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Iberostar Grand Hotel Paraiso

4.5 of 5 Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Iberostar Grand Hotel Paraiso
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3,615 reviews from our community

Traveler rating
    3,002
    418
    127
    47
    21
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384
2,634
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53
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oakville, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from our second trip to this wonderful resort and cannot wait to return Everything is first rate, the resort is spotless and the land scaping is to be enjoyed. The food, service and the people working at the resort are as good as we have ahd anywhere in our many years of travels. If you want... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel on dec 2012. Never got to write a review but I think it's worth sharing my experience since I just returned from another 5 star in Mexico and I miss the iberostar grand. Now I am with kids I won't be able to enjoy this nice hotel. It is by far one of the best hotels... More 

Was this review helpful? Yes 1
Royal Palm Beach, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just got back from a 6 day trip here and are truly sad to have had to leave. AMAZING!!!! We went to Iberostar Grand Bavaro last year which was nice, but this was far superior in my eyes. All of the staff was so wonderful and helpful. Upon arrival, it appeared our ocean front jacuzzi suite was overbooked which... More 

Was this review helpful? Yes 2
Stoke-on-Trent
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stopped here for my 50th birthday and I can honestly say that this hotel is head and shoulders above anything we've ever stayed at before. I can only describe this as heaven on earth and the service beyond belief. The food was unbelievable and the pool fantastic. If you get a chance to stay here don't hesitate. We'll definitely... More 

Was this review helpful? Yes 2
brampton
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We recently returned from the hotel and I can safely say this is the most exquisite hotel that we have ever stayed at.the rooms and the cleaning of our rooms twice a day , the top shelf liquor , the wonderful food selection in the buffet and the specialty restaurants were exceptional as well. The staff were always attentive ,courteous... More 

Was this review helpful? Yes 1
Salisbury, Maryland
Top Contributor
65 reviews 65 reviews
16 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having been to the Grand in the DR 3 times and to the Paraiso twice the Grands are the best all-inclusive resorts we have stayed at. Anyone who complains that it is getting ran down has to have a screw loose. The staff at the Grands is constantly maintaining the resort. The food is equal to a meal at a... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

First, I would like to thank a few staff members. There was a mix-up on our room type and Pricilla worked a miracle and fixed it to get us the room we paid for an thought we were getting. THANK YOU so much. We are VERY grateful!! Next, Henri and Andres were the BEST butlers anyone could wish for. They... More 

Was this review helpful? Yes 1
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of all our team, we would like to thank you for your positive review. We are thrilled to read that our staff contributed to make a memorable stay for you. We will share your comments with all our team. Priscilla, Henri, Ricardo, Andres and Filiberto will be happy to know that they were part of your... More 

Philadelphia, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

When you're spending a good amount for your travels - it's always a good idea to know as much about your trip as possible. Hopefully my review here will help you decide if the Iberostar Grand Hotel Paraiso is worth your time and money! My wife and I traveled here for our 25th Anniversary, along with another couple, from 1/17/15... More 

Was this review helpful? Yes 15
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Grand from January 14-19, 5 nights, and had a fantastic time. Beautiful grounds, great golf, pretty beach, good food, warm and friendly staff, excellent service – we could not ask for much more, really! We came mainly for golf and beach lounging and were not disappointed. We played Iberostar’s Playa Paraiso for 3 days and Mayakoba... More 

Was this review helpful? Yes 4
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, First of all, we would like to thank you for the time you took to share your comments here on Trip Advisor. We are pleased to know that you had a great experience at our resort and that you enjoyed our outstanding golf course and beautiful beach. Furthermore, it is great to know that our staff was part... More 

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a week at the beautiful Iberostar Grand Hotel Paraiso. My wife and I had a great time at the Iberostar Grand in Punta Cana last year that we thought we would try another one in a different location. This one was equally as amazing. The location is perfect, only 30mins or so from the airport. The property... More 

Was this review helpful? Yes 3
Quality manager I, Quality Manager at Iberostar Grand Hotel Paraiso, responded to this review

Dear guest, On behalf of IBEROSTAR Grand Paraiso staff, we would like to thank you for visiting us and for choosing IBEROSTAR one more time. We are thrilled to know that you had a wonderful time, thank you for your praise about our location, pool, entertainment and gastronomy. Moreover, it is wonderful to read that our staff was part of... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Lunch buffet(19)
  • Other resorts(19)
  • Ocean front(16)
  • Star Friends(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
#1 Business Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso

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Amenities (16)
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Beach (25)
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Oceanfront Priority Location Suite (39)
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