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El Dorado Royale, a Spa Resort by Karisma

4.5 of 5 Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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Certificate of Excellence 2014
El Dorado Royale, a Spa Resort by Karisma
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El Dorado Royale, a Spa Resort by Karisma
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5,951 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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South Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 2, 2009

My husband and I booked our honeymoon through a travel agency that gave El Dorado 4 diamonds. We would probably only give it one, maybe two diamonds at the most. We were scheduled for an early check in on December 15th, but when we arrived, we found that our room was not ready. They sent us to one of their... More

Was this review helpful? Yes 4
IL
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 2, 2009

Our family of four arrived 12.25.08 and departed 1.1.09. Overall impression: A large middle-market property, lots of tattoos on women and pony-tailed men my age, beer pong at the pool, huge waistlines, guests are bobbing and weaving before noon. The topless scene at the beach gives the place that Euro flare; the bottomless dude is pushing the boundaries... Rooms: Okay.... More

Was this review helpful? Yes 6
Penkridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 31, 2008

We arrived at the EDR on 15 Dec,for 2 weeks. After 14 hour flight,we were welcomed with a glass of champagne and promtly shown to our room.Room was lovely and after unpacking and having a lovely meal and drink,the flight was long forgotten.Had a fantastic holiday,food in all restaurants was delicious and house wine nice.All drinks were premium brand,you can,t... More

Was this review helpful? Yes 2
Revelstoke, BC
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2008

Great food, and very clean. Had issues with the front desk at check in and check out but lots of staff on hand to help. I don't normally go to the same spot twice but I wouldn't turn down a chance to go back! Very quiet after the shows (which were great) so if you're looking for a party then... More

Was this review helpful? Yes 1
Los Angeles
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 30, 2008

We booked our hotel reservations through Orbitz to stay at the El Dorado Royale between the dates of December 24rd through the 28th. We decided to go all out and get an individual casita for our stay. A little premise - we are very frequent international travelers. We have been everywhere from Europe to Asia to Africa. We know how... More

Was this review helpful? Yes 11
Washington, DC
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 30, 2008

I always thinks it helps to know who is writing the review. My husband and I are in our mid-late 30's. We got married in the fall, but due to busy schedules, could only take a short honeymoon in December. We decided to go to Mexico because we went to a GREAT all inclusive the previous year (Excellence Playa Mujeres)... More

Was this review helpful? Yes 1
Fredericksburg, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 29, 2008

My husband and I stayed at El Dorado Royale for four nights in October and loved it. We booked through our travel agent Amy with DreamMakers Vacation Services and she was wonderful. We booked the lowest category room, a garden view jacuzzi junior suite and were upgraded to an ocean front jacuzzi junior suite! Check in was a little disorganized... More

Was this review helpful? Yes 2
Spokane
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 28, 2008

We were at EDR from 12.14.2008-12.23.2008 we had a fantastic time. We booked our transfers through Cancun Transfers and could not be happier with them. They were on time at both the airport and at the resort. We arrived at the resort and were greeted with cold towels and Champaign. We opted to upgrade our room from a swim up... More

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Texas
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 26, 2008

My spouse and I have been to this resort twice. We like the accommadations,most staff are very good. Problem: Both my spouse and I were injured by a hotel staff. It took multiple calls and finally completing a incident report. Still, even with the hotel manager seeing the injuries, he just said I will get back with you in 2... More

Was this review helpful? Yes 4
Durham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 23, 2008

We stayed at this hotel last year in November 2007, and i didn't give the hotel that good of a review as I was soooo mad at some things, obviously it wasnt that bad as we went back again this year. Again i emailed several times to request a room in block 7, 8 or 9 and I still have... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Room service(80)
  • Very good(77)
  • Golf cart(40)
  • Sand bags(20)
  • Ocean front(20)
  • Martini bar(19)
  • Top notch(16)
  • Really nice(16)
  • So friendly(16)
  • Grounds were beautiful(14)

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico

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