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All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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94%
Ranked #1 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed 2 days ago
beachgirl121290 Monmouth Beach, New Jersey
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3,098 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (705)
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English first
Monmouth Beach, New Jersey
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This resort absolutely exceeded all my expectations! My husband and I and my daughters ages 18 and 22 wanted a relaxing fun destination and we were all blown away! We never stayed at an all inclusive, so I was wary of the food and liquor options; however, everything was excellent! Lobster tails at the lunch buffet! Grey goose vodka.. Champagne... More

Was this review helpful? Yes 6
Kitchener, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Went to this fabulous resort in May 2014 for a family wedding. From the moment we drove onto the property we realized how good our holiday was going to be! Great reception, prompt and courteous staff, beautiful rooms and it goes on. You can't go wrong dining in any area, from the buffet or any of the a la carte... More

Was this review helpful? Yes 5
Playa Paraiso
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every employee at the Iberostar Grand Paraiso was outstanding. Helpful, happy, and fun to be around. Variety of food was great. The rooms are like a home away from home. Shows were fun and there was a great variety to the shows.

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were scheduled to stay at the Lindo, but took the upgrade offer and moved to the Grand. The rooms were ready by 1:00 and we got a great offer to move. This was the best decision we could have made! We had two boys 18 & 20 who loved the room service and pool games, a couple 24 &... More

Was this review helpful? Yes 4
Westlake, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Can't provide enough positives in reviewing this hotel. The grounds and facilities are well-maintained, the staff is outstanding, the food both in the buffet restaurants and in the more focused, order-off-the-menu restaurants was really excellent. I also want to commend TripGuy.com travel services and Mitch Toren in particular for outstanding support before, during and after our trip. If you can... More

Was this review helpful? Yes 4
Playa Paraiso
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely in love with this hotel. The staff from the first step I took into the hotel to when I left were all friendly, caring, and professional. They would always go above & beyond to make sure my vacation was nothing but perfect. The building was amazing the room was impressive, clean, and well decorated. I have nothing but great... More

Review collected in partnership with Iberostar.com

Was this review helpful? Yes 7
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of all our team we would like to thank you for the time you spent to let us know your feedback about your stay at our hotel. We really appreciate your kind words including the highlights of your trip as facilities, accommodations and the attitude and friendliness of our staff. We feel proud to read that... More

Round Rock, Texas
Top Contributor
82 reviews 82 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was the 5th all inclusive resort that we have tried in Playa. We have been looking for an all inclusive that has activities both day and evening, great food and no children. We will absolutely be returning to this resort. It is give and take to get everything you want. I would say that the rooms were very nice... More

Was this review helpful? Yes 7
Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We travel always and often, and we always like to stay at upscale resorts and hotels. The Iberostar Grand exceeded my expectation and is the best in Mexico, hands down. We will revisit again and again and again. Stay in (or upgrade to) an oceanfront room in building 70 or 71. It is well worth the extra $$ and the... More

Was this review helpful? Yes 9
Houston
Top Contributor
59 reviews 59 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I just got back from this hotel after spending 7 great days and nights. It is very beautiful, very very clean, and a perfect place to relax. Big room with balcony, extra space, big bath. The best: beautiful clean tiles floors! There are three big pools, beautiful pools among palms and plants, great landscape all around the... More

Was this review helpful? Yes 2
Kansas City
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We just got back from the Grand for a 7 night stay celebrating my 30th birthday! It was our first time staying at the hotel and I booked thanks to the great reviews on trip advisor. We've stayed at the Grand in Punta Cana, DR before and I thought it was amazing….until now. This is by far the nicest, friendliest... More

Was this review helpful? Yes 7
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of all the hotel staff, and particularly the manager, we would like to thank you for choosing IBEROSTAR Grand Paraiso and for sharing your experience. We are happy to hear that you have had an amazing holiday and a special 30th birthday. It was a pleasure to contribute to making it unforgettable. It is good to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Playa Paraiso #1 On the Beach Hotel in Playa Paraiso #1 Luxury Hotel in Playa Paraiso #1 Top resorts Hotel in Playa Paraiso #1 Romantic Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
Number of rooms
310

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