We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Iberostar Grand Hotel Paraiso
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Iberostar Grand Hotel Paraiso to your Saves list
Ranked #1 of 10 Hotels in Playa Paraiso
A recent review
5 of 5 stars Reviewed May 4, 2011
gailfromventura Ventura, California
Write a Review

3,525 reviews from our community

Traveler rating
    2,931
    406
    123
    44
    21
See reviews for
368
2,577
67
53
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (826)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3525)
  • Mar-May only
    (900)
  • Jun-Aug only
    (905)
  • Sep-Nov only
    (851)
  • Dec-Feb only
    (869)
All months
There are newer reviews for Iberostar Grand Hotel Paraiso
See the most recent reviews
Ventura, California
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 4, 2011

Just returned from 5 nights at the Iberostar Grand Paraiso in celebration of my husband's birthday. This was our 3rd trip to the area and by far our best. In January, I had won a sales contest and went to Grand Velas, a little futher down the highway towards Playa del Carmen. Though beautiful, it was minimalist in design, had... More 

Was this review helpful? Yes 1
Lakewood, Ohio
Contributor
19 reviews 19 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 4, 2011

The resort was absolutely beautiful!!! When we pulled up we were given hot towels and a glass of champagne....perfect after traveling from the airport. The room was gorgeous and the butler arrived in minutes to show us all of the features of our room. While the food wasn't amazing, it was good considering it was all included. The best part... More 

Was this review helpful? Yes 3
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 4, 2011

If you are looking for the biggest hotel room I've ever seen, beautifully furnished, amazing pool with a bar, sun, beach etc. and you don't care about food then you will be happy here. Let me start by saying that I've eaten food in Spain, Portugal, and all over the US including Hawaii. In Portugal it was nothing fancy -... More 

Was this review helpful? Yes 8
NJ
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 2, 2011 via mobile

Forced into buffet most of the time which was distinctly 3 star at best. Had to upgrade to get rooms together, felt like a scam.

Was this review helpful? Yes 4
Sedgwick, Kansas
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 1, 2011

We booked through Kellie Davis @ goiberostar.com. She made it easy. We've been to many Iberostars including the Paraiso Maya in Mexico twice. We decided to try the Grand for our 19th anniversary. Terrific choice. First thing. Get the private vehicle for the transport for airport directly to the hotel. First class through Lomas travel. Lincoln Navigator. So worth the... More 

Was this review helpful? Yes 6
Horsham, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2011

We stayed at the Iberostar Grand Hotel Paraiso for our honeymoon and were back the next year for our anniversary. The staff are attentive and friendly and treat all their guests like family! The food at all the restaurants are delicaious, and the Japenese hibatchi is the best we have been to at for a resort. The infinity pool was... More 

Was this review helpful? Yes
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 30, 2011

We just got back from the best trip we've ever had! Thank you Iberostar!!!!!!!!! It was our first trip to Mexico, and we would definitely go back. We were originally booked at the Paraiso Lindo, but were upgraded because the hotel was packed and we (luckily) weren't traveling with any children. They offered us the upgrade to the Grande at... More 

Was this review helpful? Yes 6
philadelphia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2011

I chose this resort for my husband and i to take a 4 day vacation, quick, easy, all inclusive. We have stayed at wonderful 5 star resorts, so my review is based on that. First, the resort itself is beautiful! Well kept, always someone is cleaning, mowing, fixing, keeping the place emaculate. We booked an oceanfront room. It is worth... More 

Was this review helpful? Yes 1
Dallas, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 29, 2011

Based upon the recommendation of a good friend I tried the Iberostar Grand in Playa Paraiso. I trave quite extensively and was excited to go after seeing that it was rated the #1 all inclusive on Trip Advisor. Upon arriving at the airport, the accommodations for getting to the hotel were wonderful. We took a private shuttle directly to the... More 

Was this review helpful? Yes 2
Sheboygan, Wisconsin
Contributor
11 reviews 11 reviews
11 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed April 28, 2011

I just completed my 11 visit to the Iberostar Grand Hotel Paraiso. I was there from April 15th through April 22nd. I want to thank Trip Advisor for voting this the number 1 all inclusive in the world because I have been saying this since my very first visit. Hopefully the 5 Diamond award will be issued to them very... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Iberostar Grand Hotel Paraiso? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., Cheap Tickets, Hotels.com, getaroom.com, TripOnline SA and Tingo so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Business Hotel in Playa Paraiso

5,430 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4984)
Viewed
Pool/beach area (951)
Viewed
Dining (596)
Viewed
Room/suite (515)
Viewed
Hotel & grounds (1281)
Viewed
View from room (178)
Viewed
Family/play areas (17)
Viewed
Bathroom (102)
Viewed
1:31
Videos (30)
Viewed
Business center/function rooms (13)
Viewed
Other (1301)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (429)
Viewed
Amenities (16)
Viewed
Beach (25)
Viewed
Oceanfront Priority Location Suite (39)
Viewed
Oceanfront Suite (109)
Viewed
Pool (19)
Viewed
Pool Relax (23)
Viewed
Presidential Suite (130)
Viewed
Restaurants and Bars (50)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Pool/beach area (6)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay