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Crowne Plaza Milan - Malpensa Airport

4.0 of 5 Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
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Crowne Plaza Milan - Malpensa Airport
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Crowne Plaza Milan - Malpensa Airport
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364 reviews from our community

Traveler rating
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    92
    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have stayed in crowne plazas many times before and have always been very satisfied. Not so much this time. While the room was clean and very comfortable as usual, the food in the restaurant and the breakfast was very disappointing. The selection was very limited and everything was missing taste. The staff I would not call unfriendly but they... More 

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Contributor
14 reviews 14 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Anytime you need a stay near Malpensa, this is the go-to place. Clean, modern, well kept and excellent value for the buck. Nice, big rooms with all the basic features.Great location near the airport and super friendly staff. Get this: I accidentally left my shaving kit, full of very expensive colognes, skincare and toiletries at the beginning of my family's... More 

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Amsterdam, The Netherlands
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here due to a cancellation of a flight by my airline, and I was accommodated for 2 nights. Check in was really busy since there were many cancellations at the airport that night. However the receptionists were nice and friendly. We were provided dinner after hours and everything went pretty smoothly. The rooms are nice and clean, quite... More 

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Ascot, United Kingdom
Top Contributor
283 reviews 283 reviews
80 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Choose this hotel as it was close to Malpensa, as I arrived late, I took a taxi, and the taxi driver couldn't find the hotel, it's not so easy to find, I'd suggest printing off a map from the website Got there in the end, check in was easy, hotel is smart and modern, room was large and clean, and... More 

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Top Contributor
67 reviews 67 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 10, 2014

very low price, consider the 4* hotels in Italy are very expensive, helpful staff and convenient for the airport cause of the shuttle bus. What we disliked is the fact that the heating couldn't be controlled from the room, but from the hotel, so the room was not so hot enough. All the other details were good enough.

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Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Rania Z, thank you very much for your kind review and we are very pleased to hear that you enjoyed your stay with us. We are sorry that the room was not, we kindly advise that from the room the guest is allowed to adjust the temperature by 2 degrees higher or lower from the set. The set can... More 

Rockville, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 5, 2014

We were glad to stay here given our early morning flight and would stay again for convenience. The bedding and bathrooms were all very clean. However, the rugs were stained which made me feel like I didn't want to step on the carpet. The first room we were given had a huge wet spot on the carpet near the bathroom... More 

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Traveler41353, thank you for your feedback. We are very happy you enjoyed your stay with us and to know appreciated our room cleanliness, our hotel is famous for it. Moreover we kindly inform we are working to renovating the carpet in the rooms. We can see that you had a good experience at our restaurant as well, we offer... More 

Metro ATL
Top Contributor
101 reviews 101 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 15, 2014

This is not the hotel we usually use for our last night in Italy. There are quite a few situated close to the airport and we decided to try this one because it was less expensive than the hotel we usually choose and it appeared to be a better option based on the location. Great staff at reception. Our room... More 

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Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear phat_dawg_21, thank you for taking time to share this review. We are happy to know appreciated the location of the hotel, we are just 1 km from Malpensa airport terminals that can easily reached with our shuttle service which runs on a scheduled basis and the ticket is € 3,00 per person one way during the day. We really... More 

Calgary, Alberta
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 14, 2014

We spent the night awaiting an early flight. First room was smokey, second room had water on the floor and the third room was very comfortable. The front desk was very good about providing us with a new room. There was a tour group in the hotel, but it was very quiet. The airport shuttle was 3 euros/person. The hotel... More 

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear JPMMJM, Thank you for taking the time to write a review of your experiences on this occasion at the Crowne Plaza Malpensa. On behalf of myself & the team, please accept our sincere apologies for the issues experienced with the first two rooms, which do not reflect our standars. We constantly work with our maintenance team to offer the... More 

Milton, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2014

This hotel was terrible from the cleanliness of the rooms to the service to the food. It appears to be partially renovated with some spaces in good condition and others very poor - rugs stained etc. Upon getting into our room I found long black hairs in the bathroom and in the sink, no toiletries. It appeared that the bathroom... More 

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear El C , Thank you for the detailed review of our hotel. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. We sincerely apologize for we fell below your standards on most aspects and truly sorry that we have failed to exceed or at least meet your expectations... More 

Charlotte, North Carolina
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2014

Stayed there for one night. In my book, airport hotels deserve less scrutiny because they typically geared towards one-nighters -- come in the evening and leave on the next morning to catch a plane. Otherwise why to stay there in the first place? Nevertheless, Crowne Plaza Milan - Malpensa is comfortable (a lot of power outlets, a robe and slippers,... More 

Was this review helpful? Yes 2
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Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo
Hotel Style:
#3 Luxury Hotel in Somma Lombardo

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