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All 1 Ourem hotels

Pousada de Ourem - Fatima Historic Hotel

3.0 of 5 Hotel   |   Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
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Pousada de Ourem - Fatima Historic Hotel
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Ranked #1 of 1 hotels in Ourem
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Bruno A Rome, Italy
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93 people have reviewed this hotel

Traveler rating
    39
    38
    9
    5
    2
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28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Rome, Italy
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding location on the top of a hill overlooking the entire town. The staff at reception were extremely kind and very friendly, they all went out of their way answering questions and being helpful; Our room was beautifully furnished and very comfy, everything was spotless. The breakfast was healthy and the restauranr of good quality offering a nice choice of... More

Was this review helpful? Yes 3
Dundee, United Kingdom
Top Contributor
83 reviews 83 reviews
28 hotel reviews
168 helpful votes 168 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights here to explore the surrounding area. The hotel was clean, peaceful and what you'd expect of a Pousada. The staff couldn't have been more courteous, helpful and appropriate. Nothing was too much trouble for them: they each remembered breakfast drinks and preferences, offered touring destinations and kept the hotel running exceptionally well. The bedrooms were comfortable, quiet... More

Was this review helpful? Yes 4
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Ms. Thank you for taking the time to complete the survey, with your nice comments. We are delighted to read the kind comments about your stay at the Pousada do Conde de Ourém and specially about our Staff members. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient... More

Steyning, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This delightful small Pousada is situated within the walls of this ancient village, perched on top of a small mountain just below the castle. The accommodation is very comfortable and the staff are extremely welcoming and friendly. However it is the location which gives this hotel its special charm, the views are spectacular and not only that but it is... More

Was this review helpful? Yes 3
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Customer, Thank you very much for sharing your experience and for the nice comments about the staff and ambience. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. We liked to have you with us, and we hope that this was the first of many moments at... More

Markham, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2014

We visited this Pousada during a our recent visit to Portugal. Absolutely great. The food, our room, the hotel staff and the very quaint hilltop village were all fabulous. In particular, Ana at the front desk was most accommodating. She went out of her way to make us comfortable.

Was this review helpful? Yes 4
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Jim, We sincerely appreciate your kind review and recent stay with us. Effectively we are proud of our Pousada and strive daily to achieve the legitimate expectations of those who visit us, we are pleased to know that we were able to provide you memorable moments. We liked to have you with us, and we hope that this... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed for 2 nights whilst travelling around the area. Staff Very Friendly and helpful. Beautiful hotel We had a room With a View. Well Worth the upgrade. Views From the hotel and the Castle are amazing. the hotel is set in a Small Village with a couple of shops Easy Base for Visiting Fatima or Tomar.

Was this review helpful? Yes 2
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mrs. Carol Thank you for your comments regarding your last stay at Pousada Conde de Ourém. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. Looking forward to welcoming you again in a not too distant future! Best Regards, Sara Pereira More

Oakland, California
Top Contributor
67 reviews 67 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 5, 2014

What a find! Totally enjoyed staying here. The "town" is a delight to walk. Our room was on the front over looking the small park across the stree. The restaurant was totally adequate. We were there in mid-October with few around.

Was this review helpful? Yes 3
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Customer, Thank you very much for sharing your experience and for the nice comments about the staff and ambience. We are delighted to know you have enjoyed our Pousada, and especially the restaurante. We hope to welcome you again at Pousadas de Portugal, Kind Regards, Sara Pereira More

Coimbra, Portugal
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2014

staying in a castle overviewing at 360º hilly views, with nearly no cars and a beautifully preserved old village is tempting. If one adds to it a elegantly recovered and cozy hotel with careful and friendly (yet very professional) personal, large rooms and bathrooms with a super-confortable bed, it is all you can ask for a nice weekend. We visited... More

Was this review helpful? Yes 4
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your last stay at Pousada Conde de Ourém. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. Effectively we are proud of our Pousada and strive daily to achieve the legitimate expectations of those who visit us, we are pleased... More

New Jersey
Contributor
13 reviews 13 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 21, 2013

There is so much to love about this whitewashed pousada sitting high upon a hilltop about 5 kilometers from Fatima. Its small pristine village location offers breathtaking views of the green valley below. The pool area is exquisite and the rooms and bathrooms are a good size. But it falls short when it comes to excellent service and dining room... More

Was this review helpful? Yes 1
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Costumer, Thank you for your comments regarding your last stay at Pousada Conde de Ourém. We deeply regret that your stay did not meet your expectations, and we would like to apologize for the inconveniences you might have experienced. We will take the necessary steps to improve the quality of our services. We hope you can choose again Pousadas... More

Rotselaer, Brabant, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 21, 2013

Very nice hotel, unique location with superb views, very kind and professional staff, delicious meals and a breakfast with a lot of choice for everyone. You really need a car to get there and make some trips in the neighborhood Just one small negative point: at the end of the day when returning from sightseeing you can't find a sunny... More

Was this review helpful? Yes 1
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Thank You very much for your opinion, about Pousada Conde Ourém. It is a pleasure read these gentils words about Pousada. We strive daily to exceed our customer´s expectations and we are pleased to know that we were able to provide you memorable moments. We liked to have you with us, and we hope that this was the... More

Spakenburg, The Netherlands
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 12, 2013

The ancient little town of Ourem is situated on top of a rock from which you have a nice view on the new city of Ourem and the countryside below. There is an old castle and a friendly Pousada which is made of a couple of medieval houses. A swimming pool also with a view is just on the other... More

Was this review helpful? Yes 2
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience and for the nice comments about the staff and ambience. We are delighted to know you have enjoyed our Pousada, and we can exceed your expectations We hope to welcome you again at Pousadas de Portugal, Best regards, Sara Pereira More

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Additional Information about Pousada de Ourem - Fatima Historic Hotel

Also Known As:
Pousada De Ourem Fatima
Pousada De Ourem Fatima Conde
Address: Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
Location: Portugal > Central Portugal > Santarem District > Ourem
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Ourem
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pousada de Ourem - Fatima Historic Hotel 3*
Official Description (provided by the hotel):
Pousada de Ourém is a charming historic hotel set in a medieval town, between three major touristic sites: Batalha, Tomar and just 10 km away from Fátima. The hotel has a garden with an outdoor pool and sun terrace. The restaurant serves local cuisine and the bar serves a variety of drinks. All of the rooms have air conditioning, a minibar and a TV. Within Ourém there is a 15th-century castle, also known as Paço dos Condes de Ourém and the Serras de Aire and Candeeiros Natural Park is about an hour away by car. ... more   less 
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