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All 4 Callao Salvaje accommodations

WimPen Sueno-Azul

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Sueno Azul, 38678 Callao Salvaje, Tenerife, Spain
Hotel amenities
WimPen Sueno-Azul
Certificate of Excellence 2014
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64 reviews from our community

Traveler rating
    40
    19
    3
    2
    0
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36
15
Solo
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Business
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newbury, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed in many timeshare resorts over the past 30 years, and this must be one of the best. It is only a small resort - about 30 detached bungalows - but the quality and service are excellent. From arrival to departure the staff from reception, to maintenance and cleaning could not have been more helpful. The unit was... More 

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Cheshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 17, 2014

I have been staying at Sueno Azul for many years and I am very surprised to read the terrible reviews that have been posted. I have never had a bad experience whilst staying at Sueno Azul and should there be a problem Josi and Marigel at reception act quickly to get it sorted as soon as possible with nothing being... More 

Was this review helpful? Yes 3
Bracknell, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 29, 2014

I was very disappointed at the reviews concerning the poor experience that was posted recently; we were there at the same time and experienced none of the problems encountered by these clients. What faults reported by us were fixed within a couple of hours - including a replacement toilet seat, extra pegs and extra pool towels. A fault in the... More 

Was this review helpful? Yes 2
Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Having been an owner at Sueno Azul for in excess of 10 years we have always enjoyed our holidays. The staff have always been friendly and extremely helpful and nothing has ever been too much trouble for them. We cannot understand the bad reviews we have read and on reflection it seems to be more of a conspiracy towards the... More 

Was this review helpful? Yes 1
Middlesbrough, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

My wife and I have just returned from 2 weeks here for the 3rd year running and I agree with previous review some professional complainers must have been elsewhere. The resort has 32 villas and Las Brisas has 150, so olympic swimming pool is not likely. There are no cleanliness problems and both sunbeds and umbrellas are adequate. Perhaps the... More 

Was this review helpful? Yes 2
Surrey/Hants border
Top Contributor
75 reviews 75 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 20, 2014

We booked this break at quite short notice using my boyfriends RCI points and bought two friends with us. The villa was really high quality and have no complaints about any of the facilities. My only issue was that we could only find one plug socket in the main bedroom, meaning we had to chose between light or fan... There... More 

Was this review helpful? Yes 1
Chertsey, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 16, 2014

I have been going to Sueno Azul for many years with my family, and have enjoyed each and every one!! My eldest son is now 24 and still comes with us, this year will be with his fiancée. It's disappointing to read previous reviews and I cannot believe they stayed at the same resort. I have always found the villas... More 

Was this review helpful? Yes 2
Tamworth, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 13, 2014

Resort is beginning to show it's age ,which is annoying due to the level of maintenance we pay plus all the extras you pay for on site , wi-fi and a/c the worst two. Also unimpressed by having to pay for electricity as this was always in the yearly charge .Even the toilet rolls lack quality. There seems to be... More 

Was this review helpful? Yes 2
Leeds
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed September 10, 2014

Have owned at Las Brisas for 20 years plus and have visited all the Wimpen resorts but this resport just does not meet the standard. Villa very clean and adequate towels etc. Cleaning staff do an amazing job on their half weekly clean. Reception staff could do with some training from the staff at Las Brisas - SMILE! We reported... More 

Was this review helpful? Yes 4
WimPen, Owner at WimPen Sueno-Azul, responded to this review

Dear Guest We are disappointed you did not enjoy your stay at this WimPen resort recently. With regards to the pool, the water quality has to be within certain specifications set by law and so your comments are of great concern. These, and the other points mentioned have been sent to the Director of Resort Operations for immediate review. More 

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 9, 2014

I have stayed at almost all of the Wimpen resorts in the Canaries over the years and I think this one features low on the list. Compared to somewhere like Las Brisas in Lanzarote... well there is no comparison. The villas are fine, a little dated perhaps. There is only aircon in the lounge which is madness when it gets... More 

Was this review helpful? Yes 5
WimPen, General Manager at WimPen Sueno-Azul, responded to this review

Dear Guest. We are disappointed you didn't enjoy your recent stay at Sueño Azul. Your comments have been passed to the Director of Resorts. More 

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Additional Information about WimPen Sueno-Azul

Address: Sueno Azul, 38678 Callao Salvaje, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Callao Salvaje
Number of rooms: 32
Also Known As:
Wimpen Sueno-Azul Hotel Callao Salvaje
WimPen Sueno-Azul Tenerife/Callao Salvaje, Canary Islands

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