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Holiday Inn Express Milan-Malpensa Airport

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Via Francesco de Pinedo - Case Nuove, 21019 Somma Lombardo, Italy
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Holiday Inn Express Milan-Malpensa Airport
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Holiday Inn Express Milan-Malpensa Airport
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788 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We've been there for an overnight stay, standard airport hotel, 5-7 minutes from the airport terminals. Hotel staff is polite and helpful, clean rooms,comfy beds, free wifi in the rooms. Pretty much does the job for 1 night. Shuttle bus to the airport is charged 3 euros per person and 8 euros per person if it's late at night or... More 

Was this review helpful? Yes
Jacksonville, FL
Top Contributor
64 reviews 64 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Sure, this is not the USA, but I would expect a Holiday Inn Express to live up to its reputation, and this one surely does not. I am a Platinum member, so stay in lots of these hotels in the USA. Firstly, its location. Sure, it is close to the airport, and that is of prime concern. But it is... More 

Was this review helpful? Yes 2
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Bill A , Thank you for the detailed review of our hotel. We highly value opinions from guests like you as it assists us in our never ending task to better ourselves. The hotel is located at just 1 km from both Terminals of Malpensa airport in the little town of Case Nuove which is undergoing an extensive requalification... More 

Essex
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Quick stop here after a late flight. Did the job for one night. Not within walking distance to either terminal though so advise to take a taxi or the hotel shuttle (charge 3 euro per person for this). Staff seemed friendly enough and breakfast was adequate. The only fault was the kettle in the room was broke in that it... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We'd booked an evening flight with the intention of going skiing in Cervinia the next day. Worked a treat - booked in, bar, pizza, bed, breakfast and we were on the slopes before 10:00am. The hotel was clean and reasonably appointed with breakfast for just £32 for two people. Air con was a bit loud.

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Porto Ronco, Ticino, Switzerland
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

we booked this hotel because we had an early flight departure so it was convinient to be nearby. The check-in was not really express... The room is nice and correct for the price, breakfast is simple as expected. They gave us a room on the lobby floor near the entrance but it was ok, no disturb. As precised on other... More 

Was this review helpful? Yes 1
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Lucie D, thank you for sharing with us your personal experience. It is good to read that you appreciated our rooms and the breakfast as well as the window soundproofing. Regarding the 24h shuttle bus in fact is on charge few euros, we hope this was not unpleasant for you. Thank you again and we look forward to welcoming... More 

Cork, Ireland
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 19, 2015 via mobile

Stayed here with my partner re we had to take another flight so i booked it for few hours for relax and sleep. On check in the staff member was rude. Was making us feel like we have booked sonething very cheap so we are not entitle for a nice room or treatment.well I booked through hotels website. was given... More 

Was this review helpful? Yes 3
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Minni Arora, thank you for sharing your personal experience with us. We are sorry for the bad impression received by our front desk staff, as mentioned by our reply mail to your complaint sent separately, this is not representative of our standard. We guarantee that was not our intention mistreat you because you paid a low price well because... More 

Senior Contributor
32 reviews 32 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 13, 2015

I stayed there during one night because of a missing flight. You can go there using the free shuttle between terminal 1 et 2. The reception was so nice, They helped me to check in on internet for a flight and print it out. The room was really nice, clean I guess almost new. The shower was quite wide and... More 

Was this review helpful? Yes 2
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Regis13013, thank you so much for your positive feedback. We look forward to welcoming back soon. Best regards, More 

Arundel, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 4, 2015

Stayed at the Holiday Inn Express numerous nights in January and February. The hotel has clean tidy bedrooms with comfortable beds, rooms are very quiet. Breakfast is basic but adequate. Staff are alway friendly and helpful. Good Shuttle Bus service to the airport. Highly recommend the hotel for a nights stay before or after a flight.

Was this review helpful? Yes 4
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Solitude183, Thank you for sharing your feedback regarding your stay with us. It is good to know you appreciated so much our hotel and we look forward to welcoming back soon. Best regards. More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 1, 2015

This hotel is located very close to the Malpensa airport, however it is well insulated and the soundproofing was made correctly: we did not hear the planes really. The hotel and rooms are well decorated and comfortable. The mattress is a little hard to my likings, but it's seems to be this way in Italy as it was the same... More 

Was this review helpful? Yes
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Genevieve F, thank you for your positive comments. We are very pleased you appreciated our hotel on most aspects. We look forward to welcoming you again. Best regards. More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2015

Decent sized rooms, good internet (5 devices) and nothing around it so you can get on with your notes/work from the day. If you are looking for things to do then this is not the hotel for you but if you are looking for a good airport hotel at an amazing rate (this was half some of the airport hotel... More 

Was this review helpful? Yes
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear SteveMXP, thank you for your feedback and for your comment generally positive. We look forward to welcoming you back soon. Best regards More 

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