We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Playa Paraiso hotels

Iberostar Grand Hotel Paraiso

4.5 of 5 Resort (All-Inclusive)   |   Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel amenities
Save Saved
You added Iberostar Grand Hotel Paraiso to your Saves list
Iberostar Grand Hotel Paraiso
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #1 of 10 hotels in Playa Paraiso
A recent review
5 of 5 stars reviewed yesterday
Talsdelsol Baltimore, Maryland
  • Reviews (3,153)
  • Photos (4,696)
  • Amenities
  • Q&A (7)
  • Room tips (725)
  • Location
  • More
Write a Review

3,153 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (725)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed at the Iberostar Grand in Jamaica in 2010 it and was amazing, so after reading the reviews for the Grand in Mexico we decided to try it out and we were not disappointed. Everything, like Jamaica, was amazing. If you book here, you will not be disappointed. We are not going to recap all the great things that... More

Was this review helpful? Yes 2
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have recently returned from a 10 nights stay at the Iberostar Grand. We had an amazing vacation in Mexico. The hotel itself is beautiful and is undergoing constant maintenance to keep the hotel looking at its best. The service we encountered from all staff was second to none. For example having our boarding passes printed off for us, getting... More

Was this review helpful? Yes 9
Mequon, Wisconsin
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 6th trip to this area of Mexico (Riviera Maya), and all of them were all-inclusive properties. Additionally, we've been to the Dominican Republic, and have stayed there at all-inclusive properties 11 times. I think this gives you a good idea of the kind of experience I have staying at this type of property. I would also like... More

Was this review helpful? Yes 5
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here just last month for the 3rd time - absolutely love this place - the people, the amenities, the rooms, the pool, the food, the weather...it's just a wonderful vacation to look forward to! Anyone on the fence about booking needs to just come here once - you'll be hooked!

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our 3rd experience at an Iberostar Grand. We have visited the Grand in Punta Cana & Janaica. Although they were both absolutely wonderful & I would recommend a visit to each, the Iberostar Grand Paraiso is simply heaven on earth. Stunning architecture, beautiful grounds, delicious food, gorgeous beach and most of all, the hardest working most accommodating, friendly... More

Was this review helpful? Yes 7
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First let me start off my saying, we've stayed at the number one ranked all inclusive every year since 2011. I expected everything to live up to the standard of the Iberostar Grand in the Dominican Republic, and it did. It was extremely grand and over the top. The dining experiences were not as great DR, but still no reason... More

Was this review helpful? Yes 9
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to express our gratitude for choosing our IBEROSTAR Grand Paraiso for your vacation. Thank also for your loyalty towards the IBEROSTAR hotels. We are much honored to have you as a guest and to have met your expectations. We are also pleased to know that you enjoyed your room location, our pool... More

1 review
3 of 5 stars Reviewed 4 days ago NEW

4th trip to Mexico: 1st trip advisor review…. Don't get me wrong- The place itself was truly amazing. Over the top, right on the beach, wonderful food. The trip started off great. We were upgraded to oceanfront with no extra charge, AWESOME SAUCE! Everyone was so nice at first. As the week progressed tho, we maybe saw the butler twice... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 7
Midlothian, Virginia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been to three all-inclusive hotels in the Cancun/Cozumel region, and this Iberostar Grand is by far our favorite. In fact, we've vacationed there three times in five years. The grounds are beautiful, the food variety and flavor and quality is superb, staff are very helpful. This is a great place for adult couples who want to relax, or... More

Was this review helpful? Yes 7
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of the Manager and the staff, we would like to thank you for posting your opinion about our resort. We are delighted to learn that you thoroughly enjoyed all aspects of your stay, from the beautiful grounds to our delicious tasty and varied gastronomy. Moreover, we are extremely proud to know that our staff worked towards... More

Colorado Springs, Colorado
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I just returned from our honeymoon on Saturday night. We had a great time! There are some definite pluses and minuses about this resort. + First and foremost: ADULTS ONLY. This was amazing. Other reviewers have mentioned this so I won't linger here. But if you're asking yourself, Is it worth it? the answer is YES. -... More

Was this review helpful? Yes 11
Red Oak, Texas
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We had stayed at the Lindo once and the Maya twice on the grounds and had loved it so we decided to upgrade to the all adult inclusive The Grande. Big mistake for our 31st wedding anniv. We should have kept our extra $2,0000. The main pool had broken tiles in it and was constantly dirty with limes and straws... More

Was this review helpful? Yes 7
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, Thank you for taking the time to share your detailed review about your recent experience at IBEROSTAR Grand Paraiso. We are glad to know that there were certain aspects of your stay that you enjoyed, such as the friendliness of our staff. We are fully aware that they are the most important asset in our hotel. On the... More

Owners: What's your side of the story?
If you own or manage Iberostar Grand Hotel Paraiso, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Iberostar Grand Hotel Paraiso? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Star Friends(16)
  • Ocean front(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carr. Chetumal-Pto Juarez km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Caribbean Online Mgt Corp., Tingo, Hotels.com and Venere so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico

4,696 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (4679)
Pool/beach area (880)
Bathroom (93)
Hotel & grounds (1113)
Dining (543)
Room/suite (462)
View from room (163)
Family/play areas (16)
Videos (30)
Other (1379)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (4)
Dining (1)
Pool/beach area (6)
Room/suite (4)
Other (3)


Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Playa Paraiso #1 Romantic Hotel in Playa Paraiso #1 Family Hotel in Playa Paraiso #1 On the Beach Hotel in Playa Paraiso #1 Luxury Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more   less 
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Iberostar Grand Hotel Paraiso and other travelers.
7 questions

See all questions (7)

See which rooms travelers prefer