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All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Ranked #1 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed yesterday
rjw011 Ajax, Canada
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3,236 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (745)
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Ajax, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Been to many places... I'm sure that others are good as well but 'Grand Iberostar Paraiso' (Mayan Riviera) is the best I've been to----been there several times (so why "try somewhere else" in the future?!?!)... My 'top three rankings' of where I've been: 1) Grand Iberostar Paraiso 2) Westin Playa Conchal (Costa Rica) 3) Paradisus Rio de Oro (Holguin, Cuba)... More

Was this review helpful? Yes 3
Petaluma, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall this has been a very enjoyable stay. Pools are really nice. Beach is fantastic with endless white sand and plenty of shade and seating. The pool bar is really fun. Great drinks. (especially liked the tequila and rum drinks)The food is good. Do not expect great and you will not be disappointed. My main complaint with the food is... More

Was this review helpful? Yes 5
Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can't imagine finding a hotel with better service than the Iberostar Grand Paraiso. If you ask for something they will accommodate your request right down to the last detail. Pretty much everything about this resort is 5 star. Especially the staff. The only thing I think that the Grand Collection (we have also been to the Grand Bavaro) needs... More

Was this review helpful? Yes 8
2 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

If you are looking for a relaxing peaceful break, then this is not the hotel for you. If you are loud, brash and ignorant to others then this hotel will be a must. We stayed for two weeks in July, there where a few nice guest who were respectful, however the remaining 98% had no consideration for others. The hotel... More

Was this review helpful? Yes 8
morristown, NJ
Contributor
15 reviews 15 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I will preface this review by saying that this is our first time to the Riviera Maya/Cancun area, and first all inclusive. I'm not sure that I get all the incredible rave reviews, unless I'm simply missing that the context of most of the reviews is in relation to all inclusives and, therefore, a different standard. I would probably have... More

Was this review helpful? Yes 10
Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from the Iberostar Grand Paraiso (Aug. 21-25, 2014). We traveled with another couple. This was our first trip to this resort. On previous trips, we have stayed at Secrets the Vine (2013) and The Royal (2012- which is now a Hyatt, I believe). Our experience was excellent. Every single person that works at this resort is friendly... More

Was this review helpful? Yes 3
Jonestown, Pennsylvania
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Relaxing, beautiful, friendly, fun, sun, beach, pools, spa, resorts, flowers, fragrance, drinks, food, atmosphere, I could go on and on. This is the second time we have stayed at the resort and it was just as wonderful as the first time but better because we knew what to expect!! The all adult all inclusive resort is all you can imagine... More

Was this review helpful? Yes 3
Lebanon, PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our third time at the Grand Hotel Parasio and as always everything was perfect. Our room was fantastic and we loved the ocean view. Our butler was so nice and helpful. The restaurants are great and our meals were really good the whole time we were there. Everyone at this resort is so friendly and they want to... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

This was our 39th wedding anniversary and we wanted to stay here for the last 5 years. It was the best time ever. Great staff, hard workers. We stayed at the other hotels before and this one is the best.

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to thank you for celebrating your 39th anniversary with us and for taking the time to give us your feedback about your experience at IBEROSTAR Grand Paraiso. We really appreciate your comments and it makes us happy to know that we exceeded your expectations and you had a wonderful time. Thank you... More

Bozeman, Montana
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just spent 5 days/ 4 nights at the Iberostar Grand Hotel Paraiso and it was absolutely AMAZING! I'm a pretty simple traveler so I did not use all the amenities and resources but the service I did receive was top notch. From check in (with a fruity cocktail in hand) to the check out, all the employees were friendly... More

Was this review helpful? Yes 6
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to thank you very much for your visit and for your nice review about our resort IBEROSTAR Grand Paraiso. We are glad to know that you liked the high quality of our service provided by our staff, your room and especially the wicker swing on the balcony. It is lovely to read... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Playa Paraiso #1 Luxury Hotel in Playa Paraiso #1 On the Beach Hotel in Playa Paraiso #1 Top resorts Hotel in Playa Paraiso #1 Family Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
Number of rooms
310

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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