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Pousada de Ourem - Fatima Historic Hotel

#1 of 1 Hotels in Ourem
Certificate of Excellence
GreenLeadersGold level
Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
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1 room 1 guest
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Pousada de Ourem - Fatima Historic Hotel
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158 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (158)
  • Mar-May only
    (41)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (24)
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Planegg, Germany
1 review
5 of 5 stars Reviewed yesterday NEW

There was an city festival during our stay. It was an adventure to get to the pousada accross the narrow streets and gates. Friendly reception, simple rooms but very clean, very good restaurant. A place to relax or to go on sightseeingtours.

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Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Charming pousada with excellent restaurant. Accommodation of a very good standard with excellent service. Central location in the old town made exploring very easy. Lots of steps and one lift might mean that the less mobile would find it difficult.

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, I wish to thank you for choosing to stay at the Pestana Pousada Mosteiro de Ourém and for taking time to share your opinion. I am delighted to hear that you had an enjoyable stay with us and that we have met your expectations. Thank you for these positive comments about our breakfast and staff, all of which... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent food, service, quiet rooms. Good little bar 100 metres away, lovely place to chill out, Friendly staff, not walking distance to any shops, which is brilliant for husbands. If you are not intending to visit the shrine avoid Fatima, awful place.

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Brian L, Thank you for sharing your experience from your recent stay with us at Pousada Mosteiro de Ourém TripAdvisor. I am delighted to read your comments and I am happy that you had a nice experience with us and our Team met your expectations. I will personally convey your gratitude to our Team which I am sure... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful location, and as usual for the Posada's lots of space, good rooms. This Pousada's room was simpler than some others but just as good.(no Safe in the room but at reception) The trip up was exciting quite narrow windy road. Pool is in a separate building with rooms too so if you are a sun seeker a room in... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Valuable Guest, Thank you for taking the time to share your opinion, with your nice comments. We are delighted to read the kind comments about your stay at the Pousada de Ourem, and specially about our Staff members. Effectively we are proud of our Castle and strive daily to achieve the legitimate expectations of those who visit us, we... More 

Gosport, United Kingdom
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 13, 2015

This was the second Pousada of our holiday so we were not surprised by the roads or the location. Sat-nav got us to the bottom of the hill then I ignored it and followed my eyes. The road is narrow, twisty, steep and tight. There is enough parking when you arrive and the welcome couldn't have been better. We arrived... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit to Pousada de Ourem. I hope that you had a pleasant return journey. Your comments and suggestions help us fine-tune our services and to ensure we make every stay a memorable one. Particularly such positive comments help our staff to keep... More 

Brussels, Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed July 6, 2015

Seven nights in Ourém ? A stay in a dream location, with very good service (room, restaurant and reception), a warm and friendly staff ... What more ? Return as soon as possible ! An exceptional service and a brief description of action ? Don't know her name but I'm very satisfied with the service of the Room Maid !... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience, with your great comments. We are delighted to read the kind comments about your stay at the Pousada de Ourem, and specially about our Staff members. Effectively we are proud of our Pousada and strive daily to achieve the legitimate expectations of those who visit us, we are... More 

Porto, Portugal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 1, 2015

The Pousada was very difficult to find and directions misleading from the main road. When we arrived at 2:20 our room was not ready. We were invited to wait, but no refreshments were offered. We waited in the open courtyard for an hour and were extremely hot and uncomfortable. When we were eventually shown to our room we were so... More 

Was this review helpful? Yes 1
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Thank you so much to have shared your concerns about your last stay at Pestana Pousada de Ourem. In fact it is based on the opinions and feedback of our customers and friends, that we can meet the expectations of those who we have the privilege of receiving at the Pousadas de Portugal. We work every day for... More 

amsterdam
Level Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 12, 2015

It is a challenge to get to this pousada. The road is steep and narrow. We arrived at 3.30 P.m. and our room was not ready yet. The room was very basic with a small bed. The restaurant was pleasant but on the second night the menu was partially the same as the day before. Staff was very friendly. The... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. AmsterdamEnjoyer, Thank you for choosing Pestana Pousada de Ourem and for reviewing it, which had deserved our best attention. We had registered all your considerations about your stay in our Pousada, and we thank you the time spent on doing it. Only with our guests opinion it is possible to us, to improve our services. Pousada de Ourem... More 

Eastbourne UK
Level Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 6, 2015

This Pousada is at the top of a hill in a small medieval village with it's own castle and has been converted from several buildings including a 15th century hospital, on a slope so rooms which appear to be upstairs are at street level! The rooms are spacious and comfortable and the staff charming. The food is also very good.... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear PollyEastbourneUK, Thank you for taking the time to share your opinion, with your nice comments. We are delighted to read the kind comments about your stay at the Pestana Pousada de Ourem, and specially about our Staff members and bulding refurbishment. Effectively we are proud of our Medieval Village with it's Castle at the very top, and strive daily... More 

Miami Beach
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2015

Hard to find but worth the effort. 4.5 stars out of 5. Fatima is a location many visit on a daily basis. As part of our 5 day Pousada package we opted to choose this particular Pousada. Located up a hill in a Medieval village was our Pousada in Fatima. That being said, you must expect a little difficulty driving... More 

Was this review helpful? Yes
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. BobbyMiamiBeach, We are delighted to read your review and to know that you had a wonderful stay and that you have enjoyed the commitment of our staff, the historical atmosphere of the Pousada and its surroundings. It is very grateful for us, to make part of all your magnificent experiences in our Pousada. On behalf all the team... More 

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