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Grande Hotel das Caldas da Felgueira

Av. Antonio Marques, Caldas da Felgueira, Canas de Senhorim 3525-201, Portugal
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Grande Hotel das Caldas da Felgueira
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29 Reviews from our TripAdvisor Community

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Stevenage, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 1, 2015 via mobile

Be warned: they say they accept AMEX but they don't!!! We asked for a Junior Suite. We got a small room with tiny bed, outdated furniture, they have a bar but lack staff. It looks more like an old retirement house. Very disappointed, will not be staying again! Breakfast is far from acceptable. In sum, it is a very low... More 

Helpful?
Thank Bernardo A
AdrianoBarretoRamos, General Manager at Grande Hotel das Caldas da Felgueira, responded to this review

We appoligize for the inconvenience os the AMEX card. We did'n realize that when we changed the terminal we need to have a new contract with AMEX. Some of our rooms are still not refurbished. We are doing it step by step. All the social areas and most of the rooms ares already up to date. More 

Porto, Porto, Portugal
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 8, 2014 via mobile

Very quiet place, very large swimmingpool, nice service, large livingrooms. A nice spa hotel for all the family. The spa is very traditional but completly renewed, as well as the 3 stars hotel...Very nice for only 3 stars. In the neighbourhood mountains and nice portuguese food

Helpful?
Thank Francisco M
AdrianoBarretoRamos, Manager at Grande Hotel das Caldas da Felgueira, responded to this review

Dear Francisco Monteiro, Thank you very much for your review. We try to do our best to welcome our guests, and we are very glad that you enjoyed the Grande Hotel & SPA experience! More 

Lisbon, Portugal
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 28, 2013

The food was excellent for a three star hotel however our stay was marred by the air conditioning having failed during the week when we stayed and temperatures soared to the high 30s and low 40s. The hotel gave us a fan to put in the room but it really didn't help much as the room got like an oven... More 

Helpful?
2 Thank abriwin
AdrianoBarretoRamos, Manager at Grande Hotel das Caldas da Felgueira, responded to this review

Dear Abriwin I would like to thank you very much your review. As a matter of fact it led me to check up the room and change the stool and repair the cabinet. I also want to apologize, again, for the malfunction of air conditionning. The central sistem had a seriously collapse and the repair took so much more time... More 

Viana do Castelo, Viana do Castelo, Portugal
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 24, 2013

Although classed as a three star hotel, we found this hotel deserved four stars. The hotel lived up to its name with comfortable rooms, a very pleasant lounge area and a superb dining room which had live entertainment during the evening. The food and service was excellent and nothing was too much trouble for the staff. We made use of... More 

Helpful?
3 Thank Susan F
AdrianoBarretoRamos, Manager at Grande Hotel das Caldas da Felgueira, responded to this review

Dear Susan F, I would like to thank you for your review of our Hotel. We have many recently restored rooms, and others were restored some years ago. In 2010 the social areas of the hotel were refurbish and redecorate. We try to do each day better, Our guests deserve the best service! Best regards More 

Lisbon, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 23, 2012

In spite of its 3 stars, it shouldn´t be ashamed of other 4 stars hotels which have the privilege of being located in big towns or in other places where tourism is a constant, neither having the handicap of being dependent of the thermalism season nor of being situated in a quite isolated region with few inhabitants. But there are... More 

Helpful?
4 Thank TripAdviser4
AdrianoBarretoRamos, Manager at Grande Hotel das Caldas da Felgueira, responded to this review

Dear TripAdviser 4, As General Manager of Caldas da Felgueira Termas & SPA, and also of The Grande Hotel, I would like to thank your review. We always try to do our best and guest feedback is very importante for us. We are now making a tremendous effort on gardens and outside areas so they can be more atractive to... More 

Lisbon, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 6, 2010

Some people think it's a spa, but it is a health center specialized in respiratory health. The hotel is old and large. Have the essentials. For those with sinusitis, allergic rhinitis and other ailments is a good choice to spend a few days relaxing. The landscape is nice, close to the river Mondego.

Helpful?
3 Thank lisbon-baixa
AdrianoBarretoRamos, Manager at Grande Hotel das Caldas da Felgueira, responded to this review

Dear Lisbon-baixa, In spite your review was made two years ago, I would like to thank you and appologize for the late answer. Caldas da Felgueira is a Mineral Spring Spa, specialized in respiratory problems, and highly specialized in children. In Carnival, Easter and last week of August we have many young guests, having their treatments at Termas da Felgueira.... More 

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