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All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Ranked #1 of 10 Hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed 3 days ago
Johnst783 Briarcliff Manor, New York
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3,290 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Briarcliff Manor, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just returned from a week at The Grand - we are repeat guests and once again had a terrific time. The location, accommodations, and food are as good as it gets - anyone considering an all inclusive vacation in the Riviera Maya would be foolish not to check out the Grand - you will not be... More

Was this review helpful? Yes 2
Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Iberostar Grand in Playa Del Carmen for 8 days. The property was very well maintained. The staff were friendly and the food was delicious. We didn't go to the beach that often but enjoyed every day by the pool. Since we were staying at the Grand, we were able to go to all of the other... More

Was this review helpful? Yes 3
New York City, New York
Contributor
18 reviews 18 reviews
13 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from another week in paradise! This was our 4th visit to this remarkable resort and was our best visit yet! This time around we booked an ocean front room and enjoyed every minute from the “VIP” treatment upon arrival to the gifts we found in our room welcoming us back. Previously, we stayed in rooms overlooking the... More

Was this review helpful? Yes 8
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Do yourself a favor,stay here! My new beau and I took our first vacation to Cancun. I was responsible for making all the arrangements. What a task. I wanted something economical but impressive. Iberostar did not disappoint. We stayed in a Villa with Butler service and private plunge pool The all inclusive made it very affordable, and included fine dining... More

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, We would like to thank you for visiting us and for sharing your review here on TripAdvisor. Our team is pleased to know that you had such a pleasant stay at our resort IBEROSTAR Grand Paraiso. We value very much your compliments about our gastronomy, Butler Service, shopping center, spa facilities and cigar bar. We hope to have... More

Los Angeles, CA
2 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just arrived home from our 10 year anniversary trip, a split stay at the Grand for 4 nights and the Ritz Carlton Cancun 3 nights. Upon arriving the grand looked wonderful. Great service from butler to all the people attending to the grounds. We had an ocean front 3rd floor in building 71. Unfortunately, we were woken up the first... More

Was this review helpful? Yes 15
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to thank you for visiting us for your 10th anniversary, congratulations again! Your comments are really appreciated and we feel honored to know that you had a wonderful experience at IBEROSTAR Grand Paraiso and that our resort was one of the best you have been in the Riviera Maya. Thank you for... More

Stirling
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 8 nights in September - it was our first trip to Mexico. The hotel buildings and general layout can only be described as fabulous by anyone's standards. We were given a room upgrade to a beach front room which was a great start - the room was spacious and well appointed with an outside balcony almost... More

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San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent 5 fabulous days at this beautiful resort. The property was amazing, the staff was incredible and the food and drinks were delicious! So relaxing...we spent mornings on the beach, went to lunch, then spent the afternoons by the pool. It was a perfect vacation and I would recommend the Iberostar Grand Hotel Paraiso to anyone! I have also stayed... More

Was this review helpful? Yes 6
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, We would like to thank you for your visit and for your loyalty towards IBEROSTAR hotels. It was a great honor to have welcomed you and we are glad to read that had a great time with us. Thank you for highlighting our well kept installations, great food and beverages as well as our excellent service provided by... More

Vancouver, British Columbia
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

In one word - AMAZING! My husband and I were looking at a few different resorts for our honeymoon and we finally decided to give the Iberostar Grand Paraiso a try based on a good experience he had at the Iberostar Lindo a few years prior. I was never really sold on Mexico in general but our stay here changed... More

Was this review helpful? Yes 11
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of the Management and staff of IBEROSTAR Grand Paraiso, we would like to thank you for your lovely review and for choosing us for your honeymoon! We are proud to hear that our staff members contributed to your happiness and made you feel like royalty. Thank you for your positive comments about our accommodations; it is... More

Brooklyn, New York
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have something bad to say about this hotel your just nitpicking or just a really grumpy, not easy to please person. I can't tell you how much my wife and I loved this place. We have visited Couples Sans Souci in Jamaica and the Tamaijn in Aruba and this place just surpassed both by far. If there were... More

Was this review helpful? Yes 10
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of all the staff, thank you for choosing us for your holidays. We are thrilled to read your positive comments about our resort IBEROSTAR Grand Paraiso. We are delighted to know that we surpassed your expectations and it is nice to hear that you and your wife had a wonderful experience. As you mentioned, a small... More

Toronto, ON
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

In summary, we had another fantastic and enjoyable vacation at the Iberostar Grand Paraiso! We first identified the resort when selecting our honeymoon destination 6 years ago. It was an incredible experience then and has proven to be consistent over time. The fact of the matter is there are a many number of beautiful resorts along the Mayan Riviera and... More

Was this review helpful? Yes 6
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to express our most sincere gratitude for choosing our hotel for the third time, we really appreciate your loyalty towards IBEROSTAR Grand Paraiso. We are delighted to know that we fulfilled your expectations. Thank for your comments regarding our beautiful grounds, enjoyable shows, delicious food, immaculate golf course and our high quality... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Ocean front(16)
  • Star Friends(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

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