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Crowne Plaza Milan - Malpensa Airport

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Via Ferrarin 7 - Case Nuove, 21019 Somma Lombardo, Italy
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Crowne Plaza Milan - Malpensa Airport
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Crowne Plaza Milan - Malpensa Airport
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464 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ad Dowhah, Ad Dawhah, Qatar
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Fast Check in, Room Upgrade, Excellent & Courteous staff to begin with Crown Plaza was living up to its name! Breakfast was ordinary, rooms were great & I would recommend this hotel to all travelers who need to catch a flight next day from MXP. They do offer a airport shuttle that comes at an additional cost & needs to... More 

Was this review helpful? Yes 1
Santos, SP
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunately we had a very bad experience while arriving at Crowne Plaza. Just moments after we checked in the hot water was over and later the water supply was suspended. Reception was not aware and only after second guest complained they reacted. Due to road works nearby is basically impossible to reach hotel via GPS. I do recommend call them... More 

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Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Claudio R, Thank you for the detailed review of our hotel. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. Unfortunately during your stay a major failure in the public aqueduct caused problems to our supply of cold and warm water which is constantly produced and guaranteed to... More 

Travelers are raving about these Somma Lombardo hotels

Moscow, Russia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I arrived late and decided to spend the first night at close to the airport, since we would be collecting our rental car the next morning. The hotel was picked because of its proximity to the airport and the relatively low price of the room. Pros: close proximity to Malpensa airport, bus available to/from the airport, friendly... More 

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San Francisco
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for the second time, can't beat the price, $60 a night, the hotel is very clean, the rooms are new and modern. Internet and parking are free. Really can't complain about anything. It's a bit in the middle of nowhere, but we only cared about proximity to the airport.

Was this review helpful? Yes 1
Zephyrhills, Florida
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you want easy transition to and from the airport, try the Sheraton which is walking distance. The Crowne Plaza at Malpensa offers a hard to find shuttle which is not free. If you are driving, put the "Ferrarin" name first in your gps, instead of "via". IF you do not have a gps, be prepared for an adventure. People... More 

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Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear PascoBob, thank you for taking time to share this review. We are glad to know you appreciated your stay with us. We appreciate your considerations regarding the road indication, we are working to make easier for our guest to find our hotel. We hope you will choose again Crowne Plaza Milan Malpensa for your next stay close to the... More 

Dallas, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopping through overnight on our way home. Nice hotel with great rooms. Bed is firm but comfortable. The bathroom is larger than most hotels and are very nice. Because we couldn't leave the hotel we were concerned about food. Not to worry! The restaurant was FANTASTIC! Some of the best Lasagna Bolognese and spaghetti our crew of 9 had in... More 

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Reykjavik, Iceland
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel itself is fine, rooms are clean. For an airport hotel it is however too far from the airport. It is not possible to walk there and a taxi is 20 euros. It is possible to take the shuttle but it runs sporadically. Breakfast is not included and way to expensive for what you get. The shuttle back to... More 

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Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear MariaKristjans, thank you for sharing your comments with us. It is good to know that you appreciated our rooms and our hotel overall. referring your comment on the proximity to the airport, honestly this is the first time that someone complaint that the hotel is far from the airport, the distance is approx. less than 1 km and our... More 

New York City, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located very close to airport, Crowne Plaza is a very clean hotel. The staff was kind and helpful. Our room was clean with big bathroom. Excellent breakfast and dinner. The only issue we had was low air conditioning all over hotel especially in dining room. I would return to Crowne Plaza Milan.

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Terrell, Texas
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I book this to be close to the airport. I booked two rooms and even called to make sure one room had double beds. They said yes over the phone. However they don't have double beds. King and two twins, which is not heard of in the states. So I had to book a third room. They did give us... More 

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Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear JaneLTX, thank you for sharing your review with us. We are glad to see that you appreciated our Restaurant food and for the comfort of our beds. Regarding the road indications we just improved with more signals due to road works, we are sorry you had problem to find the hotel. Thank you for your comments regarding refurbishment work,... More 

Abu Dhabi, United Arab Emirates
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed for 3 nights. Nice hotel interior and rooms, but the shower was complicated to use. Service in general can be much better. The breakfast was not included into the room and we usually had discount on other hotel stays in Italy, but not in this one. Wrong labelling on the buffet breakfast, was hard to find plain croissants as... More 

Was this review helpful? Yes
Laura B, Guest Relations Manager at Crowne Plaza Milan - Malpensa Airport, responded to this review

Dear Ioanna01, We thank you for the good feedback you gave us on hotel interior and rooms, although we sincerely apologize for the discomfort suffered due to cold water in the shower, we if did you contact the reception, for sure they could help you. We are sorry for the inconvenience occurred on your experience with breakfast service, we assure... More 

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