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El Dorado Royale, a Spa Resort by Karisma

Certificate of Excellence
Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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1 room 1 adult
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El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
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7,532 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed today NEW via mobile

This was an amazing trip! It is no doubt that Karisma is very popular with returning guests. To say that the staff are friendly and accommodating is an understatement. They are attentive at every level and you won't pass a single person that fails to greet you during your stay. The gourmet inclusive experience was unparalleled. We didn't know what... More 

Helpful?
Thank Brad H
Saskatoon, Canada
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Between the great accommodations, excellent meals, numerous pools and fantastic service, was one of the best vacations ever. If you are looking for an adult only resort and the ability to destress, try this resort. It is fantastic.

Helpful?
2 Thank GB S
South Dakota, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love everything about this resort! We have been coming here since 2009 and it never disappoints. From the moment you arrive you will know you are in a special place. The first 'Hola', the gleaming tile, the scent of the lobby and the glass of champagne all welcome you to a great vacation. Some things to note: The resort... More 

Helpful?
4 Thank JackieL842
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are a younger couple in our early 30's and stayed for 7 nights at El Dorado Royale. We were very pleased with the resort overall. The rooms and the resort itself are always well kept and nice and clean. A huge plus was the incredible staff in every aspect. All are very friendly and helpful. A few who stood... More 

Helpful?
3 Thank Johnny T
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We have had the immense pleasure of meeting the most helpful and caring representative and businessman when choosing our spa treatments. His name is ANANIAS ( Balam May ). He not only arranges your appointments he's willing to negotiate if you book more than one visit. Furthermore he always follows up to make sure your experience was pleasant and satisfying.... More 

Helpful?
3 Thank Beverly P
Oakland, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We traveled to the El Dorado Royale for a quick mid-winter get away. The property is really beautiful, well manicured, and the staff is really top notch. A special thank you goes to Sergio of K-Team. He was a jack of all trades - our bike tour guide, our green house tour guide, and I saw him from a far... More 

Helpful?
2 Thank loribill2016
Raleigh, North Carolina
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This will be a bit lengthy as I like to post good reviews for those considering booking. In summary - this is the best resort I've ever been to. It is just wonderful! Some details: Location: Just about 25 minutes from Cancun airport and 15 minutes to shopping in Playa Del Carmen makes this an excellent choice location-wise. Service: The... More 

Helpful?
4 Thank Katalina_NC
Meriden, Connecticut
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Visited in June 2015 and had an awesome stay. Good food and drinks, beach side massage was perfect and the staff is wonderful. Danny, "sexy" Louis and the girl that also worked the water sport and events were amazing. They really tried to make it enjoyable for the guests. I would def go back.

Helpful?
2 Thank Courtney H
Oakland, Maryland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We have loved everything about the resort but the service has made our stay special. Thank you specially to Sergio from the K Team. Loved the bike tour, his advice during the cooking class and the tour of the green house The God is wonderful. Great variety. Plenty of privacy and also entertainment. The casitas are great

Helpful?
2 Thank LiliJR
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great quiet and secluded resort. Very peaceful. We stayed at the Casitas. GREAT rooms. Never had a issue getting a pool or beach bed/chair. Food is very good, not great. Service very good but they do expect tips. The beach is nice but has man made rocks to slow the rough waves and pretty choppy. Seemed like it was very... More 

Helpful?
2 Thank Erik V
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