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Crowne Plaza Milan - Malpensa Airport

4.0 of 5
Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
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Crowne Plaza Milan - Malpensa Airport
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189 reviews from our community

Traveler rating
    53
    66
    37
    22
    11
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Families
21
 
Couples
56
 
Solo
31
 
Business
82
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Athens, Greece
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 16, 2013

If you need to be next to Malpensa and you have things to do in the area of Varese , Como , and the lakes and still also close to Milan , then this hotel is your choice. Surounded by nature , with very good connection to teh high way. Rooms are big and nice , beds are great ,... More

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Sao Paulo
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 7, 2013 via mobile

The hotel is nice and modern. The rooms are big and clean; the breakfast is good and also the service staff is very nice. Anyway, there is no working wi-fi at all. The network appears to be there, but it's not connecting properly. Another negative point is the airport shuttle service: in the evening it's picking up the customer just... More

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Erie, PA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 5, 2013

Decent hotel, very clean, conveniently located for the last leg of my trip, very close to the airport. Basic amenities, nothing more, nothing less, frustratingly slow wi-fi. Staff responds to requests, such as delivering extra towels, very quickly. A little trouble when we had to wait quite a while at the airport for the shuttle to pick us up and... More

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Bath, United Kingdom
Top Contributor
79 reviews 79 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 27, 2013

If you need to be in and out quickly, with a decent nights sleep then this place ticks all the boxes, the ideal stop over for people using the airport, nothing more nothing less. Restaurant is standard service standards nothing to rave about or complain about, it's standard...

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New York
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 22, 2013

Modern well finished hotel. Room was well appointed and comfortable. No free wifi which is so annoying these days. We didn't try the restaurant but it looked fine. BUT this hotel is not in the airport and has a shuttle which runs only every 30 minutes in peak times and every 60 minutes in off-peak. That may sound ok but... More

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IHGCare, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review
April 16, 2013

Dear 1anon, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the rooms. However, We’re sorry we fell below your expectation regarding the shuttle service. We will look into this point.I assure you the feedback of our hotel will be reviewed and... More

Istanbul, Turkey
1 review
1 of 5 stars Reviewed March 16, 2013

It was one my terrible experience throughout Europe. Wi-Fi is free of charge "for 15 minutes" and "at 256 Kilobit speed". ( I have proof) I bought a Hi-Speed internet for 9 Euro. Internet speed did not chance. I used cable instead of Wi-Fi, speed did not chance. I send an e-mail to Hotel General Manager, He ignored it. To... More

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ValentinaBrambilla, Proprietario at Crowne Plaza Milan - Malpensa Airport, responded to this review
April 2, 2013

Dear traveler_x870, thank you for taking time to share this review. Every compliment and complaint are useful to improve our work. First of all we are happy to know that you liked your room and you had a good sleep. About the problem you highlight with internet I take the opportunity to clarify that are free of charge the first... More

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Scotland
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 10, 2013

Arrived late into Malpensa and hotel was very close, warm welcome at reception, rooms were good and breakfast/food good, reception area very modern. Would recommend if staying near malpensa airport.....

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Wayne, NJ
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 2, 2013

Shame on the builders for putting this hotel at the end of the runway and not making an effort at soundproofiing. The noise of the planes and the rooster that starts crowing at about midnight make this a bad option. There was only 1 towel for two people and the dinner at the bar was barely passable. Be warned there... More

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ValentinaBrambilla, Proprietario at Crowne Plaza Milan - Malpensa Airport, responded to this review
March 11, 2013

Dear OzzyWayne, thank you for the time you have dedicated to this review. We are sorry for any inconveninet you suffered. But we would like to take the opportunity to say that the hotel has a soundproofing of 52 decibel, in other words it is very soundproof. About towels, we guarantee that the towel for the second guest is inside... More

Spring Lake, New Jersey
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 26, 2013

Landed at MXP early morning. Trouble locating hotel shuttle stall at airport, but once on board shuttle, ride over to hotel takes less than 10 minutes. Checked in by the friendly "Christine". Room was ready and in good working order. Rested during the day, then ventured out for a walk and had dinner at a local taverna. The village is... More

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Npton
1 review
1 of 5 stars Reviewed February 15, 2013

This is the worst IHG hotel I have ever stayed at and considering i am a platinum ambassador I have stayed in many world wide. I would NEVER stay at this hotel again. Absolutely shocking!! Club lounge is non existent it is a cupboard that has been forgotten about. Buffet dinner was stone cold. Breakfast was ok however was rushed... More

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ValentinaBrambilla, Proprietario at Crowne Plaza Milan - Malpensa Airport, responded to this review
February 28, 2013

Dear MJ13_13, thank you for taking time to describe your personal experience here in Crowne Plaza Malpensa. We apologize for any inconvenient you suffered. We guarantee that it is our primary goal to satisfy our customer's needs. About the Club Lounge you mentioned, pls. be informed that it is not a Crowne Plaza standard, therefore it is not available in... More

 
 
Crowne Plaza Milan - Malpensa Airport
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Hotel Summarization (Beta)

What travelers say

  • Very good(10)
  • Shuttle buses(6)
  • Early morning(3)
  • Friendly and helpful(3)

Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Region: Italy > Lombardy > Province of Varese > Somma Lombardo
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#3 Luxury Hotels in Somma Lombardo
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to Crowne Plaza Milan-Malpensa Airport, an upscale 4 star superior hotel located just 2 minutes away from Milan Malpensa International Airport. Take advantage of our complimentary shuttle running to/from Terminal 1 on a scheduled basis and Terminal 2 on request. Alternatively, the airport offers a 24hr free shuttle service between the two Terminals with a bus stop just 500m from the hotel. Choose one of our contemporary and elegant rooms and stay connected with your family and colleagues using Wireless and Wired internet connection. If you need to work while dining either in our bar or restaurant, Wi-Fi connection will be on us! Treat yourself to a mouth watering Italian meal in our restaurant La Brughiera , recently awarded the Food & Beverage Excellence prize for 2008. The bar I Celti with its variety of snacks, healthy options and international drinks, represents the perfect place to do business or to enjoy moments of relax. After a tiring working day or before a long flight why not to unwind or exercise in our complimentary Health & Fitness Centre featuring cardio-fitness circuit, sauna and Turkish bath. Whether looking for a breakout room for interviews or a location for your next annual conference Crowne Plaza Milan-Malpensa Airport hotel boasts a modern conference centre equipped with the latest technology. Enjoy your stay with us! ... more   less 
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Milan
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo

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