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El Dorado Royale, a Spa Resort by Karisma

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Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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1 room 1 guest
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El Dorado Royale, a Spa Resort by Karisma
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6,949 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
See the most recent reviews
Saskatoon, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 26, 2011

I can honestly say that I couldn't have chosen a better resort for my first solo trip to Mexico! Reviews that I had read on this hotel regarding service were absolutely confirmed from the moment I arrived. Every single member of the staff I encountered (front desk personnel, grounds keepers, restaurant staff, bartenders, K-team activity coordinators, shuttle drivers, etc.) always... More 

Was this review helpful? Yes 1
Timmins, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2011

We stayed at the Eldorado Royale from February 11th to the 18th. We have travelled to many five star (adults only) resorts throughout the caribbean and over all this is by far the best we have been to yet. The service and staff at this resort are amazing. They went out of their way to make sure everything was right.... More 

Was this review helpful? Yes 1
Maple Ridge, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 24, 2011

A little late to the review but I had to write something about this amazing hotel. In November my now husband and I went down with 18 guests to get married on the beach at the El Dorado Royale. Out of our group of 20 there was not one single complaint about anything and we even had a few picky... More 

Was this review helpful? Yes 6
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 24, 2011

I never thought I would be writing a review but after my stay I felt complied to do so. I have been to many resorts in the Rivera Maya over the years. The bottom line on this resort is.. Dollar for dollar; pound for pound, El Dorado Royale was by far, the best value for my money. The staff was... More 

Was this review helpful? Yes 1
Thornton Cleveleys, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 24, 2011

We have just returned from 2 weeks in a Casita and have had a wonderful holiday. We had breakfast each day in Kampai which was great to be served instead of buffet and the service from Fernando Ailed and the team was great. The Italian in the Casitas is great, the food from Marlon the head chef is superb and... More 

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wisconsin
2 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 24, 2011

Diet before you come. The food is AMAZING and you will eat a lot of it! The property is sooo beautiful. Manicured like no other. The staff is the nicest I have ever seen. When I got there, my mattress was hard. I prefere soft. I mentioned it to my concierge and the next thing I know, they bring me... More 

Was this review helpful? Yes 1
Darlington, United Kingdom
2 reviews
3 of 5 stars Reviewed February 23, 2011

If we hadn`t booked the 4 day "Yucatan Experience" with Thomson for the start of this holiday, it would have been a total write off. The first four days were amazing, staying in a hotel in Chitchen itza, with jungle birds shouting at each other over the roof of our straw roofed cottage. Visits to historic sites at Chichen Itza... More 

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Harrisburg, SD
1 review
5 of 5 stars Reviewed February 23, 2011

This resort is absolutely the most wonderful resort we have stayed at. The food was incredible, our room was awesome and the service can not be topped! Everything about our room was superior, the beds were very comfortable, sheets, towels were soft as well. We stayed in an Ocean View Swimup Jr Suite and had the most wonderful view of... More 

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Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 22, 2011

We stayed here a week ago and loved it so much.... I was a bit skeptical at first booking this resort since some people have bad things to say. I can only assume one of two things that either these people are the type to just constantly whine in hopes to get something out of it or that they are... More 

Was this review helpful? Yes 3
Missouri
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed February 21, 2011

We stayed at the El Dorado Royale Feb11-17 and absolutely loved it! When i read bad reviews I wonder if someone is posting on the wrong resort. It is very well laid out and nothing is a far walk. the new casita section would be the only rooms that are far from anything. I am not sure how anyone could... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Very good(58)
  • Room service(55)
  • Golf cart(25)
  • Sand bags(15)
  • Top notch(13)
  • Martini bar(13)
  • So friendly(12)
  • Really nice(11)
  • Dress code(11)
  • Italian restaurant(10)
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Beach (10)
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Main Pool (15)
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Swim-Up Oceanfront Jacuzzi Junior Suite (40)
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Swim-Up Suite (63)
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