay for breakfast, a/c did not work, safe did not work etc etx) However out main disappointment was - one day we... More 

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Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great room, well priced, and the staff are very, very friendly and caring. It was sad to leave after you become friends to a lot of the staff members. The rooms were cleaned whenever you wanted and anything you needed, may be it new towels, something fixed, or just a conversation, was always there for you. Highly recommended if you're... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed May 14, 2015

Me and my girlfriend stayed here for three nights. The first room we got offered was really not at all what the pictures looked like. Very dark and the bathroom looked very demolished. Mold everywhere and also the outside area looked liked nobody takes care of it at all. We asked for a different room which we quickly received. On... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 7, 2015

This was really a great place to stay on Gili Trawangan. The money is worth it and everything is close to the main road (not to noisy). The staff is really helpfull, it is so clean and the breakfast is good aswell! Thank you Handy for helping me. Will come back soon.

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Naples, Italy
1 review
5 of 5 stars Reviewed April 30, 2015

Just stayed in this comfortable and nice place few days ago.Well thay deserve 5 stars for everything from pickup(sorry i've missed ;) ,location,friendly staff,especially (H)andy ;) good breakfast and spacious room. If you plan to stay on gili dont miss chance to stay in this GEM..thanks again guys

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1 review
5 of 5 stars Reviewed April 20, 2015 via mobile

Super comfy, nice and clean room with hot shower! It s quiet and the staff is very friendly! Andy the manager would do everything to make you happy! 2 min walk to the beach and bars without the parties noise! And the food at Egoiste restaurant is very good! Best pizza ever and cheap yummy cocktails for the never ending... More 

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Weiler-Simmerberg, Germany
1 review
5 of 5 stars Reviewed April 16, 2015

I was here for 7 days. Hendy welcomed me when i arrived with the ferry and helped me with my luggage. The room was clean, the garden is quite and nice to relax. The staff was very helpful and friendly whenever we had questions or problems. We were able to book snorkeling trips there and it was very well located... More 

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Zurich, Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

Thanks Andy and all the staff at Secret Garden. Really friendly and helpful. I strongly recommand that place to anyone who is looking for the best room at the best price. I'll see you soon guys!! Pépééééé!

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

We stayed a week in gili trawangan and we wanted stay there for one month :) the hotel was perfect and staff very helpful about our needs. The area to relax in front of the garden with hammock was very nice to chill out after a hangover! Air-conditioned, a iPhone deck, good Wi-Fi, dvd and TV and free movies and... More 

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2 reviews
1 of 5 stars Reviewed March 19, 2015

We booked in here back in mid February. Four of us booked into 2 rooms for 3 nights after being approached on the main street by staff. Initially we had a quick look at the rooms, paid, dropped our bags off and went to get food. Big mistake because when we got back we slowly began noticing everything that was... More 

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