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All 10 Playa Paraiso hotels

El Dorado Royale, a Spa Resort by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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85%
Ranked #2 of 10 hotels in Playa Paraiso
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 13, 2007
jenash76 San Diego
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5,687 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
See the most recent reviews
New York
Reviewer
3 reviews 3 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 14, 2007

BEWARE ! PLEASE READ THIS REVIEW BEFORE BOOKING!!! We stayed in El Dorado Royale from June 2-June 9th, 2007. I have read many reviews of the resort before and was looking at it very objectively. I do implore for the people that read this review, to take it in full seriousness. I did not heed certain warnings from other reviews,... More

Was this review helpful? Yes 6
San Diego
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 13, 2007

We visited the El Dorado Royale for a friend's wedding and it was excellent- we are talking about going back for our own honeymoon next year. The resort is beautiful, from the lobby to the rooms to the grounds. The beds are really hard, but clean. The maids went the extra mile every day (towel animals on the bed, rose... More

Was this review helpful? Yes 3
Washington D.C.
Contributor
14 reviews 14 reviews
14 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 12, 2007

We had a wonderful wedding and start of our honeymoon at the El Dorado Royale May 28-June 4, 2007. Like previous posters have stated, it's hard to believe how people can find such negative things to say about this great place. We had 60 people staying there for our wedding and everyone had an amazing time. Many even said it... More

Was this review helpful? Yes 21
Duluth, MN.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 12, 2007

After reading mostly good reviews and ignoring the few bad ones about the Eldorado my wife and I booked our honeymoon there. What a mistake! Long story short we couldnt get reservations at any resturant. We were without power for 3 hrs, and without water for 5 hrs. Our room was never cleaned before 4 pm no matter how many... More

Was this review helpful? Yes 2
Bath, United Kingdom
Top Contributor
58 reviews 58 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 12, 2007

Sorry its a long report but just the facts mentioned. Just returned from a 14 night stay (27 May -10 Jun ) and miss the place already ! On arrival we were served Champagne in Reception, then taken by golf cart to the Casita Reception where more Champange along with a cold towel was offered before we took a seat.... More

Was this review helpful? Yes 8
Boston MA
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 11, 2007

El Dorado Royal My new husband and I spent 7 wonderful days during the month of May at this amazing resort. After reading a lot of reviews online I had no idea what to expect, but all that was completely wiped away when we got there. I can honestly say we were in paradise and it was apparent immediately. When... More

Was this review helpful? Yes 10
PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 10, 2007

Our travel agent recommended this resort for our honeymoon. We booked a junior jacuzzi suite, were upgraded to a swim-up jacuzzi suite with a little persuading at the front desk, and paid $180 extra for a honeymoon package (only included if you book an ocean view or higher). The lobby itself was beautiful. We were greeted by a friendly staff... More

Was this review helpful? Yes 10
scotland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 9, 2007

Do not listen to any bad reviews about the E D R this hotel is excellent. Idon't get the moans and groans at all !! We have just returned from E D R on 7th June , it was the best 2 weeks holiday we have ever had. The place is spotless, the food is out of this world, the... More

Was this review helpful? Yes 7
Illinois
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 7, 2007

We couldn't have asked for a better honeymoon. It was amazing. The grounds were immaculate, the beach was absolutely wonderful, the rooms were clean and pretty, the staff was accommadating and polite! What more could anyone want! We had an oceanfront room (we recommend booking the third floor room if you are oceanfront because the view is gorgeous.) The second... More

Was this review helpful? Yes 6
Essex
1 review
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 7, 2007

We stayed at the EDR between the 15th/29th May Arriving at the hotel we were whisked to the Casita check in We stayed in Casita block 2809 and it was beautiful and the views from this room are amazing We were given an aromatherapy and pillow menu which we chose for our stay The room was cleaned and different towel... More

Was this review helpful? Yes 17
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Hotel Summarization (Beta)

What travelers say

  • Room service(80)
  • Very good(77)
  • Golf cart(40)
  • Ocean front(20)
  • Sand bags(20)
  • Martini bar(19)
  • Top notch(16)
  • Really nice(16)
  • So friendly(16)
  • Italian restaurant(14)

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Playa Paraiso #2 Luxury Hotel in Playa Paraiso #2 Romantic Hotel in Playa Paraiso #2 On the Beach Hotel in Playa Paraiso #2 Top resorts Hotel in Playa Paraiso #2 Family Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 
Number of rooms
639

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