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All 10 Somma Lombardo hotels

First Hotel Malpensa

4.0 of 5 Hotel   |   Via Baracca 34 | Case Nuove, 21019 Somma Lombardo, Italy
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First Hotel Malpensa
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Ranked #1 of 10 Hotels in Somma Lombardo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Pro-Lite B Taichung, T'ai-wan, Taiwan
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596 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taichung, T'ai-wan, Taiwan
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here many times, its a great hotel with great staff and you always feel like you are coming home when you walk in.You will not be dissapointed with this hotel.The staff are so good and they always know how to help you.

Was this review helpful? Yes 1
Cyprus
Top Contributor
140 reviews 140 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Attentive staff and clean rooms. Almost free airport shuttle. Shower good, free shampoo and soap. Underfloor heating. Room was decent size. Restaurant is overpriced but its good. Breakfast is ok but not for vegeterians or to the gluten intolerant.

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having read several critical reviews I was a little dubious about staying here. However I found the staff extremely friendly and helpful. I emailed the day before arrival asking about the shuttle bus from Malpensa. They tried to email me back but as the email kept bouncing back they phoned me to give me instructions to get the minibus. We... More 

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Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Free shuttle bus to and from this hotel. Perfect for a 1 night stay before flying home. Malpensa is a nice little town to explore, little markets, dining options and just a good evening stroll. The staff were very helpful, and breakfast was good.

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at Milan Malpensa airport and made a 1 euro public phone call to First Hotel and was informed by the staff that the shuttle bus will arrive at gate 10 in less than 10 minutes. We made our way to gate 10 (right at the end of the arrival hall) and the bus arrived promptly. It was a... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Lets just say this is by far the worst customer service I have ever experienced. This staff was the worst and I really wish we had stayed elsewhere. They charged us for things without letting us know, they can't seem to explain things clearly...one front desk person told us one thing and the other something else.

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FirsthotelMxp, Direttore at First Hotel Malpensa, responded to this review

Dear Madam, My name is Franco Coppini and I'm the General Manager of the First Hotel Malpensa. We are very sorry to read about your negative feedback. I think that the unclear charges you mentioned in your review, regards the Airport shuttle service fee. This service has a charge for all the reservations made from our guests after November 1st,... More 

Nicosia, Nicosia, Cyprus
1 review
5 of 5 stars Reviewed 4 weeks ago

Great location, fast shuttle service, very clean and comfortable. Shower was awesome. Food was available until midnight. Very handy for late arrivals. Great value for money !! DId not know from where to get shuttle service from airport to hotel. Took a taxi which cost é20.00 for a 5 min ride !!!!

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Budapest, Hungary
1 review
5 of 5 stars Reviewed 4 weeks ago

Perfect for Malpensa overnight, good staff, quality rooms, close to airport. A petrol station is just neraby to fill your hired car. Some lasagne at 11pm with local beer, Free parking outside and wifi.

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Damascus, Dimashq, Syria
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 20, 2014

Reserved a double room and PRE-PAID for it. Arrived at the hotel with wife and 7 year old and 2 year old children. Hotel staff REFUSED to let us in the room because we were too many. Hotel was fully booked so we could not pay for a bigger room. Hotel REFUSED to refund us our money. Ended up going... More 

Was this review helpful? Yes 2
FirstHotelMalpensa, Direttore at First Hotel Malpensa, responded to this review

I am Franco Coppini i am  the director of First Hotel Malpensa. I was very surprised to read your very negative review. I do not remember anything of your booking and I'm sure the one you booked was definitely available. Have you booked a room for two and that was available. It seems strange that there has been offered an... More 

Shoreline, Washington
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 18, 2014

I loved this hotel! This was a layover hotel for us en route from Rome to New York. We stayed in room 15 on the first floor. I'll start off with the free shuttle to / from the airport. It's noted through hotels.com as 3 euros each way for the shuttle but that was not the case for us. It... More 

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Additional Information about First Hotel Malpensa

Address: Via Baracca 34 | Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range (Based on Average Rates): $
Hotel Class:4 star — First Hotel Malpensa 4*
Number of rooms: 58
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Also Known As:
1st Hotel Malpensa
First Hotel Somma Lombardo
First Hotel Malpensa Italy/Somma Lombardo
Hotel Style:
#1 Business Hotel in Somma Lombardo
#1 Luxury Hotel in Somma Lombardo
#1 Best Value Hotel in Somma Lombardo

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