We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Iberostar Grand Hotel Paraiso to your Saves list
Iberostar Grand Hotel Paraiso
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #1 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars Reviewed September 21, 2009
DrSass1978 New Lexington, OH
  • Overview
  • Reviews (3,133)
  • Photos (4,695)
  • Amenities
  • Q&A (1)
  • Room tips (717)
  • Location
  • More
Write a Review

3,133 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (717)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Iberostar Grand Hotel Paraiso
See the most recent reviews
New Lexington, OH
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 21, 2009

Words cannot describe how wonderful this trip was....The Grand is an amazing pace to stay and we would go back in a heartbeat! Rooms: We had an upgrade to the Ocean view Room due to our repeat IB guest status, our anniversary, and low occupancy. I would not have paid for this upgrade but it was fine since it was... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 17, 2009

Perfect! Perfect! Perfect! We had the most amazing wedding on September 5, 2009. Major kudos to our wedding coordinator, Martha Rivas - she handled everything and then some. My husband and I had been to the Grand in 2008 (twice before to the Iberostar Del Mar) which is when we decided to hold our wedding ceremony because it is such... More

Was this review helpful? Yes 6
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 17, 2009

This is the 5th visit to the Mayan Riviera for us, so I feel I have a pretty good idea about what to expect for 5 star rated all inclusives. The other four we stayed at were The Gran Bahia Principe Tulum, The Riu Palace Riviera Maya, The El Dorado Royale Casitas, and The Valentin Imperial Maya. ( some of... More

Was this review helpful? Yes 12
Destin, FL
5 reviews 5 reviews
4 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed September 13, 2009

Just spent a week at the Grand. Arrived at the airport and spent 45 min in customs and immigration. Some had mentioned of no lines at the airport but this thing was packed. Word of caution, when you get your bags make a beeline outside to your transportation. Everything you need will have signs clearly marked. If you run into... More

Was this review helpful? Yes 17
Baltimore, Maryland
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 13, 2009

We have been traveling to Mexico for the last 10 years. Most years we go twice. The Grand is by far the best hotel we have stay at. The property and the interior of the hotel are very lavish and you never run out of interesting new finds in the nooks and crannies. The rooms are very comfortable and very... More

Was this review helpful? Yes 12
Minot, North Dakota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 12, 2009

I was wishing that I never had to leave! We stayed 2 nights in the presidential suite and then one in an Ocean Front Jr suite. They treated us like royalty from the moment we walked in the front door... everything about the place is awesome, from the salt water pool to the food... I loved the Disco! I highly... More

Was this review helpful? Yes 7
Denver, Colorado
11 reviews 11 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 11, 2009

We booked based upon the reviews here. We were upgraded to an oceanfront, corner room with the jacuzzi on the second floor after booking an oceanfront junior suite directly on Iberostar's website. We were quite pleased with the upgrade, especially since we were prepared to pay for it. The service was pretty decent - a couple of hiccups with the... More

Was this review helpful? Yes 8
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 9, 2009

We decided to celebrate our 50th anniversary by staying at the Iberostar Grand Paraiso. We have stayed at other Iberostar facilities but this one is by far the best one ever. Not only are the grounds, pools, rooms, resturants beautiful but the entire staff goes out of their way to make sure your stay is great. Have you ever had... More

Was this review helpful? Yes 11
Dallas, Texas
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed September 7, 2009

We have just returned from our third visit to the Grand Paraiso and it keeps on getting better every time. We didn’t even have to tell the reception staff who we were when we arrived – they greeted us by name as we were crossing the lobby! Service at this hotel truly is 5 star. When we got to our... More

Was this review helpful? Yes 4
Clinton, TN
3 reviews 3 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed September 5, 2009

We are returning Iberostar guests. We stayed at Lindo last year and looked at the Grand and were blown away. Had to book there this year. We stayed 5 nights in August and upgraded to Building 71 oceanfront. Stayed on 1st floor first night and management said they would move us to 2nd or 3rd after that which they did.... More

Was this review helpful? Yes 12
Owners: What's your side of the story?
If you own or manage Iberostar Grand Hotel Paraiso, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Iberostar Grand Hotel Paraiso? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Shopping center(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Caribbean Online Mgt Corp., Tingo, Despegar.com and Hotels.com so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

4,695 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (4678)
Pool/beach area (880)
Bathroom (93)
Hotel & grounds (1113)
Dining (543)
Room/suite (462)
View from room (163)
Family/play areas (16)
Videos (30)
Other (1378)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (4)
Dining (1)
Pool/beach area (6)
Room/suite (4)
Other (3)


Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Playa Paraiso #1 Luxury Hotel in Playa Paraiso #1 Romantic Hotel in Playa Paraiso #1 Family Hotel in Playa Paraiso #1 On the Beach Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
Number of rooms

Questions & Answers

See which rooms travelers prefer