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All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Ranked #1 of 10 hotels in Playa Paraiso
A recent review
3 of 5 stars Reviewed March 5, 2008
UnhappyinPlaya Dallas, Texas
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3,239 people have reviewed this hotel

Traveler rating
    2,697
    365
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333
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (745)
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There are newer reviews for Iberostar Grand Hotel Paraiso
See the most recent reviews
Dallas, Texas
1 review
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 5, 2008

Had a terrific time, but wanted to pass some things on to future customers who might want to book the Iberostar. When we got to the hotel, we discovered that they had put is in a room in the far corner of the resort on the ground floor and our view consisted of the construction area next to the hotel.... More

Was this review helpful? Yes 11
Columbia, SC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed March 5, 2008

The Grand is an incredible beautiful property. Plunk a casino in the middle of it and it would be the equal to the likes of the Bellagio and Venetian in Las Vegas. The soaring ceilings, incredible architecture, the unusual lighting fixtures, the uniqueness of each public bathroom, the art work, etc. all contribute to what I believe is the Iberostar... More

Was this review helpful? Yes 14
Colorado
2 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 3, 2008

We stayed at the Grand Hotel and selected the best 'suite' on the property - an Ocean Front Suite. The description says cold towel and Champaign at check-in, we were greeted with a cold towel a two Corona Beers - No Champaign... Website says unpacking/packing service available - we were told it was unavailable on the day we checked in!... More

Was this review helpful? Yes 14
Consett, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 3, 2008

Not much else to say apart from as a single traveller from the UK - found the Grand fabulous - couldnt of asked for nicer staff / amazing setting - brilliant beach - food awesome. Probably only downside was they picked me up to early to come home and waited in the airport for a while but thats first choice... More

Was this review helpful? Yes 8
Pepperell, MA
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 1, 2008

We stayed for a week at the Grand at the end of February and it was spectacular! We have stayed at other AI resorts, but this is far and away the best. Every detail was perfectly planned and executed. There's a concierge and butler in each building to tend to all of your needs. Service throughout was beyond excellent. We... More

Was this review helpful? Yes 8
Colorado
2 reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 1, 2008

We stayed at the Grand Hotel and selected the best 'suite' on the property - an Ocean Front Suite. The description says cold towel and Champaign at check-in, we were greeted with a cold towel a two Corona Beers - No Champaign... Website says unpacking/packing service available - we were told it was unavailable on the day we checked in!... More

Was this review helpful? Yes 7
Illinois
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 27, 2008

Iberostar Grand Hotel Paraiso review Jan. 26, 2008 to Feb. 2, 2008 Fantastic trip, beautiful hotel and property. This was our first AI trip and it really set the bar pretty high. Room---We booked an oceanview suite. I emailed the resort before arriving and requested a non-smoking room on an upper floor and they accommodated this request. We were given... More

Was this review helpful? Yes 10
Saskatoon area
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2008

All I can say is this hotel is out of this world. You have the choice of which restraunts you wish to eat, recommend the Brazilian over at the Del Mar, reservations are hard to get make yours as soon as possible. The rooms are huge, with a King size bed, jacuzzi tub that is made for two and the... More

Was this review helpful? Yes 2
Dallas, Texas
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed February 21, 2008

Adult only larger resort with lovely rooms. I had an oceanview room which also included part of the spa, pool and trees. If you want a truly great view, get the oceanfront. All rooms are Jr Suites with jacuzzi in the bathroom. Beds VERY comfy and even a pillow menu and liquid incense in your room every evening with the... More

Was this review helpful? Yes 3
Pittsburgh
2 reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 18, 2008

Get off your computer and go! We just returned from a week at the Grand and had a fabulous time. The facilities are wonderful, new and clean. We found the food to be good especially considering that it was an all-inclusive. Some meals were very good and others were just ok. I think that it is touch and go depending... More

Was this review helpful? Yes 22
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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Playa Paraiso #1 Top resorts Hotel in Playa Paraiso #1 Romantic Hotel in Playa Paraiso #1 On the Beach Hotel in Playa Paraiso #1 Luxury Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
Number of rooms
310

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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