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Moevenpick Hotel Frankfurt-Oberursel

GreenLeadersBronze level
Zimmersmuhlenweg 35, 61440 Oberursel (Taunus), Hesse, Germany
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Moevenpick Hotel Frankfurt-Oberursel
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GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 6 days ago
aleksander_jaskowiak London, United Kingdom
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
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  • Turkish first
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    (52)
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London, United Kingdom
4 of 5 stars Reviewed 6 days ago NEW

A very nice place to stay in Oberursel. I would definitely return to this property in the future. I liked the room cleanliness and especially the staff at the bar. Definitely a nice place for a short trip (either business or leisure).

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear aleksander_jaskowiak, We are glad that you chose our property for your current stay and we thank you for your excellent rating on tripadvisor. Have a great day and we are looking forward to be your host again anytime! Best regards, B. Biegler, QM More 

Derbyshire, United Kingdom
4 of 5 stars Reviewed 1 week ago

Very impressed with overall level of customer service and variety of breakfast options on offer. Would prefer a gym with more equipment, and to be air-conditioned (it was 30 degrees plus outside and without air-conditioning felt a little stuffy inside).

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear leedO7609, Thank you so much for the time you took to write your contented opinion about our hotel on tripadvisor. We are pleased we were able to deliver the best service. We are looking forward to seeing you soon again at our hotel. With kindest regards Yours Mövenpick Hotel Frankfurt/Oberursel Team More 

canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Although the staff are nice and try to be helpful, the rooms are very basic. My air conditioning did not work the first night; I was told that it was 'overwhelmed' by the heat. Sleeping was impossible given the overheated room. In fact the air-con was broken and when fixed the room was marginally improved.

Was this review helpful? Yes 1
Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear RAD1353, Thank you so much for the time you took to write your contented opinion about our hotel on tripadvisor. We apologize the inconvenience with the air condition. Our technical staff already solved the problem. In such cases please contact our front desk and they will inform our technicians to check the functionality of your air conditioning. Let us... More 

Mississauga, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel- large rooms with kettle, small fridge, iron and ironing board if you ask. The staff is quite willing to help and very nice. The location is not in Bad Homburg centre---it costs about 16-17 euros by taxi to get there but if you have a car and are looking for a great hotel and look... More 

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Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear nuyu2013, First of all we thank you very much for your kind comments. Those satisfied words are greatly appreciated and we are very delighted to have measured all your expectations. Let us welcome you soon again at our property, we are already looking forward to your next stay. With kindest regards Your Team from Mövenpick Hotel Frankfurt/Oberursel More 

Pune, India
Level Contributor
4 reviews
4 of 5 stars Reviewed June 23, 2015

On our Europe tour, I with my husband was at Movenpick hotel on 3rd June. This property is very good, rooms are specious with modern amenities. What I liked most was open sit-outs, Bar with Pool table. We enjoyed our stay here. Enjoyed big spread of break fast.

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Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear bhartte, We appreciate your stay with us and your kind rating on tripadvisor. We are glad to read that you enjoyed the breakfast and your stay in general. Your comment will be shared with the team. Have a lovely day and best regards, B. Biegler, QM More 

Derby, United Kingdom
1 review
5 of 5 stars Reviewed June 15, 2015

clean, efficient, hotel is on the preferred list for my company. My preferred hotel for Oberursel. Only criticism is that it could be a couple of minutes closer walk to town. Otherwise consistently faultless

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Manager at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear MercuryJim, On behalf of the entire Team at the Mövenpick Hotel Oberursel, we would like to thank you for your recent visit and for your appreciated rating on tripadvisor.com. We look forward to welcom you again hopefully soon - please let us know how we can make your visit as comfortable as possible. Best regards, B. Biegler, QM More 

Munich, Germany
1 review
4 of 5 stars Reviewed June 13, 2015

It's a very comfortable, relaxing hotel, with very good overall service, and well organised for conferences and training. The only manco is that it is located well outside Frankfurt: takes 10m walk to the metro and additional 20m to the city.

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear andreamX2841SW, Thank you very much for rating your stay at our hotel. We are glad that you enjoyed the service and the meeting facilities at our property. Looking forward to welcome you back, best regards, B. Biegler, QM More 

Warwickshire, United Kingdom
1 review
4 of 5 stars Reviewed May 25, 2015

I stayed at Moevenpick Hotel Frankfurt-Oberursel when on business in Germany as it was recommended to me by a colleague. It was a very pleasant experience, great breakfast and very comfortable bed to sleep in. Reception friendly and very helpful.

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear Jolanta G, Thank you very much for the rating of your last stay with us. We are glad to read that your stay was comfortable and that we met your expectations. We are looking forward to welcome you again soon. Best regards, B. Biegler, QM More 

Munich, Germany
1 review
4 of 5 stars Reviewed May 8, 2015

Internet is total disaster there. Be prepared either to pay 17 euro for a normal quality business package or stay isolate from the rest of the business world and your family during whole your stay. All other is quit good and comfortable.

Review collected in partnership with Mövenpick Hotels & Resorts

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Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear Iryna K, Thank you for sharing your experiences during your stay on tripadvisor.com. We are sorry to hear that the internet services we offer for free where not sufficient for your needs. Internet has been upgraded to a complimentary bandwith of 1Mb at the beginning of this month. Please ask our colleagues at the front desk for assistance, they... More 

Lisbon, Portugal
1 review
4 of 5 stars Reviewed May 8, 2015

Nice hotel near Frankfourt in the pitoresc and quiet city of Oberursel. Transportation to Frankfourt is easy and quick. I will recomendete to my friends as a good option to stay. If I return to Frankfourt I will be there.

Review collected in partnership with Mövenpick Hotels & Resorts

Was this review helpful? Yes
Moevenpick2011, Leiter Gästebetreuung at Moevenpick Hotel Frankfurt-Oberursel, responded to this review

Dear 54anamariar, We are glad to read that your stay with us was fine. Thank you for taking the time to share your experiences with other travellers. We are always looking forward to welcome you back at our property. Best regards, B.Biegler, QM More 

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