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Ona Sueno Azul

Certificate of Excellence
Calle Duarte S/N, 38678 Callao Salvaje, Adeje, Tenerife, Spain
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Ona Sueno Azul
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91 Reviews from our TripAdvisor Community

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Fiskars, Finland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Villa was nice and clean. Pool area nice and quiet, very nice to have warmed pools on January when water would otherwise be quite cool. No dishwasher in the kitchen. I was really suprised about other reviews about how wonderfull the staff in the reception and Bar is. Maybe my english was not good enough for them altough it have... More 

Helpful?
Thank ChocoPep
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr/Mrs ChocoPeP From Ona Sueño Azul we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. Thank you again and we... More 

London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A family of four, two children ages 14 and 11 enjoyed a quiet holiday over Christmas. We arrived on Saturday 19th December around 9pm. We were hungry, so we went to the restaurant that was part of the resort and asked for a take out. It was run by an English couple. The man was named Ian who was friendly,... More 

Helpful?
Thank CDF61
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear customer, We would like to thank you for the time spent in sharing your detailed opinion through TripAdvisor, and we are very pleased that you enjoyed your Christmas Holiday with us. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Sueño Azul team strives daily to fulfill... More 

Market Harborough, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Bungalows are clean, well maintained and ready for your family to entertain if you wish. There is plenty of everything and the house keeping is nothing but exceptional. The pool is comfortably warm & refreshing (especially compared to many others on the island). There is a warm welcome from Ian in the bar/restaurant. he & his wife do a great... More 

Helpful?
Thank TotsDonal
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr/Mrs TotsDonal, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Sueño Azul even more. We look forward to welcoming you back to the hotel. Kind regards, Ona... More 

1 review
5 of 5 stars Reviewed December 17, 2015

Reservation, arrival, villa and houskeeping very good. Manager very helpful, reception very friendly. Drive informations to the site very detailed. Every wish fulfilled immediatly. Villa and garden very clean. A lot of beaches around (rental car suggested) Shops and restaurants not far, few minutes by foot. One of the best places we stayed. Thanks.

Helpful?
Thank Franco F
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr. Franco F Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Sueño Azul. More 

Dusseldorf, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 22, 2015

My family is foreign and feel welcome here in summer months. Staff is very good and friendly. Villas clean, tidy and full of things needed and wifi but pay for. No complaints about villas or staff at all. will like to come back, but quite expensive. The restraunt bar is very old-fashioned and needs to be updated. did not like... More 

Helpful?
Thank Jurgen H
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Jurgen H, From Ona Sueño Azul we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your disposal and... More 

Bracknell, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 26, 2015

Once again we had a wonderful time at the resort. In the last two years we have extended our stay from two weeks which we own to four and thoroughly enjoyed every minute. While accepting that the resort is not to everyone's taste we and many others have found our annual bolthole from all the stresses and stresses of modern... More 

Helpful?
Thank Gill517
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Gill517, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

Penrith, United Kingdom
1 review
5 of 5 stars Reviewed September 16, 2015

Our party of four included my son his wife, my wife and I. We were using points on an RCI exchange so can't comment specifically on value for money. With three bedrooms and two bathrooms we had plenty of space and privacy. The villa assigned to us was number 20, this was close enough to the pool and bar but... More 

Helpful?
Thank ebo350
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear ebo350, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Sueño Azul even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Level Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed September 12, 2015

Second time we've exchanged timeshare here and it's fabulous. Villas are very clean and well equipped. Two small problems one with parasol and one with bbq and both sorted so quickly. Excellent wifi for 18e a week. Pool area lovely. The bar and little restaurant is lovely and very friendly. Food is excellent and they will adapt things for you.... More 

Helpful?
Thank HethT
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear HethT, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every... More 

England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2015 via mobile

All staff exceptionally friendly and helpful. Villas are clean, tidy and have everything you need to self-cater. Pool lovely and lots of beds available. Bar menu very dated. Had 'fish pie' as a vegetarian dish - deary me!! Entertainment very old fashioned - old bloke on an organ!!! Thankfully lots of great Spanish restaurants within 5 min walk. As a... More 

Helpful?
1 Thank TheOvalDictator
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Mr/Mrs, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. We look forward to welcoming you back to the... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2015 via mobile

We visited here for a week we are 5 days in. Lovely clean houses with ample sleeping and living space for 6. They clean half way through the week new bedding and towels. Great pool area and not busy. Lovely staff and nice quite location. Just enough in the local resort area for a couple of evening out, but to... More 

Helpful?
Thank Lyndon B
Onahotels, Director de Relaciones con Clientes at Ona Sueno Azul, responded to this review

Dear Lyndon, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Sueño Azul team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We look... More 

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