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Hotel Grand Callao

Avda. del Jable s/n, 38670 Callao Salvaje, Tenerife, Spain (Formerly Hotel Callao Sport)
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Hotel Grand Callao
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Hotel Grand Callao
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278 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed this hotel for the first time about six months ago and due to the excellent spa facilities, I gave it a good rating and decided to book again. Imagine my surprise when we arrived there last week, to be told we must now pay €12 each for the use of the indoor pool and sauna. Only the gym... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Hi good morning I pry to you, to take your booking information and compare with the past one, six months ago. on your first holidays, the reservation was made with the spa package, that included daily access to the Spa and treatments... In any website and any tour operator or travel agent is clearly detailed. In this case your reservation... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very poor place. I arrived when it was dark already and had to find the room myself. It was *very* dark (they can for sure spend some money on lighting system outside). Room: Beds are squeaking, towels are old and already stiff from all the laundry cycles its been through. You can also hear your neighbors as the walls are... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

I regret that you were not able to participate holiday like other hotel guests .... If we consider all comments ... yours one is different .... logical that there are different hotels and much more nightlife, bustle and variety. But this is not the Grand Callao... I think that your holiday taste, and type of rest you want a have,... More 

Travelers are raving about these Callao Salvaje hotels

Canterbury, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2015

To remote , have to rely on buses that are usually late , or take a taxi . Not a lot to do in Callao , eating out wasnt great. Hotel , clean, friendly , nicely decorated , nice pool ,and lounging areas . Entertainment good . Food was a good standard . Again to remote Nice weather as normal... More 

Was this review helpful? Yes
Jesus M, Director General at Hotel Grand Callao, responded to this review

It's a shame that the hotel location is not for you. I can understand it. Perhaps you were looking for something more central with more amenities and nightlife. This Hotel is quiet at night, and perhaps other customers appreciate this advantage. In any case grateful for your visit and your comment More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

Myself any my partner in our early 30's visited in late October 2014. Had a fantastic stay for 1 week. On arrival we were taken to our room on a golf buggy and received an upgrade to a suite which was lovely clean and spacious, we had 2 bedrooms and 2 bathrooms. We went half board and was always plenty... More 

Was this review helpful? Yes
Jesus M, Director General at Hotel Grand Callao, responded to this review

Thank you very much for your comments, especially for kindly fill in the questionnaire ... This helps us a lot .... the customer has to notice the kindness in all departments of the Hotel ... Not surprisingly,. ,, , you are our guests More 

Jersey, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 6, 2015

We have just returned from a weeks holiday on the wonderful island of Tenerife, where we stayed at the the Hotel Grand Calleo . What a revelation, to be honest we just wanted some winter sun, and had hoped for comfortable but average accomodation for our stay. What we actually got was an upgrade to a suite,lovely but not necessary... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Thank you very much for your opinion. It is highly valued by us and important to our staff. You make a detailed description of all the important points of the Hotel, which can be very valid for other clients. I'll give you his greetings to Michelle regards More 

Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

Just returned from tenerife and what a gem of a hotel this is . It's a very calm and peaceful hotel in a great place . The room was very clean and the facilities in the room are as you would expect from a 4 star hotel the hotel grounds are well maintained .There are 3 swimming pools one big... More 

Was this review helpful? Yes
Jesus M, Director General at Hotel Grand Callao, responded to this review

Thank you very much for your comments. You are very kind and believe that the best reward is that you have had a good Holidays and take with us for the future, both for you and recommend to friends .. Receive a warm greeting .. More 

Derby, United Kingdom
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 30, 2015

We stayed at the Hotel Grand Callao for a long week-end in January 2015 at found it a nice hotel. The grounds are extensive with large swimming pools, sports facilities and a spa. The grounds were well maintained, sunbeds comfortable and well stocked. Rooms were good, well equipped with a fridge, hair dryer, safe ( 2 euros per day )... More 

Was this review helpful? Yes 4
Leicestershire, UK
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed January 26, 2015

Firstly we arrived at the Hotel and had to walk 200 meters to the main reception which was barely lit and the lighting was really poor. We were given a room in which 2 lights did not work and the room was smelly, fusty and unused. The shower head was also hanging off the wall. The next morning we asked... More 

Was this review helpful? Yes 8
Essex, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 11, 2015

Just returned from a week over New Year at Callao Sport, hotel is set in beautiful grounds, however once inside at times we felt we were in an episode of Fawlty Towers. The reception staff were bordering on rude and had very bad attitude, none of them seemed to know what the left hand was doing from the right hand.... More 

Was this review helpful? Yes 5
Jesus M, Director General at Hotel Grand Callao, responded to this review

Dear Señor .... Honestly I am surprised, because you and your wife, asked me personally and when i treat you, i felt you in a very warm and personal atmosphere .... Possibly your smile and kindness wanted to say something else ..... I remember that the primary time I talk to you, I refered that your reservation was did not... More 

Market Drayton, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2015

We have just returned from a wonderful 3 week holiday, over Christmas and New Year at this hotel. Situated in beautiful grounds with 3 pools and plenty of comfortable sun loungers and relaxing seating areas. The hotels main advantage is that it has only 90 rooms, thus nowhere ever becomes too busy. We found the food, both at breakfast and... More 

Was this review helpful? Yes 3
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