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All 10 Somma Lombardo hotels

Crowne Plaza Milan - Malpensa Airport

4.0 of 5 Hotel   |   Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
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Ranked #6 of 10 Hotels in Somma Lombardo
A recent review
3 of 5 stars reviewed 2 weeks ago
Rania Z
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355 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
62 reviews 62 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

very low price, consider the 4* hotels in Italy are very expensive, helpful staff and convenient for the airport cause of the shuttle bus. What we disliked is the fact that the heating couldn't be controlled from the room, but from the hotel, so the room was not so hot enough. All the other details were good enough.

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Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Rania Z, thank you very much for your kind review and we are very pleased to hear that you enjoyed your stay with us. We are sorry that the room was not, we kindly advise that from the room the guest is allowed to adjust the temperature by 2 degrees higher or lower from the set. The set can... More

Rockville, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were glad to stay here given our early morning flight and would stay again for convenience. The bedding and bathrooms were all very clean. However, the rugs were stained which made me feel like I didn't want to step on the carpet. The first room we were given had a huge wet spot on the carpet near the bathroom... More

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Traveler41353, thank you for your feedback. We are very happy you enjoyed your stay with us and to know appreciated our room cleanliness, our hotel is famous for it. Moreover we kindly inform we are working to renovating the carpet in the rooms. We can see that you had a good experience at our restaurant as well, we offer... More

Metro ATL
Top Contributor
101 reviews 101 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed October 15, 2014

This is not the hotel we usually use for our last night in Italy. There are quite a few situated close to the airport and we decided to try this one because it was less expensive than the hotel we usually choose and it appeared to be a better option based on the location. Great staff at reception. Our room... More

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Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear phat_dawg_21, thank you for taking time to share this review. We are happy to know appreciated the location of the hotel, we are just 1 km from Malpensa airport terminals that can easily reached with our shuttle service which runs on a scheduled basis and the ticket is € 3,00 per person one way during the day. We really... More

Calgary, Alberta
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 14, 2014

We spent the night awaiting an early flight. First room was smokey, second room had water on the floor and the third room was very comfortable. The front desk was very good about providing us with a new room. There was a tour group in the hotel, but it was very quiet. The airport shuttle was 3 euros/person. The hotel... More

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear JPMMJM, Thank you for taking the time to write a review of your experiences on this occasion at the Crowne Plaza Malpensa. On behalf of myself & the team, please accept our sincere apologies for the issues experienced with the first two rooms, which do not reflect our standars. We constantly work with our maintenance team to offer the... More

Milton, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2014

This hotel was terrible from the cleanliness of the rooms to the service to the food. It appears to be partially renovated with some spaces in good condition and others very poor - rugs stained etc. Upon getting into our room I found long black hairs in the bathroom and in the sink, no toiletries. It appeared that the bathroom... More

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear El C , Thank you for the detailed review of our hotel. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. We sincerely apologize for we fell below your standards on most aspects and truly sorry that we have failed to exceed or at least meet your expectations... More

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

Stayed there for one night. In my book, airport hotels deserve less scrutiny because they typically geared towards one-nighters -- come in the evening and leave on the next morning to catch a plane. Otherwise why to stay there in the first place? Nevertheless, Crowne Plaza Milan - Malpensa is comfortable (a lot of power outlets, a robe and slippers,... More

Was this review helpful? Yes 2
Isle of Wight, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stopped off here for a few hours sleep before a late evening flight. Very quiet modern luxurious hotel which looked very out of place in its location. However, don't be fooled by the surroundings, its inside that counts! Check in quick and easy, room was very luxurious, bed huge and very comfortable, beautiful en-suite, everything you need supplied. Room... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2014

Crowne Plaza Milan is very close to the central station and the local train station is right outside the entrance going to the Duomo in 5 minutes. It is a great hotel, very clean and modern and worth at least 4 stars. Staff very obliging. The only minus is that there are no restaurants or shops around or very near... More

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1 review
2 of 5 stars Reviewed September 29, 2014

From the shuttle bus with standing room only because seats were missing, to the cold "hot breakfast" because of a "technical issue", this hotel was just awful. Unpleasant odour in the room. Couldn't get out of here quick enough.

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Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Richard M, Thank you for taking the time out to write a review and for your feedback. I am disheartened to read about your experience at the Crowne Plaza Milan Malpensa Airport. Having read your comments, I can imagine the disappointment and I therefore apologize for any inconvenience encountered. We have discussed the points you have raised with our... More

Contributor
19 reviews 19 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 28, 2014

This was more than disappointing. When colleagues informed me that the hotel next to the Crowne was better I should have gone there. The Crowne has always been a clean reliable hotel for me in the past but not this one. The carpet in my room was covered with stains. The AC was leaking which caused these obvious stains. Also,... More

Was this review helpful? Yes
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Williamg2436, Thank you for your comments, in which you drew our attention to your experience while guest at Crowne Plaza Milan Malpensa Airport. First of all we do apologize if your experience did not live up to expectations and we are very sorry to hear that your stay was not positive. We know that every stay is different and... More

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Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo

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