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Moevenpick Hotel Frankfurt-Oberursel

GreenLeadersBronze level
Zimmersmuhlenweg 35, 61440 Oberursel (Taunus), Hesse, Germany
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1 room 1 guest
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Moevenpick Hotel Frankfurt-Oberursel
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230 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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    (230)
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    (52)
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    (54)
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    (36)
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Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

great hotel in a rather awkward location with a happy hour cocktail special. Economy summer rates without breakfast were available for a pleasant stay. Tour group was in hotel at the time and service and facilities are fine.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear Mr. pvonhahn, Thank you for your recent visit at our property and for leaving a nice feedback on tripadvisor. We are glad that you enjoyed staying with us and you liked our happy hour. Please consider to stay wiuth us again anytime you are travelling to the Taunus Area. Best regards, B. Biegler More 

London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel on a number of occasions, as I often travel to Oberursel for business. The first trip was great - I was given a large room with good Wifi connectivity, the room was lovely and quiet and the food was good for the price. Unfortunately, my most recent experience was not so great. My colleague... More 

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear Emily C., Thank you for rating your stay at tripadvisor and for writing a feedback afterwards. We are sorry that your stay was marred by various deficiencies. Apparently the mistake happend because we didnt understand your name properly and therefor the reservation was not found. We are sorry that we couldn´t clear that up immediately and you had to... More 

Eglwysbach, United Kingdom
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A great experience every time I stay here. The staff are professional and courteous, nothing seems to bother them and they really know how to make you feel welcome, especially when you are a returning customer.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear Mr. McBurnie, Thank you for taking the chance to write a summary of your stays with us. We are happy that you always choose our hotel in Oberursel and we will give you a warm welcome anytime you decide to stay in the Taunus and Frankfurt area again. My team and I are looking forward to welcome you back!... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this location many times and I find the staff and the management to be hand on, friendly & professional. The hotel is clean and well managed. I am always greeted upon arrival and exit making me feel welcomed. That is a nice touch when one is away from friends and family. I strongly recommend this hotel.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear 35walterb, Thank you very much for your trust and your excellent comment on tripadvisor. We are happy to welcome you often at our property and your impressions will be shared with the team. Have a good stay ahead, best regards, B. Biegler, QM More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 26, 2015

A very nice place to stay in Oberursel. I would definitely return to this property in the future. I liked the room cleanliness and especially the staff at the bar. Definitely a nice place for a short trip (either business or leisure).

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear aleksander_jaskowiak, We are glad that you chose our property for your current stay and we thank you for your excellent rating on tripadvisor. Have a great day and we are looking forward to be your host again anytime! Best regards, B. Biegler, QM More 

Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed July 19, 2015

Very impressed with overall level of customer service and variety of breakfast options on offer. Would prefer a gym with more equipment, and to be air-conditioned (it was 30 degrees plus outside and without air-conditioning felt a little stuffy inside).

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear leedO7609, Thank you so much for the time you took to write your contented opinion about our hotel on tripadvisor. We are pleased we were able to deliver the best service. We are looking forward to seeing you soon again at our hotel. With kindest regards Yours Mövenpick Hotel Frankfurt/Oberursel Team More 

canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 12, 2015

Although the staff are nice and try to be helpful, the rooms are very basic. My air conditioning did not work the first night; I was told that it was 'overwhelmed' by the heat. Sleeping was impossible given the overheated room. In fact the air-con was broken and when fixed the room was marginally improved.

Was this review helpful? Yes 1
Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear RAD1353, Thank you so much for the time you took to write your contented opinion about our hotel on tripadvisor. We apologize the inconvenience with the air condition. Our technical staff already solved the problem. In such cases please contact our front desk and they will inform our technicians to check the functionality of your air conditioning. Let us... More 

Mississauga, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 11, 2015

This is a great hotel- large rooms with kettle, small fridge, iron and ironing board if you ask. The staff is quite willing to help and very nice. The location is not in Bad Homburg centre---it costs about 16-17 euros by taxi to get there but if you have a car and are looking for a great hotel and look... More 

Was this review helpful? Yes
Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear nuyu2013, First of all we thank you very much for your kind comments. Those satisfied words are greatly appreciated and we are very delighted to have measured all your expectations. Let us welcome you soon again at our property, we are already looking forward to your next stay. With kindest regards Your Team from Mövenpick Hotel Frankfurt/Oberursel More 

Pune, India
Level Contributor
4 reviews
4 of 5 stars Reviewed June 23, 2015

On our Europe tour, I with my husband was at Movenpick hotel on 3rd June. This property is very good, rooms are specious with modern amenities. What I liked most was open sit-outs, Bar with Pool table. We enjoyed our stay here. Enjoyed big spread of break fast.

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear bhartte, We appreciate your stay with us and your kind rating on tripadvisor. We are glad to read that you enjoyed the breakfast and your stay in general. Your comment will be shared with the team. Have a lovely day and best regards, B. Biegler, QM More 

Derby, United Kingdom
1 review
5 of 5 stars Reviewed June 15, 2015

clean, efficient, hotel is on the preferred list for my company. My preferred hotel for Oberursel. Only criticism is that it could be a couple of minutes closer walk to town. Otherwise consistently faultless

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear MercuryJim, On behalf of the entire Team at the Mövenpick Hotel Oberursel, we would like to thank you for your recent visit and for your appreciated rating on tripadvisor.com. We look forward to welcom you again hopefully soon - please let us know how we can make your visit as comfortable as possible. Best regards, B. Biegler, QM More 

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