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Ona Sueno Azul

Certificate of Excellence
Calle Duarte S/N, 38678 Callao Salvaje, Tenerife, Spain
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Ona Sueno Azul
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
John M
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69 reviews from our community

Traveler rating
    44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (69)
  • Mar-May only
    (18)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (9)
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2 reviews
5 of 5 stars Reviewed 1 week ago

We returned from our trip to Sueno Azul feeling rested and refreshed. The staff are wonderful and nothing is too much trouble. The villas are very clean and well maintained and the whole area looks very good. As far as comparing this resort with Las Brisas it is a completely different resort - Las Brisas is large and therefore has... More 

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Hastings, United Kingdom
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you want a non-stop night-life,if you aren't concerned about the condition in which you find or leave your villa,if you couldn't care less about disturbing your neighbours and keeping them awake with early morning carousing, if you want to dump your children for someone else to look after, this is not the place for you. However, if you like... More 

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Teddington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

Last year I again stayed at this resort. Several alterations have been made to improve what is already a lovely quiet resort. The third bedroom had been turned from a children's bunk bedroom into a twin room, thus making the villa more suitable for three couples to comfortably occupy the accommodation. The Villa is well equipped with all you need... More 

Was this review helpful? Yes 1
Blackpool, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 10, 2015

I have visited this resort twice in the last 12 months over a 7 week period and i am surprised to read some reviews. I have always found the staff at this resort so helpful and can no do enough for you. The main reception staff like Josi who has been there for the last 20+ years and Marigel who... More 

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Newbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

We have stayed in many timeshare resorts over the past 30 years, and this must be one of the best. It is only a small resort - about 30 detached bungalows - but the quality and service are excellent. From arrival to departure the staff from reception, to maintenance and cleaning could not have been more helpful. The unit was... More 

Was this review helpful? Yes 1
Cheshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

I have been staying at Sueno Azul for many years and I am very surprised to read the terrible reviews that have been posted. I have never had a bad experience whilst staying at Sueno Azul and should there be a problem Josi and Marigel at reception act quickly to get it sorted as soon as possible with nothing being... More 

Was this review helpful? Yes 4
Bracknell, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 29, 2014

I was very disappointed at the reviews concerning the poor experience that was posted recently; we were there at the same time and experienced none of the problems encountered by these clients. What faults reported by us were fixed within a couple of hours - including a replacement toilet seat, extra pegs and extra pool towels. A fault in the... More 

Was this review helpful? Yes 3
Cheshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

Having been an owner at Sueno Azul for in excess of 10 years we have always enjoyed our holidays. The staff have always been friendly and extremely helpful and nothing has ever been too much trouble for them. We cannot understand the bad reviews we have read and on reflection it seems to be more of a conspiracy towards the... More 

Was this review helpful? Yes 2
Middlesbrough, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2014

My wife and I have just returned from 2 weeks here for the 3rd year running and I agree with previous review some professional complainers must have been elsewhere. The resort has 32 villas and Las Brisas has 150, so olympic swimming pool is not likely. There are no cleanliness problems and both sunbeds and umbrellas are adequate. Perhaps the... More 

Was this review helpful? Yes 2
Surrey/Hants border
Top Contributor
76 reviews 76 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 20, 2014

We booked this break at quite short notice using my boyfriends RCI points and bought two friends with us. The villa was really high quality and have no complaints about any of the facilities. My only issue was that we could only find one plug socket in the main bedroom, meaning we had to chose between light or fan... There... More 

Was this review helpful? Yes 1
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