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All 1 Ourem hotels

Pousada de Ourem - Fatima Historic Hotel

4.0 of 5 Hotel   |   Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
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Pousada de Ourem - Fatima Historic Hotel
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84%
Ranked #1 of 1 hotels in Ourem
Certificate of Excellence 2014
A recent review
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  • Reviews (106)
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106 people have reviewed this hotel

Traveler rating
    44
    44
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Ulm, Germany
Top Contributor
323 reviews 323 reviews
242 hotel reviews
365 helpful votes 365 helpful votes
5 of 5 stars Reviewed June 17, 2014

If you drive a big car, you might have problems to drive inside the castelo area where the Pousada is located. The Pousada is one of the newer ones (opened 2000), everything is in very good shape managed by Pestana Hoteis Group (no government as said in some reviews here). Rooms are spacious and nicely decorated, bathrooms modern - breakfast... More

Was this review helpful? Yes 1
usa
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 10, 2014

Very nice hotel with a great view. The hotel has a great swimming pool and a wonderful breakfast. There is not much parking but we managed to find a spot very close by. The castle is almost right out the door. This location is a very short drive to Fatima.

Was this review helpful? Yes 2
kansas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stopped at the Pousada after visiting Fatima with a group of 10. Rooms are modest but fresh and well decorated. A great location and view from the top of a hill. A very friendly staff. Morning breakfast was well done and service excellent. An enjoyable stay.

Was this review helpful? Yes 4
Edmonton
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 4, 2014

Pousada de Ourem The big issue we had with the Pousada was finding it. The website refers to Fatima but it is actually up by the castle in Ourem. We spent a lot of time in Fatima looking for it. Not easy when you don't speak Portuguese. The drive up the hill got quite challenging as we got closer. Even... More

Was this review helpful? Yes 4
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, We sincerely appreciate your kind review and recent stay with us. We deeply regret that your stay did not meet your expectations, and we would like to apologize for the inconveniences you might have experienced We liked to have you with us, and we hope that this was the first of many moments at Pousadas de Portugal. Receive... More

Canberra
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 4, 2014

A beautifully restored building in a picture-postcard-perfect setting of a whitewashed village on a hilltop (with its own castle), narrow winding cobble-stoned streets and stunning views across the surrounding plains....and only minutes from Fatima. Room was very good, the pool setting and location incredible. Only down side (and given it's the only option "in town") was the quality of meals... More

Was this review helpful? Yes 3
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your last stay at Pousada Conde de Ourém. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. Looking forward to welcoming you again in a not too distant future! Sara Pereira More

Rome, Italy
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 9, 2014

Outstanding location on the top of a hill overlooking the entire town. The staff at reception were extremely kind and very friendly, they all went out of their way answering questions and being helpful; Our room was beautifully furnished and very comfy, everything was spotless. The breakfast was healthy and the restauranr of good quality offering a nice choice of... More

Was this review helpful? Yes 5
Dundee, United Kingdom
Top Contributor
92 reviews 92 reviews
31 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed April 6, 2014

Stayed 4 nights here to explore the surrounding area. The hotel was clean, peaceful and what you'd expect of a Pousada. The staff couldn't have been more courteous, helpful and appropriate. Nothing was too much trouble for them: they each remembered breakfast drinks and preferences, offered touring destinations and kept the hotel running exceptionally well. The bedrooms were comfortable, quiet... More

Was this review helpful? Yes 7
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Ms. Thank you for taking the time to complete the survey, with your nice comments. We are delighted to read the kind comments about your stay at the Pousada do Conde de Ourém and specially about our Staff members. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient... More

Steyning, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2014

This delightful small Pousada is situated within the walls of this ancient village, perched on top of a small mountain just below the castle. The accommodation is very comfortable and the staff are extremely welcoming and friendly. However it is the location which gives this hotel its special charm, the views are spectacular and not only that but it is... More

Was this review helpful? Yes 4
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Customer, Thank you very much for sharing your experience and for the nice comments about the staff and ambience. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. We liked to have you with us, and we hope that this was the first of many moments at... More

Markham, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 13, 2014

We visited this Pousada during a our recent visit to Portugal. Absolutely great. The food, our room, the hotel staff and the very quaint hilltop village were all fabulous. In particular, Ana at the front desk was most accommodating. She went out of her way to make us comfortable.

Was this review helpful? Yes 5
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mr. Jim, We sincerely appreciate your kind review and recent stay with us. Effectively we are proud of our Pousada and strive daily to achieve the legitimate expectations of those who visit us, we are pleased to know that we were able to provide you memorable moments. We liked to have you with us, and we hope that this... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed for 2 nights whilst travelling around the area. Staff Very Friendly and helpful. Beautiful hotel We had a room With a View. Well Worth the upgrade. Views From the hotel and the Castle are amazing. the hotel is set in a Small Village with a couple of shops Easy Base for Visiting Fatima or Tomar.

Was this review helpful? Yes 3
Manager_Ourem, Gerente at Pousada de Ourem - Fatima Historic Hotel, responded to this review

Dear Mrs. Carol Thank you for your comments regarding your last stay at Pousada Conde de Ourém. Such comments certainly help us motivate our staff and, most importantly, assist us to provide a more personal and efficient service. Looking forward to welcoming you again in a not too distant future! Best Regards, Sara Pereira More

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Additional Information about Pousada de Ourem - Fatima Historic Hotel

Address: Largo Joao Manso - Castelos, Ourem 2490-481, Portugal
Location: Portugal > Central Portugal > Santarem District > Ourem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pousada de Ourem - Fatima Historic Hotel 4*
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Also Known As:
Pousada De Ourem Fatima Conde

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Amenities

Bar / Lounge Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Pousada de Ourém is a charming historic hotel set in a medieval town, between three major touristic sites: Batalha, Tomar and just 10 km away from Fátima. The hotel has a garden with an outdoor pool and sun terrace. The restaurant serves local cuisine and the bar serves a variety of drinks. All of the rooms have air conditioning, a minibar and a TV. Within Ourém there is a 15th-century castle, also known as Paço dos Condes de Ourém and the Serras de Aire and Candeeiros Natural Park is about an hour away by car. ... more   less 
Number of rooms
30

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