We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

El Dorado Royale, a Spa Resort by Karisma

Travelers' Choice award winner
Hotel website
Hotel deals
Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
El Dorado Royale, a Spa Resort by Karisma
Professional photos View all
Browse nearby
El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
El Dorado Royale, a Spa Resort by Karisma
Write a Review

6,378 reviews from our community

Traveler rating
    4,255
    1,220
    430
    294
    179
See reviews for
250
4,280
51
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,688)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (6378)
  • Mar-May only
    (1695)
  • Jun-Aug only
    (1519)
  • Sep-Nov only
    (1445)
  • Dec-Feb only
    (1719)
All months
Saskatoon, Canada
1 review
5 of 5 stars Reviewed today NEW

This was our first time to the El Dorado Royale...and it was Excelente!!! The moment we turned into the resort we knew we were in for something special! This resort is even more beautiful than the pictures can possibly show. The grounds are absolutely immaculate, the smell when you step in the lobby and your rooms is out of this... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I came here for our honeymoon and with the huge expanse of this resort to the level of perks you get for honeymooning this made the best decompression trip from the hustle and bustle of planning and throwing a wedding! The resort has HUGE ocean frontage and spans over two resorts (Casitas and Royale) that you have... More 

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed yesterday NEW

Our honeymoon at El Dorado Royale was so romantic and peaceful! The resort is so beautiful with a lot of privacy. Restaurant choices were great with a wide variety, Japanese was our favorite! The suites were so clean and nice! Also, the staff was so pleasant and accommodating. Room service was fantastic also for our breakfasts in. ;) The best... More 

Was this review helpful? Yes
Waterloo, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for my 50th birthday. Upgraded to a swim out suite. Butler service. Excellent staff & service. Catered to my husband who had a broken ankle at the time - anything we needed - thank you! Wonderful room, great food. Nice beach areas & lots of pools. No coffee available in the early mornings was the only thing to complain... More 

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our third trip to Royale. We haven't been there since 2009 and 2010. We had an awesome week weather wise. No complaints at all. We were there Mar 23-28, 2015. We were building 42. We loved our close proximity to everything. We ate our breakfasts at Cocotal buffet. Alfredo is excellent if you are lucky to have him.... More 

Was this review helpful? Yes 4
St. Petersburg, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Everyone was "excellente" ! There were too many helpful people to name them all, but everyone was so accommodating, cheerful and helpful. The food was great and a huge variety of restaurants to choose from. The entertainment and activities were well planned and fun. Cesar Medina, Isla and Danny in the activities dept really made our stay fun. We also... More 

Was this review helpful? Yes 1
Whitby, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Another two weeks at El Dorado; and another fantastic time! All we can say is marvellous, helpful staff; cuisine is superb and as always hated having to leave! Would recommend the horse riding through the jungle, (even as a non rider who avoids the better half's horse at home!) but don't scrimp on the bug spay ("Off" in a red... More 

Was this review helpful? Yes 2
Regina Beach
Contributor
14 reviews 14 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just got back from a week in Paradise! All of our (adult) kids and friends that came along with us (15 in total) felt like we had somehow gotten to heaven without leaving Earth. Carissma hires 1.6 staff for every guest, and it really shows. The food and entertainment was outstanding every day and night. The cleanliness, and attention... More 

Was this review helpful? Yes 1
Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Literally the best 2 weeks that me and my boyfriend have ever had. All of the staff and all the people were amazing. I would not hesitate to return in the future. When we arrived the resort was full of Americans/Canadians but everyone that we encountered and talked to was very friendly and would always take time to make a... More 

Was this review helpful? Yes 4
Curran
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

WE had an ocean front room. This is a very nice place and quiet. The comfort of the room is perfect. Room service is very good. Food: is VERY good at all restaurant. The place is wonderful, lush etc.... The only reason i gave a 4 star is because of the Beach. I was aware the beach was not very... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(69)
  • Room service(68)
  • Golf cart(29)
  • Martini bar(17)
  • Sand bags(16)
  • Top notch(15)
  • Really nice(14)
  • Grounds were beautiful(13)
  • So friendly(13)
  • Ocean front(13)
Questions? Get answers from hotel staff and past guests. Ask a question

7,356 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7034)
Viewed
Dining (603)
Viewed
Hotel & grounds (1517)
Viewed
Pool/beach area (1375)
Viewed
Room/suite (1132)
Viewed
View from room (384)
Viewed
Bathroom (120)
Viewed
Business center/function rooms (51)
Viewed
Family/play areas (11)
Viewed
1:18
Videos (7)
Viewed
Other (1834)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (284)
Viewed
Amenities (37)
Viewed
Beach (37)
Viewed
Jacuzzi Junior Suite (35)
Viewed
Pools (35)
Viewed
Restaurants and Bars (50)
Viewed
Swim-Up Oceanfront Jacuzzi Junior Suite (40)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (6)
Viewed
Dining (9)
Viewed
Room/suite (12)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question