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Holiday Inn Express Milan-Malpensa Airport

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Via Francesco de Pinedo - Case Nuove, 21019 Somma Lombardo, Italy
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Holiday Inn Express Milan-Malpensa Airport
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1,066 Reviews from our TripAdvisor Community

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UK
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Holiday Inn Express generally does what it says on the tin. Decent clean accommodation in relevant useful places. The staff are friendly and professional, the rooms are clean and well appointed and there's a regular shuttle bus to and from Malpensa airport. One particularly good reason to stay here is the proximity to the Samarcanda restaurant nearby which is an... More 

Helpful?
1 Thank Brynglas
UK
Level Contributor
201 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have been here before a number of times. and I can't add anything. The stays are always fine. Good rooms, good breakfast, efficient service. But over time I have now perfected the way to get there without paying for the minibus. I walked there from both terminals and on a nice day, very pleasant, but the free shuttle bus... More 

Helpful?
Thank John071
Summerdale, Alabama
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This property has been recently renovated and looks clean and new. The staff are very helpful, but there is little they can do to compensate for all of the things that are broken. Everywhere I turned, I saw signs on things that were "Out of order." The breakfast was the high point of my one-night stay -- it was plentiful,... More 

Helpful?
1 Thank StephSchaeckermann
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear StephSchaeckermann, Thank you for sharing your feedback regarding your stay with us. We are very glad that you appreciated your overall experience with us and we apologize the things not working, unfortunately all the area was interested of a mains power failure and consequently our hotel too, this will not be an excuse but just an explanation. We hope... More 

Brescia, Italy
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The only thing I can save of this hotel is the location. Very close to the airport. Rooms are acceptable as well as the hygiene but stay away form the restaurant. We have ordered 2 "cotoletta di pollo" and after 40 minutes they deliver something disgusting. The food was far over-fried and completely raw inside. We then have asked for... More 

Helpful?
1 Thank Cristian S
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Cristian S, thank you for sharing your review with us. We are sorry that you had a bad food experience, Holiday Inn Express worldwide don't provide for restaurant as per standard, no kitchen in the hotel, we have a bar serving a range of cold and hot dishes in modified atmosphere but we understand that we cannot meet everybody's... More 

Tel Aviv, Israel
Level Contributor
1,750 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 1,182 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel for a mere 12 hours, before catching a morning flight from Malpensa airport. The hotel is located apx. 2 kilometers from terminal 1 (and a similar distance from terminal 2). While the hotel provides a shuttle to/from the airport, it costs 4 Euros per person per direction. You can take the free airport shuttle from... More 

Helpful?
1 Thank TheShis
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear TheShis, We are sorry that you did find both Hotel and Service quite regular and any kind of service exceed your expectations. Our main aim is always to leave a mark in our Guests experience, a positive sign that has to be remembered as an enjoyable Stay. We hope that you will chose anyway our Hotel in a future... More 

Lyss, Switzerland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are clean, beds are big and you get a good nights sleep. Parking is possible in front of the hotel for not too much (20€ for four days, unpaved, not covered, cheaper than at the terminal) and there is a bus service which connects the Holiday Inn, the Crown Plaza and the terminals. Unfortunately when we arrived I called... More 

Helpful?
Thank rsgreg
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear rsgreg, we received your review, we are glad that you appreciated your overall experience with us and we apologize for any discomfort suffered with the shuttle bus service. Thank you for your comment regarding coffee we will forward to the management to improve where possible. We hope to welcoming you back soon. Best regards, More 

Sanfrancisco
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 8, 2016

We took the train from Milan to Malpensa airport. We were meeting fiends of ours at the hotel . They told us that the hotel shuttle would be there . After waiting for 40-45 minutes we ended up getting into a taxi to go the hotel . You need to ask the front desk for the shuttle way in advance... More 

Helpful?
1 Thank CananUSA
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 5, 2016 via mobile

First of all the hotel is very clean which is very important. Also it is near the airport.The breakfast was good but it was small.The hotel has a bus to the airport which costs 4€ but i suggest you to take the airport bus which is free and has a station a few meters away from the hotel.The wifi is... More 

Helpful?
3 Thank Ανδρέας Χ
Laura B, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear Ανδρέας Χ , thank you very much for your nice review and we appreciate your taking the time to contact us. We hope you will continue to choose our hotel for your future travel needs. Best regards More 

Portland, Oregon
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 30, 2015

Milan airport Holiday Inn Express is very convenient to the Milan Malpensa Airport with a connecting hotel shuttle, it is quiet and clean, and is a real bargain considering lodging costs in and around Milan and near the airport. The breakfast prepared for guests is more extensive that I ever experienced at a Holiday Inn in the U.S., especially considering... More 

Helpful?
4 Thank SSTraveler2013
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

Leaving Italy, long train ride and HIE is close by the Milan airport. The breakfast was very strange. Banana or plain yogurt, who eats that, powered eggs, cut up hot dogs being passed off as sausage, beans. A few cakes, it was strange food, as if from a food bank. The gal at the desk was very nice, spoke nicely... More 

Helpful?
Thank barbara k
IHGCare, Guest Relations Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review

Dear barbara k, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our front desk staff to be very nice. On the other hand, we would like to apologize for falling short of your expectations regarding our breakfast selection. We also regret the issues... More 

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