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Hotel Grand Callao

4.0 of 5 Avda. del Jable s/n, 38670 Callao Salvaje, Tenerife, Spain (Formerly Hotel Callao Sport)
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Hotel Grand Callao
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Hotel Grand Callao
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231 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Derby, United Kingdom
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hotel Grand Callao for a long week-end in January 2015 at found it a nice hotel. The grounds are extensive with large swimming pools, sports facilities and a spa. The grounds were well maintained, sunbeds comfortable and well stocked. Rooms were good, well equipped with a fridge, hair dryer, safe ( 2 euros per day )... More 

Was this review helpful? Yes 4
Leicestershire, UK
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Firstly we arrived at the Hotel and had to walk 200 meters to the main reception which was barely lit and the lighting was really poor. We were given a room in which 2 lights did not work and the room was smelly, fusty and unused. The shower head was also hanging off the wall. The next morning we asked... More 

Was this review helpful? Yes 7
Essex, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 11, 2015

Just returned from a week over New Year at Callao Sport, hotel is set in beautiful grounds, however once inside at times we felt we were in an episode of Fawlty Towers. The reception staff were bordering on rude and had very bad attitude, none of them seemed to know what the left hand was doing from the right hand.... More 

Was this review helpful? Yes 6
Jesus M, Director General at Hotel Grand Callao, responded to this review

Dear Señor .... Honestly I am surprised, because you and your wife, asked me personally and when i treat you, i felt you in a very warm and personal atmosphere .... Possibly your smile and kindness wanted to say something else ..... I remember that the primary time I talk to you, I refered that your reservation was did not... More 

Market Drayton, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

We have just returned from a wonderful 3 week holiday, over Christmas and New Year at this hotel. Situated in beautiful grounds with 3 pools and plenty of comfortable sun loungers and relaxing seating areas. The hotels main advantage is that it has only 90 rooms, thus nowhere ever becomes too busy. We found the food, both at breakfast and... More 

Was this review helpful? Yes 2
1 review
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 3, 2015 via mobile

Where do we start??? On arrival the hotel looked good at a glance however once we stepped into the reception area you could tell the hotel was outdated and the smell coming from the dinning area was awful which lingered into the main reception area! The food was terrible as it was not fresh. We went half board and had... More 

Was this review helpful? Yes 15
Jesus M, Director General at Hotel Grand Callao, responded to this review

Dear Sirs .... I remind you very well and our conversation, and no wonder to see how the truth is twisted, until it seemed that we are responsible for attempted coercion and blackmail that you conducted, threatening me with Trip advisor Describe the type of customers 1. Young Clients looking for nightlife in Callao Salvaje ... Which obviously do not... More 

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 2, 2015

We have recently returned from 6 days at the Grand Callao. The weather was glorious sunshine which was a great bonus as the hotel was not that good. The hotel is situated on steep slopes so there is a steep walk to get from the pool/reception/restaurant area to the rooms. The walk to the nearest bars/restaurants is also via a... More 

Was this review helpful? Yes 12
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed December 29, 2014

We spent Christmas in this hotel for a week. We had a disabled daughter in a wheelchair & were a family of six. Which was made known at the time of booking. On arrival the receptionist was shocked that we were a family of six & with a wheelchair. She put us in rooms right at the bottom of the... More 

Was this review helpful? Yes 12
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 7, 2014

If youre looking for a quiet hotel away from the nosier popular resorts then this may be the one for you but beware as it certainly isnt perfect. I stayed half board and the quality of both the breakfast and evening meal left a lot to be desired. The 'free' Wi-Fi is actually restricted to the Reception area and is... More 

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Was this review helpful? Yes 6
Stavanger, Norway
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2014

Hotel Grand Callao Sport was a good experience because the place is quiet and relaxing. Just to sit in the outdoor restaurant for breakfast under the wooden roof, look at the pool and the palms is just relaxing. The Spa was a great surprise. Professional Physiotherapeut and a large indoor pool with 32 C water. The Spa also have Sauna,... More 

Was this review helpful? Yes
Irvine, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 19, 2014

I've just returned from a week stay in Callao Salvaje at Grand Callao hotel. This is our third time to the area, so for us the location is great! The town of Salvaje is about 20 minutes drive from the airport and 10 minutes from El Duque and Adeje. The Grand hotel is situated at the top of a steep... More 

Was this review helpful? Yes 1
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Additional Information about Hotel Grand Callao

Address: Avda. del Jable s/n, 38670 Callao Salvaje, Tenerife, Spain (Formerly Hotel Callao Sport)
Location: Spain > Canary Islands > Tenerife > Callao Salvaje
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand Callao 4*
Number of rooms: 90
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Also Known As:
Hotel Grand Callao Tenerife/Callao Salvaje, Canary Islands

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Room/suite (24)
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Hotel & grounds (41)
Pool/beach area (38)
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