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Hotel Grand Callao

Avda. del Jable s/n, 38670 Callao Salvaje, Adeje, Tenerife, Spain (Formerly Hotel Callao Sport)
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Hotel Grand Callao
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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  • All months
    (297)
  • Mar-May only
    (100)
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    (77)
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    (61)
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Wembdon
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed here between 20-26th June in room 305. We booked this as a spur of the moment break and found once we got there the staff could not be more friendly. arriving at 11pm the receptionist checked a local resturant and booked us a taxi. Once back to the hotel it was a little dark but we found our room... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Dear Customer... I appreciate your positive feedback and the quality of the opinions It is true that one of the best and most positive points we have in the hotel is the friendliness and quality of the staff working with us. ,,, thanks once again for your participation More 

Rennes, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015

We should have known better, the promotional offer was extremely cheap but our one week stay was disastrous, the hotel and grounds were well kept and the two pools one of which was heated were very good, these were the only two good points. The beds were so hard we had to put the matresses from the sunbeds on patio... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Dear Customer .... We have several types of mattresses, specifically three different hardness,,,,, and if you found the solution, putting the mat of the terrace above the mattress … !!!!!!!! Why you did not talk to the front desk. .. I think it was a waste of time and voluntarily you ruined your holidays. The problem is that this, has... More 

Travelers are raving about these Callao Salvaje hotels

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 15, 2015

We stayed this hotel for the first time about six months ago and due to the excellent spa facilities, I gave it a good rating and decided to book again. Imagine my surprise when we arrived there last week, to be told we must now pay €12 each for the use of the indoor pool and sauna. Only the gym... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Hi good morning I pry to you, to take your booking information and compare with the past one, six months ago. on your first holidays, the reservation was made with the spa package, that included daily access to the Spa and treatments... In any website and any tour operator or travel agent is clearly detailed. In this case your reservation... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed April 26, 2015

Very poor place. I arrived when it was dark already and had to find the room myself. It was *very* dark (they can for sure spend some money on lighting system outside). Room: Beds are squeaking, towels are old and already stiff from all the laundry cycles its been through. You can also hear your neighbors as the walls are... More 

Was this review helpful? Yes 2
Jesus M, Director General at Hotel Grand Callao, responded to this review

I regret that you were not able to participate holiday like other hotel guests .... If we consider all comments ... yours one is different .... logical that there are different hotels and much more nightlife, bustle and variety. But this is not the Grand Callao... I think that your holiday taste, and type of rest you want a have,... More 

Canterbury, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 15, 2015

To remote , have to rely on buses that are usually late , or take a taxi . Not a lot to do in Callao , eating out wasnt great. Hotel , clean, friendly , nicely decorated , nice pool ,and lounging areas . Entertainment good . Food was a good standard . Again to remote Nice weather as normal... More 

Was this review helpful? Yes
Jesus M, Director General at Hotel Grand Callao, responded to this review

It's a shame that the hotel location is not for you. I can understand it. Perhaps you were looking for something more central with more amenities and nightlife. This Hotel is quiet at night, and perhaps other customers appreciate this advantage. In any case grateful for your visit and your comment More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

Myself any my partner in our early 30's visited in late October 2014. Had a fantastic stay for 1 week. On arrival we were taken to our room on a golf buggy and received an upgrade to a suite which was lovely clean and spacious, we had 2 bedrooms and 2 bathrooms. We went half board and was always plenty... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Thank you very much for your comments, especially for kindly fill in the questionnaire ... This helps us a lot .... the customer has to notice the kindness in all departments of the Hotel ... Not surprisingly,. ,, , you are our guests More 

Jersey, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 6, 2015

We have just returned from a weeks holiday on the wonderful island of Tenerife, where we stayed at the the Hotel Grand Calleo . What a revelation, to be honest we just wanted some winter sun, and had hoped for comfortable but average accomodation for our stay. What we actually got was an upgrade to a suite,lovely but not necessary... More 

Was this review helpful? Yes 1
Jesus M, Director General at Hotel Grand Callao, responded to this review

Thank you very much for your opinion. It is highly valued by us and important to our staff. You make a detailed description of all the important points of the Hotel, which can be very valid for other clients. I'll give you his greetings to Michelle regards More 

Cambridge, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

Just returned from tenerife and what a gem of a hotel this is . It's a very calm and peaceful hotel in a great place . The room was very clean and the facilities in the room are as you would expect from a 4 star hotel the hotel grounds are well maintained .There are 3 swimming pools one big... More 

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Jesus M, Director General at Hotel Grand Callao, responded to this review

Thank you very much for your comments. You are very kind and believe that the best reward is that you have had a good Holidays and take with us for the future, both for you and recommend to friends .. Receive a warm greeting .. More 

Derby, United Kingdom
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 30, 2015

We stayed at the Hotel Grand Callao for a long week-end in January 2015 at found it a nice hotel. The grounds are extensive with large swimming pools, sports facilities and a spa. The grounds were well maintained, sunbeds comfortable and well stocked. Rooms were good, well equipped with a fridge, hair dryer, safe ( 2 euros per day )... More 

Was this review helpful? Yes 4
Leicestershire, UK
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed January 26, 2015

Firstly we arrived at the Hotel and had to walk 200 meters to the main reception which was barely lit and the lighting was really poor. We were given a room in which 2 lights did not work and the room was smelly, fusty and unused. The shower head was also hanging off the wall. The next morning we asked... More 

Was this review helpful? Yes 9
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