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All 10 Playa Paraiso hotels

El Dorado Royale, a Spa Resort by Karisma

4.5 of 5 Resort (All-Inclusive)   |   Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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El Dorado Royale, a Spa Resort by Karisma
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Ranked #2 of 10 hotels in Playa Paraiso
Certificate of Excellence 2013
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5,417 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,260)
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English first
Saint John, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

GreyGoose and Sambucca are great!! Dougy is in love with the shot glass! Lost my Purple Shirt. Earth is amazing. 4 spring rolls. Life is awesome. Never existing Casino. Seriously, the random thoughts that we are expressing now do not even begin to describe the most amazing time that 4 couples could have together. From the amazing meals to the... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really do love this place. I spent a few nights here this winter before going to another Karisma resort. We asked for oceanfront and got it. Unfortunately, there is a path running between the ocean and the porch/swim-up. And with the new German resort at the end, the traffic was never-ending. The room was great - but in the... More

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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed April 4-11 in the Luxury Jacuzzi Junior Suite, had an incredible time. The resort and grounds are very nice, well maintained and every one of the workers work so hard to keep it in the excellent condition it is in!! Also, they are always smiling and saying Hola to you..I dont think we passed one worker anywhere in the... More

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Norwich
1 review
5 of 5 stars Reviewed 2 days ago NEW

What a fabulous resort, I would like to thank all staff who looked after us during our stay 28 March - 11 April especially the waiters in La Isla - Breakfast and Lunch, where we ate most days. Tried all restaurants for evening meals and didn't have a bad meal. We were offered an up grade for our last 3... More

Was this review helpful? Yes 1
Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

El Dorado Royale delivers everything you could possibly want and desire in an all-inclusive experience. My wife and I stayed for 7 days and six nights. Service: From check-in, to the concierge, to the restaurants/bars, spa etc. the staff at every level were incredible. Each member of the staff went above and beyond to ensure our satisfaction. I found that... More

Was this review helpful? Yes 3
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I just returned from my trip to the El Dorado Royale resort. Originally we stayed in the Villas side of the resort and then got a free upgrade to the Casitas. If you're not aware, the resort is actually broken up into two sections. The Villas side and the fancier (read: more expensive) Casitas side. Upon arriving to the resort... More

Was this review helpful? Yes 1
Bury St. Edmunds, United Kingdom
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel with gorgeous grounds. Food was lovely in most of the many restaurants, we were there in March/April for 2 weeks and visited them all. Took the bike ride which was interesting. The beach was nice and the sandbags didn't bother us at all, they seemed to be installing some concrete blocks into the sea to replace the bags,... More

Was this review helpful? Yes 2
Stockton-on-Tees, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Overall, this is the Best holiday experience we have had. The quality of service, attentiveness of every member of staff, quality and flavour of every meal, comfort of the bedroom, luxurious surroundings and all drinks were outstanding. In a bit more detail, we stayed in an Ocean front Junior Suite, which was very large and comfortable including King size bed,... More

Was this review helpful? Yes 4
San Diego, California
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love this place, actually, all their adult resorts. They are completely in love with their guests and treat them like royalty. Can't say anything negative about any of the resorts and will continue to come back.

Was this review helpful? Yes 4
KarismaHotelsResorts, Gerente at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Dear Karen H, thank you for your kind and sweet review, we highly appreciate your contribution with the five star review. Hoping to welcome you once again at El Dorado Royale, a Spa Resort by Karisma, Sincerely yours Paula Negrete gm@eldoradoroyale.com.mx More

Chicago, Illinois
1 review
3 of 5 stars Reviewed 4 days ago NEW

Value, Rooms, Appearance are all great. However, the resort is very large and because of that a lot of the staff was uniformed and didn't have a lot of basic answers. It was not a language/translation issue either. We were told flat out, incorrect information on multiple occasions. Became somewhat frustrating to be told the wrong thing and then be... More

Was this review helpful? Yes 1
KarismaHotelsResorts, General Manager at El Dorado Royale, a Spa Resort by Karisma, responded to this review

Dear Zachary K Thank you for your recent review, I am truly very sorry that you were provided with incorrect infomration during your stay. we are interested to know further details of your stay . As you know we can not identify your booking from the Trip advisor profile and therefore we would like to invite you to contact our... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(80)
  • Very good(77)
  • Golf cart(40)
  • Ocean front(20)
  • Sand bags(20)
  • Martini bar(19)
  • Top notch(16)
  • Really nice(16)
  • So friendly(16)
  • Italian restaurant(14)

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Official Description (provided by the hotel):
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 
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Also Known As:
El Dorado Royale
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royal
El Dorado Royale Cancun
El Dorado Royale Hotel
El Dorado Royale Spa Resort
El Dorado Royale Resort
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Riviera Maya, Mexico
Eldorado Royale

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