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Blue Sea Callao Garden

Avda. El Jable 39, 38678 Callao Salvaje, Tenerife, Spain (Formerly Vime Callao Garden)
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Blue Sea Callao Garden
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362 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stoke
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Just came back from Callao gardens,where shall I start,,reception area looks great as you enter the hotel, ground are great if you enjoy hundreds of steps, room big but not very good condition at all, very very dated, ants every where , had to change rooms in the end, they where everywhere,One bar for the entire hotel!No blow ups aloud... More 

Was this review helpful? Yes 2
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear clients, We want to say that we deeply regret that your holidays in our establishment have not been successful they would have had to be, Thank you for expressing your opinion, although negative helps us a lot to evaluate our weakest points and work to improve them. Despite the title of your comment, it will be a pleasure if... More 

yorkshire england
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we were there from the 20/06/2015 for a week the sea view was only a bit of the sea so we paid the extra and upgraded to a superior room? better view apart from the palm tree blocking the view if you sat down loads of steps built on a hill you need to be semi fit to go anywhere... More 

Was this review helpful? Yes
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear Sharon, We greatly appreciate your opinion after returning from your vacation, thanks for taking the time and for your kind evaluation. We also apologize for the mistake with the tour, we are sure it was a misunderstanding, we are happy to know that finally was solved and enjoyed the visit to Loro Parque. Best Regards. More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Appartment hotel was clean and well equipped . Food was amazing such variety and quality always choice of fish meat pastas fresh salads vegetables home made soups and an array of beautiful afters. Local wine was of nice quality . So many lovely staff I wish I knew all your names to thank you all individually but I do not... More 

Was this review helpful? Yes 1
Blue Sea H, Reception Manager at Blue Sea Callao Garden, responded to this review

Dear clients, Thank you very much for your wonderful review, we are very happy to have provided you a great holiday. For us it is the most important. Thank you very much for your wonderful score of all our services. We hope to see you soon. Best Regards More 

Ayrshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Our vacation was from 06/06/15 to 20/06/15. Booked this through a deal we had bought in to last year through RCI, this was the only hotel they could offer us despite requesting 4 others. We read some reviews on this hotel before we left and were aware that it was 3 star and had some bad reviews. But we went... More 

Was this review helpful? Yes 2
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear clients, Please accept our sincere apologies for not meeting your expectations. We appreciate and value your opinion and will be taken into account, we regret your early departure and we'd love to give us a new opportunity if you decide to come back another time. Best Regards. More 

Travelers are raving about these Callao Salvaje hotels

Milton Keynes
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Positive points were the apartment location, we were close to reception and one of the pools. The area around the pool was quiet, and had good access to toilets, but not many people seemed to come to our pool. Pool area was clean however some of the beds were damaged and probably should not have been used. There was what... More 

Was this review helpful? Yes
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear Mr. Milton Keynes, We appreciate your opinion and we want to thank you for choosing our hotel for your vacation. We regret the inconvenience to the number of towels the first day and hope you decide to return and can bring you a completely satisfying holiday. Thank you very much indeed for your kind and fair valuation. Best Regards. More 

Milton Keynes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hotel staff were lovely and friendly. (This is the only positive thing) Room was cleaned every other day but the window in the bathroom did not open and there was no fan so mould smells and toilet smells were in the room for a long time. I know the website said a few steps but seriously... we are fit middle... More 

Was this review helpful? Yes 1
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear Michaela, We'd like to let you know that we deeply regret not being able to provide the holiday that you expected to have. We thank you for exposing your opinion. We are saddened to receive negative reviews but we value to keep working and get better every day. Thank you for your positive assessment on the friendliness of our... More 

Castle Douglas, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was our best holiday yet. We came last year and will come again next year. Before coming here we always self catered but being all inclusive has given us better food and drink and kept our costs down. My son has always enjoyed lounging round the pool and I am relaxing into it and having good swims in between... More 

Review collected in partnership with Low Cost Holidays

Was this review helpful? Yes 1
Blue Sea H, reception manager at Blue Sea Callao Garden, responded to this review

Dear Julia, It makes us very happy comments like yours, we thank you for expressing your satisfaction, for choosing us again to enjoy your holiday and especially by your intention to do so once more. Thank you very much indeed and we look forward to welcoming you back. Best regards. More 

Barnsley, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed here in a self catering apartment, everything was clean and pretty basic. The 3 pools were nice and quiet so didnt struggle getting a sunbed. However there were tons of steps and a steep walk to the very few shops/bars in Callao Salvaje. Ended up going to Las Americas everyday (20 min taxi ride away) as just couldn't find... More 

Was this review helpful? Yes 1
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear Mary, Thank you very much for taking the time to write your opinion. We thank positive value and we are very sorry you've found too quiet the area where we are located. Best Regards More 

Cromer, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked with seasonal holidays and asked if it was hilly as my husband has a knee problem I was informed the it was a bit of a rough terrain to get to the beach but otherwise it was ok. When we got there we were horrified to find the hotel was on a steep hill and steps everywhere we... More 

Was this review helpful? Yes 2
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear Margaret, Thank you for your comment. We regret that your travel agent did not give good information about the characteristics of our hotel and we appreciate the score received. We hope that your agency has given a satisfactory answer. Best Regards More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed from end of May to first few days of June, in a room on 3rd floor. Didn't mind paying for safe (€15) as you kind of expect that anyway, plus €60 deposit which you get that back when you hand the key back. The room was big, well laid out and balcony was nice! However we had a problem... More 

Was this review helpful? Yes 1
Blue Sea H, Reception manager at Blue Sea Callao Garden, responded to this review

Dear customer, Thank you very much for the time you have spent to review your stay with us. Thanks also for the good valuation on our service and staff as well as facilities and our apologies for the inconvenience with small ants. Best Regards. More 

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