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All 10 Playa Paraiso hotels

The Grand Mayan Riviera Maya

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5.0 of 5 Hotel   |   Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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The Grand Mayan Riviera Maya
Ranked #8 of 10 hotels in Playa Paraiso
Certificate of Excellence 2014
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1,864 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (542)
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maryland
1 review
5 of 5 stars Reviewed today NEW

This was my gift to my wife for her 47th birthday, she was happy so I was happy! Happy wife, happy life! Let me start by saying she was impressed upon arrival and continued to be impressed so was I, the resort is huge and beautiful! The only downfall was the sales presentation, first let me inform everyone that has... More

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Virginia Beach, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel in August 2014. The hotel property is beautifully landscaped and well maintained. The checkin was quick and informative. The rooms are very nice. The upgraded rooms have a kitchenette a medium size refridgerator, stove and all dishes and cookware. You will have to go to Wal-mart to get food. That in itself is an adventure.... More

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Shamong, New Jersey
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I visited this beautiful resort to view a timeshare presentation. We chose not to buy but were scammed into paying a ridiculous amount of money ($4900) for a vacation club that promised to give us discount prices on timehsare rentals and hotels. This was a scam as we could get the same prices without the club. What... More

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San Francisco, California
1 review
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We were at the Grand Mayan last month for a week. Coming to the GM was something that we were looking forward to for a long time. If not for the wonderful people that work there we would have had a less enjoyable time. To start, the resort is just too big. You cannot take a leisurely walk from your... More

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San Rafael, California
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traded our oceanfront timeshare in Cabo for this and it's a bigger property than I usually like. More like HUGE - the biggest set of interconnected pools I've ever seen anywhere. The good news is, the lush landscaping and thoughtful layout allows you to orchestrate the kind of experience you want to have. You could have anything from an... More

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Doncaster, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been twice now & I would happily keep going. Good but slightly pricey food. Good day time entertainment/activities. Huge pools with more than one to choose from. Weather is always good at Easter. Lots of people about. Beautiful rooms. Grand is better than bliss but still really lovely. Much better standard than anywhere else we have stayed. Friendly staff.... More

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Maryland
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We returned this week from The Grand Mayan Riviera Maya, and we had a great time. The resort is huge and beautiful. The shuttle runs every 10 to 15 minutes, and we had no problem with taking the shuttles. We realized on the third day that the shuttle runs according to colors. For example, the yellow shuttle is for guest... More

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2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this resort. All I can say is it has gone down hill. When you first check in their is a woman there who says she is your personal concierge from RCI. Well guess what, she's not. Apparently the fact that we didn't arrive until almost 8 p.m. and were extremely exhausted... More

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Huntington Beach, California
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family visited the resort at New Years and I would not recommend visiting at this time because it felt crowded. It was difficult for the six of us to locate chairs together at the pool or beach. Rooms are beautiful, large and well appointed. The kitchen is great for fixing a few quick meals in. The grounds are stunning,... More

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Morris Plains, New Jersey, United States
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very beautiful place with great ambience and service. All you have to worry about is money. Thumbs up for - Pools, Service, Rooms (We got a very nice room with a very good view), Activities, Bars Thumbs down for - Beach, Price, Shuttle services. When you stay at Grand Mayan you should be always ready to walk. The place... More

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Hotel Summarization (Beta)

What travelers say

  • Time share(51)
  • Happy Hour(45)
  • Very nice(33)
  • Golf course(29)
  • Timeshare presentation(27)
  • Pool area(26)
  • Room service(21)
  • Grocery store(11)
  • Very good(10)
  • Lounge chair(8)

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Playa Paraiso #5 Luxury Hotel in Playa Paraiso #6 On the Beach Hotel in Playa Paraiso #9 Romantic Hotel in Playa Paraiso
Hotel Class
Number of rooms
121

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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