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All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Ranked #1 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars Reviewed March 3, 2010
JGordon Royal Oak, MI
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3,139 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (718)
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There are newer reviews for Iberostar Grand Hotel Paraiso
See the most recent reviews
Royal Oak, MI
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 3, 2010

My husband and I stayed at the Grand February 25-28. A quick trip, but wow did we ever get the most out of our stay. We stayed in building 70, which is an oceanfront building. If you're going to do oceanfront I would recommend building 70 as it is on the side closest to all of the other resorts and... More

Was this review helpful? Yes 11
Fort Smith, Arkansas
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 2, 2010

Absolutely loved the property, the food, the staff, the beds the beaches... no complaints. The only thing was the "Butler" service is over rated but other than that we would go back again and again! So much food choices and a great group of employees making sure our stay was fantastic!

Was this review helpful? Yes 6
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 27, 2010

If you really want to spoil yourself, this is the place to be: very spacious, comfortable and luxurious rooms and outstanding food and drinks in 5 different restaurants, all-inclusive. No cheap wine like in many other all-inclusive resorts, but real quality here. Eat lobster for lunch and chateaubriand for dinner. Clean and spacious beachbeds + parasols.

Was this review helpful? Yes 9
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 26, 2010

Words cannot express how awesome this resort is. Beautiful property, amazing employees, the food is great, the entertainment is great. We had a great time~I highly recommend this for anyone looking to have a relaxing vacation.

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 26, 2010 via mobile

I stayed @ this hotel 10th feb-24th.it was everything and more from what I had expected, being a solo travler I was a little concerned however on arrival I new I was in for one serious Blast and let me tell you that's exactly what I had;)from the rooms to the resturants you couldn't want better, then there was the... More

Was this review helpful? Yes 6
Oakville, Canada
13 reviews 13 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 25, 2010

My husband and I just returned from our second visit to the Grand (Feb. 17-23) and let me start by saying it still has most of the magic and attention to detail that brought us back. However, on our first full day there we were dismayed to find the towel game was in full swing, on the beach and at... More

Was this review helpful? Yes 2
St. Louis, MO
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 24, 2010

We have been to ~6 all inclusives in the Riviera Maya and Puerto Vallarta area in the last 10 years including several adult only properties. The Iberostar Grand is by far the nicest. The rooms were spotless and well kept. Service from check-in to check out was exceptional. We had one concierge "in training" who was a little hesitant (slow)... More

Was this review helpful? Yes 10
Windsor, ON
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 23, 2010

We had a large group travel together for the first time and what a great experience to get to know these people at an amazing resort. The grounds are beautiful, the buildings are well maintained and were being painted while we were there...good to see they put the effort in to keep the place in top shape. Here are my... More

Was this review helpful? Yes 11
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 23, 2010

Hi All, We are seasoned travellers and decided the Grand was the place to celebrate our Silver wedding Anniversary,we arrived on the 7th February for 14 nights.The hotel was all and more than we expected for the first 10 days the food and service was impecable together with the ambiance of the surroundings, we had arrived in paradise.The butler service... More

Was this review helpful? Yes 14
5 reviews 5 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 22, 2010

We stayed at the Iberostar Grand Hotel with our son who is 27, our daughter who is 24 and my brother, from February 6th to the 13th. It was an amazing holiday. We've stayed at the Lindo and at the Maya, so were familiar with the area, but this year decided to try the Grand. And I'm so glad we... More

Was this review helpful? Yes 9
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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Shopping center(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

4,695 photos of this hotel

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Room/suite (462)
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Hotel & grounds (4)
Dining (1)
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Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Playa Paraiso #1 Family Hotel in Playa Paraiso #1 Top resorts Hotel in Playa Paraiso #1 Romantic Hotel in Playa Paraiso #1 On the Beach Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
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