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All 10 Playa Paraiso hotels

El Dorado Royale, a Spa Resort by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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Ranked #2 of 10 hotels in Playa Paraiso
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 19, 2008
mckenzie1153 Kunkletown, Pa.
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5,812 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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Kunkletown, Pa.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 19, 2008

What a wonderful place. You were treated so well, it was clean, the staff was always helpful and couteous. It was a dream vacation. Everything about the trip was WONDERFUL!! In fact it was so great we are going back in June of 2009.

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Minnesota
Contributor
19 reviews 19 reviews
18 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed August 17, 2008

I am a destination wedding planner, part of my job is to travel and see different resorts. I have stayed at 2 star hotels and 5 star hotels. The El Dorado Royale has been my favorite so far!!! I sell it to people all the time and had never been there personally, I had heard so many great things about... More

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Guelph, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 15, 2008

We stayed at the El Dorado Royale for our honeymoon last summer and we still talk about it all the time. It is visually stunning from the moment you arrive and the food is amazing. We would love to go back although there are many other places for us to see still. I don't think any all-inclusive trip we go... More

Was this review helpful? Yes 2
Kentucky
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 15, 2008

This review is overdue. We honeymooned last summer at this time at El Dorado Royale. We loved the Riviera Maya area, away from the bustle of Cancun but certainly amazing. The taxi ride from the airport was about 30 minutes or so (it's been awhile!) and our driver was waiting with our last name on a sign. We had private... More

Was this review helpful? Yes 3
Houston, TX
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 15, 2008

We stayed at EDR from August 8-13, 2008. The hotel resort was nice and cozy. The grounds were really well kept. At night, there's lighting throughout and many couples walk about at night to enjoy the breeze and the different bars. We had an ocean front Jacuzzi suite (paid $488/night for 2 adults) that indeed offered a wonderful view. Room... More

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Arlington, Texas
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 14, 2008

The hotel is huge, it takes several minutes to walk from your room to any of the restaurants. This isn't bad if you are prepared for it. If you are not prepared for the size, it is a shocker. There is a dress code enforced at the restaurants, even the ones on the "beach". So you always have to think... More

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St Ives Cambs
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 13, 2008

We have just returned from a 10 night holiday to El Dorado Royale and all we can say is fantastic. We travelled with another couple and we were both very impressed. We fail to see what anyone could find to complain about. We found the beach to be perfect - just in front of Jo Jo's restaurant and along towards... More

Was this review helpful? Yes 5
ontario
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2008

Well, where do I begin? My boyfriend and I stayed at the resort in the end of July and had a great stay even considering the rain! We were offered sparkling wine and an upgrade to a swim-up room upon arrival but decided to stay with the ocean front. We were situated right in the last building on the corner... More

Was this review helpful? Yes 5
Peckville, Pennsylvania
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed August 11, 2008

I booked an Ocean View Room but was only able to see a sliver of the beautiful blue water. The room was nice and well kept; however, the sliding doors to the balcony lock behind you if closed. Yes, we were locked out of the room on the second floor balcony ready to repel down using the hammock. We yelled... More

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Memphis
1 review
5 of 5 stars Reviewed August 11, 2008

We arrived at the EDR on August 26 2007 & stayed 8 nights. The people were very friendly & the service was great. Plenty of food & if you are still hungry order room service (my husband did almost every night). The grounds were very nice & they had plenty of room around the pool & beach area. Breakfast was... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(80)
  • Very good(77)
  • Golf cart(40)
  • Ocean front(20)
  • Sand bags(20)
  • Martini bar(19)
  • Top notch(16)
  • Really nice(16)
  • So friendly(16)
  • Grounds were beautiful(14)

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Playa Paraiso #2 Luxury Hotel in Playa Paraiso #2 On the Beach Hotel in Playa Paraiso #2 Family Hotel in Playa Paraiso #2 Top resorts Hotel in Playa Paraiso #2 Romantic Hotel in Playa Paraiso
Hotel Class
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 
Number of rooms
639

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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