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All 2 Wellington hotels

The Cleve Spa

4.0 of 5 Hotel   |   Mantle Street, Wellington TA21 8SN, England
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The Cleve Spa
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80%
Ranked #2 of 2 Hotels in Wellington
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
dpaworth Worthing, United Kingdom
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139 reviews from our community

Traveler rating
    72
    41
    16
    7
    3
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16
42
11
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Worthing, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night on our way back from a trip to Cornwall. We arrived and were greeted by a very nice young woman at the front desk. The room we had was very old fashioned with lots of wood, and it was huge, with massive windows and doors. The view was fantastic over the countryside. The décor,... More

Was this review helpful? Yes
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you dpaworth for your review, Regarding the towels, staff have been informed now, to provide all guests with an additional towel as requested by the guest. Once again thank you for leaving a positive review of the Cleve Spa, maybe we will see you once again next summer! Kindest Regards The Cleve Spa Team More

Plymouth
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Myself and a group of friends have been coming here twice a year for the last three years for the fantastic spa weekend package. I have just returned from our latest weekend and, yet again, had such a wonderful time I felt I had to write a review. The value for money alone is worth it, but when you throw... More

Was this review helpful? Yes 2
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you for your review duckpizza. Nice to hear that you all enjoyed your stay once again! always a pleasure for us to host your lovely group, and I see you have already book again! Next time you all come back, we will have opened up our new spa area (End of October 2014), we will also have a new... More

Clitheroe, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

We were staying to celebrate our recent engagement and pregnancy. After boking online I received a call from Sarah at the hotel to advise the room I had booked (Star room - the most spacious and relaxing) was no longer available. She obviously apologised for the inconvenience but assured me we would be placed in the best of the Garden/Club... More

Was this review helpful? Yes
South Molton, England, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Just returned from a overnight stay at the Cleve! My friend & I booked a spa break for one night and would just like to say how lovely & relaxed we both felt after our break! The spa itself was so nice & the massage we had was really relaxing! The staff were so helpful and attentive towards us and... More

Was this review helpful? Yes
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you Wendyclarke52 for your review, Nice to hear from another satisfied guest, Positive feedback is very much appreciated this day and age, Its always a pleasure to pass on feedback to all of the staff members involved in ensuring the customer has had that relaxing stay away from the nitty gritty of every day life! Hopefully we can welcome... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So the hotel is ok Looks like it was updated from what may have been a lovely country retreat, the decor slightly misses the mark but is comfortable. Upon check in our receptionist was a little unorganised, it all became clear when she stood and was wearing pink short shorts that this was not her normal gig. So our room... More

Was this review helpful? Yes 2
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you for your review Dantgriffin, As you are aware with 90% of our reviews, we get it right most of the time, occasionally we will have the odd person that enters the hotel, and will spend the Spa weekend trying to pick things out that may not be a true refection of the Cleve Spa or other places they... More

Cardiff, Wales, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Went to this hotel for the night becouse it was spa with full breakfast included in the price I stayed Friday the 29 /8//2014 but I have to say it. Looked nice outside the room was poor old looking items and even my window to see outside was cracked along it the pool was ok but the jacuzzi was broke... More

Was this review helpful? Yes 4
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you for your review Liesl G The Jacuzzi you refer too, is on a timer that switches the jets off every four minutes, This is because no matter what sign-age you put up, people do not turn off the Jacuzzi once they have finished with it, so a timer is incorporated now, but as you are aware, its only... More

Exeter, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

its about the whole experience and the feeling you leave with. there are details about minor decor needs you could pick out but overall we went to enjoy some relaxation and quality spa with good food and comfort. cleve delivered. spa deal was excellent value genuine staff really lovely de-stressor ! nicola & jane

Was this review helpful? Yes
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you for your review, Nice to hear you enjoyed your stay, and we provided the relaxing environment you were both searching for. Kindest Regards Cleve Spa Team More

Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked a weekend spa break for my wife and I . Upon arrival we were greeted by a really helpful and attentive lady. This attention to detail and helpfulness of the staff carried through all of the weekend.The staff really do make the stay fantastic , other hotels should take a leaf out of their book. The room we... More

Was this review helpful? Yes 1
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you Mark B for your review. Nice to hear you you enjoyed your time at our lovely hotel,Our hotel is of a modern theme interior wise, but remains classic Victorian on the outside. This is to to keep it clean simple and updated. Regards to the towels, I've spoken to staff to ensure that all guests who would like... More

Bristol
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Can't disagree with most of the things written here! Good value for money - nice hotel, nice spa, good restaurant and friendly staff! Enjoyed our stay - thank you. If you are in Wellington, make sure you visit Flavours restaurant - a great meal and the chef & staff were lovely.

Was this review helpful? Yes 1
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you for your review, Nice to hear that you enjoyed your time at the Cleve Hotel, and we also recommend local restaurants in the local areas if people fancy dining out in the evenings. Look forward to seeing you again in the future. Kindest Regards Cleve Spa Team More

Plymouth, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 11, 2014

I attended my son's wedding on the 8th August 2014 and I cannot give this venue enough praise. All the rooms were booked out to family and friends on the night of the wedding and the bride and some of the other female family members stayed the night before. The wedding day itself will live in my memory as a... More

Was this review helpful? Yes 1
JasonThom12, General Manager at The Cleve Spa, responded to this review

Thank you for your review, Glad we could provide fantastic weather over the weekend for your sons wedding!! Faye the wedding coordinator and the staff are all huge assets here at the Cleve Spa, We are also very blessed to have such views of natural outstanding beauty surrounding the hotel. Thank you once again for your lovely review, and hope... More

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Additional Information about The Cleve Spa

Address: Mantle Street, Wellington TA21 8SN, England
Phone Number:
Location: United Kingdom > England > Somerset > Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Cleve Spa 4*
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Also Known As:
The Cleve Hotel Wellington
The Cleve Spa Wellington, Somerset, UK

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