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Grand Rose SPA Hotel

Certificate of Excellence
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Tallinna 15 | Kuressaare, Kuressaare, Saaremaa 93811, Estonia
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1 room 1 guest
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98 Reviews from our TripAdvisor Community

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Traveler rating
    41
    31
    15
    7
    4
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25
48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (98)
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    (25)
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Tallinn, Estonia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place is very beautiful and comfortable. The hotel is situated closed the city center. The SPA has all kind of sauna and swimming pools. A car parking is situated in front of hotel. The staff was available to help the guests. We are very satisfied that we have chosen this hotel and. I think that we will consider it... More 

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear valued guest We are very thankful for Your 5-star review and happy, that You enjoyed stay in Grand Rose SPA Hotel. It is really great, that You were satsified with our pool area and city-centre location. We really hope to see You again in Grand Rose SPA Hotel Warmest greetings Mario Sau Sales manager of Grand Rose SPA Hotel More 

funchal
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice, not great. The rooms are clean and in good condition but not modern by any standards. We first got a room with no ac and had to change as it was a hot day. The second room was fine and we slept well enough with the extra pillows. The spa was well above average but not... More 

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear valued client Thank You, that You choosed Grand Rose SPA Hotel for Your stay in Kuressaare. We are very thankful for Your valuable feedback. Even that You had some negative experience, we hope that overall You enjoyed Your stay. We really would like to offer best customer service and with every situation we are making it better Hopefully You... More 

Tallinn, Estonia
2 reviews
5 of 5 stars Reviewed 1 week ago

Really good service, staff was very friendly. Nice and cozy hotel- suprisingly even regular twin room looked very good. Loved the restaurant - stayed there in August and weather let us have dinner in the summer-garden which was very romantic.

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Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear Kätlin We are very thankful for Your valuable feedback and 5-star review ! It´s very good to know, that You enjoyed our summer restaurant and stay with us! You are very welcome to visit us again, we are waiting You Warmest greetings Mario Sau Sales manager of Grand Rose SPA Hotel More 

Tallinn, Estonia
1 review
4 of 5 stars Reviewed 2 weeks ago

I like this place very much but it is time to renew the place. our room was tiny and had no ventilation.procedure rooms are located all around the sauna centre. That means that we heard all the noise while we were getting our massages.

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear valued visitor We are thankful, that You have choosen Grand Rose SPA Hotel for Your stay. Your valuable feedback is also very important for us and we really counting with this. Yes, our treatment rooms are located around the Spa Centre, because it is more comfortable for clients to stay in one area and relax. We are sorry, that... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

First I got there, there are no car parking. Then I go inside the admisitrator was very rud! SPA is small and the inculding price SPA cares are terrible. Hotel have no conditioner, the rooms service are allmost under the 0(zero). When I leav the administrator want to charge more 35eur. So I was very disappointed.

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear Marco S. we are thankful, that You found time to give us a little feedback about Your recent stay. But it's regrettable, that You did not was exactly what You expected, we are very sorry about this. we have free car parking just across the street, so it's not longer disdance than other hotels. We apologize, that our receptionist... More 

Los Angeles, California
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Here are the five stars for: * the custom-made intimate spa area with antique colors * furniture in the rooms (rose-themed) * restraurant (romantic, old stone walls, white table cloths, great food) * breakfast (meat, pastries, salads, eggs, freshly brewed excellent coffee) * outer summer terrace * service (great girls at the front desk). * location (Grand Rose is just... More 

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Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear Annie Thank You very much for Your 5 star review !. Our team is very thankful ! We are happy, that You enjoyed Your stay with us and had such good emotions. Thank You for Your positive feedback to our team, restaurant and hotel overall. We really would like to welcome You again in our hotel Warmest greetings Mario... More 

Solihull, England, United Kingdom
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Positive-best spa hotel we have stayed in!(Staying in Meresuu and Jurmala were both stressful and negative experiences.). Very helpful and lovely staff. Procedures are done by true professionals who know how to make their clients happy. Very good beautician. Great location-Kuresaare and Saaremaa are amazing places. A lot of good restaurants in the area, including hotels own restaurant. Excellent breakfast.... More 

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear valued customer Thank You very much for Your 5 star review for our hotel, our staff is very happy ! Your review is very detailed and thank You, that You find time to write this, it is very important to us ! We are happy, that overall You enjoyed Your stay with us. Your advises are also very grunded.... More 

Tartu County, Estonia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent one night there. The spa has not been redone a long time so it is a bit outdated. The rooms are nice but there is no mini bar or room service. The restaurant was a real disappointment. The good was expensive and some of it was inedible. (The lamb burger) fortunately we didn't have to pay for it... More 

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear valued customer Firstable, we are very thankful for Your valueable feedback. We have renovated all our saunas lately, so its very hard to say, why there seemed outdated. Your restaurant feedback is very honest and we are thankful for that. Overall, our summer terrace is highly rated, but seems, that You got very bad experience from there and its... More 

Lloret De Mar
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very cozy room and interior in all hotel . Breakfast was excellent. Only thing that disturbed us was that there were alot of noisy children in the pool. Overall it was a nice place and we might visit it again :)

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear Anneli We are very happy to receive Your valuable review about our hotel ! Thanks a lot. Its very nice, that You enjoyed our rich morning buffet and stay overall. We really hope to welcome You again in our hotel Warmest greetings Mario Sau sales manager of Grand Rose SPA Hotel More 

Stourbridge, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

The sauna centre was probably the best in Estonia, quite small but excellent and very versatile. BUT.... I didn't like the treatment rooms' location. While the treatments were very nice and relaxing, the noise and kids shouting just outside the door with no insulation was simply irritating and greatly degraded the experience. The faint calm music in the corner of... More 

Was this review helpful? Yes
Mariosau, Director of Sales at Grand Rose SPA Hotel, responded to this review

Dear Evelyn Thank You very much for Your very detailed feedback. It is very kind of You, that You took Your time to write this. This is very important to us and other visitors. Yes, our treatment rooms are near saunacentre. Main reason is client comfort. It is easy to wait Your treatment in pool or in jacuzzi instead of... More 

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