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Ramada Encore Geneva

Certificate of Excellence
3.0 of 5
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10 - 12 Route des Jeunes | Geneva, Carouge 1227, Switzerland
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Ramada Encore Geneva
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Ranked #1 of 2 Hotels in Carouge
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
davidhG7430RO Uttoxeter, United Kingdom
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369 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Heidelberg, Germany
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very friendly reception, poor housekeeping, intermediate-quality breakfast which is with 24 CHF too expensive for that what was offered, to get an omelette was not possible, location at the stadium, 20 minutes to BelAir by good bus connection, nice and modern room and bath.

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encore2009, General Manager at Ramada Encore Geneva, responded to this review

I would like to thank you for choosing to stay with us, and for registering your feedback online. I am sorry to hear that our housekeeping service was not satisfying to you and would be grateful if you could provide more details about what went wrong in that department. In regards to your comment about breakfast, it is possible to... More 

Budapest
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights, very nice staff at Reception and Restaurant, all requests handled on time. Very good value for the money.

Review collected in partnership with Ramada

Was this review helpful? Yes
encore2009, General Manager at Ramada Encore Geneva, responded to this review

It is an absolute pleasure to hear that you have enjoyed your stay with us, your comments will be passed onto the whole staff. Thank you for choosing to stay at the Ramada Encore Geneva and see you again soon! Kindest regards, More 

Alessandria, Italy
Senior Reviewer
10 reviews 10 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 10, 2015

I stayed in this hotel with my boyfriend for one night. The room was really nice and clean but the breakfast was a bit disappointing: we were expecting a more international breakfast. The price we paid for the room was acceptable, considering it is in Geneva, but the breakfast was too expensive. Overall, I would recommend it for a short... More 

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encore2009, General Manager at Ramada Encore Geneva, responded to this review

Thank you for registering your feedback online and for recommending us via Tripadvisor. We are pleased to hear that you have liked the room. Concerning our breakfast offer please know that we are working on improving our selection and products as well as the variety. About the price it has been carefully studied and isn’t excessive seen the choice we... More 

Basel, Switzerland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 19, 2015

Very disappointing experience at the Ramada Encore over the 3 days we stayed there. The rooms were not cleaned properly. Hanging the 'Please clean my room' sign outside the door only resulted in the trash being taken out and the towels being replaced. The bed was not even dusted before replacing the duvet on top. Pieces of paper on the... More 

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encore2009, General Manager at Ramada Encore Geneva, responded to this review

First I would like to thank you for registering your comments through Tripadvisor. I am sorry to hear that your room was not properly cleaned-up during your stay. I have forwarded your comments onto the housekeeping team and will ensure they are more vigilant about this point. I hope your will consider making a booking again with us in the... More 

World
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed there a few times and I always liked it. Clean and well isolated (!) rooms, soap and shampoo provided. Friendly staff. Public transportation only so-so by bus, can be quite hard to find the parking entrance when arriving by car. Do not forget to ask for the free public transportation card during your stay, you'll get it at... More 

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encore2009, General Manager at Ramada Encore Geneva, responded to this review

We are delighted to hear that you have liked our rooms and services. Thank you for your loyalty. We look forward to welcoming you back again soon. Kind regards, More 

Zurich, Switzerland
Top Contributor
138 reviews 138 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 13, 2015

Stayed here for the Motorshow. Hotel offers a decent breakfast, the rooms nothing special but are OK (recommend to go for a higher floor), the internet works perfect and parking is not an issue. Big compliment to the staff, always friendly and helpful.

Was this review helpful? Yes
encore2009, General Manager at Ramada Encore Geneva, responded to this review

I am delighted to hear that our services were appreciated by you. Thank you for your positif feedback posted through Tripadvisor. We look forward to your next visit at the Ramada Encore Geneva but in the meantime do contact us should you need any information. Kind regards, More 

Gencay, France
Top Contributor
113 reviews 113 reviews
33 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 10, 2015

Work again, this time with the Swiss, I was lodged at my work venue so no choice. The hotel is right next to the Servette de Geneva Football Stadium and a large commercial center, not exactly town center but only a short bus or Taxi ride away. Not much to say really, a business oriented hotel, the staff were not... More 

Was this review helpful? Yes
encore2009, General Manager at Ramada Encore Geneva, responded to this review

Thank you for your comments registered via Tripadvisor. I am pleased to hear that your stay was comfortable. Your comments have been forwarded to the whole team. I look forward to welcoming you back to the Ramada Encore Geneva in the future. Kind regards, More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 5, 2015

The Hotel is situated adjacent to stadium and inside the Mall La praille in the centre of the city. They give free bus pass for the duration of the stay in the hotel. The bus stop is at walk-able distance from the hotel. In Geneva Public transport is excellent. The room is comfortable. What surprised me is for a daily... More 

Was this review helpful? Yes
encore2009, General Manager at Ramada Encore Geneva, responded to this review

Thank you for registering your feedback online. I am pleased to hear that you had a comfortable stay with us. Concerning your remark about breakfast rate, except from one special weekend package we do not propose rate that includes bed & breakfast as this allows us to offer competitive room prices. Also, your stay happened during the motor show in... More 

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