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All 10 Playa Paraiso hotels

The Grand Mayan Riviera Maya

5.0 of 5 Hotel   |   Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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The Grand Mayan Riviera Maya
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79%
Ranked #8 of 10 hotels in Playa Paraiso
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed yesterday
katfromdablock Montreal
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1,753 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (506)
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Montreal
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

The check in took forever and we were the only ones checking in at the time. We had a 2 bedroom suite with a small kitchen/dining room/living room. I must admit it was nice. The separate bedrooms were huge with soaker tubs or Jacuzzi tubs with a full bathroom off of each room. The bathrooms we're very modern with double... More

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Connecticut
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

"My wife and I stayed at the Mayan Grand Riviera Maya on the above dates. This was a 70th birthday celebration for my wife with my brother and his wife. It was a special event. Our visit there would never be cause to return. The survey that we took when we checked out and the one that we took on... More

Was this review helpful? Yes 1
East Lansing, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This resort was very nice and the pools were great for kids. We had a two bedroom with a partial kitchen and there were eight of us. It was huge and very clean. The housekeeping staff was fabulous. My only complaint is that the rooms are quite a walk from the pools and beach. If you go I would recommend... More

Was this review helpful? Yes 1
Denver, Colorado
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went for our honeymoon and it was absolutely fabulous! Room was clean, they offered various activities, and service and food were excellent. Booked all excursions through on-site travel planner which was also great.

Was this review helpful? Yes 2
roseville
Top Contributor
60 reviews 60 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Through a good friend who owns a time share at the Grand Mayan resort, we purchased a week of her time. Since we typically travel & stay smaller resorts, single family homes and condos, we didn't know quite what to expect at a large resort like this. Our group consisted of two couples that we are very good friends with... More

Was this review helpful? Yes 1
New York City
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Grand Mayan is a beautiful resort. A solid four stars. RCI exchange. Arrived in Cancun and easily found the Grand Mayan shuttle personnel. Drank a beer in the small cafe during the short wait for the bus. A quick stop in another terminal and non-stop to the resort for free. $15/pp on the way back. Check-in/check-out was super fast.... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Checking in was terrible. Front desk was unable to find any of our reservation request or any of our benefits as grand bliss members. Was told to come back later. 24 hours later they figured it out and I finally received the room I requested. Concierge recommended two restaurants. Both above jade. After 20 min walk we find out theyre... More

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Minneapolis, Minnesota
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a week at the Grand Mayan. We stayed in Building 8. We were very pleased. It was extremely quiet. We never had issues catching shuttles. We could go to the various pools in the afternoon and never worry about getting a chair. This is the only resort I have ever been to where you didn't have... More

Was this review helpful? Yes 6
Bellevue, Washington
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This place has the nicest, friendliest staff anywhere - obviously well trained as everyone did their job with perfection and a smile. We stayed in building 4, in a huge 2-bedroom condo with large living room kitchen area which comfortably sat 14 people. Very comfy beds, very quiet with no noise from hallways or neighbors. Soaking tub on the huge... More

Was this review helpful? Yes 3
XYZ
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

While staying at the Grand Mayan we booked their complementary photo session! Wanted to say a BiG ThANk YoU... To Chetan Gohil (who works at DreamArt Photography on site at the resort)!!! He did an amazing job and captured some wonderful, unique family photos we will cherish for years to come! The session is provided free of charge and then... More

Was this review helpful? Yes 3

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Hotel Summarization (Beta)

What travelers say

  • Time share(52)
  • Happy Hour(46)
  • Very nice(33)
  • Golf course(29)
  • Timeshare presentation(28)
  • Pool area(26)
  • Room service(21)
  • Grocery store(11)
  • Very good(10)
  • Credit card(9)

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#4 Family Hotel in Playa Paraiso
#5 Luxury Hotel in Playa Paraiso
#5 On the Beach Hotel in Playa Paraiso
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Reservation Options:
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Also Known As:
The Grand Mayan Riviera Maya Hotel
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Grand Mayan Riviera
Playa Del Carmen Wyndham
Grand Mayan
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico

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