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Ona Sueno Azul

Certificate of Excellence
Calle Duarte S/N, 38678 Callao Salvaje, Tenerife, Spain
Hotel amenities
Ona Sueno Azul
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Kristiina O
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73 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Polish first
  • Spanish first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (22)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (9)
All months
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very good apartments!! Quite peaceful place,near to playa los americas. But it better to rent a car. Owner is very helpful and friendly.the only problem is that u can find ants in the kitchen sometimes Recommended for families with children and for people who enjoy peaceful stay.

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Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mrs Kristiina O, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Sueño Azul team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great family resort, quiet with a nice choice of restaurants, not a noisy resort so if your looking for lively it's not the place for you. Lovely individual bungalows 3 bedrooms small kitchen washing machine, dvd in case it rains! Great place to relax and re-charge your batteries. Have booked again for February 2016. Nice little pool side bar with... More 

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Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr LChad, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2015

We returned from our trip to Sueno Azul feeling rested and refreshed. The staff are wonderful and nothing is too much trouble. The villas are very clean and well maintained and the whole area looks very good. As far as comparing this resort with Las Brisas it is a completely different resort - Las Brisas is large and therefore has... More 

Was this review helpful? Yes 3
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr John M, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Sueño Azul team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one.... More 

Hastings, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 7, 2015

If you want a non-stop night-life,if you aren't concerned about the condition in which you find or leave your villa,if you couldn't care less about disturbing your neighbours and keeping them awake with early morning carousing, if you want to dump your children for someone else to look after, this is not the place for you. However, if you like... More 

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Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mrs Ann-1066, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Sueño Azul even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Teddington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2015

Last year I again stayed at this resort. Several alterations have been made to improve what is already a lovely quiet resort. The third bedroom had been turned from a children's bunk bedroom into a twin room, thus making the villa more suitable for three couples to comfortably occupy the accommodation. The Villa is well equipped with all you need... More 

Was this review helpful? Yes 1
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr 101fred, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Sueño Azul team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We... More 

Blackpool, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 10, 2015

I have visited this resort twice in the last 12 months over a 7 week period and i am surprised to read some reviews. I have always found the staff at this resort so helpful and can no do enough for you. The main reception staff like Josi who has been there for the last 20+ years and Marigel who... More 

Was this review helpful? Yes
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr John S, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Sueño Azul even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Newbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

We have stayed in many timeshare resorts over the past 30 years, and this must be one of the best. It is only a small resort - about 30 detached bungalows - but the quality and service are excellent. From arrival to departure the staff from reception, to maintenance and cleaning could not have been more helpful. The unit was... More 

Was this review helpful? Yes 2
Cheshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

I have been staying at Sueno Azul for many years and I am very surprised to read the terrible reviews that have been posted. I have never had a bad experience whilst staying at Sueno Azul and should there be a problem Josi and Marigel at reception act quickly to get it sorted as soon as possible with nothing being... More 

Was this review helpful? Yes 4
Bracknell, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2014

I was very disappointed at the reviews concerning the poor experience that was posted recently; we were there at the same time and experienced none of the problems encountered by these clients. What faults reported by us were fixed within a couple of hours - including a replacement toilet seat, extra pegs and extra pool towels. A fault in the... More 

Was this review helpful? Yes 3
Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

Having been an owner at Sueno Azul for in excess of 10 years we have always enjoyed our holidays. The staff have always been friendly and extremely helpful and nothing has ever been too much trouble for them. We cannot understand the bad reviews we have read and on reflection it seems to be more of a conspiracy towards the... More 

Was this review helpful? Yes 2
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