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Iberostar Grand Hotel Paraiso

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Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Iberostar Grand Hotel Paraiso
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3,823 reviews from our community

Traveler rating
    3,175
    442
    134
    49
    23
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407
2,797
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Iberostar Grand Hotel Paraiso
See the most recent reviews
philadelphia
Contributor
11 reviews 11 reviews
4 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed July 29, 2007

First of all if you have a complaint about this resort, then you're probably the type of person who will find fault with anything. Our entire stay was incredible! This has been by far the BEST vacation we have ever had! I LOVE the Iberostar Resorts and have stayed at the Lindo in previous years and thought it was great.... More 

Was this review helpful? Yes 35
Auburn, Maine
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 28, 2007

This review is long over due. My husband and I spent 2 weeks at the Grand starting 2 days after it opened. We got married and honeymoon there. It was the absolute best time of our lives!!! We brought 32 friends and family with us for 5 days of the trip and everthing went smoothly. We checked everyone in prior... More 

Was this review helpful? Yes 6
Calgary
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 24, 2007

Stayed at the hotel from July 9-14th. The hotel is beautiful. Rooms are great. Service is good - ya, you're in Mexico so sometime you gotta ask twice for things but you always end up with them. Food is good, really like the breakfast buffet as there are tons of jams, breads and every conceivable juice in the world. I... More 

Was this review helpful? Yes 11
Calgary, Alberta
1 review
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 24, 2007

We stayed at the Grand for our honeymoon from June 29th to July 14th and had an amazing time!!! This was my second trip to Mexico (first time being Cancun) and was my wife’s first. Actually it was my wife’s first AI experience. The entire honeymoon was a complete surprise for my wife. She knew we were going somewhere for... More 

Was this review helpful? Yes 30
VA
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 17, 2007

This resort is amazing! My husband and I are military and therefore world travellers where we have vacationed in many places overseas. We've vacationed at 5-star resorts before but this one ranks among the best. Here's why: Service was always prompt and the people very friendly. We even established great relationships with some of them during our 7-day stay. I... More 

Was this review helpful? Yes 7
Plainwell, Michigan
Contributor
19 reviews 19 reviews
13 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed July 17, 2007

We stayed at the GRAND from June 18-25. WOW! What can we say that hasn't been said??? The minute we arrived at the resort we were treated like royalty. Alejandro, our butler, was there to serve and please. He checked in with us and wanted to make sure our every need was met. We enjoyed all of the restaurants. If... More 

Was this review helpful? Yes 10
Texas
1 review
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 17, 2007

I used Tripadvisor to plan our honeymoon, so I will leave an honest review. Excellent! Excellent! Excellent! We stayed at the Iberostar Grand for our honeymoon from June 24 - July 2nd. I guess I will break it down into categories like most reviews. Resort/Rooms -Pros The resort and room were both beautiful and clean. As most have mentioned, there... More 

Was this review helpful? Yes 19
Erie, Colorado
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed July 14, 2007

This was our 7th visit to the Riviera Maya, and our first stay at an Iberostar hotel. Royal Hideaway had set the bar for a luxury AI and we were anxious to see how the Grand would compare. All the reports were so glowing, we had pretty high expectations. Facility: It's gorgeous and not too big. Inside and out it... More 

Was this review helpful? Yes 14
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 13, 2007

Hubby runs a fine dining restaurant and I travel for business extensively - so we know food, service and hotels. We were there from 7/2 to 7/6. Food - We grew VERY tired of the buffet for breakfast and lunch. None of the hot food on the buffets was hot. By the time you took it to your table it... More 

Was this review helpful? Yes 11
The Woodlands
1 review
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2007

We just returned from our stay at the Iberostar so wanted to share our experience with you. Reading the reviews of others helped us pick this resort. First, as you read this, you must keep a couple of things in mind. The was our first visit to Mexico and only our second stay at an all-inclusive resort. Therefore, we don't... More 

Was this review helpful? Yes 12
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