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Club Serena Resort

White Beach, Moalboal 6032, Philippines
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1 room 1 guest
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Club Serena Resort
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103 Reviews from our TripAdvisor Community

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    40
    11
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3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • All months
    (103)
  • Mar-May only
    (31)
  • Jun-Aug only
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    (15)
  • Dec-Feb only
    (31)
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Manila, Philippines
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

A pleasant experience at Club Serena, where facilities were top-rate; staff were friendly, cheerful and helpful, and the beach fairly good for snorkeling. There is much to be desired there. I hope cable TV would be added.

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Costa Mesa, California
2 reviews
5 of 5 stars Reviewed July 15, 2015

Club Serena has a very nice balance of remoteness, and amenities. With very clean rooms and running ac, Serena makes it very comfortable for their guests to enjoy the natural treasures of the Philippines in a comfortable setting. The staff is very courteous and friendly. We came with some friends from Manila so maybe having natives may have helped with... More 

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Malmo, Sweden
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 12, 2015

We stayed one night in the beach house which was beautiful and the resort is very nice. After some beach time we came back.yo have a shower but there was no water so we had to wait for them to fill it up so we used the public shower which wasn't too bad. The worst thing happened at night there... More 

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Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 7, 2015

This was our first dine at Club Serena & my expectations were met from the ambiance up to the food & service. At first, the staff hesitated in serving us since we were not an in house client. I was disappointed at first for the discrimination yet eventually, we were allowed. The food were average as well as the serving... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 6, 2015

We were a group of friends (4 men, 4 women) who went to Moalboal for an adventure. We preferred a mid-range priced resort in Basdaku (white beach), with good beachfront and well appointed rooms. We were very glad to choose Club Serena. We stayed at Cottages 1 and 2 which were the cheapest of rooms. Each room was spacious, with... More 

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Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015

We arrived in this place and we got a room that is called a Tree House. Beautiful and huge! The problem starts when we checked out. When we are paying for our room and food, they shown us all the receipts of food because we requested to review all our meals. We found out that there are 2-3 receipts that... More 

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Pasig, Philippines
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 29, 2015

I got the Beach Front House. It is right next to their restaurant but the voices of the people are drowned by the evening waves and sounds of crickets as they lulled me to sleep. The atmosphere is laid back but the resort's staffs are around just waiting for your request. The resort is small enough to give you a... More 

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Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed April 25, 2015

We booked for Cottage 1 for Day1 and Mermaid for Day2 but then we were lazy to pack our things to transfer on their mermaid room, we decided to just stay in Cottage 1. For Day1 dinner time, I requested/booked to had a dinner setup by the beach, but then when we arrived and follow up, the one in-charge or... More 

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Ca
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 2, 2015

Walked in without a reservation, almost left because there was no staff at reception/front desk. Good thing we were patient and waited as it was getting dark and kids were tired. The lady showed us the tree house which we loved though it wasn't cleaned at the time. We waited for it to be cleaned at their beautiful restaurant by... More 

Was this review helpful? Yes 3
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 12, 2015

We were told 30-45 minutes for a food order to take away and finally got some food after 80 minutes. Asked the waiter to check how long it would be and were told 45. 'Cant you go and check please?' 'No, it's 45 minutes.' After 80 minutes when we got the food I asked the waiter 'I thought you said... More 

Was this review helpful? Yes 4
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