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Iberostar Grand Hotel Paraiso

4.5 of 5 Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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Iberostar Grand Hotel Paraiso
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Iberostar Grand Hotel Paraiso
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3,680 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oakville, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars NEW

My wife and I did a Thurs to Sunday with a late flight out on the Sunday. We arranged for a 6 p.m. check out, it was very easy to do and we paid $30.00 US which I thought was very reasonable . Great resort, food was very good but not outstanding. Lobster and Steak for lunch by the pool... More 

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Burlington, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I returned in Feb. to Iberostar for our 5th visit. When I told my friends that I was going to the no. 2 Trip Advisor Best of all Inclusive Resort in the Carribean-- they naturally asked me "well who is no.1?" As a result of their question, I spent a considerable amount of time reading reviews and... More 

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12 reviews 12 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed five nights at the Grand Paraiso in early February. We loved it! This is our 7th trip to Mexico, we go each Winter but stay at a different resort each visit. Our first time here, second time at an Iberostar resort. Our room-we stayed in the Oceanfront suites- they are about 50 yards from the... More 

Was this review helpful? Yes 5
Littleton, Colorado
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed yesterday NEW

I'm a pretty easy to please person and I didn't think I'd have any problems with this resort, but unfortunately I did. I've stayed at Secrets Maroma, Excellence Riviera Cancun, and Excellence Playa Mujeres and both my husband and I agreed that this was our least favorite of the four and we paid the most money for it! If I'd... More 

Was this review helpful? Yes 4
Gloucester, United Kingdom
13 reviews 13 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed a wonderful two weeks at this hotel. The public areas were stunning,the washrooms were amazing-all different and the grounds were beautiful. We enjoyed the buffet with endless choice. We loved the lobster! We liked the indoor heated pool(with the glass roof partially open) Our maid Cecelia kept our room spotless,our butler Mauro was always available and the waiters... More 

Was this review helpful? Yes 5
Toronto, Ontario
18 reviews 18 reviews
10 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Iberostar Grand Paraiso is a beautiful resort. It is large, well laid out, and has wonderful mature vegetation to enhance the atmosphere. My wife and I (in our mid/late 50’s) stayed for ten days in Feb/2015. We loved every minute of it. If you’ve been to other Iberostar Grand hotels (see my comparison review) things here will be similar,... More 

Was this review helpful? Yes 12
Montreal Quebec
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Exceptionally this year, my spouse and I decided to put in a few more bucks than we usually do for our winter vacation. We really needed to get a relaxing and pleasant vacation, and I was really looking for a high-scale 5-star hotel to avoid all the small disagreements that can get annoying pretty quickly. And then I was suggested... More 

Was this review helpful? Yes 7
kingston upon hull, east yorhshire, uk
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went here as a pre-retirement holiday and found it absolutely fantastic the service from the very friendly staff was just the best you could not fault them. We were there for two weeks of total relaxation and my wife loved it so much she asked if we could book it again for this October as a post-retirement /celebration which of... More 

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1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is very nice, we had a junior suite oceanfront with jacuzzi, room 7140. Food is great, service is impeccable. Only thing they need to improve is the water temperature in the shower, was a torture to take a shower, the water change from very cold to too hot, in a second. And this constantly.

Was this review helpful? Yes 5
kent UK
14 reviews 14 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

ok so I had been counting down this holiday forever. Having stayed at the other Iberostar Parasio hotels 6 times, I had an idea of what to expect. It was everything I'd hoped and more. The rooms are very comfortable and the choose of pillows much appreciated. The beds by the pool and on the beach were just as comfortable,... More 

Was this review helpful? Yes 5
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Hotel Summarization (Beta)

What travelers say

  • Very good(28)
  • Room service(25)
  • Lobby bar(24)
  • Other resorts(19)
  • Lunch buffet(19)
  • Ocean front(16)
  • Star Friends(16)
  • Tranquility pool(14)
  • Pillow menu(12)
  • Golf cart(11)

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Iberostar Grand Hotel Paraiso 4.5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico
Hotel Style:
#1 Luxury Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Business Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso

5,595 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (5148)
Hotel & grounds (1325)
Pool/beach area (1012)
Dining (606)
View from room (191)
Room/suite (543)
Family/play areas (19)
Bathroom (102)
Business center/function rooms (13)
Videos (30)
Other (1307)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (429)
Amenities (16)
Beach (25)
Oceanfront Priority Location Suite (39)
Oceanfront Suite (109)
Pool (19)
Pool Relax (23)
Presidential Suite (130)
Restaurants and Bars (50)
The Hotel (18)

Management photos: Courtesy of the property manager

All management photos (18)
Pool/beach area (6)
Room/suite (4)
Hotel & grounds (4)
Dining (1)
Other (3)
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