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All 1 Ourem hotels

Pousada de Ourem - Fatima Historic Hotel

4.0 of 5 Hotel   |   Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
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Pousada de Ourem - Fatima Historic Hotel
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Ranked #1 of 1 Hotels in Ourem
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
3 of 5 stars Reviewed September 29, 2014
tinkerbel_9 worcester england
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114 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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worcester england
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 29, 2014

We stayed for 2 nights as part of a tour with a well-known travel company. We were delighted to find the impressive poussada in a beautiful hill-top location. Our room, unfortunately at the rear from the view aspect, was welcomingly modern, attractively furnished, comfortable bed and the bathroom large and clean. Arrival was a little chaotic with cases being delivered... More 

Was this review helpful? Yes 1
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear tinkerbel_9, Thank you for your time in reviewing our Pousada. Firstly, we are committed to you, our valued guest, and are taking immediate corrective steps to regain your confidence in us. We profusely apologize for the hassle and inconvenience you faced during your stay in our hotel. We have begun putting a comprehensive plan in place to provide better... More 

Gex
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2014

The Pousada de Ourém is very well situated on top of a hill next to the city of Ourém, so it's easy to find and offers very nice views. The room are renovated with a lot of style and with high quality materials. If you're looking for a good night's sleep in a quiet room, you'll find it here. The... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear SaSt2003, We are delighted to read your review and to know that you had a wonderful stay and that you have enjoyed the commitment of our staff, the historical atmosphere of the Pousada and its surroundings. It is very grateful for us, to make part of all your magnificent experiences in our Pousada. On behalf of all my team... More 

Oxford, United Kingdom
Top Contributor
63 reviews 63 reviews
17 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here as part of a tour of 4 historic pousadas in Portugal. This one was the third. As others have said, it is in a wonderfully scenic location and is quite charming. The streets of the viilage were too narrow for our coach, so it parked outside the village walls and we either walked or were ferried into... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. joshuatrumpets, Thank you for taking the time share your experience and for yout kind words regarding the Pousada de Ourem. I would like to inform you that your suggestions and comments, which we have taken into serious consideration, are highly important for us and certainly will help us to improve our service quality. We are glad you were... More 

Palma Mallorca
Contributor
20 reviews 20 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

This was our first stay in a Pousada and we are impressed, a little difficult to find but once there it is a amazing place, clean comfortable rooms and a super restuarant good food and service. Lovely village with unique castle, would recommend

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear cheshirefred_11, Thank you for sharing your experience from your recent stay with us at Pousada do Castelo on TripAdvisor. I am delighted to read your comments and I am happy that you had a nice experience with us and our Team met your expectations. I will personally convey your gratitude to our Team which I am sure they will... More 

Ulm, Germany
Top Contributor
345 reviews 345 reviews
255 hotel reviews
402 helpful votes 402 helpful votes
5 of 5 stars Reviewed June 17, 2014

If you drive a big car, you might have problems to drive inside the castelo area where the Pousada is located. The Pousada is one of the newer ones (opened 2000), everything is in very good shape managed by Pestana Hoteis Group (no government as said in some reviews here). Rooms are spacious and nicely decorated, bathrooms modern - breakfast... More 

Was this review helpful? Yes 1
usa
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 10, 2014

Very nice hotel with a great view. The hotel has a great swimming pool and a wonderful breakfast. There is not much parking but we managed to find a spot very close by. The castle is almost right out the door. This location is a very short drive to Fatima.

Was this review helpful? Yes 2
kansas
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stopped at the Pousada after visiting Fatima with a group of 10. Rooms are modest but fresh and well decorated. A great location and view from the top of a hill. A very friendly staff. Morning breakfast was well done and service excellent. An enjoyable stay.

Was this review helpful? Yes 4
Edmonton
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 4, 2014

Pousada de Ourem The big issue we had with the Pousada was finding it. The website refers to Fatima but it is actually up by the castle in Ourem. We spent a lot of time in Fatima looking for it. Not easy when you don't speak Portuguese. The drive up the hill got quite challenging as we got closer. Even... More 

Was this review helpful? Yes 4
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, We sincerely appreciate your kind review and recent stay with us. We deeply regret that your stay did not meet your expectations, and we would like to apologize for the inconveniences you might have experienced We liked to have you with us, and we hope that this was the first of many moments at Pousadas de Portugal. Receive... More 

Canberra
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 4, 2014

A beautifully restored building in a picture-postcard-perfect setting of a whitewashed village on a hilltop (with its own castle), narrow winding cobble-stoned streets and stunning views across the surrounding plains....and only minutes from Fatima. Room was very good, the pool setting and location incredible. Only down side (and given it's the only option "in town") was the quality of meals... More 

Was this review helpful? Yes 3
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your last stay at Pousada Conde de Ourém. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. Looking forward to welcoming you again in a not too distant future! Sara Pereira More 

Rome, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 9, 2014

Outstanding location on the top of a hill overlooking the entire town. The staff at reception were extremely kind and very friendly, they all went out of their way answering questions and being helpful; Our room was beautifully furnished and very comfy, everything was spotless. The breakfast was healthy and the restauranr of good quality offering a nice choice of... More 

Was this review helpful? Yes 6
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Additional Information about Pousada de Ourem - Fatima Historic Hotel

Address: Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
Location: Portugal > Central Portugal > Santarem District > Ourem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pousada de Ourem - Fatima Historic Hotel 4*
Number of rooms: 30
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Also Known As:
Pousada De Ourem Fatima Conde

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