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Pousada de Ourem - Fatima Historic Hotel

#1 of 1 Hotels in Ourem
Certificate of Excellence
GreenLeadersGold level
Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
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Pousada de Ourem - Fatima Historic Hotel
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Ranked #1 of 1 Hotels in Ourem
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
patpetetravel Sagamore Hills, Ohio
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133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sagamore Hills, Ohio
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

Enjoy the switch-back road up the mountain! The views are worth it from pool-side with a cool drink in your hand. Go ahead and book a dinner reservation in the hotel dining room. You won't want to take that road back down the mountain at night anyway. Guest service people could not do enough for us. Room quiet, bathroom spacious,... More 

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Paris, France
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent stay ! Very nice place and friendly staff. Nice rooms, quiet and comfortable, and beautiful surrounding. Swimming pool looks nice ! Breakfast also very good, although I would have liked more specialties from Portugal. The medieval, little village brings peace and quiet. Amazing staff. Recommended !

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear gordita_oss118, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit to Pousada de Ourém Historic Hotel. I hope that you had a pleasant return journey. I greatly appreciate your comments on our Castle and services as we find both positive and negative feedback constructive to come up with ways to eliminate all... More 

Diss, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2015

Incredible scenery Located at the top of a hill and next to Ourem castle which has stunning views over the whole area. The drive up to the top is a bit scary but worthwhile I would say. The hotel is very friendly, clean and functional. Disappointments were: The outdoor pool area was not open when we were there (April 2015),... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Xyloph, Thank you for taking the time to share your feedback on TripAdvisor following your recent visit to Pousada de Ourem Historic Hotel. I hope that you had a pleasant return journey. I greatly appreciate your comments on our Pousada and services as we find both positive and negative feedback constructive to come up with ways to eliminate all... More 

Central Croatia, Croatia
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

Since most of us (two families with teenagers) were the first time in Portugal on our roundtrip we decided to stay in one pousada for one night. This one was an excellent choice because of its location - since we went to visit Batalha, Fatima and Tomar. The stuff was very friendly and helpfull. Rooms are large and well eqipped.... More 

Was this review helpful? Yes 1
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Veki44, Thank you for taking your valuable time to post a review on Pousada de Óbidos on Tripadvisor. I am delighted to read your comments and I am happy that you had a nice experience with us and that the services of our staff met your expectations. I have personally conveyed your feedback to the teams and they are... More 

Norwich, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 26, 2015

We saw the converted castle from miles away. It sits on top of a hill overlooking the rolling countryside. The last few hundred meters to the top of the hill is a killer if you are walking but the view from the top is stunning and worth the climb. Inevitably given the history of the place some of the facilities... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. david r, Thank you for choosing Pousada de Ourem and for reviewing it, which had deserved our best attention. We had registered all your considerations about your stay in our Pousada, and we thank you the time spent on doing it. Only with our guests opinion it is possible to us, to improve our services. We deeply regret... More 

Dundee, United Kingdom
Top Contributor
118 reviews 118 reviews
43 hotel reviews
244 helpful votes 244 helpful votes
5 of 5 stars Reviewed March 22, 2015

Stopped off here on a trip North from Lisbon, the encounter with wild boars reinforced the idea of solitude and a natural setting! The room was clean, the restaurant was good as usual, and we were served a personal breakfast next day. The Castelo area is a lovely morning walk in the Spring sun, and I'd return here in a... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Superharrio, We are delighted to read your review and to know that once again you had a wonderful stay and that you have enjoyed the commitment of our staff, the historical atmosphere of the Pousada and its surroundings. It is very grateful for us, to make part of all your magnificent experiences in our Pousada. On behalf of... More 

Ossining, New York
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 18, 2015

This was the first Pousada in Portugal at which my wife and I stayed. We planned to stay just one night but we changed our plans and stayed a second night, then changed plans yet again to be able to stay one more night still. Obviously, we loved it. The room was delightful – attractively furnished, pristine clean, spacious by... More 

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Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review
Google Translation

Estimado Richard O, Agradecemos a V/ preferência pelas Pousadas de Portugal em particular pela Pousada de Ourém, bem como a... More 

worcester england
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 29, 2014

We stayed for 2 nights as part of a tour with a well-known travel company. We were delighted to find the impressive poussada in a beautiful hill-top location. Our room, unfortunately at the rear from the view aspect, was welcomingly modern, attractively furnished, comfortable bed and the bathroom large and clean. Arrival was a little chaotic with cases being delivered... More 

Was this review helpful? Yes 1
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear tinkerbel_9, Thank you for your time in reviewing our Pousada. Firstly, we are committed to you, our valued guest, and are taking immediate corrective steps to regain your confidence in us. We profusely apologize for the hassle and inconvenience you faced during your stay in our hotel. We have begun putting a comprehensive plan in place to provide better... More 

Gex
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

The Pousada de Ourém is very well situated on top of a hill next to the city of Ourém, so it's easy to find and offers very nice views. The room are renovated with a lot of style and with high quality materials. If you're looking for a good night's sleep in a quiet room, you'll find it here. The... More 

Was this review helpful? Yes 1
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear SaSt2003, We are delighted to read your review and to know that you had a wonderful stay and that you have enjoyed the commitment of our staff, the historical atmosphere of the Pousada and its surroundings. It is very grateful for us, to make part of all your magnificent experiences in our Pousada. On behalf of all my team... More 

Oxford, United Kingdom
Top Contributor
64 reviews 64 reviews
16 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here as part of a tour of 4 historic pousadas in Portugal. This one was the third. As others have said, it is in a wonderfully scenic location and is quite charming. The streets of the viilage were too narrow for our coach, so it parked outside the village walls and we either walked or were ferried into... More 

Was this review helpful? Yes 1
Tiago G, Manager at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. joshuatrumpets, Thank you for taking the time share your experience and for yout kind words regarding the Pousada de Ourem. I would like to inform you that your suggestions and comments, which we have taken into serious consideration, are highly important for us and certainly will help us to improve our service quality. We are glad you were... More 

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