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Apartamentos Tropical Park

Avda El Jable 41, 38678 Callao Salvaje, Adeje, Tenerife, Spain
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Apartamentos Tropical Park
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1 room 1 guest
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Ranked #2 of 5 Hotels in Callao Salvaje
A recent review
3 of 5 stars reviewed 1 week ago
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I've been really disappointed by this hotel, not only the facilities but the staff as well! We stayed in a 2 bedroom apartment on the 5th floor with no lift or air con, the beds are very uncomfortable and the pillows are old and lumpy so we basically haven't slept for 2 weeks. On the plus side, the apartment got... More 

Was this review helpful? Yes
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, Thank you for giving us your stay feedback and please accept our sincerest apologies for the inconveniences you had during your stay. We greatly appreciate your comments, as it helps us to improve and provide the best service. The problems that you mentioned have been brought to the attention to our heads of department. In regard to the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Firstly, let me get the negatives over with. The apartments have no air conditioning, but noisy ceiling fans, along with the beds and pillows being the most uncomfortable we have encountered, leading to a very poor nights sleep. Even though we left the windows open there seemed to be no air flow and the apartment in the evening was stifling.... More 

Was this review helpful? Yes 1
Manchester, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well we didnt pay much so its worth stating that first. This hotel is a bit 1980's and could do with updating throughout. Rooms dont have any air conditioning and that added to the truly awful beds made nights uncomfortable. On the plus side the swimming pools were great. There was also limited entertainment programme which was OK. Annoyed that... More 

Was this review helpful? Yes 1
Cambridge
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Tropical Apartments with my family we had a room right by the pool and we had great views, it had entertainment, free wifi in the restaurant area, and with friendly staff, it is not far from the beach,

Was this review helpful? Yes
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, Thank you for your nice review. It was a pleasure to have you as our guest and we will be pleased if you return for your next vacations :) Kind regards, Nira Ripoll Assistant Manager More 

A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

I found these apartments very poor right from the moment of check in which took an absolute age! The old lady with short hair and glasses was not friendly or helpful. You are then told you have to pay for the internet and basically most of the services?! Who in the hell pays for wifi these days that's a scam!... More 

Was this review helpful? Yes
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, We appreciate you taking the time to share your experiences with us. So sorry to hear that we did not meet your expectations during your stay with us. We apologize if this caused you any inconveniences. Our team strives to provide our guests with great experiences and regret not being able to exceed your expectations. Unfortunatelly we can... More 

Pontypool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The apartments are clean and comfortable. twin beds in the bedroom and double sofabed in the lounge. Our apartment was above the diving school at the top of the hill. There are lots of stairs but we coped fine. No air-conditioning so we had to keep windows open, this was a problem at around 1am when the bins were emptied... More 

Was this review helpful? Yes 1
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, Thank you very much for choosing to stay with us on your recent trip, and thank you also for taking the time to write your review. We already have a project for a general refurbishment for our resort on the 1st of May 2016, so we will have elevator installed in the complex, and we will improove the... More 

Bracknell, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room is everything you basically need for a family holiday we were on the ground floor (119)opposite the tennis court. There is a laundry area next to the information office as there are no machines in the accommodation. You need to take our own hair dryer. No rear access meaning you have to go up and down the stairs... More 

Was this review helpful? Yes
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, Thank you for choosing to visit Tropical Park resort recently, and for taking the time to write your review. Your warm words about our staff is greatly appreciated, and i would like to thank you very much for your kind comments. I will be certain to forward your comments to the team. I would very much like to... More 

Lelystad, Nederland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Husband and I stayed in the Tropical Park for a week last June. Overall a very nice apartment with good kitchen and nice bathroom. Service very good and very friendly and helpfull staff at the reception. Pools well looked after and cleaned each day. Busstop very close to the apartments for Playa de las Americas and in the other direction... More 

Was this review helpful? Yes 1
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, Thank you very much for taking the time to review Tropical Park, and for choosing to stay with us on your recent vacation in Tenerife. We are absolutely thrilled to know that you and your husband enjoyed your stay with us so thoroughly, and that you found our apartments comfortable and well equiped, also a good service and... More 

Croydon, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This holiday surpassed my expectations. The apartment was clean, spacious and perfect for myself and my partner. We were very lucky to have a patio which walked straight on to the swimming pool. This was the most relaxing holiday I had ever had. Staff were very helpful when I could not get my wi-fi to work once I had purchased... More 

Was this review helpful? Yes
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, Thank you very much for choosing to stay at Tropical Park recently, and for taking the time to write your lovely review. We are absolutely thrilled with your wonderful feedback. It is an immense pleasure to know how much you enjoyed your stay with us, and that we managed to surpass your expectations. We look forward to welcoming... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 30, 2015

We were there for a relaxing holiday . Quiet and clean place with very spacious apartment . Recommended for family or couple . Two swimming pool , tennis court, wellness center and quiet good animation . Literally situated at 200 m to the seaside. Definitively a nice establishment . Only thing could be better : Food , plentiful and savory... More 

Was this review helpful? Yes 1
Nira R, Subdirectora at Apartamentos Tropical Park, responded to this review

Dear guest, I would like to thank you very much for taking the time review Tropical Park and for choosing to stay with us on your recent visit to Tenerife. From beginning to end your review was a delight to read, and I am absolutely thrilled to know that every aspect of your stay left such a hugely positive impression,... More 

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