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Crowne Plaza Milan - Malpensa Airport

4.0 of 5 Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
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Crowne Plaza Milan - Malpensa Airport
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Crowne Plaza Milan - Malpensa Airport
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381 reviews from our community

Traveler rating
    85
    144
    96
    37
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Reviewer
4 reviews 4 reviews
2 of 5 stars

The hotel have a new schedule of shuttle bus. to airport: from 5:30 to 23:30, from airport: 5:45-23:45, at exit no.4, bus stop no.3. 3€ one way, and 1€ city tax. The room is old but clean, tranquil, bright. A traditional EURO hotel. the next i will choose Sheraton for the location

Was this review helpful? Yes
Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear viola l, thank you for sharing your comments with us. We are glad you appreciated our rooms for the cleanliness, comfort and brightness. Regarding the shuttle bus service in fact is on charge few euros and it runs also in the night on request basis, we are sorry you didn't agreed. Referring to the city tax we kindly advise... More 

Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 13, 2015

The hotel is comfortable and friendly. We had an early flight so we stayed in the Crown Plaza Milan. They have a shuttle and we could leave our car parked there for a small fee. It worked out great. :)

Was this review helpful? Yes 1
laurab1910, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Colette, Thank you for sharing your feedback regarding your stay with us. We are happy you appreciated our location and our parking facilities convenient for you. This is very important for us. We hope to welcome you back soon. Best Regards, Guest Relation Service More 

Gainesville, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 10, 2015

Decent hotel which seems fairly new but with very small rooms. I recently stayed at this hotel before leaving Milan after touring Lucca for four nights and five days. I had already spent one full day in Milan at another hotel. This hotel seemed new, and actually seemed liked this hotel is used by a lot of tourists mostly from... More 

Was this review helpful? Yes 3
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear ASahni, thank you for sharing your review with us. We are glad you appreciate our buffet breakfast, same for all our guests, we serve a lot of great food and real cappuccino and caffè espresso as you mentioned. About our location, our hotel is nearby the airport, not be located in the middle of a city centre. But we... More 

Milan, Italy
1 review
5 of 5 stars Reviewed January 1, 2015

The Management, and every staff ,I came into contact with was well trained, very attentive to guest needs, people learn from them!!!! They listened then talked, always warmly greeted every guest, they went out of their way to help and accomodate all mine and my teams needs!!! BRAVO!!!! Five STAR SERVICE, KEEP IT UP GUYS!!!

Was this review helpful? Yes
Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 20, 2014

I have stayed in crowne plazas many times before and have always been very satisfied. Not so much this time. While the room was clean and very comfortable as usual, the food in the restaurant and the breakfast was very disappointing. The selection was very limited and everything was missing taste. The staff I would not call unfriendly but they... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Lukas K, Thank you for taking the time to complete a review on your stay. I am truly sorry to hear that the food served during your travel did not live up to your expectations. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem... More 

Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 16, 2014

Anytime you need a stay near Malpensa, this is the go-to place. Clean, modern, well kept and excellent value for the buck. Nice, big rooms with all the basic features.Great location near the airport and super friendly staff. Get this: I accidentally left my shaving kit, full of very expensive colognes, skincare and toiletries at the beginning of my family's... More 

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Amsterdam, The Netherlands
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 12, 2014

I've stayed here due to a cancellation of a flight by my airline, and I was accommodated for 2 nights. Check in was really busy since there were many cancellations at the airport that night. However the receptionists were nice and friendly. We were provided dinner after hours and everything went pretty smoothly. The rooms are nice and clean, quite... More 

Was this review helpful? Yes
Ascot, United Kingdom
Top Contributor
373 reviews 373 reviews
92 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed December 9, 2014

Choose this hotel as it was close to Malpensa, as I arrived late, I took a taxi, and the taxi driver couldn't find the hotel, it's not so easy to find, I'd suggest printing off a map from the website Got there in the end, check in was easy, hotel is smart and modern, room was large and clean, and... More 

Was this review helpful? Yes
Top Contributor
78 reviews 78 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 10, 2014

very low price, consider the 4* hotels in Italy are very expensive, helpful staff and convenient for the airport cause of the shuttle bus. What we disliked is the fact that the heating couldn't be controlled from the room, but from the hotel, so the room was not so hot enough. All the other details were good enough.

Was this review helpful? Yes
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Rania Z, thank you very much for your kind review and we are very pleased to hear that you enjoyed your stay with us. We are sorry that the room was not, we kindly advise that from the room the guest is allowed to adjust the temperature by 2 degrees higher or lower from the set. The set can... More 

Rockville, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 5, 2014

We were glad to stay here given our early morning flight and would stay again for convenience. The bedding and bathrooms were all very clean. However, the rugs were stained which made me feel like I didn't want to step on the carpet. The first room we were given had a huge wet spot on the carpet near the bathroom... More 

Was this review helpful? Yes 1
Salvatore M, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Traveler41353, thank you for your feedback. We are very happy you enjoyed your stay with us and to know appreciated our room cleanliness, our hotel is famous for it. Moreover we kindly inform we are working to renovating the carpet in the rooms. We can see that you had a good experience at our restaurant as well, we offer... More 

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Additional Information about Crowne Plaza Milan - Malpensa Airport

Address: Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Milan - Malpensa Airport 4*
Number of rooms: 133
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Also Known As:
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo
Hotel Style:
#4 Luxury Hotel in Somma Lombardo

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